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New Orleans Hotel

3.5 star property
Enjoy the free WiFi at this 3.5-star Arrowtown inn

Choose dates to view prices

Photo gallery for New Orleans Hotel

Front of property
Comfort Apartment | Living area
Basic Room, 1 Queen Bed | 2 bedrooms, laptop workspace, iron/ironing board, free WiFi
Coffee service
Bar (on property)

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • Free WiFi
  • Parking included
  • Business services

Explore the area

Map
27 Buckingham Street, Arrowtown, 9302
  • Arrowtown Chinese Settlement
    ‪3 min walk‬
  • Coronet Peak Ski Area
  • Millbrook Resort Golf Course
    ‪3 min drive‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪17 min drive‬

Room options

View all photos for Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed | 2 bedrooms, laptop workspace, iron/ironing board, free WiFi

Basic Room, 1 Queen Bed

8.8 out of 10
Excellent
(3 reviews)
  • 161 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Apartment

Comfort Apartment | Living area

Comfort Apartment

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed | 2 bedrooms, laptop workspace, iron/ironing board, free WiFi

Superior Double Room, 1 Queen Bed

7.6 out of 10
Good
(5 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Arrowtown

In Arrowtown .Steps from the inn, you'll find Off The Wall Gallery and Lakes District Museum. Arrow River and Arrowtown Chinese Settlement are also within half a mile (1 km).
View more Inns in ArrowtownOpens in a new window

What's nearby

  • Arrowtown Chinese Settlement - 3 min walk - 0.2 miles
  • St Patrick's Catholic Church & Mary MacKillop's Cottage - 5 min walk - 0.3 miles
  • Tobins Track - 10 min walk - 0.6 miles
  • Millbrook Resort Golf Course - 3 min drive - 1.2 miles
  • Arrowtown Golf Course - 4 min drive - 1.8 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 19 min drive

Restaurants

  • ‪Coronet Peak - ‬20 min drive
  • ‪The Fork and Tap - ‬2 min walk
  • ‪Patagonia Chocolates - ‬1 min walk
  • ‪Provisions of Arrowtown Cafe - ‬3 min walk
  • ‪Amisfield Winery & Bistro - ‬6 min drive

About this property

New Orleans Hotel

Enjoy the free WiFi at this 3.5-star Arrowtown inn
As a guest of New Orleans Hotel, you'll find a terrace, a fireplace in the lobby, and an ATM. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Arrowtown inn.

  • 9 guestrooms or units
  • Meeting rooms
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • Fireplace in lobby
  • ATM
  • Smoking in designated areas
  • Bar or lounge
New Orleans Hotel offers 9 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate dining areas. Satellite television is provided.

Guests have access to shared bathrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

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Property amenities

Family friendly

  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site

Food and drink

  • Daily full breakfast available 9:00 AM to noon for a fee: NZD 12 to 30 per person
  • A bar/lounge

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Detached shared bathroom
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Separate dining area

More

  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 12.00 to 30.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard.
    For guests' safety, the property includes a smoke detector in each accommodation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel New
Hotel New Orleans
Hotel Orleans
New Orleans Hotel Inn
Orleans Hotel
Orleans New
New Orleans Hotel Arrowtown
New Orleans Arrowtown
New Orleans Hotel Arrowtown
New Orleans Hotel Inn Arrowtown

Frequently asked questions

How close is New Orleans Hotel to the airport?

New Orleans Hotel is 10.6 mi (19-min drive) away from the Queenstown Intl. Airport (ZQN) airport, the closest popular airport to the property.

Does New Orleans Hotel have an airport shuttle?

Airport shuttle services are not available at New Orleans Hotel.

How close is New Orleans Hotel to the beach?

This inn is 9.2 mi (19-min drive) from Frankton Beach and 12.5 mi (23-min drive) from Queenstown Beach. Don't forget your sunscreen!

Does New Orleans Hotel offer free breakfast?

Free breakfast isn’t provided at New Orleans Hotel, but full breakfast is offered for a fee of between NZD 12.00 and 30.00 per person. It's available every day from 9:00 AM to noon.

Is there a casino at New Orleans Hotel?

No, there is no casino at this inn, but SKYCITY Wharf Casino (17-min drive) and Skycity Queenstown Casino (20-min drive) are nearby.

What time is check-in at New Orleans Hotel?

