You'll be within half a mile (1 km) of Ortenau and 2 miles (3 km) of Europa-Park with a stay here. Also, Taubergießen Nature Reserve is within 2 miles (3 km) and Europa-Park Golfclub Breisgau is within 6 miles (10 km).
Full-service spa, dining
A full-service spa, a health club, and a restaurant are all featured at this hotel. Bring the family and enjoy the children's pool, playground, and arcade/game room. Enjoy the seasonal outdoor pool and free perks like buffet breakfast and free self parking.
Free WiFi, flat-screen TVs
The 120 guestrooms offer flat-screen TVs with satellite channels, along with free WiFi and hair dryers. Other amenities include phones and desks.
This property is closed from 18 March 2020 to 20 April 2020 (dates subject to change).
Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar offers its guests a full-service spa, a health club, and a sauna. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is served. A business center and a meeting room are available. A children's pool, a seasonal outdoor pool, and spa services are also featured at the family-friendly Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4-star Rust hotel.
Available in all rooms: Free WiFi
Free self parking
Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar offers 120 air-conditioned accommodations with hair dryers. Flat-screen televisions come with satellite channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Guests are served free buffet breakfast.
Castillo - This buffet restaurant serves dinner only.
Buena Visa Club - Onsite bar. Open daily.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
The check-in location differs from the property location. To check in, go to El Andaluz
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.
The onsite theme park, Europa-Park, is closed till April 19, 2020 and November 9, 2020 till November 27, 2020. Rulantica Water World is closed till April 19, 2020.
The check-in location differs from the property location. To check in, guests will need to go to El Andaluz
Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation.
Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is this hotel's policy to reserve the right to place guests into room types according to the number of full-paying guests and age of children.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.