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InterContinental Durrat Al Riyadh Resort & Spa by IHG

Property class: 1
Family-friendly stay with 2 outdoor pools in Riyadh

Choose dates to view prices

Photo gallery for InterContinental Durrat Al Riyadh Resort & Spa by IHG

A hotel with multiple floors, outdoor seating areas, and a landscaped garden with a pool.
A spacious dining area with multiple tables and chairs, large vases, and a view through a window with curtains.
A balcony with wicker chairs, a wooden railing, and a view of buildings in the background.
A spacious lobby with high ceilings, arched windows, and modern furnishings including sofas and chairs.
A landscaped area with a pond, pathways, and buildings with traditional architecture.

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Riyadh - Qassim Freeway Road, Riyadh, Riyadh, 11566
  • Place, King Saud University
    ‪28 min drive‬
  • Place, The Boulevard Riyadh
    ‪29 min drive‬
  • Place, Riyadh Front Exhibition & Convention Center
    ‪30 min drive‬
  • Airport, Riyadh (RUH-King Khaled Intl.)
    ‪30 min drive‬

Room options

View all photos for Classic Room, 2 Twin Beds

A hotel room with two beds, a TV, a desk, and a balcony with a view.

Classic Room, 2 Twin Beds

  • City view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Villa, 2 Bedrooms

A terrace with wicker furniture, a view of a landscaped area with a pool, and a building with a distinctive facade.

Villa, 2 Bedrooms

  • 3452 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Garden View (North Wing)

A balcony with a view of the coastline, furnished with a sofa, chairs, and a small table.

Suite, 1 King Bed, Garden View (North Wing)

  • Garden view
  • 1938 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room

A modern living room with a sofa, pillows, a small table with a vase, and a view of the outdoors.

Premium Room

  • City view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Classic Room

A hotel room with a large bed, a desk, a chair, a TV, and a balcony with a view.

Classic Room

  • 624 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Garden View

A balcony with a view of the city, a sofa with cushions, and a chair.

Junior Suite, 1 King Bed, Garden View

  • Garden view
  • 925 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Royal Suite

A conference room with a long table set for a meeting, large windows, and a decorative ceiling.

Royal Suite

  • Garden view
  • 4844 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite (Prince)

A hotel room with a large bed, a desk, a chair, a TV, and a balcony with a view.

Suite (Prince)

  • City view
  • 3208 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Room (Upgraded)

A balcony with a view of the coastline, furnished with a sofa, chairs, and a small table.

Premium Room (Upgraded)

  • City view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, City View

A hotel room with a large bed, a desk, a chair, a TV, and a balcony with a view.

Suite, 1 King Bed, City View

  • City view
  • 1927 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, City View

A modern living room with a sofa, dining table, and a flat-screen TV mounted on a wooden wall.

Junior Suite, 1 King Bed, City View

  • City view
  • 926 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a balcony with a view.

Classic Room, 1 King Bed

  • City view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Villa, 3 Bedrooms

A terrace with wicker furniture, a view of a landscaped area with a pool, and a building with a distinctive facade.

Villa, 3 Bedrooms

  • 5350 sq ft
  • 1 bedroom
  • Sleeps 7
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed (Club)

A hotel room with a large bed, a desk, a chair, a TV, and a balcony with a view.

Premium Room, 1 King Bed (Club)

  • City view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Garden View

A hotel room with a large bed, a desk, a chair, a TV, and a balcony with a view.

Premium Room, 1 King Bed, Garden View

  • Garden view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds, Garden View

A hotel room with two beds, a TV, a desk, and a balcony with a view.

Premium Room, 2 Twin Beds, Garden View

  • Garden view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Villa, 4 Bedrooms

A terrace with wicker furniture, a view of a landscaped area with a pool, and a building with a distinctive facade.

Villa, 4 Bedrooms

  • 5791 sq ft
  • 1 bedroom
  • Sleeps 9
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds (Club, North Wing)

A hotel room with a bed, a chair, a small table, and a view of the outside.

