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Fallen Angel

4.5 star property
4.5-star luxury hotel near Plaza de Armas

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Photo gallery for Fallen Angel

Breakfast, lunch, dinner and brunch served
Indoor wedding
Suite | Bathroom | Rainfall showerhead, designer toiletries, hair dryer
Deep soaking bathtub
Front of property - evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
  • Business services

Explore the area

View in a map
Plazoleta Nazarenas 221, Cusco, Cusco, 8002
  • Place, Cusco Cathedral
    ‪1 min walk‬
  • Place, Plaza de Armas
    ‪2 min walk‬
  • Place, Twelve Angled Stone
    ‪2 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪13 min drive‬

Room options

View all photos for Double Room

Double Room | Room amenity

Double Room

  • City view
  • 463 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Suite

Suite | Living room | Flat-screen TV, iPod dock

Suite

  • 753 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Cusco

Cusco Historic Center stay.Within a 15-minute walk of this Cusco Historic Center hotel, you'll find Plaza de Armas and San Pedro Market. Plaza de las Nazarenas and Museo de Arte Precolombino are also within half a mile (1 km).

What's nearby

  • Cusco Cathedral - 1 min walk - 0.1 miles
  • Plaza de Armas - 2 min walk - 0.1 miles
  • Twelve Angled Stone - 2 min walk - 0.1 miles
  • San Blas Church - 5 min walk - 0.3 miles
  • San Pedro Market - 12 min walk - 0.7 miles

Getting around

  • San Pedro Station - 14 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 17 min drive

Restaurants

  • ‪Paddy Flaherty's Irish Pub - ‬3 min walk
  • ‪Kion - ‬2 min walk
  • ‪Cicciolina - ‬2 min walk
  • ‪Uchu Peruvian Steakhouse - ‬1 min walk
  • ‪Organika - ‬2 min walk

About this property

Fallen Angel

4.5-star luxury hotel near Plaza de Armas
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A business center and limo/town car service are available. A fitness center, a library, and a terrace are also featured at the luxury Fallen Angel. A roundtrip airport shuttle and a shopping center shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Cusco hotel.

  • 1 building
  • 5 guestrooms or units
  • 2 levels
  • Built in 1617
  • Continental breakfast (free)
  • Manager's reception (free)
  • Childcare (surcharge)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Gift shop
  • Fireplace in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Fallen Angel offers 5 accommodations with minibars and safes. These individually decorated and furnished accommodations have separate dining areas. Memory foam beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, hypo-allergenic bedding, and hair dryers can be requested. Housekeeping is provided daily.

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  • Room service
  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • Roundtrip airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • Gym
  • Library

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels
  • iPod dock

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Separate dining area

More

  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 11 PM

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Fallen Angel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Noise-free guestrooms cannot be guaranteed.

Property Registration Number 10238337688

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Fallen Angel Cusco
Fallen Angel Hotel
Fallen Angel Hotel Cusco
Fallen Angel Hotel
Fallen Angel Cusco
Fallen Angel Hotel Cusco

Frequently asked questions

How close is Fallen Angel to the airport?

Fallen Angel is 3.5 mi (17-min drive) away from the Alejandro Velasco Astete Intl. Airport (CUZ) airport, the closest popular airport to the property.

Does Fallen Angel have an airport shuttle?

Fallen Angel offers an airport shuttle.

Does Fallen Angel offer free breakfast?

Fallen Angel offers free continental breakfast every day from 7 AM to 10 AM.

Is there a casino at Fallen Angel?

No, there is no casino at this hotel.

What time is check-in at Fallen Angel?

Check-in start time: noon; Check-in end time: 11 PM.

Is there free parking at Fallen Angel?

This hotel offers free self parking.

Does Fallen Angel have a pool?

Fallen Angel does not have a pool.

Does Fallen Angel have a restaurant?

Fallen Angel is home to Fallen Angel, which features Fusion cuisine, al fresco dining, and light fare.

Does Fallen Angel have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Fallen Angel to downtown Cusco?

Fallen Angel is 1.3 mi away from Cusco.

