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Ruthin Castle Hotel

4.0 star property
Family-friendly boutique hotel with free WiFi

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Photo gallery for Ruthin Castle Hotel

Aerial view
Bar (on property)
Exterior
Deluxe Suite, 1 King Bed (Prince of Wales) | Premium bedding, in-room safe, desk, iron/ironing board
Outdoor spa tub

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Parking available

Explore the area

Map
Castle Street, Denbighshire, Ruthin, Wales, LL15 2NU
  • Ruthin Craft Centre
    ‪2 min walk‬
  • Ruthin Gaol
    ‪2 min walk‬
  • Ruthin Castle
    ‪6 min walk‬
  • Liverpool (LPL-John Lennon)

Room options

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, 1 Double or 2 Twin Beds

Family Room, 1 Double or 2 Twin Beds | Premium bedding, in-room safe, desk, iron/ironing board

Family Room, 1 Double or 2 Twin Beds

  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Exclusive Double Room, 1 Double Bed

Exclusive Double Room, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Exclusive Double Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 King Bed (Prince of Wales)

Deluxe Suite, 1 King Bed (Prince of Wales) | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Suite, 1 King Bed (Prince of Wales)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double or 2 Twin Beds

Deluxe Room, 1 Double or 2 Twin Beds | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Double or 2 Twin Beds

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Premium bedding, in-room safe, desk, iron/ironing board

Standard Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Ruthin

In Ruthin .At this hotel, you'll be steps from Ruthin Craft Centre and Ruthin Gaol. Nantclwyd y Dre and Llangollen Motor Museum are also within half a mile (1 km).

What's nearby

  • Ruthin Craft Centre - 2 min walk - 0.1 miles
  • Ruthin Gaol - 2 min walk - 0.1 miles
  • Ruthin Castle - 6 min walk - 0.4 miles
  • Clwydian Range And Dee Valley - 4 min drive - 2.1 miles
  • Moel Famau Country Park - 15 min drive - 3.7 miles

Getting around

  • Penyffordd Station - 20 min drive
  • John Lennon Airport (LPL) - 67 min drive

Restaurants

  • ‪Feathers Inn - ‬4 min walk
  • ‪The Druid Inn - ‬8 min drive
  • ‪Boars Head - ‬3 min walk
  • ‪The Raven Inn - ‬11 min drive
  • ‪Three Pigeons Inn - ‬7 min drive

About this property

Ruthin Castle Hotel

Family-friendly boutique hotel with free WiFi
Ruthin Castle Hotel offers its guests a full-service spa, 5 hot tubs, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. Spa services, a terrace, and barbecue grills are also featured at the family-friendly Ruthin Castle Hotel. Parking is available for a fee.

This 4-star Ruthin hotel is smoke free.

  • 58 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 1277
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ruthin Castle Hotel offers 58 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with digital channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

BAZAAR has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, Welsh

Similar properties

Front of property

The Wild Pheasant Hotel & Spa

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, 594 reviews
$102 nightly
The price is $122
Jun 22 - Jun 23
Total includes taxes and fees
The Wild Pheasant Hotel & Spa

Property amenities

Family friendly

  • Arcade/game room

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (surcharge)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 17 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 5 hot tubs
  • Arcade/game room
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 32-inch LCD TV with digital channels

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property charges a facilities fee to access the thermal facilities and spa. Access is available for 3-hour sessions: 10 AM-1 PM, 1:30-4:30 PM, or 5-8 PM. Access fees vary from GBP 10 to GBP 20 per person, depending on the date of admission; reservations are recommended. Additional fees apply for spa services.

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spa fee: GBP 35 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 17.00 per person
  • Pet fee: GBP 20 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night
  • Facilities fee: GBP 20 per person and includes use of: sauna; hot tub

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, Barclaycard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Hotel & Moat Spa
Castle Moat Spa
Moat Spa
Moat Spa Ruthin
Ruthin Castle Hotel & Moat Spa
Ruthin Castle Moat Spa
Ruthin Moat Spa
Spa Ruthin
Ruthin Castle Hotel Moat Spa
Castle Hotel Moat Spa
Ruthin Castle Hotel Wales
Ruthin Castle Hotel Hotel
Ruthin Castle Hotel Ruthin
Ruthin Castle Hotel Moat Spa
Ruthin Castle Hotel Hotel Ruthin

Frequently asked questions

How close is Ruthin Castle Hotel to the airport?

Ruthin Castle Hotel is 19.8 mi (44-min drive) away from the Chester (CEG-Hawarden) airport, the closest popular airport to the property.

Does Ruthin Castle Hotel have an airport shuttle?

Airport shuttle services are not available at Ruthin Castle Hotel.

Does Ruthin Castle Hotel offer free breakfast?

Free breakfast isn’t provided at Ruthin Castle Hotel, but full breakfast is offered for a fee of GBP 17.00 per person. It's available on weekdays from 7:00 AM to 9:30 AM and weekends from 7:30 AM to 10:00 AM.

Is there a casino at Ruthin Castle Hotel?

No, there is no casino at this hotel.

What time is check-in at Ruthin Castle Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Ruthin Castle Hotel?

Free parking is not available at this hotel. Self parking is available for a fee.

Does Ruthin Castle Hotel have a pool?

Ruthin Castle Hotel does not have a pool.

Does Ruthin Castle Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Ruthin Castle Hotel have a spa?

Pamper yourself with a day at BAZAAR, where you can enjoy deep-tissue massages, aromatherapy, and body scrubs.

How close is Ruthin Castle Hotel to downtown Ruthin?

