Zel Punta Cana – All Inclusive

4.5 star property
4.5-star luxury property near Cocotal Golf and Country Club

Choose dates to view prices

Photo gallery for Zel Punta Cana – All Inclusive

Exterior
Property video
4 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Designer store
3 bars/lounges, swim-up bar, poolside bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • All inclusive
  • Bar
  • Pet friendly
  • Pool
  • Room service
  • Gym

Explore the area

View in a map
Playa Bavaro, Punta Cana, La Altagracia, 23000
  • Cocotal Golf and Country Club
    ‪13 min walk‬
  • Los Corales Beach
    ‪16 min walk‬
  • Bavaro Beach
    ‪10 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪22 min drive‬

Room options

Zel Suite

8.0 out of 10
Very good
(65 reviews)
  • 796 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Zel Swimup Suite

7.2 out of 10
Good
(17 reviews)
  • 807 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Zel Two Bedroom Master Suite Swimup

9.4 out of 10
Exceptional
(3 reviews)
  • 1883 sq ft
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Zel Two Bedroom Master

8.4 out of 10
Very good
(17 reviews)
  • 1883 sq ft
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Zel Master Suite

8.6 out of 10
Excellent
(25 reviews)
  • 1076 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Zel Swimup Master Suite

7.4 out of 10
Good
(11 reviews)
  • 1076 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Casa Zel SwimUp Suite

  • 3531 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Suite Master with Garden View

  • 1076 sq ft
  • Sleeps 4

Room Deluxe with Pool View

  • 807 sq ft
  • Sleeps 4

Suite Master with Pool View

  • 1076 sq ft
  • Sleeps 4

Double Suite Master with Garden View

  • 1883 sq ft
  • Sleeps 6

Room Standard with Garden View

  • 796 sq ft
  • Sleeps 4

Double Suite Master with Pool View

  • 1883 sq ft
  • Sleeps 6

Suite Master with Garden View

  • 1076 sq ft
  • Sleeps 1

Suite Master with Pool View

  • 1076 sq ft
  • Sleeps 1

Room Deluxe with Pool View

  • 807 sq ft
  • Sleeps 1

Suite Standard with Garden View

  • 796 sq ft
  • Sleeps 1

You may also like

About the neighborhood

Punta Cana

Bávaro stay.With a stay at this Bávaro property, you'll be within half a mile (1 km) of Cocotal Golf and Country Club and 2 miles (3 km) of Los Corales Beach. Cortecito Beach and Bavaro Beach are also within 3 miles (5 km).

What's nearby

  • Cocotal Golf and Country Club - 13 min walk - 0.7 miles
  • Los Corales Beach - 16 min walk - 0.9 miles
  • Cortecito Beach - 5 min drive - 1.7 miles
  • Downtown Punta Cana - 8 min drive - 3.8 miles
  • Bavaro Beach - 10 min drive - 2.7 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 27 min drive

Restaurants

  • ‪Hokkaido - ‬11 min walk
  • ‪Olio - ‬6 min drive
  • ‪Fusion - ‬1 min drive
  • ‪World Cafe - ‬1 min drive
  • ‪Oceana Restaurant - ‬1 min drive

About this property

Zel Punta Cana – All Inclusive

4.5-star luxury property near Cocotal Golf and Country Club
Some rates at Zel Punta Cana – All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

A private beach is featured. As a guest of Zel Punta Cana – All Inclusive, you'll find a full-service spa, a golf course, and 2 outdoor swimming pools. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A free manager's reception is offered daily. WiFi is free in public spaces.

A fitness center, spa services, and multilingual staff are also featured at the luxury Zel Punta Cana – All Inclusive. Self parking is free. A complete renovation of Zel Punta Cana – All Inclusive was completed in December 2024.

Smoking is allowed in designated areas at this Mediterranean Punta Cana property.

  • 190 guestrooms or units
  • 3 levels
  • 8 buildings
  • 4 dining venues
  • 3 bars or lounges
  • Built in 2008
  • Manager's reception (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Beauty salon
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Zel Punta Cana – All Inclusive offers 190 air-conditioned accommodations with outdoor private hot tubs and minibars. Accommodations offer separate dining areas and include dining tables. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

AUA Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, Spanish

Similar properties

Property amenities

Family friendly

  • 2 outdoor pools
  • Dining table
  • Laundry facilities
  • Lifeguards on site
  • Living room
  • Mini-fridge
  • Separate in-room dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free secured self parking on site

Food and drink

  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • 2 outdoor pools
  • 27-hole golf course
  • 5 outdoor tennis courts
  • Beach volleyball
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf lessons
  • Gym
  • Optional golf privileges
  • Wine tasting room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Magnifying mirror
  • No elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • HDTV with premium cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Dining table
  • Dishwasher
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: DOP 3150 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DOP 3150 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on January 1, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

How close is Zel Punta Cana – All Inclusive to the airport?

