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85.0% Based on 439 reviews TripAdvisor Traveler Rating 4.5 out of 5

Hotel Description

5-star ski-in/ski-out hotel near Saalbach-Hinterglemm Ski Resort

Mountain getaway

At this Saalbach-Hinterglemm hotel, you'll be within half a mile (1 km) of Reiterkogel Cable Car and 3 miles (5 km) of Saalbach-Hinterglemm Ski Resort. Schattberg X-Press Cable Car and Kohlmaisgipfel Cable Car are also within 3 miles (5 km).

Luxury amenities

This luxury hotel features ski-in/ski-out access, a full-service spa, and 7 restaurants. Take advantage of ski lessons, ski rentals and ski passes on site, and enjoy downhill skiing. There's fun for all ages with a free kid's club and mini golf, and in-room childcare is an added bonus.

Free WiFi, balconies

The 82 individually decorated guestrooms offer free WiFi and 24-hour room service. Other amenities include balconies, sitting areas, and TVs.

Deluxe Double Room, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max
$298 per night

Signature Suite (Red, Silver or Black/White)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Palace Suite

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Junior Suite (Deluxe)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Double Room, Balcony (South)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

85.0% of guests recommend out of 439 reviews

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Property Features

Have fun with onsite winter activities, including downhill skiing, cross-country skiing, and snowboarding. After a day on the slopes, indulge in a treatment at the full-service spa, soothe your muscles in the spa tub, or take an invigorating swim in one of the 2 outdoor swimming pools. Conveniences like ski storage, skiing lessons, and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar. There are 7 restaurants on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers an indoor pool, a complimentary children's club, and an indoor tennis court. You'll have access to the indoor pool, outdoor pool, and health club at a partner property. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Saalbach-Hinterglemm hotel.

  • 1 building
  • 82 guestrooms or units
  • 5 levels
  • 7 dining venues
  • 5059 sq ft of conference space
  • 470 sq m of conference space
  • Built in 2008
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Bar or lounge
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Conference center
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 2
  • Indoor pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis court
  • Indoor tennis court
  • Children's club (free)
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Salzburg (SZG-W.A. Mozart) (89.6 km / 55.7 mi)
  • Property shuttles: Airport shuttle, area shuttle, and train station pick-up
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Alpine Palace offers 82 accommodations with minibars and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. A pillow menu is available. Televisions come with pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Private balcony
  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Movies for purchase
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Bathtub or shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Heating
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Guests are served free local cuisine breakfast daily from 7:30 AM to 11:00 AM.

Bürgerstube - This theme restaurant serves dinner only.

Red Oyster - This theme restaurant specializes in local cuisine and serves dinner only. Open daily.

Rauchkuchl - This theme restaurant specializes in local cuisine and serves dinner only. Open daily.

Arte Vinum - This diner specializes in international cuisine and serves dinner only. Reservations are required. Open select days.

Skimuseum - This theme restaurant serves dinner only. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor tennis court and an indoor tennis court are featured at the hotel. 2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include ski-in/ski-out access, a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding on site
  • Miniature golf on site
  • Golfing nearby
  • Helicopter/airplane tours on site
  • Mountain biking nearby
  • Beach volleyball on site
  • Snowshoeing nearby
  • Playground on site
  • Sledding nearby
  • Rafting nearby
  • Bicycle rentals nearby
  • Fitness classes on site
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Ski equipment rentals on site
  • Ski lessons on site
  • Cross-country skiing on site
  • Downhill skiing on site

Spa Services

Alpine Palace has 5 treatment rooms including rooms for couples. Services include sports massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Minimum age to access spa is 16
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

In winter, reception is open 24 hours.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: EUR 35 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Noise-free rooms not guaranteed
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 15 years of age.

The charges below are included in your overall room price:

  • Christmas Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

A tax is imposed by the city and will be collected at the property in cash. The tax is EUR 2.00 per person, per night. For further details, please contact the property using the information contained in the confirmation received after booking.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 200 per vehicle (roundtrip)
  • Self parking fee: EUR 18 per day (in/out privileges)
  • Valet parking fee: EUR 18 per day
  • Pet fee: EUR 35 per accommodation (varies based on length of stay)
  • Late check-out fee: EUR 50 (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alpine Palace Hotel Saalbach-Hinterglemm
  • Alpine Palace Hotel
  • Alpine Palace New Balance Luxus Resort Saalbach-Hinterglemm
  • Alpine Palace New Balance Luxus Saalbach-Hinterglemm
  • Alpine Palace Saalbach-Hinterglemm
  • Alpine Palace

You should know

  • The Alpine Palace offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars and is displayed on this page as 5.0 stars.