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The Westin Puntacana Resort & Club

4.5-star property
Playa Blanca, Punta Cana, La Altagracia 1-855-201-7819
4.5 out of 5
Wonderful!
See all 25 travelocity Reviews

"We absolutely loved our stay at the The Westin. It is a beautiful resort and the staff was excellent. They were friendly, kind and helpful. Highly rec ... " More

By a verified traveler on Fri 18 Mar 2022

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Hotel Description

4.5-star beach resort near Punta Cana Beach

Seaside stay

You'll find Punta Cana Beach and Six Senses Spa within 2 miles (3 km) of this resort. La Cana Golf Course and BlueMall Punta Cana are also within 3 miles (5 km).

36-hole golf course

This smoke-free resort features a golf course, a full-service spa, and a marina. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Enjoy the 8 outdoor tennis courts and get free self parking.

Traditional Room, 2 Double Beds, Balcony, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$379* Per night/room Feb 1 - Feb 2

Junior Suite, 1 King Bed, Balcony, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 1 King Bed, Balcony, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Balcony, Beach View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Traditional Room, 1 King Bed, Balcony, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Westin Puntacana Resort & Club ratings based on 25 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Puntacana Resort & Club

Everyone (16) Couples (4) Family (3)
5 out of 5
We absolutely loved our stay at the The Westin. It is a beautiful resort and the staff was excellent. They were friendly, kind and helpful. Highly recommend! Plus the Dominican Republic is a beautiful island.

Posted by on Mar 18, 2022

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Comment from Hotel Management

Apr 4, 2022 by Angelo Camejo

Dear Mrs, Kimberlee On behalf of the entire hotel team, I want to thank you for sharing about your positive feedback . It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely,

5 out of 5
Great property. Decent pool area.

Posted by on Nov 9, 2021

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5 out of 5
There’s nothing not to like. This was my second time at this property. It is still very exclusive, very comfortable and a very pleasant place to stay. The staff is so friendly and helpful every where you go. Our breakfast was top quality with so many great and healthy choices. The beach is one of the best in Punta Cana. We will definitely stay here again!.

Posted by on May 19, 2021

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5 out of 5
nice beach... apart from everyone. excellent attention

Posted by , from DR on Oct 19, 2020

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Comment from Hotel Management

Oct 19, 2020 by Angel

Dear Luis, Thank you for staying with us! We genuinely value your feedback. Our staff is very pleased you enjoyed your stay with us at The Westin Puntacana Resort & Club. We would be more than delighted to welcome you again to our great property.

4 out of 5
Beautiful well maintained property. Rooms could use some updating as well as restaurant offerings. Service was excellent.

Posted by , from Newark on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by Angel

Dear Leigh, thank you very much for staying with us! We appreciate your feedback. Our staff is very happy you received excellent service during your stay. As we value your comments, we have conveyed them to our Management Team to be considered. We look forward to welcoming you again soon.

4 out of 5
I found it disappointing that shuttle service from and to the airport had to be paid for. This hotel is so close to the airport and for the money that you spend to stay here it should be provided like so many other resorts do. The wifi is horrible! There should be a microwave & refrigerator provided not a minibar. You can't even buy a bottle of wine to keep chilled for a romantic night in. If you eat at the restaurants you can not take home what you couldn't eat but paid for. Nightlife here doesn't exist. You have to go elsewhere. However..... The staff here is wonderful! Excellent room service! Rooms are very clean. If you looking for a place for nothing other than to relax and do nothing, this is it. Suggestion: Get some bands, do some theme parties, have a happy hour with free hors d'oeuvres. Something! Anything for the adults to enjoy at night!!!!

Posted by on Dec 6, 2019

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Comment from Hotel Management

Dec 6, 2019 by Angel

Dear Guest, thank you very much for staying with us! We sincerely appreciate your feedback and the time you have taken to post your thorough and detailed feedback about our property. We are very sorry you are disappointed because of the situation with the Airport Transfers. We deeply appreciate your concern, interest and the extra time you have taken to bring these matters to our attention. Please do note that we have escalated these suggestions you have made to our management so they are taken under consideration. We look forward to welcoming you again to our Resort.

5 out of 5
The pool and spa was amazing and the ocean view from my room

Posted by on Mar 26, 2019

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Comment from Hotel Management

Mar 26, 2019 by Angel

Dear Guest, thank you for staying with us! We appreciate your feedback and sincerely look forward to welcoming you again to our beautiful The Westin Puntacana Resort & Club.

5 out of 5
Beautiful resort, great people and awesome food. Right on the beautiful white sand beach.

