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4.0 out of 5

"The staff was friendly and courteous. The room was clean and very nice. Breakfast was good. " More

By a verified traveler on Tue 10 Mar 2020

Hotel Description

Hotel perfectly located for exploring Ruidoso

Heart of Ruidoso

You'll find Cree Medows Public Golf Course and Pillow's Funtrackers within 2 miles (3 km) of this hotel. Also, The Links at Sierra Blanca is within 3 miles (5 km) and Ruidoso Downs Racetrack is within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 55 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include MP3 docks, refrigerators, and microwaves.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$71* Per night/room May 18 - May 19

Junior Suite, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Hotel Ruidoso - Midtown ratings based on 12 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Ruidoso - Midtown

Everyone (8) Couples (1) Family (4)
2 out of 5
The desk clerk was very rude. The room was not as nice compared to the price we paid. Will definitely be staying somewhere else next time.

Posted by , from Rioudoso on Jul 4, 2020

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Comment from Hotel Management

Jul 6, 2020 by Terri - General Manager

Hello Shawn and thank you for staying with us. I am glad that I was able to make contact with you and find out what the issue was. Again, it is the mask issue. I am sorry that you felt the Front Desk was rude regarding our mask laws but we have to ask everyone to wear one or the guest will be fined and so will the hotel. I know after we talked, the mask issue is touchy and you did intend to wear one. Come see us again soon when this crazy COVID world is back to normal and it is safe to travel again..

5 out of 5
The staff was friendly and courteous. The room was clean and very nice. Breakfast was good.

Posted by , from El Paso on Mar 10, 2020

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Comment from Hotel Management

Mar 10, 2020 by Terri - General Manager

Hello Alma and thank you for being our guest.

5 out of 5
Location location location! Great spot right in the heart of midtown within walking distance to great little shops and eateries.

Posted by , from El Paso on Jan 27, 2020

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Comment from Hotel Management

Jan 28, 2020 by Terri - General Manager

Hello and thank you for staying with us! You are right about our location, it is the best in town to enjoy all the local shops and food fare. Please come again and bring a friend.

4 out of 5
Great location. Beginning to need updating. The thick caulk around bathtub was not appealing.

Posted by on Jul 25, 2019

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Comment from Hotel Management

Jul 29, 2019 by Terri - General Manager

Hello and thank you for your stay with us here at Hotel Ruidoso. We are thrilled that you enjoyed your stay. We are beginning a remodel in the next coming weeks and look forward to the update.

5 out of 5

Posted by on May 12, 2019

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Comment from Hotel Management

May 13, 2019 by Terri - General Manager

Hello and thank you for choosing Hotel Ruidoso. We are so happy you enjoyed your stay.

5 out of 5
I came the first time when it first opened but it has been a bit of years now and I think it’s in need of some updated maintenance. Staff is always great and amenities are always welcome. But we found the garbage can in the room on one of the beds. Other than that seems just fine

Posted by on Mar 24, 2019

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Comment from Hotel Management

Mar 25, 2019 by Terri - General Manager

Thank you for the review. We are pleased that you came back to see us. We are thrilled that you enjoyed our staff and great amenities. We look forward to having you as our guest again soon.

3 out of 5
the pool was freezing. The a/c heating unit is the easiest to regulate... It was either too warm or too cool..

Posted by , from Texas on Sep 7, 2018

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Comment from Hotel Management

Sep 11, 2018 by Terri - General Manager

Thank you for the review. I will look into the pool. Maybe time to turn up the heat!

4 out of 5
Good experience at Hotel Ruidoso. Small hotel but very convenient to shops and restaurants downtown. Very likely to return.

Posted by , from Texas on Jul 19, 2018

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Comment from Hotel Management

Jul 24, 2018 by Terri - General Manager

Hello Ernie! We are so thrilled that you enjoyed your stay with us! We do have a great location for people to enjoy our little town. Come back soon!

3 out of 5

Good stay.

A long process..The attended did not know how to approve my card .Eventhogh I had my own confirmation #. I had to wait a half hour. Everything else was great. Loved my stay.

Posted by on Jul 8, 2017

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Comment from Hotel Management

Jul 17, 2017 by Terri - General Manager

Hello and thank you for your review. We normally do not have an issue with check in and am sorry for your wait. The check in process with your card should have been smooth. Not sure what the issue could have been, but I am glad we were able to work it out for you and that you enjoyed your stay.

5 out of 5

Nice place to stay conveniently located

After having to leave our prev booked hotel because it was SCARY(Wish they would let me review THAT place), we were so happy to arrive here. The room was comfortable and clean. The breakfast was good and the property was secure. We will definitely stay again when we need a room in Ruidoso.

Posted by , from New Mexico on Jun 11, 2017

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Comment from Hotel Management

Jun 19, 2017 by Terri - General Manager

We are so glad that you found our hotel. Sorry about the other experience but we are glad you were here. Thank you for the nice review. We do have a very safe hotel and location and take our guests safety very seriously. Please come back and stay with us again soon.

About the Hotel Ruidoso - Midtown

Location 110 Chase St., Ruidoso, NM 88345

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Hotel Ruidoso - Midtown offers its guests an indoor pool, a spa tub, and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 950 square feet (88 square meters) and includes a conference center. Barbecue grills, ski storage, and a picnic area are also featured at the business-friendly Hotel Ruidoso - Midtown. Free self parking is available. This Ruidoso hotel is smoke free.

  • 1 building
  • 55 guestrooms or units
  • 3 levels
  • 950 sq ft of conference space
  • 88 sq m of conference space
  • Built in 2007
  • Buffet breakfast (free)
  • Deli
  • Ski equipment storage
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Roswell, NM (ROW-Industrial Air Center) (126.8 km / 78.8 mi)
  • Property shuttles: Casino shuttle
  • Parking: Free self parking

Room Amenities

Hotel Ruidoso - Midtown offers 55 accommodations with MP3 docking stations and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers. This Ruidoso hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • MP3 dock
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Ski lessons available nearby
  • Mountain biking nearby
  • Ski equipment rental shops nearby
  • Golf lessons available nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25.00 per pet, per night, plus a deposit of USD 250.00 per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Ruidoso
  • Hotel Ruidoso Midtown
  • Ruidoso Hotel
  • Ruidoso Midtown
  • Hotel Ruidoso - Midtown Hotel
  • Hotel Ruidoso - Midtown Ruidoso
  • Hotel Ruidoso - Midtown Hotel Ruidoso

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.