See all properties

Rixos Al Mairid Ras Al Khaimah

5.0 star property
Upscale beachfront hotel with 6 outdoor pools

Choose dates to view prices

Photo gallery for Rixos Al Mairid Ras Al Khaimah

Exterior
Creator video - submitted by lana__creator
Premium Room, 1 King Bed, Sea View | Living area | 42-inch TV with satellite channels
6 outdoor pools, open 7:00 AM to 6:00 PM, free cabanas, pool umbrellas
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Al Maareedh Street, PO Box 12298, Ras Al Khaimah, 11133
  • Place, RAK Expo Center
    ‪3 min drive‬
  • Place, Al Manar Mall
    ‪5 min drive‬
  • Place, Al Hamra Mall
    ‪26 min drive‬
  • Airport, Ras al Khaimah (RKT-Ras al Khaimah Intl.)
    ‪27 min drive‬

Room options

View all photos for Family Room, 2 Queen Beds

Family Room, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Family Room, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Premium Suite, 1 Bedroom

  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed, Sea View

Premium Room, 1 King Bed, Sea View | Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Sea View

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 2 Bedrooms

Premium Suite, 2 Bedrooms | Premium bedding, in-room safe, desk, laptop workspace

Premium Suite, 2 Bedrooms

  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Villa, 2 Bedrooms, Private Pool (Beach Access)

Premium Villa, 2 Bedrooms, Private Pool (Beach Access) | Premium bedding, in-room safe, desk, laptop workspace

Premium Villa, 2 Bedrooms, Private Pool (Beach Access)

  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Queen Beds (Beach Access)

Family Room, 2 Queen Beds (Beach Access) | Premium bedding, in-room safe, desk, laptop workspace

Family Room, 2 Queen Beds (Beach Access)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, 2 Queen Beds (Beach Front)

Family Room, 2 Queen Beds (Beach Front) | Premium bedding, in-room safe, desk, laptop workspace

Family Room, 2 Queen Beds (Beach Front)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, 2 Queen Beds, Pool View

Premium bedding, in-room safe, desk, laptop workspace

Family Room, 2 Queen Beds, Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, 2 Queen Beds, Sea View

Family Room, 2 Queen Beds, Sea View | Bathroom | Separate tub and shower, designer toiletries, hair dryer, bathrobes

Family Room, 2 Queen Beds, Sea View

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 1 Bedroom

  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Suite, 1 Bedroom (Beach Access)

Premium Suite, 1 Bedroom (Beach Access) | Premium bedding, in-room safe, desk, laptop workspace

Premium Suite, 1 Bedroom (Beach Access)

  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Suite, 2 Bedrooms

Deluxe Suite, 2 Bedrooms | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 2 Bedrooms

  • Sleeps 6
  • 2 Double Beds

View all photos for Royal Suite (Royal)

Royal Suite (Royal) | Premium bedding, in-room safe, desk, laptop workspace

Royal Suite (Royal)

  • Sleeps 5
  • 1 King Bed

About the neighborhood

Ras Al Khaimah

Beachfront retreat .Your stay at this Al Mairid hotel places you within 3 miles (5 km) of RAK Expo Center and Tridom. Fun City and Al Manar Mall are also within 3 miles (5 km).

What's nearby

  • RAK Expo Center - 3 min drive - 1.3 miles
  • Al Manar Mall - 5 min drive - 2.6 miles
  • Al Qawasim Corniche - 7 min drive - 3.4 miles
  • National Museum of Ras al Khaimah - 7 min drive - 3.9 miles
  • Al Hamra Mall - 26 min drive - 19.0 miles

Getting around

  • Ras al Khaimah (RKT-Ras al Khaimah Intl.) - 29 min drive

Restaurants

  • ‪استكانة شاي على الفحم - ‬9 min drive
  • ‪Ashuk Ice Cream - ‬8 min drive
  • ‪Al Qubtan Al Bahri Restaurant - ‬9 min drive
  • ‪Trois - ‬19 min walk
  • ‪Mint Tea - ‬9 min drive

About this property

Rixos Al Mairid Ras Al Khaimah

Upscale beachfront hotel with 6 outdoor pools
Some rates at Rixos Al Mairid Ras Al Khaimah are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Rixos Al Mairid Ras Al Khaimah you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 3 beach bars and 3 bars/lounges. WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool, and a 24-hour fitness center. You'll have access to the outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Ras Al Khaimah hotel.

  • 471 guestrooms or units
  • 6 levels
  • 3 dining venues
  • 3 bars on the beach
  • 3 bars or lounges
  • 2592 sq ft of conference space
  • 241 sq m of conference space
  • Built in 2009
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
Rixos Al Mairid Ras Al Khaimah offers 471 air-conditioned accommodations with laptop-compatible safes and safes. Beds feature premium bedding. Satellite television is provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The onsite spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

4 restaurants, breakfast served
Mövenpick Resort Al Marjan Island
Al Marjan Island
  • On private beach
  • Pool
  • Spa
  • All inclusive plans available
4.4 out of 5, Excellent, 175 reviews
$76 nightly
The price is $90
Jun 1 - Jun 2
Total with taxes and fees
Mövenpick Resort Al Marjan Island

Property amenities

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AED 110 to 130 for adults and AED 55 to 65 for children
  • 3 bars/lounges
  • 3 beach bars
  • 3 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Things to do

  • 24-hour gym
  • 6 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Kayaking
  • Motor boating
  • Outdoor pool (guest access)
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Surfing/bodyboarding
  • Water skiing
  • Waterslide
  • Windsurfing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 42-inch TV with satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Wet bar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The half board and full board rate plans do not include beverages. Guests booked in these rate plans receive meals at The Kitchen restaurant.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Rixos Al Mairid Ras Al Khaimah

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 110 to 130 for adults, and AED 55 to 65 for children
  • Airport shuttle fee: AED 420 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 7:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hilton Ras Al Khaimah
Hilton Ras Al Khaimah Resort
Hilton Resort Ras Al Khaimah
Ras Al Khaimah Hilton
Ras Al Khaimah Hilton Resort
Ras Al Khaimah Resort
Ras Al Khaimah Resort Hilton
Resort Ras Al Khaimah
Hilton Ras Al Khaimah Hotel Ras Al Khaimah
Hilton Ras Al Khaimah Resort And Spa
Ras Al Khaimah Hilton
Hilton Ras Al Khaimah Hotel Ras Al Khaimah
Hilton Ras Al Khaimah Resort Spa
Hilton Ras Al Khaimah Resort Spa
Hilton Ras Al Khaimah Beach Resort
Rixos Al Mairid Ras Al Khaimah Hotel
Rixos Al Mairid Ras Al Khaimah Ras Al Khaimah
Rixos Al Mairid Ras Al Khaimah Hotel Ras Al Khaimah

Frequently asked questions

How close is Rixos Al Mairid Ras Al Khaimah to the airport?

Rixos Al Mairid Ras Al Khaimah is 16.2 mi (29-min drive) away from the Ras al Khaimah (RKT-Ras al Khaimah Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Rixos Al Mairid Ras Al Khaimah?

As of May 3, 2026, prices found for a 1-night stay for 2 adults at Rixos Al Mairid Ras Al Khaimah on May 4, 2026 start from $231, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Rixos Al Mairid Ras Al Khaimah have an airport shuttle?

Rixos Al Mairid Ras Al Khaimah offers an airport shuttle 24 hours a day, on request, for a charge of AED 420 per vehicle, one-way.

How close is Rixos Al Mairid Ras Al Khaimah to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does Rixos Al Mairid Ras Al Khaimah offer free breakfast?

Free breakfast isn’t offered at Rixos Al Mairid Ras Al Khaimah, but buffet breakfast is offered for a fee of between AED 110 and 130 for adults, AED 55 and 65 for children. It's available every day from 7 AM to 11:00 AM.

