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Quetzal

1.0 star property
Spa hotel in Ash Shuhada

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Photo gallery for Quetzal

In-room safe, soundproofing, iron/ironing board, free WiFi
Shower, free toiletries, hair dryer, bathrobes
Front of property
Interior
Garden

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Granada al Doha Street, Riyadh, Riyadh, 1135
  • Place, Shuhada Park
    ‪11 min walk‬
  • Place, Granada Mall
    ‪13 min walk‬
  • Place, Granada Business Park
    ‪14 min walk‬
  • Airport, Riyadh (RUH-King Khaled Intl.)
    ‪21 min drive‬

Room options

Economy Room

  • City view
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Apartment, 1 Bedroom

In-room safe, soundproofing, iron/ironing board, free WiFi

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Apartment, 2 Bedrooms

In-room safe, soundproofing, iron/ironing board, free WiFi

Family Apartment, 2 Bedrooms

  • City view
  • 968 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

Standard Double Room

  • City view
  • 290 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Standard Double Room

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Riyadh

Ash Shuhada stay.At this Ash Shuhada hotel, you'll be steps from Mouwasat Hospital and within a 15-minute walk of Shuhada Park. Granada Business Park and Granada Mall are also within 2 miles (3 km).

What's nearby

  • Shuhada Park - 11 min walk - 0.6 miles
  • Granada Mall - 13 min walk - 0.7 miles
  • Granada Business Park - 14 min walk - 0.8 miles
  • Riyadh Front Exhibition & Convention Center - 7 min drive - 5.2 miles
  • Al Batha Market - 19 min drive - 14.9 miles

Getting around

  • Riyadh Station - 32 min drive
  • King Khaled Intl. Airport (RUH) - 22 min drive

Restaurants

  • ‪مكث - ‬7 min walk
  • ‪مقهى أندرينا - ‬8 min walk
  • ‪Thawa Cafe - ‬6 min walk
  • ‪Lama Tea | شاهي لمة - ‬8 min walk
  • ‪The Door - ‬8 min walk

About this property

Quetzal

Spa hotel in Ash Shuhada
As a guest of Quetzal, you'll find a full-service spa, 4 indoor swimming pools, a sauna, and a 24-hour fitness center. Public spaces have free WiFi. Event space at this hotel measures 549 square feet (51 square meters) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. Spa services, tour/ticket assistance, and a garden are also featured at Quetzal. Self parking is free.

This Riyadh hotel is smoke free.

  • 67 guestrooms or units
  • 549 sq ft of conference space
  • 51 sq m of conference space
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Elevator
  • No smoking on site
  • Lockers available
Quetzal offers 67 air-conditioned accommodations with safes and complimentary bottled water. 42-inch flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and bidets.

This Riyadh hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Quetzal. The spa is equipped with a sauna and a steam room. The spa is open daily.

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Property amenities

Family friendly

  • 4 indoor pools
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Things to do

  • 24-hour gym
  • 24-hour pool access
  • 4 indoor pools
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch flat-screen TV with satellite channels

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 3:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: SAR 100 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property Registration Number 10006843

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Pool access is available 24-hours a day.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Quetzal Aparthotel Riyadh
Quetzal Aparthotel
Quetzal Riyadh
Quetzal Hotel
Quetzal Riyadh
Quetzal Hotel Riyadh

Frequently asked questions

How close is Quetzal to the airport?

Quetzal is 15.3 mi (22-min drive) away from the King Khaled Intl. Airport (RUH) airport, the closest popular airport to the property.

Does Quetzal have an airport shuttle?

Quetzal offers an airport shuttle 24 hours a day, for a charge of SAR 100 per vehicle, one-way.

Does Quetzal offer free breakfast?

Quetzal does not offer free breakfast.

Is there a casino at Quetzal?

No, there is no casino at this hotel.

What time is check-in at Quetzal?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM.

Is there free parking at Quetzal?

This hotel offers free self parking.

Does Quetzal have a pool?

Quetzal features 4 indoor pools. Guests can enjoy 24-hour pool access.

Does Quetzal have a spa?

Yes, this hotel has a spa.

How close is Quetzal to downtown Riyadh?

Quetzal is 6.3 mi away from Riyadh.

