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ibis Rotorua

3.5 star property
3.5-star hotel near Polynesian Spa

Choose dates to view prices

Photo gallery for ibis Rotorua

Restaurant
Front of property
Reception
Outdoor dining
Twin Room, 2 Double Beds, Lake View | Hypo-allergenic bedding, down comforters, desk, blackout drapes

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Lake End Rangiuru Street, Po Box 348, Rotorua, 3010
  • Place, Eat Street
    ‪2 min walk‬
  • Place, Tamaki Maori Village
    ‪8 min walk‬
  • Place, Polynesian Spa
    ‪13 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View | Hypo-allergenic bedding, down comforters, desk, blackout drapes

Room, 1 King Bed, Lake View

8.4 out of 10
Very good
(18 reviews)
  • Lake view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Hypo-allergenic bedding, down comforters, desk, blackout drapes

Room, 1 King Bed, City View

7.6 out of 10
Good
(30 reviews)
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Double Beds, City View

Twin Room, 2 Double Beds, City View | Hypo-allergenic bedding, down comforters, desk, blackout drapes

Twin Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(59 reviews)
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Twin Room, 2 Double Beds, Lake View

Twin Room, 2 Double Beds, Lake View | Hypo-allergenic bedding, down comforters, desk, blackout drapes

Twin Room, 2 Double Beds, Lake View

9.0 out of 10
Wonderful
(6 reviews)
  • Lake view
  • 237 sq ft
  • Sleeps 3
  • 2 Double Beds

About the neighborhood

Rotorua

Heart of Rotorua.At this hotel, you'll be steps from Eat Street and Matariki Hangi & Maori Cultural Performance. Lake Rotorua and Rotorua Night Market are also within half a mile (1 km).

What's nearby

  • Eat Street - 2 min walk - 0.1 miles
  • Kuirau Park - 3 min walk - 0.2 miles
  • Rotorua Night Market - 5 min walk - 0.3 miles
  • Tamaki Maori Village - 8 min walk - 0.5 miles
  • Polynesian Spa - 13 min walk - 0.7 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 14 min drive

Restaurants

  • ‪Poco. - ‬4 min walk
  • ‪Aroma Cafe - ‬6 min walk
  • ‪Pig & Whistle - ‬5 min walk
  • ‪Atticus Finch - ‬2 min walk
  • ‪Fat Dog Cafe & Bar - ‬5 min walk

About this property

ibis Rotorua

3.5-star hotel near Polynesian Spa
As a guest of ibis Rotorua, you'll find tour/ticket assistance, a garden, and concierge services. Public spaces have WiFi for a fee. The business-friendly ibis Rotorua also features laundry facilities, dry cleaning/laundry services, and a front-desk safe. Free self parking is available. You'll have access to the indoor pool at a partner property.

Smoking is allowed in designated areas at this 3.5-star Rotorua hotel.

  • 145 guestrooms or units
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers for purchase
  • Elevator
  • Smoking in designated areas
  • Water dispenser
Ibis Rotorua offers 145 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature down comforters. 42-inch LED televisions come with premium satellite channels. Bathrooms include showers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

View from room
Rydges Rotorua
  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, 1,126 reviews
$86 nightly
The price is $99
Mar 30 - Mar 31
Total with taxes and fees
Rydges Rotorua

Property amenities

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: WiFi (NZD 10 per 24-hour period)
  • Available in some public areas: WiFi (NZD 10 per day)

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Bicycle rentals
  • Indoor pool (guest access)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LED TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: NZD 10.00 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: NZD 10.00 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Ibis Hotel Rotorua
Ibis Rotorua
Rotorua Ibis
Ibis Rotorua Hotel Rotorua
ibis Rotorua Hotel
ibis Rotorua Hotel
ibis Rotorua Rotorua
ibis Rotorua Hotel Rotorua

Frequently asked questions

How close is ibis Rotorua to the airport?

Ibis Rotorua is 6.2 mi (14-min drive) away from the Rotorua (ROT-Rotorua Regional) airport, the closest popular airport to the property.

How much does it cost to stay at ibis Rotorua?

As of Mar 5, 2026, prices found for a 1-night stay for 2 adults at ibis Rotorua on Mar 15, 2026 start from $100, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does ibis Rotorua have an airport shuttle?