Zel Punta Cana – All Inclusive is 11.4 mi (27-min drive) away from the Punta Cana Intl. Airport (PUJ) airport, the closest popular airport to the property.

How much does it cost to stay at Zel Punta Cana – All Inclusive?

As of Aug 20, 2025, prices found for a 1-night stay for 2 adults at Zel Punta Cana – All Inclusive on Aug 25, 2025 start from $296.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Zel Punta Cana – All Inclusive have an airport shuttle?

Airport shuttle services are not available at Zel Punta Cana – All Inclusive.

How close is Zel Punta Cana – All Inclusive to the beach?

This property is 1.8 mi (12-min drive) from Los Corales Beach and 2.4 mi (11-min drive) from Cortecito Beach. Don't forget your sunscreen!

Does Zel Punta Cana – All Inclusive offer free breakfast?

Zel Punta Cana – All Inclusive does not offer free breakfast.

Is there a casino at Zel Punta Cana – All Inclusive?

No, there is no casino at this property, but Casino Avalon Princess (8-min drive) is nearby.

What time is check-in at Zel Punta Cana – All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Zel Punta Cana – All Inclusive?

This property offers free self parking.

Does Zel Punta Cana – All Inclusive have a pool?

Zel Punta Cana – All Inclusive features 2 outdoor pools. Guests can enjoy pool access from 9:00 AM to 6:00 PM.

Does Zel Punta Cana – All Inclusive have a restaurant?

There are 4 onsite restaurants, offering options like Japanese cuisine, a poolside location, and pool views.

Does Zel Punta Cana – All Inclusive have a spa?

Pamper yourself with a day at AUA Spa, where you can enjoy sports massages, mani/pedis, and reflexology.

How close is Zel Punta Cana – All Inclusive to downtown Punta Cana?

Zel Punta Cana – All Inclusive is 8.8 mi away from Punta Cana.

Zel Punta Cana – All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 196 out of 291 reviews
Rating 8 - Good. 52 out of 291 reviews
Rating 6 - Okay. 26 out of 291 reviews
Rating 4 - Poor. 9 out of 291 reviews
Rating 2 - Terrible. 8 out of 291 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

norman

Stayed 6 nights in May 2025

10/10 Excellent

John

Stayed 5 nights in Mar 2025

10/10 Excellent

Davis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property!
Stayed 11 nights in May 2025

10/10 Excellent

Leyanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent, friendly, fun and attentive. My only complaint is the cleanliness of the pool. The main pool was alway clean an crystal clear. However, the “lagoon” area around ours and all the other swim up suites desperately needed a good vacuuming. They are surrounded by lush tropical vegetation, no doubt difficult to maintain, but they really need a better solution.
Stayed 6 nights in May 2025

4/10 Poor

Jacek

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My first and last visit to the Mediterranean resort Zel only in name. The staff was downright terrible lack of professionalism. The food in the buffet was downright terrible, and after four days the buffet did not serve meals for unknown reasons, the music as befits a "Mediterranean resort" was very loud and also rap, several requests not so much to change the music to Caribbean music but at least to make it quieter, nothing helped, I must say that the resorts next door were completely different, subdued Caribbean music. Another issue was the lack of coffee, it was only served in one place in the lobby, which I read that coffee was supposed to be around every corner. And finally, our concierge Aurora is the pinnacle of everything, unprofessional and a liar. Mr. Nadal, with all due respect to you, but I will discourage everyone from staying at Żele. Yours sincerely, Jacek B
Stayed 8 nights in May 2025

10/10 Excellent

Marisa Jeromie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at this hotel—it was perfect for the quiet vacation and downtime we were looking for. Our room, 5002 (the Master King Swim-Up Suite), had everything we needed: a spacious living area with a kitchenette, and a bedroom with essentially two bathrooms—each with its own vanity in separate areas. I tend to wake up earlier than my husband, so being able to close the bedroom door while I made coffee was a great touch. The room layout was incredibly convenient and thoughtfully designed. The food at the resort was pretty good overall, but the presentation was outstanding—every dish looked beautiful. While the hotel isn't directly on the beach, it's only a quick 2-minute ride down by cart. The beach itself was stunning, and the beach restaurant was a highlight. The food there was decent, and while the service could have been better, we really appreciated how peaceful and quiet it was. We also ventured out to a restaurant called Jellyfish and ended up going twice—it was absolutely worth the extra money for a nicer dinner experience. A quick tip: bring some cash for tipping. You tend to get slightly better service when you tip a few dollars here and there. Overall, this resort was a wonderful spot for a relaxing getaway, and we’d definitely consider coming back.
Stayed 6 nights in May 2025

10/10 Excellent

Noriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

juliana

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it here! staff was great and the crowd was fun. food was really good but it did get a little repetitive when there are only 3 restaurants. we did have to take a golf cart to the beach which i didn’t mind at all but some people do. over all had a great stay and would go back.
Stayed 7 nights in Apr 2025

