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Hotel El Refugio

3.0 star property
3-star hotel near Pena de Bernal

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Photo gallery for Hotel El Refugio

Front of property
Comfort Double Room | Desk, free wired internet
Comfort Double Room | Bathroom | Shower, free toiletries, towels, soap
Comfort Double Room | Desk, free wired internet
Front of property

Reviews

2.0 out of 10

Popular amenities

  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Benito Juárez Zona Centro, Ezequiel Montes, QUE, 76680
  • Place, Museo del Dulce
    ‪3 min walk‬
  • Place, Pena de Bernal
    ‪7 min drive‬
  • Place, Viñedos Donato
    ‪18 min drive‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪72 min drive‬

Room options

Deluxe Single Room

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

Comfort Single Room

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Double Room

Comfort Double Room | Desk, free wired internet

Comfort Double Room

  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Bernal

Heart of Ezequiel Montes.Stay at this Ezequiel Montes hotel and you'll be within half a mile (1 km) of Museo del Dulce and 2 miles (3 km) of Pena de Bernal. Finca Sala Vivé by Freixenet México and Freixenet México are also within 6 miles (10 km).

What's nearby

  • Museo del Dulce - 3 min walk - 0.2 miles
  • Pena de Bernal - 7 min drive - 1.2 miles
  • Finca Sala Vivé by Freixenet México - 17 min drive - 5.9 miles
  • Viñedos Donato - 18 min drive - 5.0 miles
  • Vinedos La Redonda - 32 min drive - 9.2 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 29 min drive

Restaurants

  • ‪La Rocca - ‬8 min walk
  • ‪El Negrito - ‬7 min walk
  • ‪Bendito Sabor - ‬7 min walk
  • ‪Tierracielo - ‬7 min walk
  • ‪Gorditas y micheladas El Negrito - ‬7 min walk

About this property

Hotel El Refugio

3-star hotel near Pena de Bernal
There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi and wired Internet. Hotel El Refugio also features tour/ticket assistance, concierge services, and laundry facilities.

This 3-star Ezequiel Montes hotel is smoke free.

  • 11 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Dining venue
Hotel El Refugio offers 11 accommodations with complimentary toiletries. Guests can surf the web using the complimentary wired Internet access. Bathrooms include showers. Housekeeping is offered daily and change of towels can be requested.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking options include a garage and a carport

Food and drink

  • A coffee shop/cafe
  • A restaurant

Things to do

  • TV in common areas
  • Wine tasting room
  • Winery release events

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (35 inches high)
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service

More

  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, Carte Blanche, debit cards, and cash.

Property is also known as

Hotel El Refugio
Hotel El Refugio Hotel
Hotel El Refugio Ezequiel Montes
Hotel El Refugio Hotel Ezequiel Montes

Frequently asked questions

How close is Hotel El Refugio to the airport?

Hotel El Refugio is 20.2 mi (29-min drive) away from the Queretaro Intl. Airport (QRO) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel El Refugio ?

As of Nov 8, 2025, prices found for a 1-night stay for 2 adults at Hotel El Refugio on Nov 9, 2025 start from $75.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel El Refugio have an airport shuttle?

Airport shuttle services are not available at Hotel El Refugio .

Does Hotel El Refugio offer free breakfast?

Hotel El Refugio does not offer free breakfast.

Is there a casino at Hotel El Refugio ?

No, there is no casino at this hotel.

What time is check-in at Hotel El Refugio ?

Check-in start time: 2:00 PM; Check-in end time: noon.

Is there free parking at Hotel El Refugio ?

Free parking is not available at this hotel.

Does Hotel El Refugio have a pool?

Hotel El Refugio does not have a pool.

Does Hotel El Refugio have a restaurant?

Yes, there is a restaurant on site.

Does Hotel El Refugio have a spa?

There are no spa services available at this hotel.

How close is Hotel El Refugio to downtown Ezequiel Montes?

Hotel El Refugio is 0.9 mi away from Bernal.

Reviews

Hotel El Refugio Reviews

2.0

6.0/10

Cleanliness

2.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

Reviews

2/10 Terrible

RAFAEL ALEJANDRO

Traveled with family
Disliked: Staff & service
Reservé una habitación por una noche en este hotel y mi experiencia no fue buena. Al llegar, noté un fuerte ruido proveniente de un negocio cercano llamado Lapa Lapa, pero no le di mucha importancia, pensando que sería solo por la tarde. Sin embargo, el ruido continuó hasta la 1 o 2 de la mañana, haciendo imposible dormir. No lo recomiendo para familias con niños o personas que busquen descansar temprano. Las habitaciones son sencillas, con camas duras y un baño limpio pero muy básico. Al recorrer el pueblo, me di cuenta de que hay otros hoteles con mejor calidad y al mismo precio. Mi consejo es llegar y comparar antes de reservar, ya que este no cumple con las expectativas. Otro punto negativo fue el servicio: el personal parecía más interesado en rentar Razers (¿cuatrimotos?) que en atender el hotel adecuadamente. La falta de atención y el ruido constante hacen que no valga la pena elegir este lugar. Busquen otras opciones antes de decidirse por este.
Stayed 1 night in Apr 2025