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The Westin Puntacana Resort & Club

4.5-star property
Playa Blanca, Punta Cana, La Altagracia 1-855-201-7819

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4.4 out of 5
Excellent!
See all 20 Travelocity Reviews

"Beautiful well maintained property. Rooms could use some updating as well as restaurant offerings. Service was excellent. " More

By a verified traveler on Wed 12 Feb 2020

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Hotel Description

4.5-star beach resort near Punta Cana Beach

Seaside stay

At this Punta Cana resort, you'll be within half a mile (1 km) of Punta Cana Beach and 3 miles (5 km) of La Cana Golf Course. Corales Golf Course and Indigenous Eyes Ecological Park are also within 3 miles (5 km).

36-hole golf course

This luxury resort features a golf course, a full-service spa, and a marina. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Enjoy the 8 outdoor tennis courts and get free self parking.

Comfy beds, WiFi

Boasting comforts such as pillowtop beds and Egyptian cotton sheets, the 200 guestrooms offer thoughtful touches like pillow menus and bathrobes. Balconies, sofa beds, and 24-hour room service are also available.

Junior Suite, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Beachfront

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Traditional Room, 2 Double Beds, Sea View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Traditional Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Westin Puntacana Resort & Club ratings based on 20 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Puntacana Resort & Club

Everyone (16) Couples (2) Family (1)
4 out of 5
Beautiful well maintained property. Rooms could use some updating as well as restaurant offerings. Service was excellent.

Posted by , from Newark on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by Angel

Dear Leigh, thank you very much for staying with us! We appreciate your feedback. Our staff is very happy you received excellent service during your stay. As we value your comments, we have conveyed them to our Management Team to be considered. We look forward to welcoming you again soon.

4 out of 5
I found it disappointing that shuttle service from and to the airport had to be paid for. This hotel is so close to the airport and for the money that you spend to stay here it should be provided like so many other resorts do. The wifi is horrible! There should be a microwave & refrigerator provided not a minibar. You can't even buy a bottle of wine to keep chilled for a romantic night in. If you eat at the restaurants you can not take home what you couldn't eat but paid for. Nightlife here doesn't exist. You have to go elsewhere. However..... The staff here is wonderful! Excellent room service! Rooms are very clean. If you looking for a place for nothing other than to relax and do nothing, this is it. Suggestion: Get some bands, do some theme parties, have a happy hour with free hors d'oeuvres. Something! Anything for the adults to enjoy at night!!!!

Posted by on Dec 6, 2019

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Comment from Hotel Management

Dec 6, 2019 by Angel

Dear Guest, thank you very much for staying with us! We sincerely appreciate your feedback and the time you have taken to post your thorough and detailed feedback about our property. We are very sorry you are disappointed because of the situation with the Airport Transfers. We deeply appreciate your concern, interest and the extra time you have taken to bring these matters to our attention. Please do note that we have escalated these suggestions you have made to our management so they are taken under consideration. We look forward to welcoming you again to our Resort.

5 out of 5
The pool and spa was amazing and the ocean view from my room

Posted by on Mar 26, 2019

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Comment from Hotel Management

Mar 26, 2019 by Angel

Dear Guest, thank you for staying with us! We appreciate your feedback and sincerely look forward to welcoming you again to our beautiful The Westin Puntacana Resort & Club.

5 out of 5
Beautiful resort, great people and awesome food. Right on the beautiful white sand beach.

Posted by on Jan 11, 2019

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Comment from Hotel Management

Jan 12, 2019 by Angel

Dear Guest, thank you very much for staying with us! We sincerely appreciate your feedback and truly look forward to welcome you again. Our staff is very happy that you enjoyed your stay with us.

1 out of 5
Would have been excellent except for the mold under the sinks. Changed room three times before issue was resolved There is some white caulk they used to try to cover the mold but once the air conditioner is off it smells like a dead rodent. I had to check out eight rooms altogether before finding one where the wood under the sink was unaffected. I also do not eat pork and after being promised the beans were always safe for vegetarians I found a big piece of bacon fat in there. Then finally on the last night of my stay a fellow guest at the bar was drunk, obnoxious and insulting to the bartender, other guests and myself. He actually put his hands on me forcing me to abandon my dinner and go back to the room S I saw the staff was not going to handle him. As I was there for Two weeks and nothing is refundable I simply made the best of it. That being said the head bartender Mercedes and Kenia were very good but Mercedes was not there whenever things went wrong. The beach is beautiful and most of the staff nice and my housekeeper Sonia was also great. However, because of the issues above I could never recommend this resort which is a shame. They blew an opportunity to have a customer for life by making me feel like I was not a valued human being.

Posted by , from Brooklyn on Sep 17, 2018

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5 out of 5
Amazing experience! Great hotel, great food. I would definitely go back.

