10/10 Excellent
Leah
Traveled with group, Traveled with partner
Jul 1, 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leah
Stayed 1 night in Jun 2019
Fallen Angel
4.5 star property
4.5-star luxury hotel near Plaza de Armas
Choose dates to view prices
Photo gallery for Fallen Angel
Reviews
9.0
Wonderful
Popular amenities
- Parking includedParking included
- Breakfast includedBreakfast included
- BarBar
- GymGym
- Room serviceRoom service
- HousekeepingHousekeeping
Check-in time
12:00 PM
Check-out time
10:00 AM
Explore the area
Plazoleta Nazarenas 221, Cusco, Cusco, 8002
- Cusco Cathedral1 min walk
- Plaza de Armas3 min walk
- San Pedro Market12 min walk
- Cusco (CUZ-Alejandro Velasco Astete Intl.)17 min drive
Room options
View all photos for Double Room
Double Room
- 463 sq ft
- City view
- Sleeps 3
- 1 Double Bed OR 2 Twin Beds
View all photos for Suite
Suite
- 753 sq ft
- Sleeps 4
- 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
About the neighborhood
Cusco
Cusco Historic Center stay.Within a 15-minute walk of this Cusco Historic Center hotel, you'll find Plaza de Armas and San Pedro Market. Plaza de las Nazarenas and Museo de Arte Precolombino are also within half a mile (1 km).
What's nearby
- Cusco Cathedral - 1 min walk
- Twelve Angled Stone - 2 min walk
- Plaza de Armas - 3 min walk
- Coricancha - 8 min walk
- San Pedro Market - 12 min walk
Getting around
- San Pedro Station - 14 min walk
- Alejandro Velasco Astete Intl. Airport (CUZ) - 17 min drive
Restaurants
- Cicciolina - 2 min walk
- Kion - 2 min walk
- Papachos - 3 min walk
- La Bodega 138 - 2 min walk
- Cholos - 2 min walk
About this property
Fallen Angel
4.5-star luxury hotel near Plaza de Armas
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.
A business center and limo/town car service are available. A fitness center, a library, and a terrace are also featured at the luxury Fallen Angel. A roundtrip airport shuttle and a shopping center shuttle are available for a fee. Self parking is free.
Smoking is allowed in designated areas at this 4.5-star Cusco hotel.
- 1 building
- 5 guestrooms or units
- 2 levels
- Built in 1617
- Continental breakfast (free)
- Manager's reception (free)
- Childcare (surcharge)
- Business facilities
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Staff is multilingual
- Storage area for luggage
- Front-desk safe
- Car service
- Tour and ticket information
- Concierge
- Wedding services available
- Library
- Terrace
- Gift shop
- Fireplace in lobby
- Bellhop
- Smoking in designated areas
- Bar or lounge
- Dining venue
Fallen Angel offers 5 accommodations with iPod docking stations and minibars. These individually decorated and furnished accommodations have separate dining areas. Memory foam beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, and complimentary toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. In-room massages, hypo-allergenic bedding, and hair dryers can be requested. Housekeeping is provided daily.
Languages
Dutch, English, French, German, Italian, Japanese, Portuguese, Spanish
Property amenities
Internet
- Available in all rooms: Free WiFi and wired internet
- Available in some public areas: Free WiFi
Parking and transportation
- Free offsite parking; reservations required
- Roundtrip airport shuttle (surcharge)
- Train station pick-up shuttle (surcharge)
- Shopping center shuttle (surcharge)
- Limo/town car service
- Free self parking on site
Food and drink
- Free continental breakfast available daily 7:00 AM to 10:00 AM
- A bar/lounge
- A restaurant
- Free daily manager's reception
Things to do
- Gym
- Library
Accessibility
- No elevator
Room amenities
Entertainment
- Flat-screen TV with cable channels
- iPod dock
Bedroom
- Down comforter
- Hypo-allergenic bedding
- Memory foam mattress
- Premium bedding
- Rollaway/extra bed (surcharge)
Bathroom
- Bathtub or shower
- Designer toiletries
- Hair dryer (on request)
- Private bathroom
- Rainfall showerhead
Food and drink
- Free bottled water
- Limited room service
- Minibar
- Separate dining area
More
- Connecting rooms available
- Desk
- Individual decor
- Individual furnishings
- Living room
- Phone
- Safe
Policies
Check-in
Check-in start time: noon; Check-in end time: 11 PM
Check-out
Check-out before 10 AM
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
- Pets and service animals are not allowed at Fallen Angel
Children and extra beds
- Children are welcome.
