"The property is well maintain. The food is of poor quality. Same dishes on the restaurants that offer buffet. It has 9 restaurants that only 3 and 1 b ... " More
On the beach
You'll find Farallón Beach and Santa Clara Beach within a 15-minute walk of this Rio Hato property. Also, La Casa de Lourdes Outdoor Spa is within 2 miles (3 km) and Playa Blanca is within 6 miles (10 km).
All-inclusive
A marina, 8 restaurants, and 7 outdoor pools are all featured at this all-inclusive property. Enjoy beachfront dining and relax with free beach cabanas and sun loungers. Relax with a drink at one of the 8 bars/lounges and enjoy free perks like free self parking and WiFi in public areas.
Aug 25, 2022 by Royal Decameron Panama - Customer Service Team
Thank you Ricardo for your feedback, we are very sorry to read that we did not meet your expectations on the service. We invite you to approach to any of our staff to get more assistance, once we had during your stay at least 6 restaurants open daily for dinner, beside the snacks, 5 pools open from 6, we are taking corrective actions to continuously improve our guests experience. We are looking forward to your next visit to our hotel in order to ensure the best experience for your vacations.
Feb 18, 2022 by Royal Decameron Panama - Customer Service Team
Thank you Digna for let us know your valuable feedback, we keep making improvement daily in order to provide a better experience, we sorry that our business center is closed for healthy reason but we always are more than glad to assist you with any assistance that you required, we checked it out with the staff involved and we are taking corrective actions.
Mar 27, 2019 by Carlos Arias
I would like to begin by thanking you for sharing your experience at DecameronPanamá. It is very important for us to learn firsthand about our guest's perception of the quality of the service we offer and our facilities. I am terribly sorry to read that your experience was not up to your expectations. We do our best effort every day to ensure all our guests have the best possible vacation, and we regret if we were not able to deliver. We apologize for any inconvenience you experienced. Your comments are very important to us as it will help us a better knowledge of your needs and will allow us to improve our services. I will share your comments with our team. We sincerely hope to have the opportunity to host you again and fulfill your expectations. Best Regards, Carlos Arias. Manager Decameron Panamá
Jun 1, 2018 by Carlos A.
Dear traveler. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I am sure that all our hotel staff enjoyed attending to your needs as much as you enjoyed your stay. Beware!
Feb 26, 2018 by Decameron Panama
Thank you for taking the time to write such a detailed review. All your comments are essential to improve our service.
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All non-motorized water sports are included.
Water activities
Entertainment
Not included
Royal Decameron Panama All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with complimentary cabanas. Cool off in one of the 7 outdoor swimming pools at Royal Decameron Panama All Inclusive, and enjoy amenities like a marina and a children's pool. There are 8 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 8 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a garden, and a terrace. Free self parking is available. This 3.5-star Rio Hato property is smoke free.
Available in some public areas: Free WiFi
Free self parking
Royal Decameron Panama All Inclusive offers 606 accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
El Canal - This restaurant specializes in seafood and serves dinner only. Reservations are required.
Café Med - This beachfront restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.
Cayuco - Onsite restaurant. Open daily.
Atlantis and Pacificko - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
El Pilon comida panameña - This poolside restaurant specializes in local cuisine and serves dinner only. Reservations are required. Open daily.
An outdoor tennis court and a marina are featured at the property. 7 outdoor swimming pools are on site along with a children's pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings.