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HI Hotel Impala

Property class: 3.5
3.5-star hotel near Alameda Hidalgo Park

Choose dates to view prices

Photo gallery for HI Hotel Impala

A spacious lobby with a reception desk, potted plants, and a large artificial tree.
A modern hotel room with a large bed, a nightstand, a desk, and a mirror.
A courtyard with a table and chairs, surrounded by potted plants and a fountain.
A spacious restaurant with multiple dining tables and chairs, large windows with plants, and hanging pendant lights.
A multi-story building with a modern architectural design, featuring a ground-level retail space and a series of balconies.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available

Explore the area

View in a map
Colon #1 Col. Centro, Querétaro, QUE, 76000
  • Place, Alameda Hidalgo Park
    ‪5 min walk‬
  • Place, Plaza de Armas
    ‪7 min walk‬
  • Place, Aqueduct of Santiago de Querétaro
    ‪15 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪50 min drive‬

Room options

View all photos for Double Room Standard

Hypo-allergenic bedding available, down comforters, laptop workspace

Double Room Standard

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Double Room

A hotel room with a bed, a desk, a mirror, and a television mounted on the wall.

Double Room

7.4 out of 10
Good
(14 reviews)
  • 97 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Quadruple Room

A hotel room with two beds, each with a blue bedspread and white pillows. There is a small bedside table with a phone and a bottle. The room has a wooden floor and a light-colored wall with a plant decoration.

Quadruple Room

  • 226 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Executive Room

A bedroom with a bed, a desk with a lamp, a chair, and a wall mural.

Executive Room

8.0 out of 10
Very good
(19 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Single Room

A small room with a bed, a desk with a chair, a potted plant, and a TV mounted on a wooden wall.

Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Single Room

A compact bedroom with a bed, a desk, and a potted plant by the window.

Single Room

  • 86 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Single Room Standard

Hypo-allergenic bedding available, down comforters, laptop workspace

Single Room Standard

  • Sleeps 1
  • Free WiFi

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About the neighborhood

Querétaro

Heart of Querétaro.Within a 10-minute walk of this Downtown Querétaro hotel, you'll find Alameda Hidalgo Park and Querétaro Regional Museum. Also, Plaza de Armas is within half a mile (1 km) and Querétaro Cathedral is within 2 miles (3 km).

What's nearby

  • Alameda Hidalgo Park - 5 min walk - 0.3 miles
  • Zenea Garden - 7 min walk - 0.4 miles
  • Plaza de Armas - 7 min walk - 0.4 miles
  • Querétaro Cathedral - 12 min walk - 0.7 miles
  • Aqueduct of Santiago de Querétaro - 15 min walk - 0.8 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 37 min drive

Restaurants

  • ‪Restaurante La Llave - ‬7 min walk
  • ‪El Mesón de Chucho El Roto - ‬10 min walk
  • ‪Hank's Querétaro - ‬6 min walk
  • ‪Restaurante 1810 - ‬9 min walk
  • ‪Vips - ‬7 min walk

About this property

HI Hotel Impala

3.5-star hotel near Alameda Hidalgo Park
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 3 meeting rooms.

A computer station is on site and WiFi is free in public spaces. A fitness center, a rooftop terrace, and tour/ticket assistance are also featured at HI Hotel Impala. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Querétaro hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 4 levels
  • Deli
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
HI Hotel Impala offers 112 accommodations with hair dryers and ceiling fans. Beds feature down comforters. Cable television is provided.

Bathrooms include showers with rainfall showerheads. This Querétaro hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Total with taxes and fees
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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 72 to 200 for adults and MXN 72 to 200 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Ceiling fan
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 200 per pet, per night, plus a deposit of MXN 500 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 72 to 200 for adults, and MXN 72 to 200 for children
  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 200 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't allowed at HI Hotel Impala.

Property is also known as

HI Hotel Impala
HI Hotel Impala Queretaro
HI Impala Queretaro
HI Impala
HI Hotel Impala Hotel
HI Hotel Impala Querétaro
HI Hotel Impala Hotel Querétaro

Frequently asked questions

How close is HI Hotel Impala to the airport?

HI Hotel Impala is 20.5 mi (37-min drive) away from the Queretaro Intl. Airport (QRO) airport, the closest popular airport to the property.

How much does it cost to stay at HI Hotel Impala?

As of Aug 27, 2026, prices found for a 1-night stay for 2 adults at HI Hotel Impala on Sep 27, 2026 start from $42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does HI Hotel Impala have an airport shuttle?

Airport shuttle services are not available at HI Hotel Impala.

Does HI Hotel Impala offer free breakfast?

Free breakfast isn’t offered at HI Hotel Impala, but cooked-to-order breakfast is offered for a fee of between MXN 72 and 200 for adults, MXN 72 and 200 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at HI Hotel Impala?

No, there is no casino at this hotel.

What time is check-in at HI Hotel Impala?

Check-in begins at 3:00 PM.

Is there free parking at HI Hotel Impala?

This hotel offers free self parking.

Does HI Hotel Impala have a pool?

HI Hotel Impala does not have a pool.

Does HI Hotel Impala have a restaurant?

Yes, there is a restaurant on site.

Does HI Hotel Impala have a spa?

There are no spa services available at this hotel.

How close is HI Hotel Impala to downtown Querétaro?

HI Hotel Impala is 0.2 mi away from Querétaro.

HI Hotel Impala Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 218 out of 644 reviews
Rating 8 - Good. 141 out of 644 reviews
Rating 6 - Okay. 126 out of 644 reviews
Rating 4 - Poor. 85 out of 644 reviews
Rating 2 - Terrible. 74 out of 644 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Vanessa

Older hotel but great location
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Thierno Sadou

Liked: Cleanliness, staff & service, property conditions & facilities
Well located and great staff
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Adriana

Liked: Amenities
Excelente hotel
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Johnny

Liked: Cleanliness
good place
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Thierno Sadou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in Centro. Beautiful Park and other sites very close. Great room for the value too.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Polly

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Personal amable
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very comfy bed. The room is nicely decorated. It has its own bar and restaurant, but there also lots of eating options nearby to fit all budgets. The famous Alameda park is right across the street.
Stayed 1 night in May 2024
Verified review

8/10 Good

Bryan Daniel

Liked: Staff & service
The hotel is old and the hallways look creepy, but, overall, the location is great and it is affordable. Quality is adequate for its cost.
Stayed 1 night in May 2024
Verified review

6/10 Okay

Jose

Liked: Staff & service
I stayed for one night because I was flying out the next morning, the staff is really nice. Check in was easy and my room is ready. Only issue is a lot of transient loitering around the property and can be heard drinking and being disruptive throughout the night, it was a little unsettling.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Carlos

Nice
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Luis

Liked: Cleanliness, staff & service, amenities
The staff is nice and friendly. The building is too old and the rooms have not ac.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable
Stayed 1 night in Apr 2024
Verified review

2/10 Terrible

Jorge Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Gabriel

Ok
Stayed 2 nights in Aug 2025
Verified review

2/10 Terrible

Pierre

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely not a good hotel. Very bad hotel, no AC, no amenities, terrible location, shady everywhere you go
Stayed 1 night in May 2024
Verified review

6/10 Okay

Dora

Too noise you can’t sleep well in a very comfortable bed
Stayed 2 nights in Oct 2024
Verified review

2/10 Terrible

Eric

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No AC and room was very small.
Stayed 1 night in May 2025
Verified review

2/10 Terrible

Linette

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal cero flexible
Stayed 1 night in Apr 2024
Verified review

4/10 Poor

Brian

Disliked: Staff & service
has loud music, they tell me until 02.00 so i will not get any sleep. I will NOT be back!
Stayed 1 night in May 2024
Verified review

8/10 Good

Conrado

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Wilfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente la atención del. Personal muy amable y atento vuelvo a regresar lo recomiendo
Stayed 1 night in May 2026
Verified review

6/10 Okay

Ernesto

Liked: Staff & service
Si
Stayed 1 night in May 2026
Verified review

4/10 Poor

Alberto

Liked: Staff & service
En las noches en el bar de la azotea hay MUCHO RUIDO es un hotel no un antro, la gente va a descansar. Gracias al personal nos cambiaron de habitación donde se escuchaba poco, pero es desagradable.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ana Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desayuno y ubicación excelente.
Stayed 1 night in Apr 2026