- Kids stay free! One child 5 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are available.
- Cribs (infant beds) are not available.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
- You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Rollaway beds are available for an additional fee
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Noise-free guestrooms cannot be guaranteed.
Property Registration Number 10238337688
We should mention
- Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
- According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
- Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
- One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
- Registered guests are the only ones allowed to be in guestrooms.
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
- Pets and service animals are not allowed on site.
Property is also known as
Fallen Angel Cusco
Fallen Angel Hotel
Fallen Angel Hotel Cusco
Fallen Angel Hotel
Fallen Angel Cusco
Fallen Angel Hotel Cusco
Frequently asked questions
How close is Fallen Angel to the airport?
Fallen Angel is 3.5 mi (17-min drive) away from the Alejandro Velasco Astete Intl. Airport (CUZ) airport, the closest popular airport to the property.
Does Fallen Angel have an airport shuttle?
Fallen Angel offers an airport shuttle.
Does Fallen Angel offer free breakfast?
Fallen Angel offers free continental breakfast every day from 7 AM to 10 AM.
Is there a casino at Fallen Angel?
No, there is no casino at this hotel.
What time is check-in at Fallen Angel?
Check-in start time: noon; Check-in end time: 11 PM.
Is there free parking at Fallen Angel?
This hotel offers free self parking.
Does Fallen Angel have a pool?
Fallen Angel does not have a pool.
Does Fallen Angel have a restaurant?
Fallen Angel is home to Fallen Angel, which features Fusion cuisine, al fresco dining, and light fare.
Does Fallen Angel have a spa?
This hotel doesn't have a spa, but it does offer massages.
How close is Fallen Angel to downtown Cusco?
Fallen Angel is 1.3 mi away from Cusco.
Fallen Angel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 47 out of 66 reviews" "
10 - Excellent
47
Rating 8 - Good. 9 out of 66 reviews" "
8 - Good
9
Rating 6 - Okay. 7 out of 66 reviews" "
6 - Okay
7
Rating 4 - Poor. 3 out of 66 reviews" "
4 - Poor
3
Rating 2 - Terrible. 0 out of 66 reviews" "
2 - Terrible
0
9.2/10
Cleanliness
9.2/10
Staff & service
10/10
Amenities
8.8/10
Property conditions & facilities
Reviews
10/10 Excellent
Mike&Cindy, Utah
Traveled with family
Jun 30, 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What in incredible fun and interesting place to stay. Victor treated us so well and was such a gracious host on so many levels. The staff was easy to work with, the food was incredible. The other comments about water pressure are accurate, but the staff was upfront about them when we first arrived so we were able to plan around it. The staff made arrangements to pick us up at the airport and drop us off at the end of our stay. They held our luggage while we trekked for 5 days and we’re one of the most serviceable and accommodating hotel staff we have ever dealt with. Excellent service. Thanks Victor for all you did to help make our 20th wedding anniversary an incredible one!