Fallen Angel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 47 out of 66 reviews
Rating 8 - Good. 9 out of 66 reviews
Rating 6 - Okay. 7 out of 66 reviews
Rating 4 - Poor. 3 out of 66 reviews
Rating 2 - Terrible. 0 out of 66 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED this crazy, eclectic, unique place. Victor was awesome, very helpful and spoke excellent English. He gave us tips on how to make the most of our shopping time. The breakfast was amazing!
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Mike&Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What in incredible fun and interesting place to stay. Victor treated us so well and was such a gracious host on so many levels. The staff was easy to work with, the food was incredible. The other comments about water pressure are accurate, but the staff was upfront about them when we first arrived so we were able to plan around it. The staff made arrangements to pick us up at the airport and drop us off at the end of our stay. They held our luggage while we trekked for 5 days and we’re one of the most serviceable and accommodating hotel staff we have ever dealt with. Excellent service. Thanks Victor for all you did to help make our 20th wedding anniversary an incredible one!
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

richardandjohn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous place to stay. Great staff, terrific location, very close to city square and other areas of interest. rooms are simply amazing, but the showers are a bit crap.
Stayed 1 night in Oct 2018
Verified

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived to find that there was a water issue in the suite. (No hot water at certain times of the day and no water pressure at others.) the manager, I believe, did not seem to grasp (or care) that this was an issue. However, the problem was resolved by the next day and Cesar provided us with the most wonderful breakfasts we could imagine and he was a delight to talk to. We also received wonderful service from Carlo. Thank you - we can’t wait to go back!
Stayed 4 nights in Sep 2018
Verified

10/10 Excellent

Linda

Excelente

Excelente! El hotel está precioso, muy particular y diferente. La habitación amarilla está hermosa y muy cómoda con un balcón que da a la plaza con una vista preciosa. El personal muy atento y amable en todo momento. La comida deliciosa. Altamente recomendado!
Stayed 4 nights in Aug 2018
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Unique hotel with interesting artwork through out. Breakfast and dinner are more than excellent. Service is amazing. I’d return without hesitation.
Verified

4/10 Poor

ludo

Disliked: Staff & service, property conditions & facilities, room comfort

Great restaurant, terrible hotel

On arrival you are wooed by the excentric nature of the decorations of the property, ( the owner had a large collection of kitch artworks which he used to decorate both restaurant and hotel) . It works in the restaurant, which has also excellent food, it fails miserably in the the hotel rooms. Especially as the staff have no concept whatsoever of running house keeping or making rooms workable Heating in rooms are non existing or extremely dangerous ( open oil fires WITH no ventilation) average room temperature 5 degrees Celsius at night), Shower mixers were broken Down, broken 1950’s fridge ( great for decoration but useless as an appliance) Most dangerous for guests are the stairs leading to the bedrooms, which literally a death trap (uneven stair risers on a winding stairs, which would be in most countries illegal). Expedia should check their liability in promoting this place as a hotel!!!
Stayed 4 nights in Jan 2018
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Hotel

Stayed at the Fallen Angel for two nights before heading off to do the Inca trail and one night after the trek. Fantastic location at the heart of Cusco, incredible property with interesting, unique rooms and great restaurant and bar. Best of all was the service - incredible staff who looked after us so well and made our stay unforgettable.
Stayed 1 night in Nov 2017
Verified

6/10 Okay

HELTON R MENDES LEAL

Liked: Cleanliness, room comfort

Não atendeu a expectativa!

O hotel está muito bem localizado e o quarto é bem confortável, mas não atende bem quanto aos serviços. Na noite que dormimos no hotel, teve música alta até muito tarde e tivemos que reclamar. Uma atmosfera de hostel descolado, muito barulhento e com poucas formalidades. O staff não é muito atencioso e um pouco confuso. Não atendeu a nossa expectativa.
Stayed 1 night in Nov 2017
Verified

10/10 Excellent

Jorge Humbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen hotel , diferente , mucho arte y servicio

Muy bien, buen servicio, creativo , comodo
Stayed 1 night in Aug 2017
Verified

10/10 Excellent

Brooks

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderfully quirky hotel with amazing staff

My wife and I spent a total of 6 nights at Fallen Angel during our Peru honeymoon, and we loved the place. Before we even arrived, they became the first hotel that's ever proactively messaged me on Expedia - asking if we needed anything, such as coordinating transportation to the hotel. We spent five nights in the yellow room, which had a loft and a balcony, then went for a 5-day trek, and then spent one night in the red room. Both rooms had wonderfully quirky and interesting art and furniture pieces, most of which have something to do with Peruvian traditional or colonial life. Uniquely, Fallen Angel also puts a lot of effort into making their bathrooms unique and interesting as well. What stood out most with Fallen Angel for us, though, was their staff. The hotel has four rooms, and is otherwise a restaurant. All of their restaurant staff can work with hotel patrons, so while there's not really a reception desk, there are always staff around to help with anything you need. All spoke good English, and they helped us with arranging tours, taxis, 4am boxed breakfasts, and helped us work around some major protests that were going on at the time (and blocking roads in the city). They are happy treating the rooms as essentially extra restaurant tables, and serve all their food and drinks to the rooms. Breakfasts were delicious and served to the room at times that we requested. Overall, we'd very highly recommend Fallen Angel, particularly for couples.
Stayed 1 night in Jul 2017
Verified

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Funky Art Hotel- can't wait to come back!

