"The property is well maintain. The food is of poor quality. Same dishes on the restaurants that offer buffet. It has 9 restaurants that only 3 and 1 b
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You'll find Farallón Beach and Santa Clara Beach within a 15-minute walk of this Rio Hato property. Also, La Casa de Lourdes Outdoor Spa is within 2 miles (3 km) and Playa Blanca is within 6 miles (10 km).
All-inclusive
A marina, 8 restaurants, and 7 outdoor pools are all featured at this all-inclusive property. Enjoy beachfront dining and relax with free beach cabanas and sun loungers. Relax with a drink at one of the 8 bars/lounges and enjoy free perks like free self parking and WiFi in public areas.
Royal Decameron Panama All Inclusive ratings based on 30 Verified Reviews
Review Summary
4.2
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Royal Decameron Panama All Inclusive
Everyone (3)Couples (2)Family (1)
3 out of 5
The property is well maintain. The food is of poor quality. Same dishes on the restaurants that offer buffet. It has 9 restaurants that only 3 and 1 buffet are open for dinner. Surprising no sea food, but plenty of chicken. Noise. The walls are so so thin. Do not waste your money on "ocean view" rooms. No such thing. One recommendation if you are planning for an "all inclusive" in Panama. Do not spend more than $500 or $600 top. A red flag was not see to any out of country tourists, only people for Panama. Mostly big families. They mentioned plenty of bars, not true. Only keep one open near the pool. Big lines to get a drink. No servers at all. The entertainment is karaoke and some dancers from 8-10pm. Pay the transportation offered by the hotel which is $35 per person. Taxi from $100 to $120, to rent a car for a day to be drop at the resort around $180. I was there only 3 day and I had never been so eager to leave. For being one of the pricey resorts, not worth it. I will never stay ever stay in any hotel with this name.
Posted by Ricardo on Aug 22, 2022
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Comment from Hotel Management
Aug 25, 2022
by Royal Decameron Panama - Customer Service Team
Thank you Ricardo for your feedback, we are very sorry to read that we did not meet your expectations on the service. We invite you to approach to any of our staff to get more assistance, once we had during your stay at least 6 restaurants open daily for dinner, beside the snacks, 5 pools open from 6, we are taking corrective actions to continuously improve our guests experience. We are looking forward to your next visit to our hotel in order to ensure the best experience for your vacations.
1 out of 5
First the price for all exclusive is not true so I paying for a vacation package doesn’t exist as you check in so is not worth paying so much money and is nothing what is advertising in the website and wifi is bad not signal at all and they don’t provide a business center to look for any flight changes or print papers like covi test very bad me personal I’m in Hospitalyties business so I’m very disappointed of the money I pay ???….
Posted by Digna on Feb 17, 2022
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Comment from Hotel Management
Feb 18, 2022
by Royal Decameron Panama - Customer Service Team
Thank you Digna for let us know your valuable feedback, we keep making improvement daily in order to provide a better experience, we sorry that our business center is closed for healthy reason but we always are more than glad to assist you with any assistance that you required, we checked it out with the staff involved and we are taking corrective actions.
2 out of 5
This is like a cruise ship on land. Subpar unlimited food and drinks but without the great customer service I have experienced in cruise ships.
The actual resort room and facilities were clean but the beach was not. This beach side resort gives out plastic straws to guests with every drink and you end up finding most of these plastic straws in the sand and eventually in the beach. This is extremely disappointing considering its 2019 and everyone knows the harm this causes.
Further, staff friendliness was hit or miss, you had some really friendly people and then some straight up "comemierdas" i.e. stuck up staff.
For the price, I highly do NOT recommend staying here and would not stay here again even if they offered it for free. Go stay at El Valle or somewhere nice and relaxing for half the price.
Posted by a verified traveler on Mar 19, 2019
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Comment from Hotel Management
Mar 27, 2019
by Carlos Arias
I would like to begin by thanking you for sharing your experience at DecameronPanamá. It is very important for us to learn firsthand about our guest's perception of the quality of the service we offer and our facilities.
I am terribly sorry to read that your experience was not up to your expectations. We do our best effort every day to ensure all our guests have the best possible vacation, and we regret if we were not able to deliver. We apologize for any inconvenience you experienced. Your comments are very important to us as it will help us a better knowledge of your needs and will allow us to improve our services.
I will share your comments with our team.
We sincerely hope to have the opportunity to host you again and fulfill your expectations.
Best Regards,
Carlos Arias.
Manager Decameron Panamá
5 out of 5
Super, we enjoyed every day. Food was excellent, great selection of fresh fruits, salads, meats, fish. Service was excellent, the staff reminded us of "ants"in a colony making sure everyone was taken care off. They were always smiling.
Evening activities were excellent, we enjoyed the movies, and the shows. We did not visit the casino not the discotheque at late night (after 11 pm); we had full days so we needed to rest.
Posted by a verified traveler on May 28, 2018
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Comment from Hotel Management
Jun 1, 2018
by Carlos A.
Dear traveler.
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I am sure that all our hotel staff enjoyed attending to your needs as much as you enjoyed your stay. Beware!
2 out of 5
Disappointing Experience
Pros:Pools are big and beautiful, rooms are plenty of space.
Cons:Food quality could be better, tematic, Pacifica and Atlantis restaurants have opportunity to improve.
Location:We explore a bit nearby (Coronado and Penonome) unfortunately there not much to do.
Royal Decameron Panama facility is plenty of stairs to go to pool, restaurants or beach only few rooms are located at same level of beach and recreational areas.
Hotel staff is friendly and welcoming even though there are many activities you can not do it in All Inclusive hotel as an example you can not carry snacks to the beach or pools.
Food quality could be better, tematic restaurants have opportunity to improve.
Hotel vans and cars run at high speed in roads full of adults and kids walking around, beware of any hotel client accident.
My comments are based on five days stay during february 2018 with a five people group.
Posted by Rafael on Feb 25, 2018
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Comment from Hotel Management
Feb 26, 2018
by Decameron Panama
Thank you for taking the time to write such a detailed review. All your comments are essential to improve our service.
5 out of 5
horray panama
the most emaculate grounds of any resort - the trees and gardens were all perfectly manicured! as well as the beach with the thached huts were amazingly teriffic! we were concerned about the rain but it just rained on the way there back; otherwise we enjoyed 3days of perfect sunshine! everything was very well laid out with the pools, bars, and resturants - enough room for eveyone, never felt crowded and always had what you wanted near by! the water sports (ask for denis) were great - went on an awesome deep sea fishing, parasailing, and jetskiing without a hitch! drinks were flowing freely and casino was small but lots of fun. cute authentic market just down the road! we were a little worried because the only a/c was a small room unit - but it was more than sufficent - didn't even have it on most of the time! only caution would be the bathroom was that of 3 star resort (slightly dirty, don't use the shampoo/conditioner/soap) and everything else was def 5stars! advise taking the shuttle from the airport - driving a rental car was scary!
Posted by a verified traveler on Aug 17, 2010
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2 out of 5
Not what it's made out to be.
Stayed here Aug. 2010. Out in the boonies. Two hours from the Capital. To far from anything interesting to do. Food was tasteless and not comforting.
The staff could care less about the guests, just doing their job and nothing more. If your idea of fun is eating without any taste and laying in the beach. I guess this would be wonderful for you.
Will not stay here again. Will not recommended and stay in the capital where you have more options to do things.
Posted by a verified traveler on Aug 8, 2010
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3 out of 5
Hotel stay
The checking process was very slow,we got there after 3 p.m after a long drive and the room were not ready. The beds in the new building are better than the old ones, they could had more choices of the king bed, because the double beds are very small. I had to move because the A/C in my room was not working but they were very apologetic about it. Beside all that it's a nice place to stay, plenty of thinks to do, beautiful beach, good food, could used a little improvement in the disco, the karaoke should be out.
Posted by a verified traveler on May 31, 2009
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5 out of 5
Wonderful Hotel
Clean, world class food, excellent service, beautyful location in great area
Posted by a verified traveler on May 4, 2009
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5 out of 5
Awesome Vacation
We went in February and it was the best vacation. The hotel had pools and restaurants all over the place. It would be a perfect location for a family vacation. We had good meals at most of the restaurants and the rooms were just fine.
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
Activities and facilities/equipment All non-motorized water sports are included.