Airport shuttle services are not available at ibis Rotorua.

Does ibis Rotorua offer free breakfast?

Ibis Rotorua does not offer free breakfast.

Is there a casino at ibis Rotorua?

No, there is no casino at this hotel.

What time is check-in at ibis Rotorua?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at ibis Rotorua?

This hotel offers free self parking.

Does ibis Rotorua have a pool?

Ibis Rotorua does not have a pool, but guests have access to a nearby indoor pool.

Does ibis Rotorua have a spa?

There are no spa services available at this hotel.

How close is ibis Rotorua to downtown Rotorua?

Ibis Rotorua is 0.4 mi away from Rotorua.

ibis Rotorua Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 322 out of 1005 reviews
Rating 8 - Good. 389 out of 1005 reviews
Rating 6 - Okay. 199 out of 1005 reviews
Rating 4 - Poor. 57 out of 1005 reviews
Rating 2 - Terrible. 38 out of 1005 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Trudi, Ohaupo

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Functional and economical. Convenient location. Very friendly and helpful staff. But… Tiny room - can sleep up to four apparently but sleep is all you can do. Barely room to walk around the beds and not even a chair! Bare minimum of towels and toiletries provided. AC malfunctioned and cooked us for most of the night.
Stayed 1 night in Dec 2025

6/10 Okay

Sharon

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Using the pre-check in was a waste of time as all information had to be entered upon arrival. Bathroom should have been cleaner with the appropriate number of towels, facecloths for 2 people. No trim milk available - not a good offering. Disappointed in quality.
Stayed 2 nights in Nov 2025

10/10 Excellent

Thomas

Stayed 1 night in Nov 2025

8/10 Good

Rachelle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 2 nights in Nov 2025

6/10 Okay

Monika

Stayed 2 nights in Nov 2025

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Nov 2025

2/10 Terrible

Sanita

Traveled with partner
Liked: Cleanliness, amenities
Everything; swap card didn’t work four or five times; when told the gentleman at reception who said we should come to the reception; only way to reception was in heavy rain. weather was very bad; arrived very early but still couldn’t get in till 2:45 pm due to technical issues; view was for city but was told it’s for people booked for extra days; happy to send the city view photo we took; got the view of people in bed at Novotel
City view
Stayed 1 night in Nov 2025

6/10 Okay

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Oct 2025

10/10 Excellent

mishka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay here. Very handy to shops and restaurant. Nice view of the lake. Quiet too which was great. Friendly staff.
Stayed 3 nights in Nov 2025

8/10 Good

Decha, Orillia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room but small and undated
Stayed 1 night in Nov 2025

8/10 Good

karen

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Staff was very friendly
Stayed 2 nights in Nov 2025

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to food and entertainment
Stayed 1 night in Oct 2025

10/10 Excellent

Chris

Stayed 2 nights in Oct 2025

8/10 Good

Trudy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room.
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and central
Stayed 1 night in Oct 2025

10/10 Excellent

Sugin, Tulsa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Parking is available and free Landry service is available
Stayed 2 nights in Oct 2025

6/10 Okay

Katherine

Traveled with partner
Liked: Cleanliness, staff & service
Average hotel, great area to visit.
Stayed 1 night in Oct 2025

6/10 Okay

Katherine

Liked: Staff & service
Disliked: Property conditions & facilities
Good location.
Stayed 1 night in Oct 2025

8/10 Good

Allana

Traveled with partner
Liked: Cleanliness, staff & service
Good hotel, bu the shower was terrible and ran out of hot water, not good on a cold raining night
Stayed 1 night in Oct 2025

10/10 Excellent

Keoni, Kaitaia

Stayed 1 night in Oct 2025

6/10 Okay

Srihari

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Bathroom is absolutely not maintained properly
Stayed 1 night in Oct 2025

8/10 Good

Janet

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Good location to hospital. No rubbish bin in room, just recycle bin. Room clean & tidy just a little dated. Carpark was full but plenty of parking on street
Stayed 2 nights in Oct 2025

10/10 Excellent

Idris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well priced
Stayed 2 nights in Oct 2025

10/10 Excellent

Debra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue was having to ask for additional face cloths, only one was supplied in the room
Stayed 2 nights in Oct 2025

8/10 Good

Warwick

Stayed 2 nights in Oct 2025