Is there a casino at Rixos Al Mairid Ras Al Khaimah?

No, there is no casino at this hotel.

What time is check-in at Rixos Al Mairid Ras Al Khaimah?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Rixos Al Mairid Ras Al Khaimah?

This hotel offers free self parking.

Does Rixos Al Mairid Ras Al Khaimah have a pool?

Rixos Al Mairid Ras Al Khaimah features 6 outdoor pools and a children's pool. Guests can enjoy pool access from 7:00 AM to 6:00 PM.

Does Rixos Al Mairid Ras Al Khaimah have a restaurant?

There are 3 onsite restaurants, offering options like Mediterranean cuisine, a beachfront location, and ocean views.

Does Rixos Al Mairid Ras Al Khaimah have a spa?

This hotel has a spa, which features massages, aromatherapy, and body treatments.

How close is Rixos Al Mairid Ras Al Khaimah to downtown Ras Al Khaimah?

Rixos Al Mairid Ras Al Khaimah is 1.6 mi away from Ras Al Khaimah.

Rixos Al Mairid Ras Al Khaimah Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 50 out of 77 reviews
Rating 8 - Good. 16 out of 77 reviews
Rating 6 - Okay. 4 out of 77 reviews
Rating 4 - Poor. 2 out of 77 reviews
Rating 2 - Terrible. 5 out of 77 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Walter

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Das Rixos Al Mairid überzeugt durch einen sehr aufmerksamen und zuvorkommenden Service, eine hochwertige Auswahl an Spirituosen sowie eine große Vielfalt an Speisen bei durchgehend guter Qualität. Die Anlage ist weitläufig gestaltet, wirkt zu keiner Zeit überfüllt und bietet dadurch ein dauerhaft entspanntes Urlaubsgefühl. Besonders hervorzuheben sind die schönen, gepflegten Strände und die angenehme Lounge-Atmosphäre in den Strandbars, die zum Verweilen einlädt.
Stayed 7 nights in Jan 2026

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel with very good food and service. Brilliant for a family trip. The evening entertainment at this hotel is the best I’ve ever seen, it’s like a full west end show every night. Staff are great. Restaurants also very good. The condition of the hotel is good, the rooms are good (not the best Ive been to at a Rixos but still good). The hotel is very Russian heavy and as a result some stuff is aimed to that culture, but not a major issue.
Stayed 7 nights in Jan 2026

10/10 Excellent

Sundeep Singh

Stayed 7 nights in Dec 2025

10/10 Excellent

Vladimir

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, staff, amenities and trip overall
Stayed 7 nights in Dec 2025

10/10 Excellent

Katie

Traveled with group
Liked: Cleanliness, staff & service, amenities
Very friendly staff
Stayed 3 nights in Jan 2026

6/10 Okay

Bansi

Traveled with family and small children
Liked: Cleanliness, amenities
Hotel was not ready for our large group of 40 people. Most of us got our room away after the 3pm check-in time and then there were various problems within the rooms mainly that of lack of hot water! Eventually all sorted and we enjoyed the rest of our time. The buffet is vast but it would be nice to have a bit more variety of vegetarian options other than salad and an Indian corner.
Stayed 7 nights in Dec 2025

10/10 Excellent

Jaimini

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2025

10/10 Excellent

Aziz

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great.
Stayed 4 nights in Dec 2025

10/10 Excellent

Elvan

Stayed 2 nights in Dec 2025

6/10 Okay

Dhaval, Suwannee

Stayed 1 night in Dec 2025

8/10 Good

Dineka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Rixos Ras Al Khaimah. The staff were all very friendly and helpful, especially the reception team and the bar staff who were quick and efficient even when it was busy. There are lots of pools to choose from, which was fantastic, and the buffet had a really good variety of food. The only downsides were that the rooms in the main hotel felt a bit dated, and there was no food or drinks service on the beach despite being told at reception that there would be. It was quite inconvenient having to walk about 6/7 minutes each way to get water or drinks, especially with little kids. Otherwise, it’s a lovely hotel overall — great service, good facilities, and a relaxing stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Subhash