Water activities
Kayaking
Scuba-diving lessons
Windsurfing
Land activities
Fitness facilities
Soccer
Tennis
Volleyball
Lessons/classes/games
Aerobics
Dancing
Entertainment
Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Not included
Golf green fees
Use of golf cart
Use of golf equipment
Miniature golf
Motorized water sports
Sailboats
Scuba-diving excursions
Snorkeling excursions
Snorkeling
Tennis lessons
Premium/non-domestic alcoholic beverages
Minibar
Room service
Childcare
Spa/beauty facilities and services
Activities and services offered by independent operators
Offsite tours
Transportation to offsite activities
Kayaking included
Access to onsite nightclubs included
Windsurfing included
Buffet-style meals included
A la carte dining included
Premium/imported alcoholic beverages not included
Fitness facilities included
Tennis included
Volleyball included
Soccer (football) included
Childcare not included
Scuba diving excursions not included
Snorkeling excursions not included
Motorized water sports not included
All available beverages included
Golf green fees not included
Use of golf equipment not included
Use of golf cart not included
Spa/beauty facilities and services not included
Activities/services from independent operators not included
Transportation to offsite activities not included
Offsite tours not included
Room service not included
Minibar not included
Miniature golf not included
Sailboats not included
Aerobics classes/lessons included
Snorkeling not included
Dancing classes/lessons included
Tennis lessons not included
Onsite entertainment and activities included
Gratuities included
Additional gratuities accepted
All meals included
Surcharge for premium or imported alcoholic beverages
Scuba lessons included
All non-motorized water sports included
Onsite live performances included
Property Features
Royal Decameron Panama All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with complimentary cabanas. Cool off in one of the 7 outdoor swimming pools at Royal Decameron Panama All Inclusive, and enjoy amenities like a marina and a children's pool. There are 8 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 8 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a garden, and a terrace. Free self parking is available. This 3.5-star Rio Hato property is smoke free.
606 guestrooms or units
8 dining venues
8 bars or lounges
5659 sq ft of conference space
526 sq m of conference space
Deli
Cabanas on the beach (free)
Beach lounge chairs
Towels for the beach
Poolside lounge chairs
Umbrellas for the pool
Business facilities
Conference space
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Tour and ticket information
Concierge
Wedding services available
Pool or billiards table
Terrace
Garden
Gift shop
Beauty salon
Onsite shopping
Bellhop
No smoking on site
Family Friendly Amenities
Family property
Number of outdoor pools - 7
Children's pool
Free WiFi
Outdoor tennis courts - 1
Snack bar/deli
Free cribs/infant beds
Internet
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Property shuttles: Airport shuttle
Parking: Free self parking
Room Amenities
Royal Decameron Panama All Inclusive offers 606 accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Private balcony or patio
LCD television
Cable channels
Luxury bedding
Shower
Cribs (free)
Housekeeping (daily)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Climate control (air conditioning)
Ensuite bathroom
Food & Drink
El Canal - This restaurant specializes in seafood and serves dinner only. Reservations are required.
Café Med - This beachfront restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.
Cayuco - Onsite restaurant. Open daily.
Atlantis and Pacificko - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
El Pilon comida panameña - This poolside restaurant specializes in local cuisine and serves dinner only. Reservations are required. Open daily.
Nearby Activities
An outdoor tennis court and a marina are featured at the property. 7 outdoor swimming pools are on site along with a children's pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Golfing on site
Boat tours nearby
Snorkeling nearby
Beach volleyball on site
Kayaking on site
Personal motorized watercraft on site
Motor boating on site
Windsurfing on site
Scuba diving nearby
Spa Services
Massages on beach
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathroom (in select rooms)
Roll-in shower (in select rooms)
In-room accessibility (in select rooms)
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! One child 2 years old or younger stays free when using existing bedding.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pet Policy
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings.
One child stays free
Car recommended
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation might be required for some facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Debit cards not accepted
Food service has been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Children stay free - maximum age 2
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
No elevators
Property confirms they are implementing enhanced cleaning measures
Children stay free
Individually-wrapped food options are not available
Gap period enforced between guest stays - 24 hours
Hotel Names
Royal Decameron Golf Beach Resort Villas All Inclusive Rio Hato
Royal Decameron Golf Beach Villas All Inclusive Rio Hato
Royal Decameron Panama All Inclusive Rio Hato
Royal Decameron Panama All Inclusive All-inclusive property
Royal Decameron Panama All Inclusive Rio Hato
Royal Decameron Panama All Inclusive
Royal Decameron Panama All Inclusive All-inclusive property
All-inclusive property Royal Decameron Panama All Inclusive
Royal Decameron Panama All Inclusive Rio Hato
Royal Decameron Golf Beach Resort Villas All Inclusive
Royal Decameron Golf Inclusive
You should know
One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions
Royal Decameron Panama All Inclusive is 86.5 mi (117-min drive) away from the Tocumen Intl. Airport (PTY) airport, the closest popular airport to the property.
Royal Decameron Panama All Inclusive offers an airport shuttle.
This property is on the beach. Don't forget your sunscreen!
Royal Decameron Panama All Inclusive does not offer free breakfast.
No, there is no casino at this property.
Check-in is from 3 PM - midnight.
This property offers free self parking.
Royal Decameron Panama All Inclusive features 7 outdoor pools and a children's pool.
There are 8 onsite restaurants, offering options like seafood and a beachfront location.
This property doesn't have a spa, but it does offer beach massages.
Royal Decameron Panama All Inclusive is 0.4 mi away from El Farallón del Chirú.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