Premium Room, 2 Twin Beds (Club, North Wing)

  • Garden view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds (Club)

A hotel room with two beds, a TV, a desk, and a balcony with a view.

Premium Room, 2 Twin Beds (Club)

  • Garden view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Room, 1 King Bed (Club, North Wing)

A hotel room with a bed, a chair, a small table, and a view of the outside.

Premium Room, 1 King Bed (Club, North Wing)

  • Garden view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, City View (North Wing)

Down comforters, memory foam beds, minibar, in-room safe

Suite, 1 King Bed, City View (North Wing)

  • 1938 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed (North Wing)

A hotel room with a bed, a chair, a small table, and a view of the outside.

Classic Room, 1 King Bed (North Wing)

  • 624 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, City View (North Wing)

A hotel room with a large bed, a desk, a chair, a TV, and a balcony with a view.

Junior Suite, 1 King Bed, City View (North Wing)

  • City view
  • 936 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Garden View (North Wing)

A balcony with a view of the coastline, furnished with a sofa, chairs, and a small table.

Premium Room, 1 King Bed, Garden View (North Wing)

  • Garden view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds (North Wing)

A modern bathroom with a shower, a sink, and a towel rack.

Classic Room, 2 Twin Beds (North Wing)

  • 614 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Garden View

A hotel room with a large bed, a wooden headboard, a nightstand with a lamp, and a small table with a vase of flowers.

Suite, 1 King Bed, Garden View

  • Garden view
  • 1927 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Garden View (North Wing)

A balcony with a view of the coastline, furnished with a sofa, chairs, and a small table.

Junior Suite, 1 King Bed, Garden View (North Wing)

  • Garden view
  • 915 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Bed in dormitory STANDARD

  • Sleeps 1
  • Free WiFi

View all photos for 1 King Classic North Wing

A hotel room with a large bed, a sofa, a dining area with a table and chairs, and a balcony with a view.

1 King Classic North Wing

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

DOUBLE CLASSIC

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Riyadh

Close to airport.Within 20 miles (32 km) of this hotel, you'll find Al Ajlan Art Gallery and Beast Land. Kingdom Hospital and Riyadh Park Mall are also within 25 miles (40 km).

What's nearby

  • Princess Nora bint Abdul Rahman University - 27 min drive - 26.8 miles
  • King Saud University - 28 min drive - 29.2 miles
  • Riyadh Park Mall - 28 min drive - 25.4 miles
  • The Boulevard Riyadh - 29 min drive - 28.6 miles
  • Riyadh Front Exhibition & Convention Center - 30 min drive - 29.4 miles

Getting around

  • King Khaled Intl. Airport (RUH) - 33 min drive

Restaurants

  • ‪Coffee Day | يوم القهوة - ‬16 min drive
  • ‪Wooden Coffee - ‬16 min drive
  • ‪Bicicleta Truck | بسكلته - ‬6 min drive
  • ‪استراحة المهيدب - ‬8 min drive
  • ‪Dunkin’ - ‬6 min drive

About this property

InterContinental Durrat Al Riyadh Resort & Spa by IHG

Family-friendly stay with 2 outdoor pools in Riyadh
As a guest of InterContinental Durrat Al Riyadh Resort & Spa by IHG, you'll find a full-service spa, 2 outdoor swimming pools, and 2 indoor swimming pools along with a sauna and a fitness center. There are 2 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. Business amenities include a 24-hour business center, 8 meeting rooms, and coworking spaces.

WiFi is free in public spaces. Event space at this hotel measures 25834 square feet (2400 square meters) and includes a conference center. A children's pool, a seasonal outdoor pool, and a library are also featured at the family-friendly InterContinental Durrat Al Riyadh Resort & Spa by IHG. Free self parking is available.

Smoking is allowed in designated areas at this Riyadh hotel.

  • 156 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 2 coffee shops
  • Meeting rooms
  • 25834 sq ft of conference space
  • 2400 sq m of conference space
  • Built in 2014
  • Deli
  • Kid's club (free)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
InterContinental Durrat Al Riyadh Resort & Spa by IHG offers 156 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually decorated. Memory foam beds feature down comforters. A pillow menu is available. LED televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

Similar properties

A modern hotel lobby with a central seating area, a buffet, and a large window providing natural light.
Hilton Riyadh Olaya
Al Olaya District
  • Pool
  • Spa
  • Pet friendly
  • Parking included
4.6 out of 5, Wonderful, 108 reviews
$170 nightly
The price is $205
Sep 17 - Sep 18
Total with taxes and fees
Hilton Riyadh Olaya

Property amenities

Family friendly

  • 2 indoor pools
  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free covered self parking on site
  • Valet parking on site (SAR 40 per stay)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: SAR 120 for adults and SAR 60 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 indoor pools
  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Playground
  • Sauna
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LED TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Health club

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at InterContinental Durrat Al Riyadh Resort & Spa by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SAR 180.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately SAR 120 for adults and SAR 60 for children
  • Valet parking fee: SAR 40 per stay
  • Rollaway bed fee: SAR 180.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

Property Registration Number 10007914

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • The seasonal pool will open in January and close in December.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property class

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Faisaliah Resorts
Al Faisaliah Resorts Hotel Riyadh
Al Faisaliah Resorts Hotel
Al Faisaliah Resorts Riyadh
Durrat Al Riyadh Resort
Durrat Al Riyadh
Hotel Durrat Al Riyadh Resort & SPA Riyadh
Riyadh Durrat Al Riyadh Resort & SPA Hotel
Hotel Durrat Al Riyadh Resort & SPA
Durrat Al Riyadh Resort & SPA Riyadh
Durrat Resort
Al Faisaliah Resorts Spa
Durrat
Durrat Al Riyadh Resort SPA
InterContinental Durrat Al Riyadh Resort Spa an IHG Hotel
InterContinental Durrat Al Riyadh Resort & Spa by IHG Hotel
InterContinental Durrat Al Riyadh Resort & Spa by IHG Riyadh

Frequently asked questions

How close is InterContinental Durrat Al Riyadh Resort & Spa by IHG to the airport?

InterContinental Durrat Al Riyadh Resort & Spa by IHG is 19.9 mi (33-min drive) away from the King Khaled Intl. Airport (RUH) airport, the closest popular airport to the property.

How much does it cost to stay at InterContinental Durrat Al Riyadh Resort & Spa by IHG?

As of Sep 9, 2026, prices found for a 1-night stay for 2 adults at InterContinental Durrat Al Riyadh Resort & Spa by IHG on Sep 19, 2026 start from $301, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does InterContinental Durrat Al Riyadh Resort & Spa by IHG have an airport shuttle?

Airport shuttle services are not available at InterContinental Durrat Al Riyadh Resort & Spa by IHG.

Does InterContinental Durrat Al Riyadh Resort & Spa by IHG offer free breakfast?

Free breakfast isn’t provided at InterContinental Durrat Al Riyadh Resort & Spa by IHG, but continental breakfast is offered for a fee of SAR 120 for adults and SAR 60 for children. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at InterContinental Durrat Al Riyadh Resort & Spa by IHG?

No, there is no casino at this hotel.

What time is check-in at InterContinental Durrat Al Riyadh Resort & Spa by IHG?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at InterContinental Durrat Al Riyadh Resort & Spa by IHG?

This hotel offers free self parking. Valet parking is available for SAR 40 per stay.

Does InterContinental Durrat Al Riyadh Resort & Spa by IHG have a pool?

InterContinental Durrat Al Riyadh Resort & Spa by IHG features 2 indoor pools, 2 outdoor pools, and a children's pool.

Does InterContinental Durrat Al Riyadh Resort & Spa by IHG have a restaurant?

Yes, there are 2 restaurants on site.

Does InterContinental Durrat Al Riyadh Resort & Spa by IHG have a spa?

Yes, this hotel has a spa.

How close is InterContinental Durrat Al Riyadh Resort & Spa by IHG to downtown Riyadh?

InterContinental Durrat Al Riyadh Resort & Spa by IHG is 0.9 mi away from Durrat Alriyadh.

