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Rendezvous Heritage Hotel Queenstown

4.5 star property
4.5-star luxury hotel perfect for exploring Queenstown

Choose dates to view prices

Photo gallery for Rendezvous Heritage Hotel Queenstown

In-room safe, desk, blackout drapes, iron/ironing board
Rooftop terrace
Property amenity
Aerial view
Indoor pool, outdoor pool, open 6:00 AM to 11:00 PM, pool umbrellas

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
91 Fernhill Road, Queenstown, 9197
  • Place, TSS Earnslaw Steamship
    ‪20 min walk‬
  • Place, Skyline Queenstown
    ‪2 min drive‬
  • Place, Kiwi and Birdlife Park
    ‪2 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room

9.0 out of 10
Wonderful
(38 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Garden view

View all photos for Interconnecting Two Bedroom Apartment

In-room safe, desk, blackout drapes, iron/ironing board

Interconnecting Two Bedroom Apartment

8.0 out of 10
Very good
(6 reviews)
  • 474 sq ft
  • Sleeps 5
  • 1 King Bed OR 2 Twin Beds
  • Garden view

Deluxe Room

  • Sleeps 2

Interconnecting Two Bedroom Apartment

  • Sleeps 5

View all photos for Deluxe Family Room

Deluxe Family Room | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Family Room

8.4 out of 10
Very good
(31 reviews)
  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 2 King Beds
  • Garden view

View all photos for Premier Room

In-room safe, desk, blackout drapes, iron/ironing board

Premier Room

9.8 out of 10
Exceptional
(12 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Garden view

Deluxe Family Room

  • Sleeps 4

Studio Apartment With Lake View

  • Sleeps 3

View all photos for Deluxe Room with Alpine View

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room with Alpine View

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Mountain view

View all photos for Premier Room with Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Premier Room with Lake View

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Lake view

View all photos for Premier Room with Alpine View

In-room safe, desk, blackout drapes, iron/ironing board

Premier Room with Alpine View

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Mountain view

View all photos for Interconnecting Family Suite

In-room safe, desk, blackout drapes, iron/ironing board

Interconnecting Family Suite

  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed
  • Garden view

View all photos for Interconnecting Family Suite with Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Interconnecting Family Suite with Lake View

  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed
  • Lake view

View all photos for Premier 2 Bedroom Apartment with Alpine View

In-room safe, desk, blackout drapes, iron/ironing board

Premier 2 Bedroom Apartment with Alpine View

  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Mountain view

View all photos for Premier 2 Bedroom Apartment with Lake View

Premier 2 Bedroom Apartment with Lake View | In-room safe, desk, blackout drapes, iron/ironing board

Premier 2 Bedroom Apartment with Lake View

  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Lake view

View all photos for Studio Apartment

In-room safe, desk, blackout drapes, iron/ironing board

Studio Apartment

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Garden view

View all photos for Deluxe Room With Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room With Lake View

9.0 out of 10
Wonderful
(6 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Lake view

View all photos for Interconnecting Two Bedroom Apartment with Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Interconnecting Two Bedroom Apartment with Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • 947 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed OR 4 Twin Beds and 1 Double Sofa Bed
  • Garden view

View all photos for 1 Bedroom Apartment with Lake View

In-room safe, desk, blackout drapes, iron/ironing board

1 Bedroom Apartment with Lake View

  • 947 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed OR 4 Twin Beds and 1 Large Twin Sofa Bed
  • Lake view

View all photos for Studio Apartment with Lake View

Lake view

Studio Apartment with Lake View

9.8 out of 10
Exceptional
(11 reviews)
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Lake view

Premier Room

  • Sleeps 3

Studio Apartment

  • Sleeps 3

View all photos for Interconnecting Family Suite

In-room safe, desk, blackout drapes, iron/ironing board

Interconnecting Family Suite

  • Sleeps 5

Deluxe Room With Alpine View

  • Sleeps 2

Premier Room With Alpine View

  • Sleeps 3

View all photos for Premier Room With Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Premier Room With Lake View

  • Sleeps 3

1 Bedroom Apartment With Lake View

  • Sleeps 3

View all photos for Interconnecting Family Suite With Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Interconnecting Family Suite With Lake View

  • Sleeps 5

View all photos for Premier 2 Bedroom Apartment With Alpine View

In-room safe, desk, blackout drapes, iron/ironing board

Premier 2 Bedroom Apartment With Alpine View

  • Sleeps 5

View all photos for Premier 2 Bedroom Apartment With Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Premier 2 Bedroom Apartment With Lake View

  • Sleeps 5

Deluxe Room With Lake View

  • Sleeps 2

Interconnecting Two Bedroom Apartment With Lake View

  • Sleeps 5

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About the neighborhood

Queenstown

Heart of Queenstown.At this hotel, you'll be steps from Mt Crichton Loop Track and within a 15-minute walk of Lake Wakatipu. SKYCITY Wharf Casino and Steamer Wharf are also within 2 miles (3 km).

What's nearby

  • Steamer Wharf - 18 min walk - 1.0 mile
  • TSS Earnslaw Steamship - 20 min walk - 1.1 miles
  • Skyline Queenstown - 2 min drive - 1.0 mile
  • Kiwi and Birdlife Park - 2 min drive - 1.0 mile
  • Queenstown Gardens - 2 min drive - 1.2 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 17 min drive

Restaurants

  • ‪Smiths Craft Beer House - ‬3 min drive
  • ‪Saigon Kingdom - ‬19 min walk
  • ‪Finz - ‬19 min walk
  • ‪Pub On Wharf - ‬19 min walk
  • ‪Heritage Queenstown - ‬1 min walk

About this property

Rendezvous Heritage Hotel Queenstown

4.5-star luxury hotel perfect for exploring Queenstown
Rendezvous Heritage Hotel Queenstown offers its guests a seasonal outdoor pool, an indoor pool, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 3078 square feet (286 square meters) and includes a conference center. A fitness center, a library, and a terrace are also featured at the luxury Rendezvous Heritage Hotel Queenstown. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Queenstown hotel.

  • 175 guestrooms or units
  • 4 levels
  • 4 buildings
  • Meeting rooms
  • 3078 sq ft of conference space
  • 286 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski equipment storage
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Rendezvous Heritage Hotel Queenstown offers 175 air-conditioned accommodations with safes and complimentary newspapers. 49-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

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Jan 29 - Jan 30
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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Covered self parking on site (NZD 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 30 for adults and NZD 16 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Ski storage
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch LCD TV with premium cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 65.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 1 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 30 for adults and NZD 16 for children
  • Covered self parking fee: NZD 15 per night
  • Rollaway bed fee: NZD 65.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in January and close in December.
  • Pool access available from 6:00 AM to 11:00 PM.
  • Children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heritage Hotel Queenstown
Heritage Queenstown
Queenstown Heritage
Heritage Queenstown Hotel Queenstown
Queenstown Heritage Hotel
Heritage Queenstown Hotel
Heritage Queenstown
Rendezvous Heritage Queenstown
Rendezvous Heritage Hotel Queenstown Hotel
Rendezvous Heritage Hotel Queenstown Queenstown
Rendezvous Heritage Hotel Queenstown Hotel Queenstown

Frequently asked questions

How close is Rendezvous Heritage Hotel Queenstown to the airport?

Rendezvous Heritage Hotel Queenstown is 5.9 mi (17-min drive) away from the Queenstown Intl. Airport (ZQN) airport, the closest popular airport to the property.

How much does it cost to stay at Rendezvous Heritage Hotel Queenstown?

As of Jan 22, 2026, prices found for a 1-night stay for 2 adults at Rendezvous Heritage Hotel Queenstown on Feb 4, 2026 start from $209.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Rendezvous Heritage Hotel Queenstown have an airport shuttle?

Airport shuttle services are not available at Rendezvous Heritage Hotel Queenstown.

How close is Rendezvous Heritage Hotel Queenstown to the beach?

This hotel is 1.1 mi (3-min drive) from Queenstown Beach and 5.5 mi (17-min drive) from Frankton Beach. Don't forget your sunscreen!

Does Rendezvous Heritage Hotel Queenstown offer free breakfast?

Free breakfast isn’t provided at Rendezvous Heritage Hotel Queenstown, but buffet breakfast is offered for a fee of NZD 30 for adults and NZD 16 for children. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at Rendezvous Heritage Hotel Queenstown?

No, there is no casino at this hotel, but SKYCITY Wharf Casino (19-min walk) and Skycity Queenstown Casino (3-min drive) are nearby.

What time is check-in at Rendezvous Heritage Hotel Queenstown?

Check-in begins at 3:00 PM.

Is there free parking at Rendezvous Heritage Hotel Queenstown?

Free parking is not available at this hotel. Self parking is available for NZD 15 per night.

Does Rendezvous Heritage Hotel Queenstown have a pool?

Rendezvous Heritage Hotel Queenstown features an indoor pool and an outdoor pool. Guests can enjoy pool access from 6:00 AM to 11:00 PM.

Does Rendezvous Heritage Hotel Queenstown have a restaurant?

Rendezvous Heritage Hotel Queenstown is home to Mackenzies Restaurant, which features al fresco dining.

Does Rendezvous Heritage Hotel Queenstown have a spa?

There are no spa services available at this hotel.

How close is Rendezvous Heritage Hotel Queenstown to downtown Queenstown?

Rendezvous Heritage Hotel Queenstown is 0.9 mi away from Queenstown.

Rendezvous Heritage Hotel Queenstown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 598 out of 1016 reviews
Rating 8 - Good. 290 out of 1016 reviews
Rating 6 - Okay. 72 out of 1016 reviews
Rating 4 - Poor. 34 out of 1016 reviews
Rating 2 - Terrible. 22 out of 1016 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

nalini

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with water views. Great breakfast buffet.
Stayed 1 night in Oct 2025

6/10 Okay

Martine

Traveled with family and small children
Liked: Cleanliness
Only stayed one night but was very noisy. You could hear loud music, people in the corridor and people flushing toilets. The spa was great.
Stayed 1 night in Oct 2025

10/10 Excellent

sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

John, ashwood

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and tidy
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 1 night in Oct 2025

8/10 Good

Sayed, Bardia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Amazing views. However, they didn’t give me the lakeview which was booked via Expedia. We then had to be delayed by an hour where they logged in to their Expedia system and found out we had lakeview but apparently they were not advised by Expedia and so had to go through the delayed inconvenience of dragging our luggage with kids to wrong room and then had to change rooms again. The manager on duty Valentina wasn’t communicating during all these delays and once complained to the front staff the manager approached me saying she is still looking into it. Also the fact Expedia VIP perk free drinks were not provided. On the last night before our departure when I mentioned this only then we were provided the drink voucher. They asking us to complain to Expedia as apparently it’s all Expedia fault. Well it’s your duty to work with Expedia with all these communication issues between your hotel and them and not my duty. You need to talk to them to fix up the issues your customer is facing
Stayed 3 nights in Oct 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 3 nights in Oct 2025

10/10 Excellent

Indraniil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional location, with a perfect balance of tranquility, scenery & night life. Just a short walk away from Queenstown’s city centre, while being closer to nature and Queenstown’s beauty. Great service from the friendly & accommodating staff. Highly recommend.
Stayed 3 nights in Sep 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place !
Stayed 8 nights in Sep 2025

10/10 Excellent

HYO SEON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ralphy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All perfect
Stayed 2 nights in Oct 2025

