4/10 Poor
David, Atlanta
Feb 9, 2016
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shangkeyou Express Inn in Qingdao
In all fairness to the hotel, when I booked the Shangkeyou Express Inn, I wasn't expecting the Hilton. The rooms in the ad showed that the rooms were plain, but livable. And for the cost, again, I was not expecting much.
One of the young ladies could speak some English, so that was helpful. But on the second day of my stay, I noticed some blue stains on my pillow. It turns out they use a pillow that has some kind of blue stuffing that when wet, reacts and stains things. I showed this to the staff, and they wanted to charge me if the stains didn't come out! They claimed it never happened before. So when I got new bedding, sure enough, it happened again, so this time, I washed it out and didn't tell them to avoid a conflict. Maid service is non existent. Someone does come around to clean up, but it is not like what you'd normally expect.
The beds are hard. They give you a soft mattress, but it might as well be a comforter. The WiFi is not too bad, but it does cut out from time to time, so be careful if you are downloading something or video chatting.
The room itself is old. The air conditioner works. If you are just looking for a place to stay while you get yourself oriented in Qingdao, it is a cheap place to do so. The main road is two blocks from the hotel, and McDonald's, KFC and any banking needs.