Posted by , from Vaudreuil on Jul 5, 2018

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Comment from Hotel Management

Jul 12, 2018 by Angel

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Most relaxing hotel in DR

Pros: beach, pool, room, location, staff, restaurants
Cons: Lunch or Dinner buffet would be nice
Location: beautiful beach with lots of excersions nearby
The hotel, pool and beach were amazing. The staff was exceptional. It was the best vacation we've ever had thanks to the staff at the Westin! Thank you!

Posted by , from Omaha, NE on Jun 21, 2017

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Comment from Hotel Management

Aug 11, 2017 by General Manager Assistant

Dear Jennifer, We would like to thank you for posting a nice comment about your first visit to our resort, we are proud of ourselves to know that we received the excellence service that you deserve, and the staff and facilities exceeded your expectations. Please come back soon and we will be more than happy to welcome you again.

5 out of 5
Pros: The pools were beautiful!
Cons: The room service food was average. I did not really like any dressing options for my salad, but the service was good.
Location: Punta Cana Village is nearby
The view from my room was amazing! The nightly price was also affordable!!!

Posted by , from Los Angeles on May 19, 2017

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4 out of 5

Hotel was excellent but way too expensive

The hotel and the staff was excellent but way too expensive. It's good when you are looking to relax not partying

Posted by , from A on Feb 25, 2017

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4 out of 5

great stay at westin

Pros: nice hotel, nice pool, nice beach - staff were all great!
Cons: food is just ok...
Location: go to Monkeyland! (off the property) we loved it...and the reserve which is on the property
very nice hotel, staff was great, close to beach, we would go back there again very close to airport so that was nice too...

Posted by , from pa on Feb 20, 2017

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About the The Westin Puntacana Resort & Club

Location Playa Blanca, Punta Cana, La Altagracia 23000

Renovations + Closures

This property is closed from 24 March 2020 to 30 June 2020 (dates subject to change).

This property is closed from 24 March 2020 to 30 June 2020 (dates subject to change).

Property Features

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Enjoy a summer holiday at The Westin Puntacana Resort & Club, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa. There are 5 restaurants on site. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 3 bars/lounges. Public spaces have WiFi for a fee. This luxury resort also offers an outdoor pool, outdoor tennis courts, and a 24-hour fitness center. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Punta Cana resort.

  • 200 guestrooms or units
  • 4 levels
  • 5 dining venues
  • 2 bars on the beach
  • 3 bars or lounges
  • 3154 sq ft of conference space
  • 293 sq m of conference space
  • Bar by the pool
  • Kid's club (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Outdoor tennis courts - 8
  • Laundry facilities
  • Sofa bed
  • Refrigerator (on request)
  • Microwave (on request)

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Punta Cana (PUJ-Punta Cana Intl.) (3.2 km / 2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

The Westin Puntacana Resort & Club offers 200 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Accommodations are furnished with sofa beds and desks. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Punta Cana resort provides wired and wireless Internet access for a surcharge. Additionally, rooms include complimentary bottled water and coffee/tea makers. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Private balcony
  • Pillowtop beds
  • Pull-out sofa bed
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.

Anani - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Brassa Grill and Bar - This beachfront restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Playa Blanca - Overlooking the ocean, this restaurant specializes in Caribbean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

La Yola - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.

Bamboo - This restaurant specializes in fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

24-hour room service is available.

Nearby Activities

Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including 8 outdoor tennis courts. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf driving range on site
  • Golfing nearby
  • Segway rental/tour nearby
  • Horse riding/rental on site
  • Yoga classes/instruction on site

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa, Six Senses Spa. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Thai massage
  • Manicures and pedicures
  • Detoxification wrap
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 50 lbs)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Pets allowed (no fees)
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 20 per person (approximately)
  • Fee for in-room wireless Internet: USD 8 per day (5-device limit, rates may vary)
  • Fee for in-room wired Internet: USD 8 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 8 per day (5-device limit, rates may vary)
  • Airport shuttle fee: USD 20 per room (one-way)
  • Airport shuttle fee per child: USD 0 (one-way), (up to 12 years old)
  • A pet fee will be charged
  • Refrigerator fee: USD 13 per night
  • In-room microwave fee: USD 13 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Puntacana Westin
  • Westin Puntacana
  • Westin Puntacana Club
  • Westin Puntacana Club Punta Cana
  • Westin Puntacana Resort
  • Westin Puntacana Resort & Club
  • Westin Puntacana Resort & Club Punta Cana
  • Westin Puntacana Resort Club Punta Cana
  • Westin Puntacana Resort Club
  • The Westin Puntacana Resort Club
  • The Westin Puntacana & Club
  • The Westin Puntacana Resort & Club Resort
  • The Westin Puntacana Resort & Club Punta Cana
  • The Westin Puntacana Resort & Club Resort Punta Cana

You should know

  • The Westin Puntacana Resort & Club offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.