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very excellent experience
Stayed 7 nights in Oct 2025

10/10 Excellent

Kareem

Stayed 1 night in Aug 2025

10/10 Excellent

Kareem

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

eoin

Stayed 3 nights in Sep 2025

6/10 Okay

mansoor

Liked: Room comfort

Other Rixos are better then this branch

Old building, carpet smell , needs lots of modifications. It’s like 3-4 star Other Rixos i have stayed are much better quality and cleaner.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark, Dubai

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with a large resort. Great amenities. The staff are so warm, welcoming and hospitable and certainly made the visit memorable. Can’t wait to come back again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Anum

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A big thank you for the excellent customer service. Staff members were really cheerful and helpful some of the names are Dally (receptionist) Jerry and Mokat ( buggy drivers). We will definitely come back next year
Stayed 3 nights in Aug 2025

2/10 Terrible

Craig

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Do not go to this hotel. We arrived on Friday 11th July and have left on Wednesday 16th July to stay at a different hotel due to how awful this Rixos is. I am unsure how the hotel can class themselves as a 5 star and all inclusive. I have been to Dubai many times and this hotel lacks everything Dubai offers. The restaurant rush you from the moment you sit down for dinner and don’t leave you to enjoy your food. The rooms are VERY dated and tight for space. The booking system to book restaurants is a complete faff and does not work. By the time you manage to get on they are fully booked. The buffet restaurant has no dress code and people are strolling in for dinner in swim wear. You cannot get snacks anywhere in the hotel, no snack bar, no ice cream nothing. You can only eat from 12-3. After this you cannot get anything until dinner. This isn’t great when you are traveling with kids. Very disappointed with the lack of staff, no real effort to help you or make you feel welcome. Will never stay here again!
Stayed 9 nights in Jul 2025

10/10 Excellent

Brian

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We went with 2 other families for our 3rd time and it is a great destination for short breaks. Lots for the kids to do and plenty of space. Buffet could be better is the only lower mark I would give.
Stayed 3 nights in Jun 2025

10/10 Excellent

Stela

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What an amazing hotel, we had a great stay. The hotel is lovely although we thought the rooms need refreshing they are kept nice and clean. The hotel grounds are absolutely stunning. The gardens are gorgeous and very well maintained. A few swimming pools all nice and clean. We had a small issue with the room and Prakash from reception, in a great professional manner, did everything he can and more to ensure resolving that issue for us. Thank you Prakash 🙏 His colleague Dally was also very nice and helpful. Thank you Dally 🙏 In general, all the staff were so friendly and helpful, which really made this hotel stand out compared to many other 5 star hotels around the world we have stayed at. Mohamed Ali by the pool was giving all guest including us a true 5 star service every single day! Very professional, extremely attentive and helpful! Thank you Mohamed Ali🙏 Another great member of the staff was Basil at the buffet restaurant. He was there as soon as we sat down making sure we have everything we need. All the waiters there were really nice and good but Basil stood out with going an extra mile to provide excellent service. Thank you Basil 🙏 I am not one to write reviews, in fact I never do, but this time I feel that the staff and especially the above mentioned members of the staff really contributed to our fantastic experience at this fabulous hotel that I could just not go without sharing this and recognise the amazing service we received from the staff.
Stayed 9 nights in May 2025

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. The staff were amazing. Nothing was too much trouble. The booking system for the restaurants was awful. Trying to get booked was impossible unless you asked the concierge for help.
Stayed 8 nights in May 2025

10/10 Excellent

Raffi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Charlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service wonderful stay

From the moment of arrival we had fabulous service - we felt very welcomed and looked after! Especially at dinner we had an amazing experience with Murat at Orient restaurant - amazing mixologist!
Stayed 1 night in May 2025

2/10 Terrible

Prajesh

Stayed 8 nights in Apr 2025