Posted by on Jan 11, 2019

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Comment from Hotel Management

Jan 12, 2019 by Angel

Dear Guest, thank you very much for staying with us! We sincerely appreciate your feedback and truly look forward to welcome you again. Our staff is very happy that you enjoyed your stay with us.

1 out of 5
Would have been excellent except for the mold under the sinks. Changed room three times before issue was resolved There is some white caulk they used to try to cover the mold but once the air conditioner is off it smells like a dead rodent. I had to check out eight rooms altogether before finding one where the wood under the sink was unaffected. I also do not eat pork and after being promised the beans were always safe for vegetarians I found a big piece of bacon fat in there. Then finally on the last night of my stay a fellow guest at the bar was drunk, obnoxious and insulting to the bartender, other guests and myself. He actually put his hands on me forcing me to abandon my dinner and go back to the room S I saw the staff was not going to handle him. As I was there for Two weeks and nothing is refundable I simply made the best of it. That being said the head bartender Mercedes and Kenia were very good but Mercedes was not there whenever things went wrong. The beach is beautiful and most of the staff nice and my housekeeper Sonia was also great. However, because of the issues above I could never recommend this resort which is a shame. They blew an opportunity to have a customer for life by making me feel like I was not a valued human being.

Posted by , from Brooklyn on Sep 17, 2018

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5 out of 5
Amazing experience! Great hotel, great food. I would definitely go back.

Posted by , from Vaudreuil on Jul 5, 2018

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Comment from Hotel Management

Jul 12, 2018 by Angel

Thanks for staying with us. We appreciate your feedback!

About the The Westin Puntacana Resort & Club

Location Playa Blanca, Punta Cana, La Altagracia 23000

Renovations + Closures

The property will be renovating from November 14 2022 to March 1 2023 (completion date subject to change). The following areas are affected:

  • One of the dining venues

Alternate facilities will be available offsite during the renovation.

Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Property Features

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Enjoy a summer holiday at The Westin Puntacana Resort & Club, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa. There are 5 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 3 bars/lounges. Public spaces have WiFi for a fee. This luxury resort also offers an outdoor pool, outdoor tennis courts, and a 24-hour fitness center. Free self parking is available. This 4.5-star Punta Cana resort is smoke free.

  • 200 guestrooms or units
  • 4 levels
  • 5 dining venues
  • 2 bars on the beach
  • 3 bars or lounges
  • 3154 sq ft of conference space
  • 293 sq m of conference space
  • Deli
  • Kid's club (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Elevator
  • No smoking on site
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Soundproofed rooms
  • Outdoor tennis courts - 8
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Refrigerator (on request)
  • Microwave (on request)

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

The Westin Puntacana Resort & Club offers 200 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Additionally, rooms include complimentary bottled water and coffee/tea makers. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Private balcony
  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.

Anani - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Brassa Grill and Bar - This beachfront restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Playa Blanca - Overlooking the ocean, this restaurant specializes in Caribbean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

La Yola - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.

Bamboo - This restaurant specializes in fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

24-hour room service is available.

Nearby Activities

Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including 8 outdoor tennis courts and a marina. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Golf driving range on site
  • Golfing nearby
  • Segway rental/tour nearby
  • Horse riding/rental on site
  • Yoga classes/instruction on site

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa, Six Senses Spa. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Thai massage
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Detoxification wrap
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

The Westin Puntacana Resort & Club offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 50 lbs per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 35 per accommodation, per night

The resort fee includes:

  • Partner property beach club access
  • Shuttle service
  • Bicycle storage
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 20 per person (approximately)
  • Fee for in-room wireless Internet: USD 8 per day (5-device limit, rates may vary)
  • Fee for in-room wired Internet: USD 8 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 8 per day (5-device limit, rates may vary)
  • Airport shuttle fee: USD 20 per room (one-way)
  • Airport shuttle fee per child: USD 0 (one-way), (up to 12 years old)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 13 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Puntacana Westin
  • Westin Puntacana
  • Westin Puntacana Club
  • Westin Puntacana Club Punta Cana
  • Westin Puntacana Resort
  • Westin Puntacana Resort & Club
  • Westin Puntacana Resort & Club Punta Cana
  • Westin Puntacana Resort Club Punta Cana
  • Westin Puntacana Resort Club
  • The Westin Puntacana Resort Club
  • The Westin Puntacana & Club
  • The Westin Puntacana Resort & Club Resort
  • The Westin Puntacana Resort & Club Punta Cana
  • The Westin Puntacana Resort & Club Resort Punta Cana

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.