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Familotel Kaiserhof

4.0 star property
4-star ski-in/ski-out hotel with 2 restaurants

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Photo gallery for Familotel Kaiserhof

Boating
A hotel with multiple floors, a ski slope, and a mountainous backdrop.
View from property
A couple relaxing on a sun lounger with a drink, surrounded by greenery and a red pillow with text.
Indoor pool, outdoor pool, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • All inclusive
  • Spa
  • Pet friendly
  • Restaurant
  • Gym

Explore the area

View in a map
Nr 78, Berwang, Tirol, 6622
  • Place, Sun-Jet
    ‪6 min walk‬
  • Place, Sonnalmlift
    ‪6 min walk‬
  • Place, Sonnalm Ski Lift
    ‪6 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪91 min drive‬

Room options

View all photos for Family Suite, 1 Bedroom, Balcony

A room with two wooden beds, a wooden door, and a small wall-mounted light fixture.

Family Suite, 1 Bedroom, Balcony

  • Mountain view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Luxury Suite, 1 Bedroom, Hot Tub, Mountain View

A person in a white robe holding a cup, overlooking a snow-covered mountain.

Luxury Suite, 1 Bedroom, Hot Tub, Mountain View

  • Mountain view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Berwang

Mountain retreat .Within a 10-minute walk of the hotel, you'll find Sonnalmlift and Sonnalm Ski Lift. Also within 9 miles (15 km) are Highline 179 and Ehrenberg Castle Ruins.

What's nearby

  • Sun-Jet - 6 min walk - 0.4 miles
  • Sonnalmlift - 6 min walk - 0.4 miles
  • Sonnalm Ski Lift - 6 min walk - 0.4 miles
  • Mooslift - 9 min walk - 0.5 miles
  • Tanellerkarlift - 14 min walk - 0.8 miles

Getting around

  • Berwang Bichlbach Station - 6 min drive
  • Kranebitten Airport (INN) - 91 min drive

Restaurants

  • ‪SonnAlpin - ‬4 min walk
  • Grubighütte 2050m
  • ‪H2sepp - ‬2 min walk
  • ‪Das View - ‬15 min walk
  • ‪Hotel & Gasthof Klause - ‬12 min drive

About this property

Familotel Kaiserhof

4-star ski-in/ski-out hotel with 2 restaurants
Familotel Kaiserhof is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

After a day on the slopes, enjoy treatments at the full-service spa and swims in the indoor and outdoor swimming pools. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Familotel Kaiserhof helps provide the perfect winter holiday with ski storage, ski equipment rentals, and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

There are 2 restaurants on site, along with a coffee shop/café. This all-inclusive hotel also offers a children's pool, a sauna, and a fitness center.

This 4-star Berwang hotel is smoke free.

  • 85 guestrooms or units
  • 4 levels
  • 2 buildings
  • 2 dining venues
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
Familotel Kaiserhof offers 85 accommodations, which are accessible via exterior corridors and feature safes and bathrobes. Rooms open to balconies. Accommodations are furnished with twin sofa beds. Cable television is provided. Rooms have detached private bathrooms. Bathrooms include bathtubs or showers, complimentary toiletries, hair dryers, and children's robes. Refrigerators, hypo-allergenic bedding, and change of towels can be requested. Rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.
Kaiseralm has 4 treatment rooms. Services include deep-tissue massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

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  • Breakfast included
  • Spa
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Total with taxes and fees
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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Free rollaway/extra bed
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Refrigerator on request
  • Waterslide

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free ski shuttle

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Horseback riding/rentals
  • Ice skating
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Twin sofa bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's robes
  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator on request

More

  • Access via exterior corridors
  • Connecting rooms available
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 18 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • The seasonal pool will open in January and close in December.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Familotel Kaiserhof Hotel Berwang
Familien Kinderhotel Kaiserhof Berwang
Familien Kinderhotel Kaiserhof Hotel
Familien Kinderhotel Kaiserhof Hotel Berwang
Familotel Kaiserhof Hotel
Familotel Kaiserhof Berwang
Familotel Kaiserhof Hotel
Familotel Kaiserhof Berwang
Familotel Kaiserhof Hotel Berwang

Frequently asked questions

How close is Familotel Kaiserhof to the airport?

Familotel Kaiserhof is 52.6 mi (91-min drive) away from the Kranebitten Airport (INN) airport, the closest popular airport to the property.

Does Familotel Kaiserhof have an airport shuttle?

Familotel Kaiserhof offers an airport shuttle.

Does Familotel Kaiserhof offer free breakfast?

Familotel Kaiserhof does not offer free breakfast.

Is there a casino at Familotel Kaiserhof?

