Oct 2, 2023 by GM
Dear Guest,Our staff works 24/7 of the day to provide our guests a clean and comfortable stay. Smoking is prohibited from our property and is monitored by our front desk staff. We provide excellent rates with great customer service which is unbeatable in the Racine,WI area. Our efforts made every day are for every guest that visits our property. We apologize if we fell short of your expectations.Thank you
Sep 26, 2023 by GM
Thank you for your feedback!
Aug 22, 2023 by GM
Dear Guest,Our staff would love to hear more about your experience. Please contact us directly to discuss further.Thank you
Sep 14, 2022 by GM
Dear Guest,After sharing your review with our staff, they feel more encouraged to make guests like you happy after every stay. We hope to see you again in the future!
Jul 17, 2022 by GM
Dear Guest, Our staff is delighted to know your experience with us met your standards. Come visit us again next time you are in town. Thank you
Sep 28, 2021 by GM
Dear Guest, Please contact the hotel directly for us to address any concerns you might have had during your stay with us. Cleanliness is our top priority and our staff works very hard to achieve this. Thank you
Sep 10, 2021 by GM
Dear Guest, Free breakfast is provided for guests from 6-9 AM. Breakfast is a continental breakfast which is common at many places to have cold items such as bagels, bread, muffins, donuts, oatmeal packets, milk, and cereal. We are saddened the hear you were not pleased by the FREE breakfast our hotel provides. Wish we could have offered more FREE items. Thank you
Jun 23, 2021 by Guest Relations
It was a pleasure to welcome you during your recent stay, and we appreciate you taking the time to leave your constructive comments. We apologize for any odor you experienced and can assure you that zero illicit activities are acceptable in or around our property. We're also sorry if you did not receive the room amenities you were expected. We will address these as well as your other concerns mention with our team to ensure these missteps do not reoccur. All feedback enables us to see where we could be doing even better. Thanks again, and we hope you'll come back and see us the next time you're in the area.