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Casa Dona Mercedes

2.5 star property
Guest house near Quetzaltenango Central Park in Quetzaltenango

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Photo gallery for Casa Dona Mercedes

Relax in a serene patio area with a glass ceiling, comfortable seating, and lush green surroundings.
Traditional bedroom with two single beds, bedside lamps, and a small seating area.
Staircase leads to an upper level, surrounded by lush greenery and a neutral-toned space.
Stroll through the charming corridor, featuring a rustic ceiling and stone accents, leading to a cozy room with a tiled floor and a comfortable seating area.
Bathroom features a shower, toilet, and sink with a mirror.

Popular amenities

  • Laundry
  • Kitchen
  • Housekeeping
  • Free WiFi

Explore the area

Map
6a Calle y 14 Avenida 13-42, Zona 1, Quetzaltenango, Quetzaltenango
  • Quetzaltenango Central Park
    ‪2 min walk‬
  • Quetzaltenango Cathedral
    ‪3 min walk‬
  • La Democracia Market
    ‪11 min walk‬
  • Quetzaltenango (AAZ-Los Altos)
    ‪4 min drive‬

Room options

Quadruple Room, Shared Bathroom

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Quadruple Room, Private Bathroom

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Double Room, Shared Bathroom

  • Sleeps 2
  • 1 Double Bed

Double Room, Private Bathroom

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

Twin Room, 2 Twin Beds, Shared Bathroom

  • Sleeps 2
  • 2 Twin Beds

Single Room, 1 Twin Bed, Shared Bathroom

  • Sleeps 1
  • 1 Twin Bed

Triple Room, Shared Bathroom

  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

Triple Room, 3 Twin Beds, Private Bathroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 3 Twin Beds

Single Room, 1 Double Bed, Private Bathroom

  • Sleeps 1
  • 1 Double Bed

About the neighborhood

Quetzaltenango

In Quetzaltenango .At this guesthouse, you'll be steps from Quetzaltenango Central Park and Museum of Natural History. Quetzaltenango Cathedral and Edificio Rivera are also within half a mile (1 km).
View more Guest Houses in QuetzaltenangoOpens in a new window

What's nearby

  • Quetzaltenango Central Park - 2 min walk - 0.1 miles
  • Quetzaltenango Cathedral - 3 min walk - 0.2 miles
  • Municipal Theater - 5 min walk - 0.3 miles
  • La Democracia Market - 11 min walk - 0.6 miles
  • Monumento a la Marimba - 19 min walk - 1.0 mile

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 17 min drive

Restaurants

  • ‪Salón Tecun - ‬3 min walk
  • ‪Habitual Barra De Café - ‬3 min walk
  • ‪&Cafe - ‬4 min walk
  • ‪Brule Gourmet - ‬3 min walk
  • ‪King and Queen - ‬1 min walk

About this property

Casa Dona Mercedes

Guest house near Quetzaltenango Central Park in Quetzaltenango
As a guest of Casa Dona Mercedes, you'll find a library, a terrace, and tour/ticket assistance. Public spaces have free WiFi and wired Internet. Casa Dona Mercedes also features a garden, concierge services, and laundry facilities.

This Quetzaltenango guesthouse is smoke free.

  • 9 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • No smoking on site
Casa Dona Mercedes offers 9 accommodations with safes and shared/communal kitchens. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

Languages

English, Spanish

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  • Pet friendly
  • Parking included
  • Free WiFi
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4.0 out of 5, Very Good, 39 reviews
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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (USD 3 per night); reservations required
  • Roundtrip airport shuttle (surcharge)

Things to do

  • Library

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Shared kitchen access

More

  • Iron/ironing board
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

The property charges 5 percent for credit card payments
The front desk is open daily from 7:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 3 per night (33 ft away)
  • Credit card charges are subject to a surcharge of 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher and a security system in each accommodation.

Property is also known as

CASA DONA MERCEDES Hotel Quetzaltenango
CASA DONA MERCEDES Hotel
CASA DONA MERCEDES Quetzaltenango
Hotel CASA DONA MERCEDES Quetzaltenango
Quetzaltenango CASA DONA MERCEDES Hotel
Casa Dona Mercedes Guesthouse
Casa Dona Mercedes Quetzaltenango
Casa Dona Mercedes Guesthouse Quetzaltenango
Casa Dona Mercedes Guesthouse Quetzaltenango
Casa Dona Mercedes Guesthouse
Casa Dona Mercedes Quetzaltenango
Guesthouse Casa Dona Mercedes Quetzaltenango
Quetzaltenango Casa Dona Mercedes Guesthouse
Guesthouse Casa Dona Mercedes

Frequently asked questions

How close is Casa Dona Mercedes to the airport?

