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The Portman Ritz-Carlton, Shanghai

5.0 star property
5-star luxury hotel near Jing'an Temple, connected to a shopping center

Choose dates to view prices

Photo gallery for The Portman Ritz-Carlton, Shanghai

Lounge
Living room
City view
1 bedroom, premium bedding, pillowtop beds, minibar
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Parking available
  • Gym

Explore the area

View in a map
Shanghai Centre, 1376 Nanjing Xi Lu, Shanghai, Shanghai, 200040
  • Place, Jing'an Temple
    ‪10 min walk‬
  • Place, People's Square
    ‪3 min drive‬
  • Place, The Bund
    ‪5 min drive‬
  • Airport, Shanghai (SHA-Hongqiao Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Skyline View - King

1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe Skyline View - King

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Skyline View - King

1 bedroom, premium bedding, pillowtop beds, minibar

Club Skyline View - King

  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe City View - King

1 bedroom, premium bedding, pillowtop beds, minibar

Club Deluxe City View - King

8.0 out of 10
Very good
(1 review)
  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite - King

1 bedroom, premium bedding, pillowtop beds, minibar

Premier Suite - King

7.0 out of 10
Good
(2 reviews)
  • 845 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe City View - King

1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe City View - King

8.0 out of 10
Very good
(1 review)
  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe - Twin

1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe - Twin

9.2 out of 10
Wonderful
(11 reviews)
  • 409 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe City View - Twin

1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe City View - Twin

  • 409 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe City View - Twin

1 bedroom, premium bedding, pillowtop beds, minibar

Club Deluxe City View - Twin

  • 409 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Suite - Twin

1 bedroom, premium bedding, pillowtop beds, minibar

Premier Suite - Twin

  • 845 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Skyline View - Twin

1 bedroom, premium bedding, pillowtop beds, minibar

Club Skyline View - Twin

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Business Studio - Twin

Club Business Studio - Twin | 1 bedroom, premium bedding, pillowtop beds, minibar

Club Business Studio - Twin

  • 516 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Skyline View - Twin

1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe Skyline View - Twin

  • 409 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe - King

Deluxe - King | 1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe - King

9.4 out of 10
Exceptional
(19 reviews)
  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Penthouse Suite

One Bedroom Penthouse Suite | 1 bedroom, premium bedding, pillowtop beds, minibar

One Bedroom Penthouse Suite

  • 1163 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3

View all photos for Two Bedroom Penthouse Suite

Two Bedroom Penthouse Suite | 1 bedroom, premium bedding, pillowtop beds, minibar

Two Bedroom Penthouse Suite

  • 1928 sq ft
  • 1 bedroom
  • City view
  • Sleeps 5

View all photos for Club Premier Suite - King

1 bedroom, premium bedding, pillowtop beds, minibar

Club Premier Suite - King

  • 845 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Business Studio - King

Club Business Studio - King | 1 bedroom, premium bedding, pillowtop beds, minibar

Club Business Studio - King

  • 517 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Shanghai

City center stay.With a stay at this Jing'an hotel, you'll be within half a mile (1 km) of Jing'an Temple and 2 miles (3 km) of People's Square. The Bund is 2.9 mi (4.7 km) away.

What's nearby

  • Jing'an Temple - 10 min walk - 0.6 miles
  • Former French Concession - 14 min walk - 0.8 miles
  • Shanghai Centre - 1 min drive - 0.0 miles
  • People's Square - 3 min drive - 2.0 miles
  • The Bund - 5 min drive - 3.4 miles

Getting around

  • Jing'an Temple Station - 8 min walk
  • Shanghai South Railway Station - 10 min drive
  • Hongqiao International Airport (SHA) - 21 min drive

Restaurants

  • ‪The Lobby Lounge - ‬3 min walk
  • ‪The Ritz Bar & Lounge - ‬2 min walk
  • ‪Portman's - ‬2 min walk
  • ‪Baker & Spice - ‬2 min walk
  • ‪Beef & Liberty - ‬1 min walk

About this property

The Portman Ritz-Carlton, Shanghai

5-star luxury hotel near Jing'an Temple, connected to a shopping center
The Portman Ritz-Carlton, Shanghai offers its guests an indoor pool, an outdoor pool, a hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge.