10/10 Excellent

Diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2025

6/10 Okay

Olena

Stayed 5 nights in May 2025

10/10 Excellent

kristine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zel is the perfect haven if you're looking for a quiet and relaxing stay. The vibe is incredibly chill, offering a peaceful escape from the hustle and bustle. Whether you're lounging by the pool or enjoying the serene surroundings, it's the ideal spot to unwind and recharge. If tranquility is what you're seeking, Zel provides the perfect atmosphere to relax and enjoy some downtime. Take the shuttle to the beach and be instantly transported to absolute bliss!
Stayed 4 nights in Apr 2025

2/10 Terrible

Benjamin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Avoid – Looks beautiful, but far from luxury

Zel Punta Cana is visually stunning, with stylish design and lovely pools. If you stay, go for a ground-floor swim-up room in the 5000–7000 block that connects to the main pool. Unfortunately, service at the swim-up bar was poor - we gave up twice after waiting over 15 minutes. Ordering a drink felt like an inconvenience to the staff. The vibe changed constantly - sometimes calm, sometimes blasting dance music. Asking to lower the volume was met with, “Sorry, we can’t.” Food was a major letdown: bland, repetitive, and poorly timed. Only one restaurant was open during the day, and dinner alternated between the buffet and one other venue. By day two, we were bored with the menu. The resort was quiet but oversaturated with staff constantly trying to sell spa treatments or excursions. We asked for a list of activities four times before finally getting it on day five - too late. A “free welcome gift” came with strings attached: a short meeting turned into hours of pressure to join a vacation club. Despite informing them this was our honeymoon, there was no real acknowledgement. A special dinner was cancelled due to weather and not rescheduled. No one in management was accessible - just endless WhatsApp handoffs. This was not the luxury experience we were sold.
Stayed 7 nights in Apr 2025

6/10 Okay

Kwan Ting

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Nicolas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ample suites and a relaxing environment all the time. Loved this resort.
Stayed 3 nights in Apr 2025

10/10 Excellent

Julio Antonio Reyes

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant and calm
Stayed 3 nights in May 2025

10/10 Excellent

Marcelo

Stayed 5 nights in Apr 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay at Zel Hotel! From the moment we arrived, the staff was attentive and welcoming. The room was spacious and clean. The hotel offers a variety of dining options, including a steakhouse, a sushi/teppanyaki restaurant, a Mexican spot, and the beach club. The food was generally good, though after a week, the options felt a bit limited. The hotel did a great job accommodating my food allergies, which was a huge plus. One of the highlights was the coffee station at reception. Having fresh espresso every morning was a great way to start the day before heading out. I also played at the Cocotal Golf Course, which was fun but not the most challenging course. The all-inclusive experience was top-notch, with a great selection of drinks and plenty of activities to keep us entertained. A special mention to Wascar, the concierge, who helped us plan daily activities and offered great recommendations. Overall, I would definitely recommend Zel Hotel for its excellent service, good food, and relaxing atmosphere. I would love to return in the future.
Stayed 5 nights in Apr 2025

10/10 Excellent

Ilona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Rosemary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and grounds. Very peaceful. Food is not the greatest so we often left the resort for better options.
Stayed 4 nights in Apr 2025

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet resort
Stayed 4 nights in Apr 2025

10/10 Excellent

Brittney, Nassau

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5/5 - Exceptional Stay! Zel Punta Cana exceeded all expectations! This five-star resort delivered in every way—from the impeccable customer service to the beautiful setting. The staff went above and beyond to make our stay comfortable and memorable. The food was surprisingly impressive for an all-inclusive—fresh, flavorful, and with plenty of variety. Highly recommend for anyone looking for a relaxing and high-quality getaway!
Stayed 3 nights in May 2025

10/10 Excellent

Nicole

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we stayed for 8 days and let me tell you, I would go back tomorrow if I could and stay at this same resort again regardless of the many options you have on the island. The food was so delicious and there are many options for dining. The resort is incredibly clean!!!! All the trees and flowers were absolutely gorgeous. The shuttle is nice to and from the beach. Like I said the whole resort was manicured to perfection! The nightlife is fun as well and the staff ensured you had a great night! All of the staff literally treated you like a member of their own family. Not one single staff member made me feel anything but welcomed and loved. I felt incredibly safe staying at the resort. The security make absolute sure that you were in safe hands while on the property and even at the beach. I love each and every one of you and I will be back next year! Thank you all sooo much for an unforgettable vacation. YOU ALL ARE THE BOSS ❤️❤️
Stayed 8 nights in Apr 2025

10/10 Excellent

Juan Carlos

Stayed 5 nights in Apr 2025

8/10 Good

Maliheh Sadat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025