Quetzal Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 20 out of 41 reviews
Rating 8 - Good. 16 out of 41 reviews
Rating 6 - Okay. 1 out of 41 reviews
Rating 4 - Poor. 0 out of 41 reviews
Rating 2 - Terrible. 4 out of 41 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Zack

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine for a one night stay
Stayed 1 night in Mar 2023
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Quiet and convenient

Quiet and convenient. 10 minutes to the Granada mall. Some maintenance required. I will be back.
Stayed 6 nights in Jan 2023
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
The bed is not comfortable.
Stayed 4 nights in Jan 2023
Verified

8/10 Good

Wesam

Liked: Staff & service, property conditions & facilities, room comfort
كانت جيدة وفندق جميل
Stayed 2 nights in Oct 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel y buen servicio , el personal esta muy atento
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
الفندق جديد وجميل بس عيبه شبگة موبايلي داخل الغرف سيئه جداً .. بس اللي ريحني الواي فاي ممتاز
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Sylvain

Liked: Cleanliness
New hotel with large and comfortable flats. Cafe and reception area is nice but would benefit from having more trained staff. Amenities (pool, gym, spa) could be very nice if there was dedicated staff to this space and also more equipment in the gym. The hotel is located quite close (10min walk) from Granada mall.
Stayed 3 nights in Nov 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
very bad & unclean in general
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Airport layover with fun

Service was super helpful and very friendly. Great location for shopping, restaurants, and transport. It is also a good airport layover as I used it.
Stayed 1 night in Sep 2019
Verified

2/10 Terrible

Bashar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommended at all

Worst experience ever and was insulting when I checked in and was given an upgraded room, then after one hour I was asked to leave for a lower one as the hotel changed their mind about the upgrade. This never happened to me in my life and I travel a lot. Very unprofessional and when I talked to the duty manager, he apologied and told me he cannot do anything about it. Then I talked to the manager the next day who kept promising he will follow up and promised that I will be something back to make me satisfied, but never happened although he escalated it to the owner as per what he told me. It seems that the owner was to busy to follow up or doesn't care if they lose a loyal customer who stayed in the hotel several times before.
Stayed 3 nights in Jul 2019
Verified

2/10 Terrible

Bashar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst experience ever!

Worst experience ever and was insulting when I checked in and was given an upgraded room, then after one hour I was asked to leave for a lower one as the hotel changed their mind about the upgrade. This never happened to me in my life and I travel a lot. Very unprofessional and when I talked to the duty manager, he apologied and told me he cannot do anything about it. Then I talked to the manager the next day who kept promising he will follow up and promised that I will be something back to make me satisfied, but never happened although he escalated it to the owner as per what he told me. It seems that the owner was to busy to follow up or doesn't care if they lose a loyal customer who stayed in the hotel several times before.
Stayed 4 nights in Jul 2019
Verified

10/10 Excellent

Love

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their pool and sauna plus steam bath. Love the shower also it has different modes😂
Stayed 2 nights in Mar 2019
Verified

8/10 Good

masfer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
زجاج الحمام شفاف ولا يحجب ماخلفه ايضاً نظافة المفارش الاضافية غير نظيفة وبها رائحة
Stayed 3 nights in Mar 2019
Verified

10/10 Excellent

salem

Liked: Staff & service
الشقق الفندقيه موقعها حلو والمبنئ جديد واللوبي جميل لاكن هناك مشكلللللله في الحمام اثناء الاستحمام المياه تطفو فوق الارضيه ويخرج روائح مجاري كريهه جدا وابلغتهم بذلك واصلحوها ولاكن رجعت كما كانت
Stayed 2 nights in Jan 2019
Verified

8/10 Good

Sultan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ممتازه نوعا ما
Stayed 1 night in Jan 2019
Verified

2/10 Terrible

Essa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

HANA

Stayed 10 nights in Nov 2022
Verified

10/10 Excellent

NORAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Sep 2022
Verified

10/10 Excellent

KHALED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2022
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2022
Verified

10/10 Excellent

ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2022
Verified

10/10 Excellent

Husain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2021
Verified

10/10 Excellent

shujaa

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in May 2021
Verified

10/10 Excellent

AHMAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020