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Americas Best Value Inn & Suites Racine

2-star property
5419 Durand Ave, Racine, WI 1-855-201-7819
3.2 out of 5
See all 45 travelocity Reviews

"Friendly clean quite " More

By a verified traveler on Wed 31 Aug 2022

Points Of Interest

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Hotel Description

Racine hotel in Mount Pleasant area

Mount Pleasant stay

Within a 15-minute walk of this Mount Pleasant hotel, you'll find Regency Mall and Stewart-McBride Park. Also, Sanders Park is within 3 miles (5 km) and DeKoven Center is within 6 miles (10 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free continental breakfast and free WiFi. Traveling on business? Take advantage of the 24-hour business center and free Internet in public areas. Enjoy the gym and conveniences like a 24-hour front desk and wedding services.

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$60* Per night/room Dec 4 - Dec 5

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Americas Best Value Inn & Suites Racine ratings based on 45 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Americas Best Value Inn & Suites Racine

Everyone (21) Couples (3) Family (11)
5 out of 5
Friendly clean quite

Posted by on Aug 31, 2022

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Comment from Hotel Management

Sep 14, 2022 by GM

Dear Guest,After sharing your review with our staff, they feel more encouraged to make guests like you happy after every stay. We hope to see you again in the future!

5 out of 5
The room was just what we needed since we were not going to be staying long. While a breakfast was included, it lacked fruit, eggs or meat. Very minimal.

Posted by on Jul 14, 2022

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Comment from Hotel Management

Jul 17, 2022 by GM

Dear Guest, Our staff is delighted to know your experience with us met your standards. Come visit us again next time you are in town. Thank you

1 out of 5
My room wasn't ready for check in and when it was ready my room wasn't cleaned and smelled of urine this was a terrible experience I'm very disappointed

Posted by on Sep 26, 2021

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Comment from Hotel Management

Sep 28, 2021 by GM

Dear Guest, Please contact the hotel directly for us to address any concerns you might have had during your stay with us. Cleanliness is our top priority and our staff works very hard to achieve this. Thank you

3 out of 5
We were charged $20 extra for checking in 1.5 hours earlier. I've never had that happen before. The FREE BREAKFAST was packets of oatmeal and mini muffins from nearby convenience store. The room we stayed in was 'smoke free' and reeked of smoke. The bathroom floor was so disgusting that I had to put a towel down. There were: tiny flies, strong cleaner odor, crabby front desk personnel, pot stench, 2" thick pillows and a rock hard bed. This is the worst hotel I've stayed at in my 57 years of life. Just disgusting!!!

Posted by on Sep 5, 2021

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Comment from Hotel Management

Sep 10, 2021 by GM

Dear Guest, Free breakfast is provided for guests from 6-9 AM. Breakfast is a continental breakfast which is common at many places to have cold items such as bagels, bread, muffins, donuts, oatmeal packets, milk, and cereal. We are saddened the hear you were not pleased by the FREE breakfast our hotel provides. Wish we could have offered more FREE items. Thank you

4 out of 5

Posted by on Jul 30, 2021

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2 out of 5
The hotel had huge shipping containers in front. The hotel lobby smelled like pot smoke. The hotel room was small and lacked basic amenities like cups and enough towels and soap. The cable tv had no guide and initially had to be repaired to enable it to work. The breakfast service included barely enough coffee and a cup of sugar/gallon of milk for “creamer.” Breakfast itself had a few cereal choices, small bagels and donuts. It definitely would’ve been worth it to pay a few more dollars to stay in a better hotel.

Posted by on Jun 19, 2021

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Comment from Hotel Management

Jun 23, 2021 by Guest Relations

It was a pleasure to welcome you during your recent stay, and we appreciate you taking the time to leave your constructive comments. We apologize for any odor you experienced and can assure you that zero illicit activities are acceptable in or around our property. We're also sorry if you did not receive the room amenities you were expected. We will address these as well as your other concerns mention with our team to ensure these missteps do not reoccur. All feedback enables us to see where we could be doing even better. Thanks again, and we hope you'll come back and see us the next time you're in the area.

2 out of 5
This was the worst one night stay in my life, because: - I made a reservation with a breakfast, but it turned out the hotel does not offer breakfast. - The parking was full, so the front desk made me park on accessible stall. - The main street is under construction. - The lobby looked missy or under construction - Some guests were drunk "holding bottles of alcohols on the corridors, in front of the main entrance, at the parking. - When myself, my wife and kids took the keys to get to the room, I could smell weeds everywhere, at elevator, elevator lobby and guest room hallways. - The corridors were crowded with intoxicated people chatting at mid night. I had to go to the reception to complain about it. -The room was not clean. - I tried to call Travelocity to complain about this but customer service number kept me in the waiting line for half an hour then it was automatically disconnected.

Posted by on May 18, 2021

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Comment from Hotel Management

May 19, 2021 by GM

Dear Guest, This past weekend was very difficult to control the noise because of prom. Our staff did their very best to control the situation on hand. If you choose us in the future, your stay will be much more comfortable. Thank you

2 out of 5

Posted by on Jul 16, 2020

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Comment from Hotel Management

Aug 4, 2020 by GM

Thank you for your feedback!

2 out of 5
Liked that property was walking distance of the mall. Did not like the fact that the room smelled strongly of urine upon waking into the room. Also did not like how tiny the room compared to the HUGE bathroom.

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 26, 2019 by Guest Relations

Thank you for finding the time to voice your concerns. While we are happy that our convenient location added to your stay, it's saddening to hear that you had a few issues with your room. Please accept our apologies for the inconvenience this caused. Had we known about these matters, our team would have been more than happy to find a satisfying solution for you. Nonetheless, we will coordinate with housekeeping to address the issue with the unwanted smell and keep your other feedback in mind moving forward. We know we can do better and would appreciate the chance to demonstrate it.

3 out of 5
Price and location were good. But you get a lesser room also.

Posted by on Oct 17, 2019

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Comment from Hotel Management

Oct 17, 2019 by GM

We appreciate your feedback. Thank you!

About the Americas Best Value Inn & Suites Racine

Location 5419 Durand Ave, Racine, WI 53406

Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. The business-friendly Americas Best Value Inn & Suites Racine also features a fitness center, coffee/tea in a common area, and a television in a common area. This Racine hotel is smoke free.

  • 1 building
  • 79 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Wedding services available
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Train station: Sturtevant Station (9.6 km / 6 mi)

Room Amenities

Americas Best Value Inn & Suites Racine offers 79 accommodations, which are accessible via exterior corridors and feature complimentary toiletries. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. This Racine hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Exterior corridor access
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6 AM to 9 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 4 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20.00 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 8
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night
  • Early check-in fee: USD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Up to 2 children 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.