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Extended Stay America Suites Rochester Henrietta

2.5 star property
Rochester guestrooms with kitchens

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Photo gallery for Extended Stay America Suites Rochester Henrietta

Studio, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Studio, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Studio, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Free daily on-the-go breakfast
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
700 Commons Way, Rochester, NY, 14623
  • Place, Monroe Community College
    ‪1 min drive‬
  • Place, Marketplace Mall
    ‪4 min drive‬
  • Place, Rochester Institute of Technology
    ‪12 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪11 min drive‬

Room options

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About the neighborhood

Rochester

Near the airport.You'll find Fair and Expo Center and Monroe Community College within 2 miles (3 km) of this hotel. Veterans Memorial Park and Marketplace Mall are also within 3 miles (5 km).

What's nearby

  • Monroe Community College - 1 min drive - 0.9 miles
  • Marketplace Mall - 4 min drive - 2.3 miles
  • University of Rochester - 11 min drive - 5.4 miles
  • Rochester Institute of Technology - 12 min drive - 8.7 miles
  • Strong - 18 min drive - 6.2 miles

Getting around

  • Rochester Station - 16 min drive
  • Greater Rochester Intl. Airport (ROC) - 12 min drive

Restaurants

  • Shake Shack
  • McDonald's
  • Bill Gray's Regional Iceplex
  • Panera Bread
  • Tully's Good Times

About this property

Extended Stay America Suites Rochester Henrietta

Rochester guestrooms with kitchens
Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Rochester Henrietta also features a vending machine, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This Rochester hotel is smoke free.

  • 127 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site
Extended Stay America Suites Rochester Henrietta offers 127 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Extended Stay America Henrietta
Extended Stay America Henrietta Hotel
Extended Stay America Henrietta Hotel Rochester
Extended Stay America Henrietta Rochester
Extended Stay America Rochester Henrietta
Extended Stay America Rochester Henrietta Aparthotel
Extended Stay America Henrietta Aparthotel
Extended Stay America Rochester Henrietta
Extended Stay America Henrietta
Hotel Extended Stay America - Rochester - Henrietta Rochester
Rochester Extended Stay America - Rochester - Henrietta Hotel
Hotel Extended Stay America - Rochester - Henrietta
Extended Stay America - Rochester - Henrietta Rochester
Extended Stay America Rochester Henrietta Hotel
Extended Stay America Henrietta Hotel
Extended Stay America Rochester Henrietta
Extended Stay America Suites Rochester Henrietta Hotel
Extended Stay America Suites Rochester Henrietta Rochester
Extended Stay America Suites Rochester Henrietta Hotel Rochester

Frequently asked questions

How close is Extended Stay America Suites Rochester Henrietta to the airport?

Extended Stay America Suites Rochester Henrietta is 6.8 mi (12-min drive) away from the Greater Rochester Intl. Airport (ROC) airport, the closest popular airport to the property.

Does Extended Stay America Suites Rochester Henrietta have an airport shuttle?

Airport shuttle services are not available at Extended Stay America Suites Rochester Henrietta.

How close is Extended Stay America Suites Rochester Henrietta to the beach?

This hotel is 17.9 mi (26-min drive) from Ontario Beach Park.

Does Extended Stay America Suites Rochester Henrietta offer free breakfast?

Extended Stay America Suites Rochester Henrietta offers free on-the-go breakfast every day from 6 AM to 9:30 AM.

Is there a casino at Extended Stay America Suites Rochester Henrietta?

No, there is no casino at this hotel.

What time is check-in at Extended Stay America Suites Rochester Henrietta?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Extended Stay America Suites Rochester Henrietta?

This hotel offers free self parking.

Does Extended Stay America Suites Rochester Henrietta have a pool?

Extended Stay America Suites Rochester Henrietta does not have a pool.

Does Extended Stay America Suites Rochester Henrietta have a spa?

There are no spa services available at this hotel.

How close is Extended Stay America Suites Rochester Henrietta to downtown Rochester?

Extended Stay America Suites Rochester Henrietta is 4.9 mi away from Rochester.

Extended Stay America Suites Rochester Henrietta Reviews

Reviews

6.2
Rating 10 - Excellent. 209 out of 1000 reviews
Rating 8 - Good. 231 out of 1000 reviews
Rating 6 - Okay. 170 out of 1000 reviews
Rating 4 - Poor. 138 out of 1000 reviews
Rating 2 - Terrible. 252 out of 1000 reviews

6.2/10

Cleanliness

7.2/10

Staff & service

5.2/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Emma

Stayed 1 night in Dec 2025

2/10 Terrible

Sontrice

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really didn't know how to do their job & also didnt pay attention to their system & just tried to open my room door & say I wasnt supposed to be there even though I paid for 2 nights
Stayed 2 nights in Dec 2025

