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"Old Chicago Pizza attached to the hotel was a great little place to eat after a long day " More

By a verified traveler on Thu 15 Jul 2021

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Hotel Description

3-star guestrooms with free WiFi

In Rock Springs

Stay at this Rock Springs hotel and you'll be within half a mile (1 km) of Rock Springs Chamber of Commerce and 2 miles (3 km) of White Mountain Mall. Memorial Hospital of Sweetwater County and Western Wyoming Community College are also within 3 miles (5 km).

Free shuttle, parking

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 4 conference rooms, 24-hour business center, and free airport shuttle. Enjoy the 24-hour gym and perks like free self parking and free WiFi.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 170 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with satellite channels. Other amenities include room service, coffee/tea makers, and pillow menus.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$83* Per night/room Nov 21 - Nov 22

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Accessible (Mobility Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Rock Springs, an IHG Hotel ratings based on 20 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Holiday Inn Rock Springs, an IHG Hotel

Everyone (4) Couples (1) Family (4)
5 out of 5

Posted by on Jul 15, 2021

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Comment from Hotel Management

Jul 17, 2021 by Liisa

Thanks for the great review! Hope to see you again soon!

4 out of 5
Old Chicago Pizza attached to the hotel was a great little place to eat after a long day

Posted by on Jul 15, 2021

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Comment from Hotel Management

Jul 17, 2021 by Liisa

Thanks for the great review letting us know you enjoyed our leased restaurant on site! Hope to see you again soon!

3 out of 5
The front desk could not /would not assist us in learning about Sunday services held locally. They seemed incredulous that we would even ask. The pool was open 24 hours but usually occupied by screaming teeenagers. The attached restaurant Old Chicago was under staffed and the cook burnt our dinner. Breakfast took forever. Also endless television on the walls including porn made for an unpleasant meal

Posted by on Jul 11, 2021

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Comment from Hotel Management

Jul 14, 2021 by Liisa

I am sorry if the staff was not able to find you the information on services in the area. Many have odd hours still due to Covid, but I will have them reach out to find what is being offered. I will let the owner of Old Chicago know of your issues as well.

2 out of 5

Posted by on Jun 25, 2021

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Comment from Hotel Management

Jul 5, 2021 by Hotel Front Desk

Thank you for your feedback. I hope we were able to address your concerns. Safe travels!

3 out of 5

Posted by on Feb 20, 2021

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Comment from Hotel Management

Mar 18, 2021 by Liisa

Thanks for staying with us! Please come again!

5 out of 5

Posted by on Jul 27, 2020

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4 out of 5
Really nice and comfortable room. There were no wash cloths, and the tv only got five channels.

Posted by , from Baldwin, Kansas on Jul 5, 2020

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1 out of 5
I wasn't able to get to this destistination. All the roads were closed to get there and this hotel refused to refund the money. I would have been happy with a credit towards my next stay there but it was not even offered..Where is the customer service....?

Posted by , from Denver Co on Feb 26, 2020

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Comment from Hotel Management

Feb 26, 2020 by Hotel Front Desk

We are sorry that you had difficulties and a negative experience due to not being able to cancel your reservation and due to the unforeseen weather and road closures that effected most of the state, however we hope you will give us another chance in the future if you have hotel needs or passing through.

1 out of 5
People at Front Desk didn't seem to care. I waited for a while just standing there until someone finally offered to help. Room wasn't ready so had to wait. The hotel is currently being remodeled so I was given a room RIGHT NEXT to the one currently being worked on. The sound of drilling and hammering until 6PM was exquisite, as was the wake-up call before 8AM with more drilling and hammering. Plenty of choices around. Avoid this one!

Posted by on Oct 22, 2019

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4 out of 5

Posted by on Dec 10, 2018

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Comment from Hotel Management

Feb 4, 2019 by Hotel Front Desk

Thank you for taking the time to review our hotel and your experience with us! We hope to see you soon!

About the Holiday Inn Rock Springs, an IHG Hotel

Location 1675 Sunset Dr, Rock Springs, WY 82901

Property Features

Holiday Inn Rock Springs, an IHG Hotel offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 8000 square feet (743 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and a picnic area are also featured at the business-friendly Holiday Inn Rock Springs, an IHG Hotel. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. Smoking is allowed in designated areas at this 3-star Rock Springs hotel.

  • 170 guestrooms or units
  • 4 levels
  • 8000 sq ft of conference space
  • 743 sq m of conference space
  • Built in 1978
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Rock Springs, an IHG Hotel offers 170 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. 37-inch flat-screen televisions come with premium satellite channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Rock Springs hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 9 AM.

Holiday Inn Rock Springs, an IHG Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Mountain biking nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 10 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 80 lbs)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets cannot be left unattended
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5.00 and USD 20.00 for adults, USD 0 and USD 0 for children (approximately)
  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 99 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel ROCK SPRINGS
  • Holiday Inn ROCK SPRINGS
  • ROCK SPRINGS Holiday Inn
  • Rock Springs Holiday Hotel Rock Springs
  • Holiday Inn Rock Springs Hotel
  • Holiday Inn Express Hotel And Suites Rock Springs Green River
  • Holiday Inn Rock Springs
  • Holiday Rock Springs, An Ihg
  • Holiday Inn Rock Springs, an IHG Hotel Hotel
  • Holiday Inn Rock Springs, an IHG Hotel Rock Springs
  • Holiday Inn Rock Springs, an IHG Hotel Hotel Rock Springs

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.