Casa Dona Mercedes is 3 mi (17-min drive) away from the Quetzaltenango (AAZ-Los Altos) airport, the closest popular airport to the property.

Does Casa Dona Mercedes have an airport shuttle?

Casa Dona Mercedes offers an airport shuttle.

Does Casa Dona Mercedes offer free breakfast?

Casa Dona Mercedes does not offer free breakfast.

Is there a casino at Casa Dona Mercedes?

No, there is no casino at this guesthouse.

What time is check-in at Casa Dona Mercedes?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM.

Is there free parking at Casa Dona Mercedes?

Free parking is not available at this guesthouse.

Does Casa Dona Mercedes have a pool?

Casa Dona Mercedes does not have a pool.

Does Casa Dona Mercedes have a spa?

There are no spa services available at this guesthouse.

How close is Casa Dona Mercedes to downtown Quetzaltenango?

Casa Dona Mercedes is 0.1 mi away from Quetzaltenango.

Casa Dona Mercedes Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 14 out of 22 reviews
Rating 8 - Good. 6 out of 22 reviews
Rating 6 - Okay. 2 out of 22 reviews
Rating 4 - Poor. 0 out of 22 reviews
Rating 2 - Terrible. 0 out of 22 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Pros : - Staff was fantastic - Amazing location - Big rooms - Free parking Cons : - noisy at night (exterior noise) - Bed was very stiff
Stayed 2 nights in Apr 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Staff is very welcoming.
Stayed 25 nights in Mar 2025

10/10 Excellent

Evelyn

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had stayed here before. Its a great spot in a great location. Clean, comfortable.
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything if you don’t mind walking. The price is very reasonable for what you get! Warmly recommended!
Stayed 1 night in Mar 2025

8/10 Good

Johannes

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very flexible nice staff quite place
Stayed 2 nights in Nov 2024

10/10 Excellent

Libertad

Liked: Cleanliness, property conditions & facilities
Ok
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love Xela

Fue una maravilla quedarme aquí. Del momento en que llegué hasta que me fui, las personas del hotel me trataron de forma increíble. Muy atentos con el esguince que tenía, muy amigables, y pacientes con todas las preguntas que les hacía (era mi primera vez en Xela). El hotel es muy limpio, la cama cómoda, y es tiene un ambiente bastante calmadito. Descansé muy bien. Y por la cercanía al parque central, pude ver varias cosas, aún con mi pie malito. Next time I am in the city, I will stay here.
Stayed 2 nights in Jul 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Great room, clean, good bed, good value. Only problem was frosted window that let light from hallway in, making sleep challenging.
Stayed 1 night in Apr 2024

10/10 Excellent

William

Traveled with family

Great Bargain in Xela

Very conveniently located, well-kept, and well-run. The bar in the corner made for some inevitable late-night racket. Gabby, who tended to things, was extremely helpful and pleasant and even helped us wrestle our luggage a block to our shuttle. Be sure to visit the Fuentes Georgina’s outside of Xela and go to the less developed pools downstream.
Stayed 3 nights in Mar 2024

10/10 Excellent

Manuel, Pacoima

Traveled with family
Liked: Property conditions & facilities
It’s was excellent
Stayed 3 nights in Feb 2024

10/10 Excellent

Ira

Liked: Cleanliness, staff & service, property conditions & facilities
Small, good value, safe, clean and quiet! Steps away from the Central parque and two large markets.
Stayed 1 night in Feb 2024

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place in Xela

great location (two blocks away from the central parc and Cathedral and close to the market). Excellent service. Very spacious room and nice ambiance at the lobby level. Use of a kitchen possible. The receptionist was very nice and helpful.
Stayed 1 night in Jun 2023

6/10 Okay

Mr Edoardo

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful hostel in Xela! Very nice location, two blocks from the park. The neighborhood was safe and it had easy access to parking. My friends and I were very satisfied with our experience during our stay.
Stayed 1 night in Mar 2023

6/10 Okay

Verified traveler

Stayed 1 night in Sep 2019

10/10 Excellent

Ana Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice house, personal very friendly and helfull
Stayed 1 night in Feb 2025

10/10 Excellent

Ana Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa muy bonita, cerca de varios lugares interesantes. Su personal sumamente amable y eficaz
Stayed 1 night in Feb 2025

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Juan Isaias Soto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023