4.5 out of 5

"Beautiful location, superior staff, incredible food. What more could you ask for. Juan our butler was the best. Made sure we got everything we asked f ... " More

By a verified traveler on Sun 14 May 2017

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Jr. Suite Garden View Dbl Bed (Butler Service, Spa treatment p/stay, horseback riding on the beach)

Bed Count 2 Queen Beds Maximum Occupancy 3 Max
$572 per night

Junior Suite Ocean Front (Butler Service Spa treatment p/stay horseback riding on the beach

Bed Count 1 King Bed Maximum Occupancy 2 Max

Romantic Junior Suite Garden View (Butler Service, Spa treatment p/stay, horseback riding on beach)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Romantic Jr Suite Agua Swim Up (Butler Service, Spa treatment p/stay, horseback riding on beach)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite Agua SwimUp Double Bed(Butler Service, Spa treatment p/stay, horseback riding on beach)

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Junior Suite Pool View (Butler Service, Spa treatment p/stay, horseback riding on the beach)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Zoetry Agua Punta Cana All Inclusive ratings based on 11 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5

Incredible!

Pros: Everything
Location: Perfectly located on the ocean and beach. Never had to leave the resort. Everything was already there
Beautiful location, superior staff, incredible food. What more could you ask for. Juan our butler was the best. Made sure we got everything we asked for. All the staff was so nice and helpful. Food was beautiful, tasty and plentiful. Would love to live there forever. 5 stars to Zoetry Punta Cana.

Posted by , from Waveland, MS on May 14, 2017

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Comment from Hotel Management

Jun 3, 2017 by Joaquin Ariztegui

Dear DebT, Thank you so much for sharing your expirience with us, thank you for giving us the oportunity to be your host during your vacations in Punta Cana. I have shared your comments with our staff, we all felt so happy knowing that you enjoyed your stay with us. Hope to see you soon. Cordially,

2 out of 5

Not exactly what we expected

The room they put us is was almost a heath hazard it was so outdated, there were teenagers drunk partying right above us at 2 AM. Food and staff were good but that is it.

Posted by on Mar 13, 2017

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Comment from Hotel Management

Mar 17, 2017 by Joaquin Ariztegui

Dear Guest, I would like to thank you very much for the time you took to share your feedback about your experience among us which has been brought to our attention. I’m very ashamed to read your feedback and notice that we have been unable to go beyond your expectations. It’s been very hard for me to understand that you had such experience at our wondrous place which contradicts what we really offer. On the behalf of the entire Zoëtry Agua team I would like to offer you our most sincere apologies for your disappointments. I can guarantee you that I have taken different measures based on your feedback in order to avoid any similar experiences. Our reputation and our guests’ satisfaction is our number one priority, therefore as you may understand, we are very concerned to read that we missed the opportunity to impress you and create great memories at our resort. Thanks once more for your kind feedback…. We hope to have the opportunity to serve you again soon! Cordially, Joaquin A. Ariztegui

5 out of 5

A Week of Rest and Relaxation

Pros: Overall, the staff was great. The food was excellent. The room and hotel grounds were extremely clean and well maintained.
Cons: We were assigned a "Butler" upon arrival. Unfortunately, our butler was not as attentive as we had hoped. Other butlers were much more helpful.
Location: We never left the resort except to walk the beach. Other than maybe a boat excursion I wouldn't recommend leaving.
Zoetry Aqua was true paradise. The small resort was a perfect place to relax and enjoy the sun. If you are looking a vacation filled with activities and lots to do, Zoetry is not for you.

Posted by , from Massachusetts on Feb 27, 2017

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Comment from Hotel Management

Mar 5, 2017 by Joaquin Ariztegui

Taigüey: Good Day - Good Sun! Dear Jill, I would like to thank you for the time you have taken to share your feedback in regards to your experience at our Zoëtry Agua Punta Cana. We are really glad that you could enjoy our facilities in general, I'm surprised to hear that your butler was not as attentive, our lovely staff is always willing to exceed our guests expectations in all aspects. Thanks once more for sharing your wonderful comments with us. We would love to have you back again to our premises. Cordially, Joaquin Ariztegui

5 out of 5

Zoetry is a great place to relax and enjoy

Pros: The staff was extremely professional. Every dinner item that I had were done to perfection. I loved every food item that I ordered.
Cons: The roof over the lobby bar needs repair. The roof leaked in a few places when a heavy rain fall occurred.
Location: The beach is peaceful. The pools are relaxing. They were never over-crowded.
The staff at Zoetry is amazing. The staff goes out of their way to make your vacation a special occasion. Every staff member that we spoke with was top notch. The butlers are a step above all others and each of them is awesome. The bartenders made us feel like family. Each bartender impressed us with several beverages that we never had before when we asked them to surprise us. There is top shelf liquor if you want to have drinks without rum even though their rum made some of the tastiest drinks. I drank the Presidente pilsner beer at the beach while in the shade. It was refreshingly cold and delicious.