Check-in start time: 3 PM; Check-in end time: 9 PM.

Is there free parking at New Orleans Hotel?

This inn offers free self parking.

Does New Orleans Hotel have a pool?

New Orleans Hotel does not have a pool.

Does New Orleans Hotel have a spa?

There are no spa services available at this inn.

How close is New Orleans Hotel to downtown Arrowtown?

New Orleans Hotel is 0.2 mi away from Arrowtown.

New Orleans Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 51 out of 219 reviews
Rating 8 - Good. 90 out of 219 reviews
Rating 6 - Okay. 43 out of 219 reviews
Rating 4 - Poor. 26 out of 219 reviews
Rating 2 - Terrible. 9 out of 219 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Sibylle

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Maya

Stayed 1 night in Feb 2025

8/10 Good

Doreen

Liked: Amenities
Very clean and quite even though it’s in the town centre Staff excellent. Should mention you have stairs to climb.
Stayed 1 night in Jan 2025

6/10 Okay

anthony p

Liked: Cleanliness, staff & service

Good value for money

The room basic but comfortable ,the carpet could do with a clean otherwise quite happy .guests get 10% off drinks and food in the pub which is a bonus.
Stayed 1 night in Jan 2025

6/10 Okay

Nathan

Traveled with partner
Liked: Cleanliness, staff & service
Great location and affordable in the heart of Arrowtown. While the room we had was dated, it was clean and tidy. The only downside was the lack of air-conditioning to cool the room down on a hot night. The desknfan provided was noisy and inadequate for how hot it was.
Stayed 1 night in Jan 2025

8/10 Good

Brittany

Liked: Staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looked out window and you could see the trees and snow capped mountains. Very pretty.
Stayed 1 night in Oct 2024

8/10 Good

Leasa

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Quick easy check in prosess conveniently situated in the heart of arrowtown perfect for short walks to restaurants. Rooms are in need of an up grade but all i needed was a clean bed and shower and thats exacly what i got
Stayed 1 night in Nov 2024

10/10 Excellent

Jeremy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Town was really cool to walk through, good coffee/breakfast options, good lunch options, good dinner options. Good shops to check out and explore. Everyone was nice and will definitely go back for another visit.
Stayed 3 nights in Oct 2024

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy staying at this venue, very friendly staff and great food.
Stayed 1 night in Jul 2024

6/10 Okay

Devinder

Traveled with family
Disliked: Amenities
No microwave and thick blanket for such weather conditions
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was warm.
Stayed 1 night in Jun 2024

2/10 Terrible

jo

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t book with hotels.com

Not the fault of the hotel but totally disappointed in hotels.com
Stayed 1 night in Jun 2024

6/10 Okay

Susan

Liked: Cleanliness, staff & service
Had all we needed but was a bit noisy. Handy location.
Stayed 1 night in May 2024

8/10 Good

SHANE A ROBERTS SUPERIOR

Stayed 2 nights in Apr 2024

10/10 Excellent

Pavan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Apr 2024

8/10 Good

Ruth

Stayed 1 night in Mar 2024

6/10 Okay

Tony and Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities
Unfortunately the wine glass was not cleaned properly.
Stayed 1 night in Feb 2024

10/10 Excellent

Guy

Stayed 1 night in Dec 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Ok for one night stay

The hotel is located behind a bar/restaurant, and to check-in, you have to have someone behind the bar do the check-in. To get to the hotel rooms, you go through the hallway to the bathrooms and exit to the back of the building where our room was located. Although the room was clean, carpet was worn and felt unclean. No microwave, just a hot pot (not clean) to heat water. Small frig, some mugs, no utensils but there were standard hotel amenities like tea, coffee, sugar and milk. Window panes did not close tightly which allowed bugs to fly in. Best part was the location due to Arrowtown being only a twenty minute drive to Queenstown. Quirky little town with small shops to explore.
Stayed 1 night in Nov 2023

8/10 Good

kim

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything and comfortable for an overnight. Friendly pub manager, simple no nonsense checkin and checkout.
Stayed 1 night in Oct 2023

10/10 Excellent

Solis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Karen

Stayed 1 night in Jul 2023

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
You’re right in the middle of the central part of Arrowtown, everything is on your doorstep. The hotel had a great open fire, in the bar area, old world charm
Stayed 2 nights in Jul 2023

6/10 Okay

Michelle

Business traveler
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2023