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4.3 out of 5

"The room was spacious and clean. The bathroom was large and had a heated floor. The rooms were quiet and the area around the hotel was quiet as well. ... " More

By a verified traveler on Tue 15 Oct 2019

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Hotel Description

4-star luxury hotel near Laugavegur

City center retreat

At this Downtown Reykjavik hotel, you'll be well placed to visit Laugavegur and Reykjavik City Hall, both within a 5-minute walk. Reykjavik Harbour and Harpa are also within half a mile (1 km).

Luxury amenities

A full-service spa, a spa tub, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. You'll appreciate the gym, bar/lounge, and snack bar/deli.

Free WiFi, Smart TVs

The 99 guestrooms feature free WiFi, Smart TVs with digital channels, and thoughtful touches like espresso makers and bathrobes. Other amenities include Netflix, minibars, and room service.

Standard Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
$238* Per night/room May 24 - May 25

Business Single Room

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Borg by Keahotels ratings based on 7 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Borg by Keahotels

Everyone (4) Couples (1)
2 out of 5
Room/201 was too small. No way to adjust room temperature. Breakfast was very good. Front desk personnel were untrained and slow. Location was good. Bottom line: I wouldn’t hurry back to this property.

Posted by on Sep 5, 2021

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Comment from Hotel Management

Sep 6, 2021 by Eva

Dear Robert J, Thank you for taking the time to write a review about our property and your recent stay. We apologies that the room and our service did not meet your expectations and our usual high standards. We thank you choosing to stay with us at Hotel Borg and hope to see you in the nearest future. Best regards, Eva Björg Assistant Hotel Manager

5 out of 5
The room was spacious and clean. The bathroom was large and had a heated floor. The rooms were quiet and the area around the hotel was quiet as well. Hotel was only a short walk from numerous places to eat and drink.

Posted by on Oct 15, 2019

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Comment from Hotel Management

Oct 16, 2019 by ArnarFr

Dear Anonymous, Thank you for taking the time to post a review of our hotel. We are delighted that you enjoyed your stay with us and we hope to have the opportunity in welcoming you again at Hotel Borg. Best regards, Arnar Freyr Óskarsson Assistant Hotel Manager

5 out of 5
great location. very friendly, helpful and knowledgeable staff. Very ckean and comfortable

Posted by on Jul 21, 2019

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Comment from Hotel Management

Jul 24, 2019 by ArnarFr

Dear Anonymous , We are glad we were able to impress you with our service and quality. We look forward to seeing you again in the nearest future! Best regards, Arnar Freyr Óskarsson Assistant Hotel Manager

5 out of 5

Fabulous Art Deco Hotel!

Pros: I love the atmosphere and the decor. It is beautiful and elegant and comfortable. The room was well appointed, clean and comfortable.
Cons: As some people have pointed out, it may not be as sound proofed as some contemporary hotels, but that is to be expected in these historic buildings.
Location: Great location! Two adjoining restaurants with good food and nice atmospheres. Close to everything, really!
I am completely in love with this hotel! It is, as everyone says, an Art Deco gem! Additionally, the beds are very comfortable, the location is amazing and the staff are great. I was traveling on my own as a tourist and my experience could not have been better! I would absolutely go back again given the chance!

Posted by on Feb 6, 2018

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Comment from Hotel Management

Mar 15, 2018 by Rakel Ármannsdóttir

Thank you for your wonderful and detailed review. We are glad that you loved your stay and your time in Reykjavik and that our staff were up to the high standards we set for ourselves. We look forward to seeing you again! Kindest regards,

3 out of 5

Luxury is not understood in Iceland.

Pros: Good for iceland
Cons: Service !
Location: Great location as near the Main Street but at night I heard partying outside until 2 am
Iceland has incredible natural beauty. The accommodations are usually clean but luxury is really not in existence. We arrived at the hotel and there really was no way to drive in front of the hotel as the street is shut down by 10 am. There is no bellboy or doorman as you would see in most 5 star hotels in other countries. No turn down service and concierge service is average to mediocre. No referrals for any restaurants. The room was comfortable but the only way to access them was via a service elevator.

Posted by on Sep 3, 2016

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5 out of 5

The best hotel in Reykjavik

Perfect location, super staff, super clean, impressive hotel. I go to Reykjavik often and will only stay here. Much better than the big chain hotels in Iceland. Highly recommend for single travelers or families.

Posted by , from Philadelphia, PA on Jan 14, 2016

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5 out of 5

Nothing but good things to say.

Pros: Everything
Cons: Nothing
Location: The Borg is fairly centrally located but away from the most congested areas. Since Reykjavik is such a small and walkable city, pretty much everythin
Our stay at the Hotel Borg was perfect from start to finish. The people who work there were helpful, knowledgeable and friendly. Our room was excellent...nice size and very neat. We were on the fourth floor and had a little balcony where we could sit and look out over a little park. I recommend it to everyone.

Posted by , from Greene, RI on Aug 21, 2015

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About the Hotel Borg by Keahotels

Location Posthusstraeti 11, Reykjavik, 101

Property Features

Hotel Borg by Keahotels offers its guests a full-service spa, a spa tub, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A fitness center, tour/ticket assistance, and gift shops/newsstands are also featured at the luxury Hotel Borg by Keahotels. This 4-star Reykjavik hotel is smoke free.

  • 1 building
  • 99 guestrooms or units
  • 5 levels
  • Built in 1930
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Hotel Borg by Keahotels offers 99 accommodations with minibars and espresso makers. 40-inch Smart televisions come with digital channels and Netflix. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Reykjavik hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • In-room dining
  • Smart television
  • Digital channels
  • Netflix
  • Espresso maker
  • Housekeeping (daily)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Hotel Borg by Keahotels has a restaurant on site.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a spa tub, a sauna, and a fitness center.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Borg Spa. Services include Swedish massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 70.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Hotel Borg by Keahotels

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, JCB International, Eurocard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast.

  • One child stays free
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 26 per person (approximately)
  • Nearby parking fee: EUR 25 per day (33 ft away)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 70.0 per night
  • Facilities fee: EUR 25 per person, per stay and includes use of: sauna; spa; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Borg Hotel
  • Borg Reykjavik
  • Hotel Borg Keahotels Reykjavik
  • Hotel Borg Reykjavik
  • Borg Hotel Reykjavík
  • Hotel Borg Keahotels
  • Borg Keahotels Reykjavik
  • Borg Keahotels
  • Hotel Borg by Keahotels Hotel
  • Hotel Borg by Keahotels Reykjavik
  • Hotel Borg by Keahotels Hotel Reykjavik

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.