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Hotel Description

Family-friendly 4-star hotel near Europa-Park

Rust retreat

You'll be within half a mile (1 km) of Ortenau and 2 miles (3 km) of Europa-Park with a stay here. Also, Taubergießen Nature Reserve is within 2 miles (3 km) and Europa-Park Golfclub Breisgau is within 6 miles (10 km).

Full-service spa, dining

A full-service spa, a health club, and a restaurant are all featured at this hotel. Bring the family and enjoy the children's pool, playground, and arcade/game room. Enjoy the seasonal outdoor pool and free perks like buffet breakfast and free self parking.

Free WiFi, flat-screen TVs

The 120 guestrooms offer flat-screen TVs with satellite channels, along with free WiFi and hair dryers. Other amenities include phones and desks.

Hotel room D

Bed Count 1 Full Bed Maximum Occupancy 4 Max
$223* Per night/room May 2 - May 3

Hotel room A

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Hotel room C

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel room B

Bed Count room.options.bedSize.BunkBed.Singular Maximum Occupancy 2 Max

About the Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar

Location Europa-Park-Strasse 4/6, Rust, BW 77977

Renovations + Closures

This property is closed from 18 March 2020 to 20 April 2020 (dates subject to change).

Property Features

Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar offers its guests a full-service spa, a health club, and a sauna. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is served. A business center and a meeting room are available. A children's pool, a seasonal outdoor pool, and spa services are also featured at the family-friendly Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4-star Rust hotel.

  • 1 building
  • 120 guestrooms or units
  • 9 levels
  • Built in 1999
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Lockers available

Family Friendly Amenities

  • Family property
  • Children's pool
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Parking

Free self parking

Transport

  • Airport: Karlsruhe Baden-Baden (FKB-Baden Airpark) (76.6 km / 47.6 mi)
  • Train station: Ringsheim Station (5.1 km / 3.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar offers 120 air-conditioned accommodations with hair dryers. Flat-screen televisions come with satellite channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Flat-screen television
  • Satellite channels
  • Hypo-allergenic bedding
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Telephone
  • Desk
  • Air conditioning

Food & Drink

Guests are served free buffet breakfast.

Castillo - This buffet restaurant serves dinner only.

Buena Visa Club - Onsite bar. Open daily.

Nearby Activities

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Snowboarding nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Steam room in spa
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:30 PM
  • Check-in time ends at midnight

Special check-in instructions:

The check-in location differs from the property location. To check in, go to El Andaluz
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

The onsite theme park, Europa-Park, is closed till April 19, 2020 and November 9, 2020 till November 27, 2020. Rulantica Water World is closed till April 19, 2020.

The check-in location differs from the property location. To check in, guests will need to go to El Andaluz
Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 6.0 per night.

Pet Policy

  • Pets: EUR 13 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

It is this hotel's policy to reserve the right to place guests into room types according to the number of full-paying guests and age of children.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 13 per pet, per night
  • Crib (infant bed) fee: EUR 6.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Castillo Alcazar
  • Castillo Europa-Park
  • Europa-Park Castillo
  • Europa-Park Erlebnis-Resort Castillo Alcazar
  • Europa-Park Erlebnis-Resort Castillo Alcazar Rust
  • Europa-Park Erlebnis-Resort Hotel Castillo Alcazar
  • Europa-Park Erlebnis-Resort Hotel Castillo Alcazar Rust
  • Hotel Alcazar Europa-Park
  • Hotel Castillo Alcazar
  • Hotel Castillo Alcazar Europa-Park

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.