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ibis Rotorua

3.5 star property
3.5-star eco-certified hotel near Skyline Rotorua

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Photo gallery for ibis Rotorua

Property grounds
Front of property
Exterior
Hypo-allergenic bedding, down comforters, desk, blackout drapes
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
Lake End Rangiuru Street, Po Box 348, Rotorua, 3010
  • Eat Street
    ‪2 min walk‬
  • Tamaki Maori Village
    ‪8 min walk‬
  • Polynesian Spa
    ‪13 min walk‬
  • Rotorua (ROT-Rotorua Regional)
    ‪11 min drive‬

Room options

View all photos for Twin Room, 2 Double Beds, Lake View

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Twin Room, 2 Double Beds, Lake View

  • 237 sq ft
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View | Hypo-allergenic bedding, down comforters, desk, blackout drapes

Room, 1 King Bed, Lake View

  • 237 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Double Beds, City View

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Twin Room, 2 Double Beds, City View

  • 237 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Room, 1 King Bed, City View

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Rotorua

Heart of Rotorua.At this hotel, you'll be steps from Eat Street and Matariki Hangi & Maori Cultural Performance. Lake Rotorua and Rotorua Night Market are also within half a mile (1 km).

What's nearby

  • Eat Street - 2 min walk - 0.1 miles
  • Tamaki Maori Village - 8 min walk - 0.5 miles
  • Rotorua Central Mall - 11 min walk - 0.6 miles
  • Polynesian Spa - 13 min walk - 0.7 miles
  • Skyline Rotorua - 5 min drive - 2.5 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 14 min drive

Restaurants

  • ‪Pig & Whistle Historic Pub - ‬6 min walk
  • ‪Lone Star - ‬1 min walk
  • ‪Third Place Cafe - ‬8 min walk
  • ‪Social Club - ‬4 min walk
  • ‪Brew | Craft Beer Pub - ‬2 min walk

About this property

ibis Rotorua

3.5-star eco-certified hotel near Skyline Rotorua
As a guest of ibis Rotorua, you'll find tour/ticket assistance, a garden, and concierge services. Public spaces have WiFi for a fee. The eco-certified ibis Rotorua also features laundry facilities, dry cleaning/laundry services, and a front-desk safe. Free self parking is available. You'll have access to the indoor pool at a partner property.

Smoking is allowed in designated areas at this 3.5-star Rotorua hotel.

  • 145 guestrooms or units
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers for purchase
  • Elevator
  • Smoking in designated areas
  • Water dispenser
Ibis Rotorua offers 145 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature down comforters. 42-inch LED televisions come with premium satellite channels. Bathrooms include showers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Japanese, Malay, Spanish, Thai

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Total includes taxes and fees
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Property amenities

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: WiFi (NZD 10 per 24-hour period)
  • Available in some public areas: WiFi (NZD 10 per day)

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Bicycle rentals
  • Indoor pool (guest access)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LED TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: NZD 10.00 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: NZD 10.00 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ibis Hotel Rotorua
Ibis Rotorua
Rotorua Ibis
Ibis Rotorua Hotel Rotorua
ibis Rotorua Hotel
ibis Rotorua Hotel
ibis Rotorua Rotorua
ibis Rotorua Hotel Rotorua

Frequently asked questions

How close is ibis Rotorua to the airport?

Ibis Rotorua is 6.2 mi (14-min drive) away from the Rotorua (ROT-Rotorua Regional) airport, the closest popular airport to the property.

How much does it cost to stay at ibis Rotorua?

As of May 30, 2025, prices found for a 1-night stay for 2 adults at ibis Rotorua on Jun 9, 2025 start from $82.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does ibis Rotorua have an airport shuttle?

Airport shuttle services are not available at ibis Rotorua.

Does ibis Rotorua offer free breakfast?

Ibis Rotorua does not offer free breakfast.

Is there a casino at ibis Rotorua?

No, there is no casino at this hotel.

What time is check-in at ibis Rotorua?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at ibis Rotorua?

This hotel offers free self parking.

Does ibis Rotorua have a pool?

Ibis Rotorua does not have a pool, but guests have access to a nearby indoor pool.

Does ibis Rotorua have a spa?

There are no spa services available at this hotel.

How close is ibis Rotorua to downtown Rotorua?

Ibis Rotorua is 0.4 mi away from Rotorua.

ibis Rotorua Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 340 out of 1001 reviews
Rating 8 - Good. 396 out of 1001 reviews
Rating 6 - Okay. 178 out of 1001 reviews
Rating 4 - Poor. 50 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities
I liked the location but felt there should have been more food offerings on site for the price I paid. I guess though this made me explore more of the area. Needs new carpet.
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful
Stayed 1 night in Feb 2025

8/10 Good

Gaylene

Liked: Cleanliness, staff & service, room comfort

Comfortable stay

We enjoyed our stay, room was small but big enough and comfortable. A couple of issues we raised were dealt with promptly and with a smile. Would stay again.
Stayed 2 nights in Feb 2025

10/10 Excellent

behnam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Shelley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Another accommodating stay as previously.
Stayed 1 night in Feb 2025

10/10 Excellent

John, London

Stayed 1 night in Feb 2025

8/10 Good

Sangjun

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location is good.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Ok room. Very squashed. Carpet obviously dirty pathches. Mark on shelf which looked wet but was hard like dried glue or similar.
Stayed 1 night in Feb 2025

10/10 Excellent

Vera, Wasilla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful nights rest. Breakfast in the morning was a plus.
Stayed 1 night in Feb 2025

10/10 Excellent

John Cesarius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Ny

Liked: Staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

karl

Stayed 1 night in Feb 2025

8/10 Good

Desiree and Bryan

Traveled with partner
Great tea ,clean rooms , good Tesla chargers .
Stayed 1 night in Feb 2025

8/10 Good

Grace

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Bigger rooms with a nice lake view . Lobby needs to be fixed . There is an odor
Stayed 2 nights in Feb 2025

8/10 Good

Melvin

Traveled with family
Stayed overnight for a planned visit to Hell's Gate. A decent hotel, that was located around the corner from Eat Street. Finding it was easy, and parking was a breeze, so if I were to visit again, I would certainly like to stay again.
Stayed 1 night in Feb 2025

10/10 Excellent

Mandy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great lake views and desk space to work on laptop from - looking out at lake. Not much floor space in the twin room and the bathroom was basic and compact but everything was very tidy and adequate.
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A break away in Rotorua

I quite enjoyed my stay at the Ibis Rotorua . Handy location to the lake . Simple but clean , tidy and warm . Staff were friendly and check in easy . I opted for the breakfast which is usual hotel spread but it had been there for a while so the hot food was a bit dried up . Otherwise my stay was great 🙂
Stayed 1 night in Feb 2025

8/10 Good

Calida

Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom isn’t as nice as the room, but everything else is great!
Stayed 1 night in Feb 2025

6/10 Okay

Geoff

Liked: Cleanliness, staff & service
We booked a king bed room and were given a twin double, not happy about that. The booked breakfast was less than average and disappointing. The room cleanliness/ servicing was good Location was good Hotel condition average Would not recommend hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

Ernest G.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent breakfast and good room
Stayed 3 nights in Jan 2025

6/10 Okay

Shelley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent. Walking distance to Eat Street, lake, park and CBD.
Stayed 1 night in Jan 2025

10/10 Excellent

Shabbir

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and quiet with lots of parking. Close to for shops that are open until late
Stayed 1 night in Jan 2025

10/10 Excellent

MAREE

Stayed 2 nights in Jan 2025

8/10 Good

Dianne

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

CORBIN, DALLAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy property. Customer service was cordial
Stayed 1 night in Jan 2025