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Enjoy Santiago - Hotel del Valle

4.5 star property
4.5-star luxury hotel near Vina San Esteban

Choose dates to view prices

Photo gallery for Enjoy Santiago - Hotel del Valle

Loft | 1 bedroom, in-room safe, desk, free cribs/infant beds
Porch
Reception
Indoor pool, outdoor pool, sun loungers
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Pool
  • Gym
  • Bar
  • Spa
  • Room service

Explore the area

Map
Los Libertadores Km 53, Rinconada, Valparaiso, 2140000
  • Vina San Esteban
  • Santa Teresa Sanctuary
    ‪6 min drive‬
  • Santuario Teresa de Los Andes
    ‪9 min drive‬

Room options

View all photos for Standard Room, Non Smoking

1 bedroom, in-room safe, desk, free cribs/infant beds

Standard Room, Non Smoking

  • Mountain view
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, free cribs/infant beds

Superior Room, 1 King Bed, Non Smoking

  • Mountain view
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Rinconada

In Rinconada .You'll be within 3 miles (5 km) of Vina San Esteban and 6 miles (10 km) of Santuario Teresa de Los Andes with a stay here. Calle Larga Square is within 9 miles (15 km) and Museo Antiguo Monasterio del Espíritu Santo is within 12 miles (20 km).

What's nearby

  • Santa Teresa Sanctuary - 6 min drive - 3.5 miles
  • Santuario Teresa de Los Andes - 9 min drive - 5.1 miles
  • Calle Larga Square - 12 min drive - 7.9 miles
  • Termas El Corazón - 27 min drive - 15.1 miles
  • Vina Errazuriz - 50 min drive - 28.5 miles

Restaurants

  • ‪Enjoy Santiago - ‬12 min walk
  • ‪Restaurante Entre Parras - ‬7 min drive
  • ‪Restaurant Santerra - ‬20 min walk
  • ‪Restaurant Campanario de Auco - ‬6 min drive
  • ‪Jokers sport bar - ‬8 min walk

About this property

Enjoy Santiago - Hotel del Valle

4.5-star luxury hotel near Vina San Esteban
Enjoy Santiago - Hotel del Valle offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business center and meeting rooms are available. A casino, a health club, and a sauna are also featured at the luxury Enjoy Santiago - Hotel del Valle. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 4.5-star Rinconada hotel is smoke free.

  • 120 guestrooms or units
  • 12 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Casino
  • Poolside lounge chairs
  • Business facilities
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Enjoy Santiago - Hotel del Valle offers 120 accommodations with safes and complimentary bottled water. Rooms open to balconies. 24-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Natura Village. Services include body wraps and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Languages

English, Spanish

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  • Hot Tub
  • Breakfast included
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3.6 out of 5, Good, 9 reviews
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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:30 AM to noon
  • A bar/lounge
  • A restaurant

Things to do

  • 1,350 slot machines
  • 58 gaming tables
  • Casino
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 24-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Enjoy Santiago - Hotel del Valle

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 88 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Enjoy Santiago
Enjoy Santiago Hotel Rinconada
Enjoy Santiago Rinconada
Enjoy Santiago Hotel Valle Rinconada
Enjoy Santiago Hotel Valle
Enjoy Santiago Valle Rinconada
Enjoy Santiago Valle
Enjoy Santiago Valle Rinconada
Enjoy Santiago Hotel del Valle
Enjoy Santiago - Hotel del Valle Hotel
Enjoy Santiago - Hotel del Valle Rinconada
Enjoy Santiago - Hotel del Valle Hotel Rinconada

Frequently asked questions

Does Enjoy Santiago - Hotel del Valle have an airport shuttle?

Enjoy Santiago - Hotel del Valle offers an airport shuttle 24 hours a day, on request, for a charge of USD 88 per person, one-way.

How much does it cost to stay at Enjoy Santiago - Hotel del Valle?

As of Jun 11, 2025, prices found for a 1-night stay for 2 adults at Enjoy Santiago - Hotel del Valle on Jul 2, 2025 start from $149.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Enjoy Santiago - Hotel del Valle offer free breakfast?

Enjoy Santiago - Hotel del Valle offers free buffet breakfast every day from 8:30 AM to noon.

Is there a casino at Enjoy Santiago - Hotel del Valle?

During your stay you can enjoy the onsite casino, featuring 1350 slot machines and 58 gaming tables.

What time is check-in at Enjoy Santiago - Hotel del Valle?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. A fee applies for early check-in.

Is there free parking at Enjoy Santiago - Hotel del Valle?

This hotel offers free self parking and valet parking.

Does Enjoy Santiago - Hotel del Valle have a pool?

Enjoy Santiago - Hotel del Valle features an indoor pool and an outdoor pool.

Does Enjoy Santiago - Hotel del Valle have a restaurant?

Enjoy Santiago - Hotel del Valle is home to Blend, which features sushi.

Does Enjoy Santiago - Hotel del Valle have a spa?

Pamper yourself with a day at Natura Village, where you can enjoy body wraps, massages, and body treatments.

How close is Enjoy Santiago - Hotel del Valle to downtown Rinconada?

Enjoy Santiago - Hotel del Valle is 4.5 mi away from Rinconada.

Enjoy Santiago - Hotel del Valle Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 73 out of 155 reviews
Rating 8 - Good. 57 out of 155 reviews
Rating 6 - Okay. 15 out of 155 reviews
Rating 4 - Poor. 6 out of 155 reviews
Rating 2 - Terrible. 4 out of 155 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Laura

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Disappointed

Our initial greeting was nonexistent. We arrived late at night and the front desk lady was apparently doing something with the man at the desk. But there was no recognition of our presence. Neither one was talking and the man was looking at his phone. This went on for 5” when my husband said, “we are here to check in,” The lady told him she would get to us after she finished working with her colleague. Still, no greeting. Another 7” went by, and eventually she gave him some papers and he left. Only then did she say “good evening can I help you?” No apology nor thank you for waiting, and obviously no smile. We checked in finally, but we will not be coming back. Also, the valet man refused to park our van.
Stayed 1 night in Mar 2025

10/10 Excellent

Marcelo Federico

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jocelyn

Stayed 1 night in Sep 2024

6/10 Okay

Fernando

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

Alvaro, Plantation

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Stay away, they do not honor expedia bookings
Stayed 1 night in May 2024

4/10 Poor

Sebastian

Disliked: Cleanliness, staff & service, property conditions & facilities

Dirty place for a expensive hotel! Won't return

The place was dirty. Found rubbish inside and outside the pool. Dirty glasses everywhere. Some rude workers. Won't come back. It's not worth it
Stayed 2 nights in Feb 2024

6/10 Okay

Bennett

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The parking is limited at the hotel. The air conditioning did not cool the room to a comfortable temperature.
Stayed 1 night in Feb 2024

8/10 Good

Brittani

Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable for a fun night out, as the hotel is colocated with a casino
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad, clean, comfortable, good service

We based here to head snowboarding at Portillio for something different. Super quiet during the week, not many options for food and long way from anything but it was a nice hotel, clean, good services and casino something to do in evening.
Stayed 2 nights in Aug 2018

10/10 Excellent

Dave, Utah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Stayed 1 night in Jul 2018

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional experience

Wonderful experience,beautiful modern room with an exceptional view.Fun pool are(indoor outdoor communicating pool) and 2 hot tubs with views of the surrounding Andes.Very good restaurants.
Stayed 1 night in Jan 2018

2/10 Terrible

Dean

Liked: Cleanliness, room comfort

Unless you're a casino high roller steer clear

Possibly the worst hotel I've ever stayed in. The Bads- 45 minutes for check-in, only 1 person working. Want to use the pool, bring a swim cap or pay $4 USD to get one, can't swim without it! The dinner buffet, it was my wife's birthday and the only dinner restaurant open was the buffet, the hot food was only warm, and honestly not a big selection. The price includes 1 can of soda, want more? You can upgrade to unlimited drinks, if you can get your waiter to help you with it, Florencio couldn't be bothered. He wouldn't even come to our table to bring the check, we had to go up to pay, then he started to care. Free breakfast- raw runny eggs, the server asked if we wanted an omelette, sure, sounds good. After 10 minutes she brings 2 plates, with browned omelette in a pool of raw egg. I'm all for a"loose" scramble or soft omelette, these show a lack of culinary skill. She then tried to charge us, when we said no because we didn't eat it, she still demanded a tip. Rude staff- most staff couldn't be bothered, they actively ignored us when standing in front of them. Shower head- our shower was broken, the head gushed water like a garden hose, we asked for a new one but it never happened. Literally nothing around, closest town is about 30 minutes The good- The tall gentleman at the dinner buffet was great and helpful. There was a lady at the front desk that spoke English, she was nice as well. The bed was great with great sheets. Fast wifi when it stayed connected.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

almost perfect

Air conditioning was not working properly, and pool could be cleaner.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful hotel, but very noisy

