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5.0 out of 5

"Charlotte the evening manager went out of her way to welcime us! **** I want to visit this property again! Charming atmosphere and outdoor dining area ... " More

By a verified traveler on Sun 11 Aug 2019

Hotel Description

Enjoy the free WiFi at this 3.5-star Royal Tunbridge Wells hotel

In Royal Tunbridge Wells

Within a 5-minute walk of the hotel, you'll find Pantiles and Trinity Theatre. Assembly Hall Theater and Tunbridge Wells Museum and Art Gallery are also within half a mile (1 km).

Business services

This hotel features a bar/lounge, free WiFi in public areas, and a garden. Business travelers can take advantage of the business center. Luggage storage is provided and the front desk is staffed around-the-clock.

Free WiFi, flat-screen TVs

In addition to free WiFi, the 40 guestrooms offer flat-screen TVs and hair dryers. Other amenities include showers, ironing boards, and free toiletries.

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Tunbridge Wells Retreat ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Tunbridge Wells Retreat

Couples (1)
5 out of 5
Charlotte the evening manager went out of her way to welcime us! **** I want to visit this property again! Charming atmosphere and outdoor dining area especially quaint!

Posted by on Aug 11, 2019

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Comment from Hotel Management

Aug 12, 2019 by G

Dear Guest, Thank you for your feedback.I am trilled to hear that you have enjoyed your stay and that Charlotte went out of her way to accommodate you. We are looking forward to welcoming you in the near future. Have a lovely day Management Team

Renovations + Closures

This property is closed from 23 June 2020 to 31 December 2020 (dates subject to change).

Property Features

WiFi is free in public spaces. Business amenities include a business center and a meeting room. You can enjoy a drink at the bar/lounge. The business-friendly Tunbridge Wells Retreat also features a garden and an elevator. This 3.5-star Royal Tunbridge Wells hotel is smoke free.

  • 40 guestrooms or units
  • Bar or lounge
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Garden
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces) , Offsite parking reservations required

Transport

  • Airport: London (LGW-Gatwick) (38.5 km / 23.9 mi)
  • Train station: Tunbridge Wells Central Station (0.4 km / 0.3 mi)

Room Amenities

Tunbridge Wells Retreat offers 40 accommodations with hair dryers and irons/ironing boards. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries. This Royal Tunbridge Wells hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Flat-screen television
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Heating
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to refurbishment of the restaurant, this property's evening dining options are limited at the moment. Cooked breakfast is still available.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Guests must contact this property in advance to reserve rollaway/extra beds. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve rollaway/extra beds.

  • Debit cards not accepted
  • UnionPay
  • Staffed front desk
  • Cash Deposit Required
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: GBP 50 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 9.95 for adults and GBP 9.95 for children (approximately)
  • Rollaway bed fee: GBP 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tunbridge Wells Retreat Hotel
  • Smart Simple Hotel Royal Tunbridge Wells
  • Tunbridge Wells Retreat Royal Kent
  • Hotel Smart And Simple
  • Smart And Simple Hotel Royal Tunbridge Wells, Kent
  • Tunbridge Wells Retreat Hotel
  • Tunbridge Wells Retreat Royal Tunbridge Wells
  • Tunbridge Wells Retreat Hotel Royal Tunbridge Wells
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.