Ruthin Castle Hotel is 0.1 mi away from Ruthin.

Ruthin Castle Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 455 out of 983 reviews
Rating 8 - Good. 287 out of 983 reviews
Rating 6 - Okay. 144 out of 983 reviews
Rating 4 - Poor. 63 out of 983 reviews
Rating 2 - Terrible. 34 out of 983 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Lee

Liked: Staff & service, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Gail

Liked: Staff & service, room comfort

Celebrating my retirement

We had a very pleasant 3 days stay it’s our third time here and we are looking forward to our next visit
Stayed 3 nights in Mar 2025

10/10 Excellent

Rhos

Stayed 2 nights in Feb 2025

10/10 Excellent

Hannah

Stayed 2 nights in Mar 2025

2/10 Terrible

NICHOLAS

Sorry we had a car crash on the way and never made it . Nightmare of a day .
Stayed 1 night in Mar 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely hotel to stay at, the groubds are absolutely amazing. You can sit outside with peacocks roaming around you. You have admire the beautiful ruins in the gardens and take cracking photos. Food was lovely and he staff were great. I will stay here again.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, room comfort

Very relaxing weekend break at Ruthin Castle Hotel

We were met by a very friendly and helpful receptionist and this set the positive scene that was repeated by all the staff we met for the whole of the visit. The food was excellent along with the service that came with it. The hotel is as expected ie an old building in need of some repair that was full of atmosphere and history. The gardens, inhabited by the beautiful resident peacocks were well maintained and nice to walk around. We were only there for a weekend break but I could visualise how lovely it would be as a wedding venue, especially if they were as lucky with the weather as we were. I would happily return for a longer break in the future.
Stayed 2 nights in Feb 2025

6/10 Okay

Nicola

Disliked: Cleanliness

Hubby birthday

Was very disappointed with spa and hotel so run down and terrible bedding, was taken ill around 9.00am on 1st march really bad stomach flu horrific stomach pain, horrendous getting home yesterday afternoon, absolutely wiped out today and so weak and fever symptoms
Stayed 1 night in Feb 2025

6/10 Okay

joanne

Liked: Cleanliness, staff & service
It was an ok stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yet another great stay at the castle! clean and warm room as usual. Friendly staff. See you again very soon.
Stayed 1 night in Feb 2025

8/10 Good

Claire

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Lovely castle set in stunning grounds. We went for a wedding and the wedding event rooms were fab. The food and service was great amd the staff were lovely and it was all very well organised. Cleanliness was good too. Only negatives were that some of the rooms were tatty and in need of attention. Peeling wallpaper, broken toilet flush, trim missing from bottom of shower etc.
Stayed 2 nights in Feb 2025

6/10 Okay

Tammy

Liked: Staff & service
Disliked: Property conditions & facilities

Average. Run down and neglected

Very run down and not value for money
Stayed 1 night in Feb 2025

6/10 Okay

James

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Firstly, the staff are all lovely and very accomodating even at busy times. They are all extremely polite and do their best to make your stay be the best it can be. The grounds themselves are beautiful,with hundreds of years of history both inside and outside the castle. You are free to roam around at all hours and partake in a history trail. There are many placards around the hotel/castle so that you can learn plenty while there. The small town of Ruthin is only a 5 minute walk from the hotel. The food is also excellent, if not slightly overpriced. However, eating in the medieval themed "Tafarn y ddraig" makes it worth the price. Certainly a unique experience. Now onto the negatives. This is not a cheap hotel by any standard, with even the cheapest rooms costing over £100 a night. With the standard room that I stayed in, I found it to be a bit dirty, particularly the carpet, with many dog hairs and flakes of old mud in it. This continued into the bathroom, which was spacious. However, there was a strange damp odour coming from it, probably because it was a wet room with poor ventilation. As an aside, the water pressure and temperature was very low. This meant that filling the huge bath took well over 1 hour. Overall, it is a unique experience that you will not regret. The food is tasty, the grounds are beautiful and the staff make you feel welcome. If you have the budget, go for a room upgrade to really feel like the King of the castle.
Stayed 1 night in Feb 2025

4/10 Poor

Steve

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Rachel

Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a most enjoyable stay everything was lovely .
Stayed 2 nights in Jan 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yet another great stay at the Castle. Rooms always warm and clean. Staff always friendly. See you again soon!
Stayed 1 night in Jan 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Ben

Stayed 3 nights in Jan 2025

10/10 Excellent

Sheli

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place
Stayed 1 night in Nov 2024

8/10 Good

Dawn

Traveled with partner
The castle has so much character & charm. Set in beautiful grounds
Stayed 1 night in Jan 2025

2/10 Terrible

Martin

Stayed 1 night in Dec 2024

4/10 Poor

ashley

Traveled with partner
Disliked: Property conditions & facilities
We stayed in Room 115 and unfortunately, our experience was far from enjoyable. The constant slamming of doors throughout the night made it nearly impossible to get any rest. The noise was disruptive, and we barely managed to sleep. The breakfast was equally disappointing. Considering the price, we expected much better. The buffet was nearly empty, and we ended up feeling like we would have had a better experience at a local Weatherspoon’s, which was a real letdown. As for the spa facilities, they simply weren’t worth the price. They didn’t live up to the expectations set by the hotel’s branding. While the location is beautiful, and the building itself has a lot of potential, the overall experience was far too overpriced for what we received. It’s a shame because the area has so much to offer, but unfortunately, this hotel didn’t deliver.
Stayed 1 night in Dec 2024