We were 2 families staying for 1 night before returning to Canada from a 2 week ski and winery holiday in Chile and Argentina. This was the nicest and most modern accommodation we stayed at, but the design of the hotel is such that music from the disco or ball rooms (there was a wedding the night we stayed) echoes up through a central atrium. We lay awake until 3am waiting for the music/noise to subside and finally had to call to ask them to shut it down because the entire hotel was likely not sleeping. They complied, but we found it concerning that a guest would have to complain before the music was turned down. The staff were very friendly, but we had some confusion with additional beds in 2 of the rooms, which resulted in us having to sort it out at 11:30pm after dinner, when we discovered that the additional cots hadn't been delivered. The staff acted quickly at that point and resolved the situation by offering an extra room at no additional cost. While this hotel has a very nice pool/hotub/spa, decent restaurants and spacious comfortable rooms, the noise situation and our lack of sleep resulted in a poor experience.

8/10 Good

William, Halifax

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Shame on Hotels.com - False Advertising

I'm upset at Hotels.com for the false advertising. I booked online and received confirmation of a large suite with 2 King Size beds in it. When I got to the hotel they said they do not have any rooms with 2 King beds in it and charged me an Extra $48US for a rollaway bed to be put in the room. I showed them my confirmation with the 2 king beds and they told me it was Hotels.com fault not theirs. I booked this hotel because of what I believed to be true on the website otherwise I would have gone back to the Park Hyatt in Santiago where I stayed only a few days before. The hotel was less than 10% occupied, 5 of the 6 restaurants were closed because there was hardly anyone there and the Casino had more staff than customers. It's a beautiful hotel but no one is there. I could see if they were full that they couldn't offer another room to resolve the misunderstanding but the hotel was virtually empty so it would have been easy to resolve this issue without charging me for a mistake I did not make! What are you going to do about it Hotels.com?

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Tracy, Huntington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved this hotel

Location is remote and the first exit after tunnel and nothing else is in site. The security is impressive from the outer gate and throughout. The rooms are clean, spacious with a spectacular view of the valley. The spa, casino, the pool, and upstairs buffet were top notch and the food was exquisite. The music in the casino was current videos and we enjoyed the ambiance and wished they had a dance floor.

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10

Habitación amplia y cómoda, buen spa, atención cordial. Especial agradecimiento a Josué en recepción.
Stayed 1 night in Mar 2025

10/10 Excellent

Stevan Alex

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Very good!

Very good !
Stayed 2 nights in Nov 2024

6/10 Okay

Micheli

Liked: Room comfort
Stayed 1 night in Nov 2024

8/10 Good

sergio e r

Liked: Cleanliness, staff & service, room comfort

Boa pedida

Hotel muito bom, pena que a manutenção esta meio precária. mas o local eh muito lindo.
Stayed 1 night in Oct 2024

8/10 Good

Adria

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Lucas Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel. La única crítica es a el desayuno lo sirven después de las 8:30. Teníamos que irnos antes y nos armaron un box para llevar pero muy escaso. Tendrían que servir el desayuno antes como en la mayoría de los hoteles.
Stayed 1 night in Oct 2024

8/10 Good

Adria

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Gostei do hotel com ressalvas dos colaboradores

Comprei dois dias separados, fiquei duas horas esperando ! Só deixam entrar no apto às 16 horas certinho. Gostei achei tudo ok, mas me Senti constrangida na saída do café da manhã HOJE. Uma moça de azul estava na saída e eu estava com UM SUSPIRO NA MÃO ( pois meus filhos queriam sair do restaurante) e peguei um para provar enquanto saia ! Ela fez eu jogar no lixo! Isso na frente da minha família e de outros hóspedes! Bem desnecessário! Vou ver como resolver essa situação quando chegar no Brasil ! Em geral os colaboradores grosseiros
Stayed 1 night in Oct 2024