8/10 Good

Wei

Traveled with family
Liked: Staff & service
A bit old but close to the lake
Stayed 4 nights in Sep 2025

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Taken care of

This was my favorite place I stayed during my trip, and this included a nice “resort”, a”spa”, and a “lodge”. Roma in Riccarton just made me feel taken care of - she showed me how to work all the buttons, gave me tips on places to go, gave me a little glass bottle of milk, and there was a glass pitcher of water waiting in the fridge. It was so clean and they cleaned during my stay which so many places don’t do any more. The bath products made the whole place smell lovely and the netted tub was divine. There was a welcome binder carefully out together with the menus from nearby restaurants. Just little details that made me feel taken care of. Netflix on tv was a nice touch for a little binge watching after a long day of hiking . I don’t usually leave reviews but this deserved one.
Stayed 2 nights in Sep 2025

8/10 Good

Carson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself and the staff was very nice. When we checked in the room smelled like cigarettes but they were able to fix this within a few hours. Parking at this hotel is a problem. We struggled to find a spot every night, especially the last night. People were parked all over the place. I was disappointed because I expect a spot when paying for parking. I would stay here again and would recommend it for the property itself but they need to work out the parking issue.
Stayed 3 nights in Oct 2025

10/10 Excellent

Veeko

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet room with nice waterfall view, friendly staffs.
Stayed 2 nights in Sep 2025

10/10 Excellent

justin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious room polite and helpful staff great location..thanks again Raj we will be back
Stayed 4 nights in Sep 2025

10/10 Excellent

Julieta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Stayed 5 nights in May 2025

8/10 Good

Raheleh

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Room was generally clean, but we did find a piece of pasta left inside the electric kettle. I guess the previous guest had used it to cook pasta, and unfortunately the housekeeper hadn’t cleaned it properly. When I called to report it, I was expecting a more sincere apology from the receptionist. The next day, when we went out to explore the city and returned in the afternoon, our room still hadn’t been cleaned, even though we had left the “please clean the room” tag on the door. I had to call reception again to request housekeeping. To be fair, the housekeeping lady was very polite, efficient, and did an excellent job once she arrived. However, given the number of rooms on the floor, it seemed more staff were needed, as only one person had been assigned to cover them all. On the positive side, the hotel’s location was excellent. It wasn’t right in the busy city center, but also not too far — just about a 20-minute walk to the center, with a very pleasant walkway alongside. I personally didn’t try the hotel breakfast, but my sons did and they really enjoyed it.
Stayed 2 nights in Sep 2025

8/10 Good

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities
It's a nice area to stay. The rooms are clean and a good size. They stored our luggage for a day free of charge, as we stayed one night in Milford Sound and came back. The hotel has a small laundry room (3 washing machines and 2 dryers). It operates with NZ$2 coins. You can request them at reception. Parking costs NZ$15 per night, which could be included in the price, as they're not other options in the area to park.
Stayed 1 night in Sep 2025

10/10 Excellent

BLAIR

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a homely comfortable feeling.
Stayed 3 nights in Sep 2025

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay
Stayed 5 nights in Sep 2025

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Bed was very worn out and springs gone on one side. Felt like falling out all night. The breakfast is very expensive for what you get. The pool/spa/sauna was a great feature but pool/spa are quite dated.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location, beautiful walk to town centre, and the views were spectacular. Did not use the dine-in, but the ambiance was wonderful with the fireplaces. Fantastic winter stay!
Stayed 6 nights in Jul 2025

10/10 Excellent

Zac

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this property because I was attended a conference that was held here, I wouldn't have normally stayed here even know I know it is really nice but because I thought it was to far from town... I went for my morning walk/run and was surprised that it did not take me long to get to town or the gardens at all. 10 out 10 will definitely stay again
Stayed 2 nights in Sep 2025

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view
Stayed 1 night in Sep 2025