Posted by , from Pennsylvania on Oct 20, 2015

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Comment from Hotel Management

Oct 12, 2016 by Joaquin Ariztegui

Dear Andy, I would like to thank you for your review, it made me happy to read your comments regarding your trip that you experienced our peace of heaven. Those really motivate us to provide our guests the best service. I will share this comments with the entire team. Zoetry Agua is an intimate paradise, a hidden garden of heaven, where everyone finds Unlimited Privileges, peaceful environment and a friendly service. Our goal is to surprise you with special treat, details; we try to move your senses to a certain level where smell, taste, vision, feeling and beauty are involved. Indeed, you will not find this unique experience on a typical all-inclusive resort because our guests are exceptional and we need to go beyond their dreams….by making them real… We are really glad to know that we were successful in providing you a wonderful experience... We hope to see you back soon! PD: The entire roof over the lobby has been renewed. =) Cordially, Joaquin Ariztegui

5 out of 5

Amazing honeymoon/couples resort

We had zero issues and found the resort to be amazing. One of the best features of the place is how small it is, we never had an issue getting chairs on the beach or pool in the shade. There was never more than a few people in the pool at once. It was amazing if your looking for a quiet intimate resort.  The beach was great, actually they have a really great wave break so for the ocean is quite calm right in front of the resort. They also have a hobie cat, kayaks, and snorkel gear that you can enjoy for free. Plenty of seating for the resort size, and someone comes by to get drinks for you. The rooms are very spacious - huge really, clean and well maintained. It had a safe and a daily refilled mini bar. Amazing tub and shower area. We were on the bottom floor, and had no roof leaks or anything like that. The plentiful free activities at the resort meant we did one paid excursion and we didn't get bored ever. They have a few different activities every day that we always found enjoyable. The drinks at the resort were actually noteworthy. I can't recall ever being to another resort where they truly give you top shelf liquor in whatever you want. The drinks were fantastic, and the bartenders were awesome all around. I think my wife and I honestly started and finished a bottle of grey goose over the course of a couple of nights. The food at the resort was also amazing - the best I've ever had at a resort. They did 3 nights of 5 course meals while we were there and they were some of the best food I've eaten. The blue cheese steak at amaya was so good I had to get it twice - something I've never done. A couple of other things. The drive to the resort is bit shocking. Between the speed bumps, pot holes, horrible roads, and the craziness of Dominican drivers we were feeling a bit car sick. Meds made the ride back alot more enjoyable - and sleepy. No one at the resort seems to expect tips, but we tipped anyway. We got a stack of USD ones and gave them out liberally. The service we got was amazing - we never ran out of a drink without someone asking if we needed more. Hard to know if tips help but its nice to give back to the workers anyway. The staff was extremely friendly with us, we always enjoyed seeing and chatting with them. Overall I can't believe how amazing it was and the value we got for how much it cost us. If your looking for a relaxing, quiet, vacation Zoetry is truly top notch. 

Posted by , from Portland, OR on Sep 13, 2013

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5 out of 5

Tropical, Secluded Paradise!

I honestly cannot say enough good things about Zoetry.  This serene, peaceful resort is like a living postcard.  The most beautiful scenery I have every seen, with pristine beaches where no one bothers you and the staff treat you so well and take the time to personally get to know you.  It is like the Garden of Eden, with Thatched roofs, suspended walkways, and beautiful grounds.   The spa is excellent, you get a twenty minute massage complimentary!  The drinks are divine, and the food in the restaurants is like eating out at a 5 star restaurant every night!  So delicious.   The resort is small, with only 50 suites (which are gorgeously appointed with natural stone and hardwood floors, his and her sinks, and maid service 3 times daily.  Our room was always clean and fresh and the maid even would lay out fresh flowers on our bed every day.  Impeccable service!   This is not a mega resort with tons of things to do all the time and no night clubs, Spring Break crowds, or that sort of thing.  You can go to neighboring Dreams Resort for a show or to eat in one of their many restaurants if you like.  But we were so happy and content at Zoetry we never wanted to spend one minute outside the resort!   Zoetry is for those who want to focus on rest, relaxation, and rejuvenation, without loads of crowds or people...the resort was 90% full and we hardly ever saw anyone around!  You never have to search for a spot on the beach, they have plenty of chairs and huts.  The hotel offers daily activities which were fun to partake in, such as diving, horseback riding, and more.  It was honestly the most wonderful vacation we have taken on all levels...amazing service, room comfort, staff, food, location, weather, everything.  It may be more expensive than other, larger resorts, but you get what you pay for and you will definitely not be disappointed.   I do recommend allowing the hotel to arrange for the private transfer from the airport to the hotel, they did an excellent job and it took all the stress out of our travel.  Also, nearly everyone in the resort spoke English so it wasn't a problem for us at all while we were there. I hesitate to share this review with others because I don't want the place to become too crowded or difficult to book, but it is a little slice of heaven.  We will definitely be back!  

