Rendezvous Heritage Hotel Queenstown

4.5 star property
4.5-star luxury hotel perfect for exploring Queenstown
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Photo gallery for Rendezvous Heritage Hotel Queenstown

Premier 2 Bedroom Apartment with Lake View | View from room
Meeting facility
Exterior
Indoor pool, outdoor pool, open 6:00 AM to 11:00 PM, pool umbrellas
Rooftop terrace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Hot Tub
  • Gym
  • Bar
  • 24/7 front desk

Explore the area

View in a map
91 Fernhill Road, Queenstown, 9197
  • TSS Earnslaw Steamship
    ‪20 min walk‬
  • Skyline Queenstown
    ‪3 min drive‬
  • Queenstown Gardens
    ‪9 min drive‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪12 min drive‬

Room options

Premier 2 Bedroom Apartment with Alpine View

  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 2 King Beds

Premier Room with Alpine View

  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Interconnecting Family Suite with Lake View

  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Deluxe Room With Lake View

9.0 out of 10
Wonderful
(6 reviews)
  • 279 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Interconnecting Two Bedroom Apartment with Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • 947 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed OR 4 Twin Beds and 1 Double Sofa Bed

Studio Apartment

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe Family Room

8.6 out of 10
Excellent
(28 reviews)
  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

Premier Room with Lake View

  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe Room with Alpine View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Studio Apartment with Lake View

9.8 out of 10
Exceptional
(9 reviews)
  • 474 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

1 Bedroom Apartment with Lake View

  • 947 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed OR 4 Twin Beds and 1 Large Twin Sofa Bed

Deluxe Room

9.0 out of 10
Wonderful
(35 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Interconnecting Two Bedroom Apartment

8.0 out of 10
Very good
(6 reviews)
  • 474 sq ft
  • Sleeps 5
  • 1 King Bed OR 2 Twin Beds

Interconnecting Family Suite

  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Premier 2 Bedroom Apartment with Lake View

  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 2 King Beds

Premier Room

9.8 out of 10
Exceptional
(12 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Queenstown

Heart of Queenstown.At this hotel, you'll be steps from Mt Crichton Loop Track and within a 15-minute walk of Lake Wakatipu. SKYCITY Wharf Casino and Steamer Wharf are also within 2 miles (3 km).

What's nearby

  • TSS Earnslaw Steamship - 20 min walk - 1.1 miles
  • Skyline Queenstown - 3 min drive - 1.0 mile
  • Kiwi and Birdlife Park - 3 min drive - 1.0 mile
  • Queenstown Mall - 3 min drive - 1.0 mile
  • Queenstown Gardens - 9 min drive - 1.9 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 12 min drive

Restaurants

  • ‪Pog Mahones - ‬3 min drive
  • ‪Pub On Wharf - ‬19 min walk
  • ‪Saigon Kingdom - ‬18 min walk
  • ‪Atlas Beer Cafe - ‬18 min walk
  • ‪Smiths Craft Beer House - ‬20 min walk

About this property

Rendezvous Heritage Hotel Queenstown

4.5-star luxury hotel perfect for exploring Queenstown
Rendezvous Heritage Hotel Queenstown offers its guests a seasonal outdoor pool, an indoor pool, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 3078 square feet (286 square meters) and includes a conference center. A fitness center, a library, and a terrace are also featured at the luxury Rendezvous Heritage Hotel Queenstown. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Queenstown hotel.

  • 175 guestrooms or units
  • 4 levels
  • 4 buildings
  • Meeting rooms
  • 3078 sq ft of conference space
  • 286 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski equipment storage
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Rendezvous Heritage Hotel Queenstown offers 175 air-conditioned accommodations with safes and complimentary newspapers. 49-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Covered self parking on site (NZD 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 30 for adults and NZD 16 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Ski storage
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch LCD TV with premium cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 65.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 1 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 30 for adults and NZD 16 for children
  • Covered self parking fee: NZD 15 per night
  • Rollaway bed fee: NZD 65.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in January and close in December.
  • Pool access available from 6:00 AM to 11:00 PM.
  • Children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heritage Hotel Queenstown
Heritage Queenstown
Queenstown Heritage
Heritage Queenstown Hotel Queenstown
Queenstown Heritage Hotel
Heritage Queenstown Hotel
Heritage Queenstown
Rendezvous Heritage Queenstown
Rendezvous Heritage Hotel Queenstown Hotel
Rendezvous Heritage Hotel Queenstown Queenstown
Rendezvous Heritage Hotel Queenstown Hotel Queenstown

Frequently asked questions

How close is Rendezvous Heritage Hotel Queenstown to the airport?

Rendezvous Heritage Hotel Queenstown is 5.8 mi (12-min drive) away from the Queenstown Intl. Airport (ZQN) airport, the closest popular airport to the property.

How much does it cost to stay at Rendezvous Heritage Hotel Queenstown?

As of Sep 8, 2025, prices found for a 1-night stay for 2 adults at Rendezvous Heritage Hotel Queenstown on Sep 18, 2025 start from $127.61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Rendezvous Heritage Hotel Queenstown have an airport shuttle?

Airport shuttle services are not available at Rendezvous Heritage Hotel Queenstown.

How close is Rendezvous Heritage Hotel Queenstown to the beach?

This hotel is 1 mi (7-min drive) from Queenstown Beach and 5.4 mi (17-min drive) from Frankton Beach. Don't forget your sunscreen!

Does Rendezvous Heritage Hotel Queenstown offer free breakfast?

Free breakfast isn’t provided at Rendezvous Heritage Hotel Queenstown, but buffet breakfast is offered for a fee of NZD 30 for adults and NZD 16 for children. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at Rendezvous Heritage Hotel Queenstown?

No, there is no casino at this hotel, but SKYCITY Wharf Casino (17-min walk) and Skycity Queenstown Casino (3-min drive) are nearby.

What time is check-in at Rendezvous Heritage Hotel Queenstown?

Check-in begins at 3:00 PM.

Is there free parking at Rendezvous Heritage Hotel Queenstown?

Free parking is not available at this hotel. Self parking is available for NZD 15 per night.

Does Rendezvous Heritage Hotel Queenstown have a pool?

Rendezvous Heritage Hotel Queenstown features an indoor pool and an outdoor pool. Guests can enjoy pool access from 6:00 AM to 11:00 PM.

Does Rendezvous Heritage Hotel Queenstown have a restaurant?

Rendezvous Heritage Hotel Queenstown is home to Mackenzies Restaurant, which features al fresco dining.

Does Rendezvous Heritage Hotel Queenstown have a spa?

There are no spa services available at this hotel.

How close is Rendezvous Heritage Hotel Queenstown to downtown Queenstown?

Rendezvous Heritage Hotel Queenstown is 0.9 mi away from Queenstown.

Rendezvous Heritage Hotel Queenstown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 589 out of 1003 reviews
Rating 8 - Good. 292 out of 1003 reviews
Rating 6 - Okay. 72 out of 1003 reviews
Rating 4 - Poor. 28 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Simone

Stayed 3 nights in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
The price for the accommodation on expedia.com was in USD, even though the prices were set in NZD in the settings. We only found out that the price was in USD when paying for the accommodation.
Stayed 1 night in Apr 2025

6/10 Okay

Rebecca

Traveled with family
Liked: Cleanliness, amenities
Sold as garden view but hotel dosnt have a garden. Staff happy to assist. Tv not working in first room.
Stayed 4 nights in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff so helpful location view facilities
Forest level 3 view from deck
Stayed 2 nights in Jun 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel located outside of the town center with a great view of the lake.
Stayed 4 nights in Jun 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with amazing views! Looks exaclty like the photos! Infront of a bus stop perfect to go into town only a few stops and bus also takes you to the airport. Lovely restaurant at the hotel and a nice spa :)) will be back again!
Stayed 4 nights in Jun 2025

10/10 Excellent

Mark Taupaki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice gym, sauna & spa
Stayed 3 nights in Jun 2025

10/10 Excellent

Benjamin Jackson

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The spa, sauna, pool and gym were perfect for ending each day with a good night soak and relax.
Stayed 4 nights in Jun 2025

10/10 Excellent

Coline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel facilities, it was pretty quiet when we stayed, really enjoyed the room, bed was super big and comfortable.
Stayed 3 nights in May 2025

6/10 Okay

Jesus Marcelino

Disliked: Amenities
.
Stayed 1 night in Jun 2025

4/10 Poor

Paschalis Baylon Chrismar, Pymble

Traveled with partner
Disliked: Staff & service
WiFi issues not advised before hand causing a missed important Zoom call. Cleaning staff nuisance despite Privacy sign & advised late checkout.
Stayed 12 nights in May 2025

10/10 Excellent

Lyn

Liked: Cleanliness, amenities, property conditions & facilities
The staff and general manager were welcoming and remembered us each day. There were changes in a la carte/buffet breakfast served but we never felt that it was a downgrade to us or other clients. The restaurant staff were so welcoming and professional. Other restaurants in Queenstown could follow the example of the Heritage staff!
Stayed 6 nights in May 2025

10/10 Excellent

Arief

Stayed 4 nights in May 2025

10/10 Excellent

Janice and Wayne

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We had a great room with view of the lake. We enjoyed the spa pool and will come back again in the future.
Stayed 2 nights in May 2025

8/10 Good

Sudhan, Napier

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at this hotel. Clean and comfortable room.
Stayed 2 nights in May 2025

10/10 Excellent

Nidavanh

Stayed 4 nights in May 2025

8/10 Good

Derek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay with the restaurant staff a particular standout. The cleaning staff were also outstanding as our room was beautiful attended to each day. The $15 pd parking is a bit of a turn off but a car is necessary given the hotel a little out of town.
Stayed 8 nights in May 2025

10/10 Excellent

Jayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the lake and the bus stops outside the door.
Stayed 4 nights in Apr 2025

10/10 Excellent

Rob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Highlight were the cocktails that we had, man behind the bar was a genius at serving up some great drinks, he was the highlight for us, a 10/10 for him.
Stayed 6 nights in May 2025

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly. Room was quiet and comfortable.
Stayed 5 nights in Mar 2025

4/10 Poor

Sophie

Stayed 4 nights in Apr 2025

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, room comfort
The hotel was a bit dated and worn in places. The bed was very comfortable. I was disappointed there was no indoor pool when I asked a staff member, even thought the website stated an indoor pool and outdoor seasonal pool. The hot tub/spa was luke warm. Good carparking. Probably wouldn't stay there again.
Stayed 1 night in May 2025

8/10 Good

Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, well appointed room, very spacious, slightly dated, could use some upgrades on sound proofing.
Stayed 3 nights in May 2025

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big, clean room which was great value for money. Very comfortable bed!!
Stayed 1 night in May 2025

8/10 Good

Esteban

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with very friendly and dedicated hosts
Stayed 2 nights in May 2025