A business center, 11 meeting rooms, and limo/town car service are available. Event space at this hotel measures 60665 square feet (5636 square meters) and includes a conference center. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury The Portman Ritz-Carlton, Shanghai. A train station pick-up service and a train station drop-off service are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Shanghai hotel is smoke free.

  • 1 building
  • 593 guestrooms or units
  • 45 levels
  • 60665 sq ft of conference space
  • 5636 sq m of conference space
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Lockers available
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Portman Ritz-Carlton, Shanghai offers 593 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. Business-friendly amenities include desks, desk chairs, and phones. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and hair dryers. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards and change of bedsheets can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. A nightly turndown service is provided and housekeeping is offered daily.

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  • Hot Tub
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  • Kids pool
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$157 nightly
The price is $167
Oct 6 - Oct 7
Total with taxes and fees
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Property amenities

Family friendly

  • Baby bath
  • Children's toys
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Limo/town car service
  • Self parking on site (CNY 120 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 288 for adults and CNY 144 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Fitness classes
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Portable bathtub seat
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Cable/satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Portman Ritz-Carlton, Shanghai

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 408.1 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: CNY 5000 per day
  • A damage deposit of CNY 1000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CNY 288 for adults and CNY 144 for children
  • Self parking fee: CNY 120 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 408.1 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a deadbolt lock
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash.
    For guests' safety, the property includes a deadbolt lock in each accommodation. This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Portman Ritz-Carlton
Portman Ritz-Carlton Hotel
Portman Ritz-Carlton Hotel Shanghai
Portman Ritz-Carlton Shanghai
Portman Shanghai
Ritz-Carlton Portman
Ritz-Carlton Shanghai Portman
Shanghai Portman
Shanghai Portman Ritz-Carlton
Shanghai Ritz-Carlton Portman
Portman Ritz-Carlton Shanghai Hotel
The Portman Ritz-Carlton, Shanghai Hotel
The Portman Ritz-Carlton, Shanghai Shanghai
The Portman Ritz-Carlton, Shanghai Hotel Shanghai

Frequently asked questions

How close is The Portman Ritz-Carlton, Shanghai to the airport?

The Portman Ritz-Carlton, Shanghai is 7.9 mi (21-min drive) away from the Hongqiao International Airport (SHA) airport, the closest popular airport to the property.

How much does it cost to stay at The Portman Ritz-Carlton, Shanghai?

As of Oct 2, 2025, prices found for a 1-night stay for 2 adults at The Portman Ritz-Carlton, Shanghai on Oct 26, 2025 start from $155.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Portman Ritz-Carlton, Shanghai have an airport shuttle?

Airport shuttle services are not available at The Portman Ritz-Carlton, Shanghai.

Does The Portman Ritz-Carlton, Shanghai offer free breakfast?

Free breakfast isn’t provided at The Portman Ritz-Carlton, Shanghai, but full breakfast is offered for a fee of CNY 288 for adults and CNY 144 for children. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 6:30 AM to 11:00 AM.

Is there a casino at The Portman Ritz-Carlton, Shanghai?

No, there is no casino at this hotel.

What time is check-in at The Portman Ritz-Carlton, Shanghai?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at The Portman Ritz-Carlton, Shanghai?

Free parking is not available at this hotel. Self parking is available for CNY 120 per night.

Does The Portman Ritz-Carlton, Shanghai have a pool?

The Portman Ritz-Carlton, Shanghai features an indoor pool and an outdoor pool.

Does The Portman Ritz-Carlton, Shanghai have a restaurant?

The Portman Ritz-Carlton, Shanghai is home to Portman's, which features international cuisine.

Does The Portman Ritz-Carlton, Shanghai have a spa?

There are no spa services available at this hotel.

How close is The Portman Ritz-Carlton, Shanghai to downtown Shanghai?

The Portman Ritz-Carlton, Shanghai is 1.4 mi away from Shanghai.

The Portman Ritz-Carlton, Shanghai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 473 out of 734 reviews
Rating 8 - Good. 175 out of 734 reviews
Rating 6 - Okay. 50 out of 734 reviews
Rating 4 - Poor. 18 out of 734 reviews
Rating 2 - Terrible. 18 out of 734 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Business traveler
always stay here when in shanghai - never disappointed
Stayed 3 nights in Jun 2025

10/10 Excellent

AMIE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with exceptional service and excellent staff
Stayed 4 nights in Jun 2025

10/10 Excellent

Yan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

LUTFU, KARTAL

Traveled with family
Liked: Amenities, property conditions & facilities
Location
Stayed 6 nights in Jun 2025

6/10 Okay

Natalie

Stayed 5 nights in Jun 2025

10/10 Excellent

Jeremy, Boise

Liked: Cleanliness
Stayed 3 nights in Jun 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was outstanding. Great location, rooms, F&B on a high level. I would definitely recommend this hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kingman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Vincent Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything superior quality
Stayed 9 nights in May 2025

10/10 Excellent

Beiqi

Liked: Cleanliness, amenities, property conditions & facilities
My stay at Portman was perfect! Besides its excellent location and elegant decor, the staff was incredibly lovely and cordial. Their hospitality and courtesy were superb. I would like to give my special thanks to Helen who patiently helped me solve my issues and accommodated my requests. With utmost kindness, she continuously ensured that my 8-day stay at Portman was joyful. She also updated me about the fast-changing nearby shopping malls, restaurants, and boutiques. My room was constantly crystal clean with pink roses and everything was perfectly placed. Therefore, I will definitely stay at Portman again when I come back to Shanghai next time.
Stayed 8 nights in May 2025

6/10 Okay

Robin

Traveled with family
Liked: Cleanliness
Room was dated and smelled moldy.
Stayed 2 nights in May 2025

6/10 Okay

Diana

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
This hotel is too old!
Stayed 10 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay at the Portman Ritz-Carlton. The location was convenient and all the staff were attentive to detail and very welcoming. The buffet selection was wonderful and we were able to try something new every day of our week-long stay. We were travelling to celebrate a large birthday and the team very kindly arranged some room decorations and a lovely cake, thank you! We can't speak highly enough of our experience and will definitely be back.
Stayed 7 nights in May 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Jacqueline, Fort Lauderdale

Traveled with family
Liked: Cleanliness, amenities
Very nice staff. We are celebrating our 35th anniversary and they had our room decorated and with wine and cake. Thank you Portman Ritz Carlton for a wonderful vacation.
Stayed 3 nights in May 2025

10/10 Excellent

John Oliver

Traveled with family
Liked: Staff & service, property conditions & facilities
What a wonderful experience. Service was terrific, food was wonderful and Frank, the guest services manager, could not have been more helpful and an example of what the word “hospitality” means. Would definitely be my first choice.
Stayed 2 nights in May 2025

10/10 Excellent

Lan

Liked: Cleanliness, staff & service, property conditions & facilities
Love the services there: very hospitable and helpful. East access to everywhere. Will go back again
Stayed 1 night in Apr 2025

10/10 Excellent

Yujie, Westwood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Jin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Kim Hoe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
As always just perfect, they looked after my daughters amazingly
Stayed 1 night in Apr 2025

10/10 Excellent

Chukyum

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a very satisfactory stay , friendly staff with good service, and the property is well located
Stayed 4 nights in Apr 2025

8/10 Good

Ding

En
Stayed 2 nights in Apr 2025

10/10 Excellent

Chukyum

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loky greeted us upon check in, and extended great courtesy and hospitality. A very good check in experience, and the hotel is well located
Stayed 1 night in Apr 2025