InterContinental Durrat Al Riyadh Resort & Spa by IHG Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 40 out of 93 reviews
Rating 8 - Good. 15 out of 93 reviews
Rating 6 - Okay. 12 out of 93 reviews
Rating 4 - Poor. 8 out of 93 reviews
Rating 2 - Terrible. 18 out of 93 reviews

7.6/10

Cleanliness

6.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Dr.Ibrahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff especially the receptionist
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Abdelhak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for families
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Petrus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and very helpful staff. Beautiful place a bit outside of Riyadh.
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Hazim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really amazing run away resort to sit and relax

The spacious of the room and the bathroom is something really outstanding . In addition the balcony is really spacious as well with good view to the pools and the garden of the resort. The value comparing to the service and the quality is really affordable .
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Mashari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good except the breakfast was for 3 stars. Also the shampoo and soap was very cheap for 5stats hotel.
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is miles away from any other amenities, situated as it is in the middle of the desert outside of Riyadh. However, it would be excellent for a family with children as they have a huge kid-friendly pool and kids club. I really enjoyed the restaurant which allows a choice between buffet-style eating or a la carte. The latter offered some excellent quality food. My room was vast (I had a suite) and it came with a large balcony. The one facility located next door is the “Bestival” concert venue. So if you are going along, this is an excellent choice to stay close by.
Stayed 4 nights in Feb 2025
Verified review

6/10 Okay

nayef

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort

نايف nayef

Many services are not available due to maintenance and renovation work, there is disturbance due to the sound of equipment, and the service from the hotel staff is not at a good level. It was a not good experience.
Stayed 2 nights in Feb 2023
Verified review

10/10 Excellent

Modhi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was amazing the food so good the swimming pool amazing. My kids and I had so much fun.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
كل شي مميز
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

Nidaa

Disliked: Cleanliness, staff & service, property conditions & facilities
تعامل سيء للغاية
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Majid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

مكان جيد للراحه والاستجمام

تجربه رائعه
Stayed 1 night in May 2022
Verified review

6/10 Okay

Miriam

Liked: Cleanliness, staff & service
Disliked: Room comfort

Never again

Our Door(automated) keycard did not work, took 4 visit to the reception and after 20min wait someone came to fix it. There is a pool renevation on-going, loud banging and drilling even early Friday 7am . In a hotel site, they should start later to let guest sleep. Our neighbors upstairs where dragging furniture most of the afternoon/evening or maybe it was the hotel staff?! Only 1 water bottle inside the room, got more after asking. No kettle or anything for tea. Room was freezing cold, the heating more for the AC did not work. The water was freezing cold. After running the shower 15-20mins it will warm up to lukewarm. Buffet lunch and breakfast was good. Breakfast had great variety with healthy option. Starbucks on site. The in-room dining was horrible. Public area and beautiful with gorgeous art pieces. Staff was friendly and helpful.
Stayed 1 night in Feb 2022
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
بشكل عام رائعة المسبح والمشرف عليه ممتازين واعجبتني النظافة والبحيرات وموظفي البوابة الخارجية. لكن لم يعجبني الزحمة عند موظفي الاستقبال ونظام بطاقة الغرف لاني حجزت يومين وعند وصولي للغرفة في اليوم الثاني محملة باكياس الغداء اكتشفت ان البطاقة لاتعمل ولابد من التجديد و تركت الاكل و وقفت في طابور طويل و بعد ٢٥ دقيقة رجعت للغرفة وكان الاكل بارد. وايضا مكان الغرفة كأنه في مخبأ سري ، نحتاج نصعد بمصعدين مختلفين حتى نصل لها مع انها في الدور الاول!
Stayed 2 nights in Oct 2021
Verified review

8/10 Good

John A

Liked: Cleanliness, staff & service, room comfort

Warm welcome and booking error quickly fixed

Little confusion with the booking when I arrived so had to wait for room to be made ready. But staff were keen to help resolve the issue and did so as soon as possible. Limited menu in the restaurant but what there is was in generous portions and full of flavour. Property is looking a little tired but everything was fully functional. Location is a little isolated with no attractions around it so you need transport.
Stayed 2 nights in Sep 2021
Verified review