No, there is no casino at this hotel.

What time is check-in at Familotel Kaiserhof?

Check-in start time: 3 PM; Check-in end time: 10 PM.

Is there free parking at Familotel Kaiserhof?

Free parking is not available at this hotel.

Does Familotel Kaiserhof have a pool?

Familotel Kaiserhof features an indoor pool, an outdoor pool, and a children's pool.

Does Familotel Kaiserhof have a restaurant?

Yes, there are 2 restaurants on site.

Does Familotel Kaiserhof have a spa?

Pamper yourself with a day at Kaiseralm, where you can enjoy aromatherapy, body wraps, and massages.

How close is Familotel Kaiserhof to downtown Berwang?

Familotel Kaiserhof is 0.1 mi away from Berwang.

Familotel Kaiserhof Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 5 out of 9 reviews
Rating 8 - Good. 3 out of 9 reviews
Rating 6 - Okay. 1 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveler

Beautiful stay

Great location, wonderful staff, amazing rooms and views. The staff was welcoming and had great recommendations for biking and hiking. The views were gorgeous. They had a lot of activities for children and families. I would stay here again.
Stayed 1 night in Jul 2018
Verified

8/10 Good

Ernst

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kurzurlaub mit Enkel

Hotel wo der Gast König ist und dies auch spürt. Es werden einem alle Wünsche erfüllt, wenn man mit dem Personal spricht. Mich hat errstauntr, dass ich einfach so ein Upgrade Zimmer bekommen habe.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hotel En mooi centraal gelegen

Kind vriendelijk maar voor ouderen niet storend Goede wellnes voorzieningen
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hub nach Neuschwanstein

Die Hotelwahl entstand eigentlich aus einer Notlage. Wir hatten uns kurzfristig für die Besichtigung der nahegelegenen (ca. 30km) Schlösser Neuschwanstein und Neuschwangau entschieden, und dieses Hotel bot beim Buchen das beste Verhältnis in Sachen Nähe, Ambiente, Ansprüchen und Preis. Der langen Rede kurzer Sinn: Das Hotel als solches ist Spitze. Wir wurden sehr freundlich empfangen. Der anschliessende Service war sehr gut und zuvorkommend. Ebenfalls gefallen hat uns das Hotelzimmer (für zwei Erwachsene mit Kind) - also eine Art Doppelzimmer mit Etagenbett für zwei Kinder. Zimmer hell, geräumig und mit traumhafter Aussicht auf die Berge. Hotel-Pool und Wellness-Angebote konnten wir infolge Zeitmangel leider nicht nutzen. Zur Lage des Hotels: Dieses befindet sich im Wintersportort Berwang im Tirol Mitten im Hochsommer ist da natürlich nicht viel los. Dies störte uns aber nicht, da wir das Hotel sowieso nur als Hub für die erwähnte Schloss-Exkursion über die Grenze genutzt hatten. Aber wenn man nach dem Aufwachen oder beim Chillen am Abend einen Ausblick auf die Berge hat, und man mal die Ruhe geniessen will, ist das trotzdem ein Aufsteller. Nun, wir können das Hotel jedem empfehlen.
Verified

8/10 Good

Marco

Liked: Cleanliness, staff & service, room comfort

prima hotel voor gezinnen met jonge kinderen

Het hotel is volledig ingesteld op gezinnen met jonge kinderen. Onze al wat oudere kinderen hebben zich echter prima vermaakt in het zwembad, maar het is echt een kinderhotel. Het hotel bood half-pension. Het ontbijt was uitstekend, maar het diner konden we niet waarderen. Het buffet voor de kinderen was zeer beperkt en vonden onze kinderen niet lekker (veel aanbod van groenten). De omgeving is schitterend. Het personeel is zeer vriendelijk.
Verified

10/10 Excellent

Pietro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

familienfreundliches Hotel mit Niveau

Sehr gut geführtes 4*-Hotel, das den Spagat zwischen Kinderhotel und Wellness-Hotel meistert.
Verified

6/10 Okay

Silvia

Disliked: Cleanliness, property conditions & facilities, room comfort

In die Jahre gekommenes 4 Sterne Hotel.

Frühstück und Abendessen waren sehr ansprechend.Das Hotelpersonal war auch sehr nett. Doch für ein 4 Sterne Haus fehlte was. Die Sauerkeit lies sehr zu Wünschen übrig. 1 Tag gar kein Zimmerservice. Ein benutzes Glas stand den ganzen Aufenthalt im Zimmer. Der Clou war :" nicht 1 Blatt Toilettenpapier war im Bad." So was darf in einem 4 Sterne Hotel nicht passieren.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort