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"Everything was great except no fridge or microwave... " More

By a verified traveler on Mon 08 Apr 2019

Hotel Description

3-star hotel near Manuel Antonio National Park

Oceanside stay

You'll find Playa La Macha and Manuel Antonio National Park within 3 miles (5 km) of this Quepos hotel. Mid World Tour Office and Marina Pez Vela are also within half a mile (1 km).

Casino, dining

A casino and an outdoor pool are featured at this hotel. Enjoy a meal from the restaurant and perks like free WiFi. There's a bar/lounge on site, and laundry facilities and concierge services are also provided.

Free WiFi, LCD TVs

The 44 guestrooms have LCD TVs with cable channels and offer free WiFi and room service. Other amenities include coffee/tea makers, hair dryers, and safes.

Standard Room, 2 Twin Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$78* Per night/room Jul 4 - Jul 5

Premium Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room, Multiple Beds, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Best Western Hotel & Casino Kamuk ratings based on 7 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Best Western Hotel & Casino Kamuk

Couples (1)
5 out of 5
Everything was great except no fridge or microwave...

Posted by on Apr 8, 2019

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Comment from Hotel Management

Apr 8, 2019 by Cynthia Rodriguez.

Goo Morning. We appreciate your comment.

5 out of 5

THE ENGLISH-SPEAKING STAFF WERE VERY FRIENDLY & HELPFUL.

Pros: Free breakfast, Close restaurants, Free Internet, wonderful staff
Cons: quepos is a loud party town
FOR THE PRICE, THIS WAS AN AMAZING VALUE. THE ROOM WAS CUTE AND CLEAN, THE BREAKFAST WAS VERY GOOD, AND INCLUDED. IT WAS JUST ABOUT LIKE A BEST WESTERN IN THE STATES, AND IT SEEMED THAT THEY WERE WORKING ON UPGRADING AND MAKING IMPROVEMENTS. THE STAFF WAS VERY HELPFUL. .. JUST SO EAGER TO PLEASE. THE BUS TO THE GORGEOUS NATIONAL PARK IS 5 MINUTES AWAY, AND COSTS 55 CENTS. THE PARK IS A STUNNING BIT OF PARADISE. ZIPLINE AND OTHER TOURS ARE MINUTES AWAY AND THE FRONT DESK IS SO WILLING TO BOOK FOR YOU. I LOVED MY 4 DAYS HERE.

Posted by on Mar 4, 2013

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1 out of 5

run as far as you can

read the previous review. Right on target! We thought that we could trust a Best Western hotel, and know what to expect. besides the sign, nothing else is like the hotel chain. The way to Manuel Antonio has lots of hotels with a wide price range. Any of them must be better than this!

Posted by on Aug 1, 2012

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1 out of 5

Don't Do It!

Cons: Nothing close, Noisy, Poor breakfast
I already had a sense of what I was walking into when I booked this hotel judging from other reviews, but I didn't expect it to be quite so bad. First, it is noisy 24/7. Street noise, casino noise, you name it and you won't be able to get away from it. The service was pretty much non-existent, and when you did seek someone out for assistance, they were uninformed and snarky. The rooms are very small, with dirty carpet, adjoined balconies with your neighbor, and nasty, rent by the hour linens. The casino is just a front for other activities that Quepos offers, and if you have the right amount of money you will get lucky, if you know what I mean. I sat down and played a few hands of texas hold'em, after I won a few hands, the next time I won, the dealer awarded the pot to a local with a pair of 7's over my straight. Very shady employees, very shady location, very shady hotel. Don't Do It! You will be much better served by driving down the road towards Manuel Antonio Park, where it is much quieter, equally priced, and much more "Costa Rican". Plenty of hotels elsewhere, avoid this one at all costs.

Posted by , from Colorado Springs on Apr 13, 2012

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4 out of 5

Great value $$$

Great Location,not a bad place for the price,good food at the restaurant,excelent service from the staff,the only thing the i was consern was the noise across the street after dark,there a few bar arround the block,the will keep you awake for a few hours, after a few day was ok. there not much thing to do in Quepos! so you have to go Manuel Antonio witch is a few miles down the road,the National Park and the Beach are great.I would stay again on my next trip this summer...

Posted by on May 2, 2008

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Comment from Hotel Management

May 21, 2016 by Cornelius Mesen, New Sales Director

Thanks for this great review You make us feel good

3 out of 5

Cleaniness is my only concern for this hotel.

Cleaniness is my only concern for this hotel. I would say from a scale of 1-5, i would rate the cleaniness a 3.5. But given the money that i've paid for the stay, you can't beat this deal. Front desk staffs were very helpful with travel arrangements and friendly. There a few local bars right across the street from the hotel so if you mind the noises at night, you might want to request your room to the upper level. There 's a so call beach right in front of the hotel but I wouldn't go alone after dark as many drugies hang out after dark. There's a above average seafood restaurant is called "the gran escape" and two internet cafe around the block.

Posted by on Sep 10, 2007

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Comment from Hotel Management

May 21, 2016 by Cornelius Mesen, New Sales Director

Thanks for the great review We look forward to another visit

3 out of 5

Vacation stay

Stayed here for three night while fishing in Quepos. I stayed here because close to boats and was downtown. It can be noisy with traffic if you are in outside room, mine was inside so little traffic noise. Room was clean and large, had not hot water one morning but was addressed and fixed promptly. AC worked great. continental breakfast included was fine. Ate dinner there they cooked my catch one night(snapper) did a good job, rice, vegetables and salad for a reasonable price. Their seafood gumbo was excellent. A very nice stay.

Posted by on Aug 31, 2007

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Comment from Hotel Management

May 21, 2016 by Cornelius Mesen, New Sales Director

Thanks for your review Our Restaurant with ocean view still serving great food

About the Best Western Hotel & Casino Kamuk

Location Ave Central, Quepos, Puntarenas 60601

Renovations + Closures

The following facilities or services will be unavailable from June 16 2021 to June 30 2021 (dates subject to change):

  • Bar/Lounge(s)
  • Dining venue(s)

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room. Public spaces have free WiFi. A casino, an outdoor pool, and spa services are also featured at Best Western Hotel & Casino Kamuk.

  • 44 guestrooms or units
  • 4 levels
  • Casino
  • Dining venue
  • Bar or lounge
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Airport: Juan Santamaria Intl. Airport (SJO) (151.2 km / 94 mi)

Room Amenities

Best Western Hotel & Casino Kamuk offers 44 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy local cuisine breakfast daily from 7:00 AM to 9:00 AM.

Restaurant Bar Mira Olas - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fishing on site
  • Rafting nearby
  • Ecotours nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Kayaking nearby
  • Motor boating on site
  • Sailing nearby
  • Scuba diving nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and sports massages.

  • Hot stone massage
  • Sports massage
  • Deep tissue massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 9:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9:30 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

The front desk at this property is open daily from 7:00 AM - 9:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast and through room service. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CRC 3000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Casino Kamuk
  • Best Western Casino Kamuk Quepos
  • Best Western Hotel & Casino Kamuk
  • Best Western Hotel & Casino Kamuk Quepos
  • Best Western Hotel Kamuk
  • Casino Kamuk
  • Kamuk
  • Best Western Hotel Casino Kamuk Quepos
  • Best Western Hotel Casino Kamuk
  • Best & Casino Kamuk Quepos
  • Best Western Hotel & Casino Kamuk Hotel
  • Best Western Hotel & Casino Kamuk Quepos
  • Best Western Hotel & Casino Kamuk Hotel Quepos

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.