The coolest, most funky awesome hotel I have ever stayed at anywhere in the world, and I have been traveling abroad for the last 17 years. Hotel owners are artist and designers and have brought to fruition a full eclectic vibe, right down each item on the delicious menu. I have told just about everyone I know about this place. It is an impressive sight and the rooms are as comfortable as they are beautiful.
Stayed 1 night in Jul 2017
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An amazingly unique hotel that must be revisited!

This is an amazing place and not like any hotel I have ever stayed at before. There is no front desk and its completely different from chain or 'fancy' hotels. We were greeted with a huge welcoming drink, had dinner and breakfast in our funky room and thoroughly enjoyed it. If you want a standard Hilton experience, do not come here. But if you want to be impressed in a new place with excellent food, amazing people and a one-of-a-kind hotel in an impressive city, this is the place for you.
Stayed 1 night in Jun 2017
Verified

8/10 Good

Avi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel close to the center,staff make it home

Staying 6 night says all ,enjoying the hotel and places nearby
Verified

6/10 Okay

Natasha

Liked: Staff & service
Disliked: Room comfort

Attentive Staff but Questionable Guest Rooms

I stayed at Fallen Angel from May 9-12, 2017. The hotel/restaurant is centrally located, a mere 2-3 blocks from the main square (plaza de las armas). The staff at Fallen Angel is attentive. The decor and ambiance of the hotel is super artsy. I found the room to be uncomfortable as the bathroom was composed of glass walls and some flimsy white curtains so there was no real privacy, in addition, the level of cleanliness was questionable. The kicker came on our last night when we returned from a full day tour and found no running water. When we asked the manager, she told us the whole city of Cusco shut down their water. We went out to do some shopping hoping the water would turn back on and asked around. Turns out the Cusco did have running water and the staff lied to us. The hotel offered us a complimentary dinner, which was great, but it did not make up for the fact that we could not shower or flush the toilet. The staff brought us buckets of water for the night and we felt filthy and generally unhappy since this is a 4-5 star hotel without running water and the staff blatantly lied to us! I asked for a refund which I was denied. My advice to travelers is to eat in the Fallen Angel Restaurant but skip the drama, shell out an extra $200 and stay at the JW Marriott down the street if you are truly looking for the experience of a 4-5 star hotel.
Verified

6/10 Okay

Verified traveler

Liked: Staff & service

Pretty but not functional

Beautiful rooms, visually pleasing. However there is a smell of mold and the music they play in the restaurant is quite loud. I had some problems with the showers. Ran out hot water. Ran out of water one night mid shower. Was covered in soap and shampoo until the next day when the water came back. The staff are very accommodating and kind. But for the price I expect more.
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel! Great service- Veronica was fantastic. The breakfast was wonderful.
Verified

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendo

Hotel muito confortável, excelente ducha, quarto grande, lençóis limpos e bom café da manhã. Cumpriu perfeitamente com a proposta de ser o quarto para uma noite de descanso antes de subirmos para Machu Picchu.
Verified

6/10 Okay

Leonardo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Experiência ruim

Não há recepção no hotel e quando chegamos não tinha ninguém para nos receber. O Quarto Azul q ficamos nas 2 primeira noites é horrível. O banheiro fede demais, algo insuportável. A banheira é no meio do quarto, sem nenhum conforto. Durante a madrugada a caixa do sanitário estourou e acordamos com água por todo o quarto. No dia seguinte passamos para o Quarto Rosa, muito confortável e agradável (outro nível) mas, quando fui tomar banho, a água acabou e só pude tomar o banho na manhã seguinte. Enfim, foi uma experiência infeliz. Tem funcionários muito solícitos, bom café da manhã mas, só isso não basta!
Verified

10/10 Excellent

lucyt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

best hotel i have ever stayed in

the most beautiful hotel i have ever stayed in, I loved every minute and the room was amazing. The staff could not have been more helpful. Will 100% return.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good service and location!

We loved our stay in Cusco, it was wonderful! The staff at Fallen Angel was amazing and so welcoming...they were very helpful in booking our transportation, they even had a breakfast to go ready for us as we left for an early tour. The beds were so comfortable, we would definitely come back!
Verified

10/10 Excellent

Leonardo F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel interesante en concepto

excelente desayuno. Muy buena atención. El baño interno, no es muy cómodo.
Verified

6/10 Okay

Verified traveler

Disliked: Staff & service

Hotel no parece hotel

No es agradable entrar por un restaurant a tu hotel.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Insolite et bon

Un endroit insolite et inattendu en plein cœur de Cuzco. Tout est bien !!! Mention particulière pour la deco "délirante", le service et l'accueil .
Verified

8/10 Good

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen hotel y la decoración impresionante

Una muy buena opción para descansar mientras recorres Cusco. La ubicación y el personal hacen aún más amena la estadía