Mike&Cindy
Stayed 2 nights in Jun 2019
10/10 Excellent
Verified traveler
Jun 29, 2019
Verified traveler
Stayed 1 night in Jun 2019
10/10 Excellent
richardandjohn, melbourne australia
Nov 9, 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous place to stay. Great staff, terrific location, very close to city square and other areas of interest. rooms are simply amazing, but the showers are a bit crap.
richardandjohn
Stayed 1 night in Oct 2018
8/10 Good
Nancy, Nevada
Sep 26, 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived to find that there was a water issue in the suite. (No hot water at certain times of the day and no water pressure at others.) the manager, I believe, did not seem to grasp (or care) that this was an issue. However, the problem was resolved by the next day and Cesar provided us with the most wonderful breakfasts we could imagine and he was a delight to talk to. We also received wonderful service from Carlo. Thank you - we can’t wait to go back!
Nancy
Stayed 4 nights in Sep 2018
10/10 Excellent
Brian
May 4, 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Unique hotel with interesting artwork through out. Breakfast and dinner are more than excellent. Service is amazing. I’d return without hesitation.
Brian
4/10 Poor
ludo, london
Jan 21, 2018
Disliked: Staff & service, property conditions & facilities, room comfort
Great restaurant, terrible hotel
On arrival you are wooed by the excentric nature of the decorations of the property, ( the owner had a large collection of kitch artworks which he used to decorate both restaurant and hotel) .
It works in the restaurant, which has also excellent food, it fails miserably in the the hotel rooms. Especially as the staff have no concept whatsoever of running house keeping or making rooms workable
Heating in rooms are non existing or extremely dangerous ( open oil fires WITH no ventilation) average room temperature 5 degrees Celsius at night), Shower mixers were broken Down, broken 1950’s fridge ( great for decoration but useless as an appliance)
Most dangerous for guests are the stairs leading to the bedrooms, which literally a death trap (uneven stair risers on a winding stairs, which would be in most countries illegal). Expedia should check their liability in promoting this place as a hotel!!!
ludo
Stayed 4 nights in Jan 2018
10/10 Excellent
Steve
Nov 8, 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel
Stayed at the Fallen Angel for two nights before heading off to do the Inca trail and one night after the trek. Fantastic location at the heart of Cusco, incredible property with interesting, unique rooms and great restaurant and bar. Best of all was the service - incredible staff who looked after us so well and made our stay unforgettable.
Steve
Stayed 1 night in Nov 2017
10/10 Excellent
Brooks, Hong Kong
Aug 7, 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderfully quirky hotel with amazing staff
My wife and I spent a total of 6 nights at Fallen Angel during our Peru honeymoon, and we loved the place. Before we even arrived, they became the first hotel that's ever proactively messaged me on Expedia - asking if we needed anything, such as coordinating transportation to the hotel. We spent five nights in the yellow room, which had a loft and a balcony, then went for a 5-day trek, and then spent one night in the red room. Both rooms had wonderfully quirky and interesting art and furniture pieces, most of which have something to do with Peruvian traditional or colonial life. Uniquely, Fallen Angel also puts a lot of effort into making their bathrooms unique and interesting as well.
What stood out most with Fallen Angel for us, though, was their staff. The hotel has four rooms, and is otherwise a restaurant. All of their restaurant staff can work with hotel patrons, so while there's not really a reception desk, there are always staff around to help with anything you need. All spoke good English, and they helped us with arranging tours, taxis, 4am boxed breakfasts, and helped us work around some major protests that were going on at the time (and blocking roads in the city). They are happy treating the rooms as essentially extra restaurant tables, and serve all their food and drinks to the rooms. Breakfasts were delicious and served to the room at times that we requested. Overall, we'd very highly recommend Fallen Angel, particularly for couples.
Brooks
Stayed 1 night in Jul 2017
10/10 Excellent
Courtney
Aug 7, 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Funky Art Hotel- can't wait to come back!
The coolest, most funky awesome hotel I have ever stayed at anywhere in the world, and I have been traveling abroad for the last 17 years. Hotel owners are artist and designers and have brought to fruition a full eclectic vibe, right down each item on the delicious menu. I have told just about everyone I know about this place. It is an impressive sight and the rooms are as comfortable as they are beautiful.
Courtney
Stayed 1 night in Jul 2017