6/10 Okay

MAHMOOD A

Disliked: Staff & service, property conditions & facilities

Non resort

The resort has potential to be better with caring and professional management. Food and service are mediocre. Food onsite is too expensive and not palatable. Nearest decent food places is about 50 km away. Not much activities are provided and exercise rooms are found wanting. More than half of the equipment are broken down and non functional. The spa services are non existent. The swimming pool, sauna and steam rooms need to cleaner and open more hours.
Stayed 3 nights in Jul 2021
Verified review

4/10 Poor

Ike

Disliked: Cleanliness, staff & service, property conditions & facilities
The location of this hotel is very far away from the city. The staff barely understand any English. The rooms could definitely use a good deep clean as they are dirty and dated. I ended up checking out after just one night and canceling the rest of my stay. I definitely would NOT recommend this resort/hotel to anyone based on my personal experience.
Stayed 2 nights in Jun 2021
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
المكان كبير وشرح ولكن للأسف لما دخلت الغرفة كانت الارضية مو نظيفة والكنب مبقع والحمام يحتاج تغير كامل... يعني ببساطة الفندق لازم تديرة شركة ذات خبرة. لو نمت في السيارة احسن من سريرهم
Stayed 1 night in Jun 2021
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are not clean. The hotel services are poor. Dirty pool. The food is not good quality
Stayed 1 night in Jun 2021
Verified review

2/10 Terrible

Verified traveler

Disliked: Staff & service
They disrespect to visitors coming to me I were so mad
Stayed 1 night in Feb 2021
Verified review

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
I stayed there for my first night after I got married, the A/C was not working, and I asked for the repairmen but it took them three hours to come to me. The service was so bad
Stayed 1 night in Feb 2021
Verified review

6/10 Okay

Manal

Liked: Staff & service, room comfort
Disliked: Cleanliness
المكان كبير و شرح الديكور جميل و الغرف واسعه .. لكن كل شيء يحتاج صيانه " مغسلة الحمام مسدوده .. لا يوجد سخان " بلاط المسابح الخارجيه مكسر و متغير لونه و غيرها .. مستوى النظافه سيء جدااااا وصلت الغرفه طلبت التنظيف من جديد البلكونه قذره من فضلات الطيور .. السبا النسائي كبير بدون فائده لا يوجد فيه موظفين ولا مساج ولا حمام مغربي ولا صالون.. خيارات الاكل محدوده جدا مطعم واحد و يقفل من ٤-٧ !!! فقط خدمة الغرف سعرها معقول بالنسبه لفندق و الكمية كبيره.. موجود ستاربكس لكن بدون ساندوتشات .. المطعم بالليل بوفيه و الاكل بارد جدا .. اتمنى ان يتم منع المناظر المخالفه للذوق العام امام المسبح من احضار اطعمه شعبيه و تحويل المكان لكشته ...اللوبي حتى قهوه و عصير ما فيه!! المكان يحتاج مشغل جديد لأن كل شيء دون المستوى .... الايجابيه وسع المكان و المسطحات الخضراء و المبنى الجميل و السعر المعقول .. لطافة الموظفين في الاستقبال خاصة الاخ مشعل الغانم حسن تعامله و محاولته المساعده في بعض الامور و لكن اغلبها خارج عن سيطرته و تحتاج تغيير كامل .. اتمنى ان تكون التجربه القادمة افضل
Stayed 1 night in Sep 2020
Verified review

10/10 Excellent

Amal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and the bread she they reconsider about the quality
Stayed 1 night in Sep 2020
Verified review

6/10 Okay

fahad

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

a bit disappointed

room service was awful i think they need more staff also there is a very bad smell in the area near the tennis courts
Stayed 1 night in Sep 2020
Verified review

8/10 Good

Naser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and quite hotel they have nice pool and a n natural retreat you can enjoy it
Stayed 2 nights in Jul 2020

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