8/10 Good

Tim

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, and with my work hours I got a muffin as a snack after work 😋
Stayed 14 nights in Dec 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very good, and the heat worked very well. The lobby staff were also very friendly. There were two issues - whoever was in the room before had put the iron on the window to bring cool air in, which I eventually found and took off. The TV didn't work very well - the signal kept breaking up every five seconds. Those were the only problems in what was otherwise a very good experience.
Stayed 1 night in Dec 2025

2/10 Terrible

Kelly

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Awful. Three different rooms because the place is in shambles. First room freezing cold the window was broken when we got in, second room tub wouldn’t drain tried to plunge and brought up gross debris and wouldn’t drain. No maintenance personnel and no help with issues. Third room were only double beds and in terrible shape. A strong smell of pot coming from the hallway. Terrible experience and will never go back.
Stayed 3 nights in Dec 2025

10/10 Excellent

Gail, Kansas City

Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The room was large and comfortable. The staff was nice and the location was great
Stayed 2 nights in Nov 2025

8/10 Good

Lisa

Stayed 3 nights in Nov 2025

10/10 Excellent

Nathaniel

Stayed 2 nights in Nov 2025

10/10 Excellent

Emmaleigh

Stayed 1 night in Nov 2025

6/10 Okay

Nyaiyah

Traveled with partner
Disliked: Amenities, property conditions & facilities
Get what you pay for.
Stayed 1 night in Nov 2025

4/10 Poor

Nahiro

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon an initial entrance, this hotel rooms floors are dusty look like they haven’t been swept in awhile. they’re bathtub and bathroom sink would constantly fill up with water because the drains are clogged. The bathtub and sink would have pieces of hair and white stuff coming out in the water was filling up. And then as you would expect the water takes a while to drain like over 30 minutes. The bathtubs also looks like it hasn’t been cleaned thoroughly in a while. The floor that I was on reeked of marijuana, despite no smoking on property signs for the whole time that I was there which was two nights.
Stayed 2 nights in Nov 2025

4/10 Poor

kali

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

4/10 Poor

Christopher

Stayed 1 night in Nov 2025

8/10 Good

delvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
yes
Stayed 2 nights in Nov 2025

6/10 Okay

liza

Stayed 2 nights in Oct 2025

8/10 Good

Linda

Liked: Cleanliness, property conditions & facilities
Elevator was not working the whole weekend.
Stayed 2 nights in Nov 2025

6/10 Okay

Suzanne

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Had stain on blanket, elevator didnt work. Rust on fridge
Stayed 2 nights in Nov 2025

4/10 Poor

Henry

Stayed 2 nights in Nov 2025

2/10 Terrible

Supreena

Liked: Staff & service
Disliked: Cleanliness, amenities
The room smelled horrible!! A first floor room and the window didn't lock all the way which wasn't very secure at all. The other guests continued to prop the outside door open to allow access to anyone wanting acess to the horel.
Stayed 1 night in Nov 2025

4/10 Poor

Andrew, Seaford

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was in sad shape and in serious need of updating. Damaged furniture. Rusty refrigerator. Owner needs to put some money into it.
Stayed 1 night in Oct 2025

2/10 Terrible

Sugar

Traveled with family
Stayed 1 night in Oct 2025

4/10 Poor

renatta

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor managment, multiple challenges overall, but no bugs :-) If you want to know more, just ask
Stayed 5 nights in Oct 2025

4/10 Poor

Sara

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room we stayed in was not like the photos. The beds had been recently updated and were clean, but the carpet was definitely a few decades old, and disgusting. There was a lot of noise outside in the wee hours of the morning, a group of people arguing loudly. I would not choose to stay here again.
Stayed 2 nights in Oct 2025

6/10 Okay

Susan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place is pretty run down, and the room was very bare and had a lot of damage. BUT, the people were wonderful and if we needed anything, they figured out how to get it to us. There are no ice machines on the property, but ice trays in room, but a couple of them tasted bad. The place was 'somewhat clean' but smelled like pot in the hallways and urine by the doors (yes, even inside). The rooms (we had 2) all had a smell like smokers had been there. We were there 5 nights, and no cleaning service at all, but that's okay, we had enough towels. As nice as the people are who worked there, I won't be staying here again. Oh, and all the shower/tubs dripped.
Stayed 5 nights in Oct 2025

6/10 Okay

Christine

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is pretty shabby. There were no real glasses in the room, no ice, I had to wait 25 minutes for coffee to brew in the morning. Breakfast is a Nutragrain bar or small packaged muffin and there is no non-sweetened creamer for the coffee. Broken furniture in the room, sticky floor, no real hot water, rusty fridge door, and the elevator floor was dirty, no shampoo available, so although I wasn't expecting anything fancy, I was not expecting bare bones amenities. The fridge was clean inside and the bathroom was clean enough. Staff was nice and as helpful as they could be, though.
Stayed 1 night in Oct 2025