Posted by , from Chicago, IL on Apr 30, 2013

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5 out of 5

My stay here was over the top!!!

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, stress free
Cons: hot coffee at breakfast
From the minute I got out of the shuttle to Zoetry, relaxation was felt immediately. Tranquility was the theme, and it was not missed. The staff was incredible, and sought to every need. The food was excellent and cooked to an individual's liking. My only regret was not extending my massage session, but the price excluded me from doing that. What was most enlightening, and i don't know why, but my last day was the best day. I was hating to leave!!! Thank you Piña, Alejandra, Juan (all those I met), and my masseuse (sorry I was able to remember your name). I can't wait to come back, and hope its just as tranquil and pleasing, as I experienced. Thanks Zoetry!!!!

Posted by , from Atlanta, GA, USA on Feb 6, 2013

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5 out of 5

A paradise for couples!!!

Pros: Quiet, romantic
This hotel is the most peaceful, relaxed and romantic hotel I have ever been to. I love their landscaping, gardens, unspoiled pools, and the walking paths!!!. At this hotel you feel like at your own little paradise, their service is great and I would definitely recommend you to get a private dinner by the beach, they really make a big effort for you to have the best romantic dinner ever. I wish I could have stayed longer!

Posted by on Jan 17, 2012

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3 out of 5

Good but not great

We stayed there on the last week of September 2008. We were the only guests in the entire resort and we felt that, eventhought the hotel is beautiful and the location is fantastic, the service wasn't great and many of the things they promised we did not get (windsurfing, different food choices, etc). Also, on the next day of our arrival we were told by the front desk that we could go to town to get a bathing suit for our baby and they even called a taxi to take us there, but after 45 minutes of driving and finally arriving to a small market, we realized that the whole purpose of the trip was to make us buy local stuff and there was no bathing suit to be seen! the whole taxi experience cost us US$90 and at our arrival at the hotel nobody could explain to us why then sent us there in the first place. I found the spa completely overrated, the pedicure I got was horrible. We live in New York City and we are used to high end services, we have traveled almost all over the world, so perhaps our standards are a bit high, but I just had the need to write this review to warn other demanding travelers like us. Also, the place is not comfortable to be carrying a baby in a stroller around. On a positive note, the pool is fantastic.

Posted by on Dec 2, 2008

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5 out of 5

Agua Resort is as Good as It Gets!

This place is paradise. I have traveled to beaches the world over and this place is it! Cherating, Malaysia -- Tahiti -- Fiji -- Yasawa Islands -- Rarotonga -- Singapore -- Maui -- Manzanillo -- Puerto Vallarta -- Acapulco -- Cozumel -- Cancun -- Panama City, Panama -- Rio de Janeiro -- Green Turtle Cay -- Bahamas -- Bosporus Sea -- Aegean Sea. The cuisine is artful. The sand is fine-grained. The buildings are thatched-roof with native materials. The staff harvests coconuts from the trees daily. The ocean is emerald green near shore, crystal blue at a distance, and royal blue on the horizon. The rooms are over-sized, with exquisite fixtures and slate facilities. The sitting porch provides an uncluttered view of the ocean. The hotel provides transport from the airport. Be sure to ask to stop for some El Presidente beer along the way. One bottle is all you will need. I thought I was in a Harrison Ford movie as we wound through the semi-jungles, farmlands, and then over a road that wasn?t a road -- it was just a flat area that traversed an old settlement. The spa provides fine service, and don?t miss a daily trip to the water-spa, which is a free service. Fallen flowers dot the wooden trails along the resort. When at the bar, just ask them to make you something special. You won't regret allowing her to make the decision. They speak English here, and the serving staff is relentless. As you relax in a wooden lounge on the beach, fresh bottled water appears. Later, when you awake, a frozen drink is sitting next to you. The sun is strong. You will get a tan. Don?t over-do it. The food is very, very fine.

Posted by on Nov 12, 2008

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About the Zoetry Agua Punta Cana All Inclusive

Location Uvero Alto, Punta Cana, La Altagracia 23000

Family Friendly Amenities

  • On private beach
  • Number of outdoor pools - 2
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking