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Zel Punta Cana – All inclusive

4.5 star property
4.5-star luxury property near Cocotal Golf and Country Club

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Photo gallery for Zel Punta Cana – All inclusive

2 outdoor pools, open 9:00 AM to 6:00 PM, free cabanas, pool umbrellas
Interior entrance
Zel Suite | Minibar, in-room safe, laptop workspace, blackout drapes
Gym
Zel Swimup Master Suite | Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Room service

Explore the area

Map
Playa Bavaro, Punta Cana, La Altagracia, 23000
  • Cocotal Golf and Country Club
    ‪13 min walk‬
  • Los Corales Beach
    ‪16 min walk‬
  • Bavaro Beach
    ‪10 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪22 min drive‬

Room options

View all photos for Zel Suite

Zel Suite | Minibar, in-room safe, laptop workspace, blackout drapes

Zel Suite

  • 796 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Zel Swimup Suite

Zel Swimup Suite | Room amenity

Zel Swimup Suite

  • 807 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Zel Two Bedroom Master Suite Swimup

Minibar, in-room safe, laptop workspace, blackout drapes

Zel Two Bedroom Master Suite Swimup

  • 1883 sq ft
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Zel Two Bedroom Master

Terrace/patio

Zel Two Bedroom Master

  • 1883 sq ft
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Zel Master Suite

Zel Master Suite | Bathroom | Designer toiletries, hair dryer, bathrobes, slippers

Zel Master Suite

  • 1076 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Zel Swimup Master Suite

Zel Swimup Master Suite | Living area | TV

Zel Swimup Master Suite

  • 1076 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Casa Zel SwimUp Suite

Casa Zel SwimUp Suite | Bathroom | Designer toiletries, hair dryer, bathrobes, slippers

Casa Zel SwimUp Suite

  • 3531 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite Master With Garden View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Master With Garden View

  • Sleeps 3
  • 2 Full Bed(s) OR 1 Full Sofa Bed(s) and 1 King Bed(s)

View all photos for Room Deluxe With Pool View

Living area | TV

Room Deluxe With Pool View

  • Sleeps 3
  • 2 Full Bed(s) OR 1 Full Sofa Bed(s) and 1 King Bed(s)

View all photos for Suite Master With Pool View

Living area | TV

Suite Master With Pool View

  • Sleeps 3
  • 1 Full Sofa Bed(s) and 2 Full Bed(s)

View all photos for Double Suite Master With Garden View

Minibar, in-room safe, laptop workspace, blackout drapes

Double Suite Master With Garden View

  • Sleeps 6
  • 1 Twin Sofa Bed(s) and 2 Full Bed(s) and 1 King Bed(s)

View all photos for Room Standard With Garden View

Living area | TV

Room Standard With Garden View

  • Sleeps 3
  • 2 Full Bed(s) OR 1 Full Sofa Bed(s) and 1 King Bed(s)

View all photos for Double Suite Master With Pool View

Living area | TV

Double Suite Master With Pool View

  • Sleeps 6
  • 2 Full Bed(s) and 1 King Bed(s)

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About the neighborhood

Punta Cana

Bávaro stay.With a stay at this Bávaro property, you'll be within half a mile (1 km) of Cocotal Golf and Country Club and 2 miles (3 km) of Los Corales Beach. Cortecito Beach and Bavaro Beach are also within 3 miles (5 km).

What's nearby

  • Cocotal Golf and Country Club - 13 min walk - 0.7 miles
  • Los Corales Beach - 16 min walk - 0.9 miles
  • Cortecito Beach - 5 min drive - 1.7 miles
  • Downtown Punta Cana - 8 min drive - 3.8 miles
  • Bavaro Beach - 10 min drive - 2.7 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 27 min drive

Restaurants

  • ‪Lobby Bar - ‬10 min walk
  • ‪World Cafe - ‬1 min drive
  • ‪Lobby Bar - ‬8 min walk
  • ‪Seaside Grill - ‬6 min drive
  • ‪Riviera Restaurant - ‬6 min walk

About this property

Zel Punta Cana – All inclusive

4.5-star luxury property near Cocotal Golf and Country Club
Some rates at Zel Punta Cana – All inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

A private beach is featured. As a guest of Zel Punta Cana – All inclusive, you'll find a full-service spa, a golf course, and 2 outdoor swimming pools. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A free manager's reception is offered daily. WiFi is free in public spaces.

A fitness center, spa services, and multilingual staff are also featured at the luxury Zel Punta Cana – All inclusive. Self parking is free. A complete renovation of Zel Punta Cana – All inclusive was completed in December 2024.

Smoking is allowed in designated areas at this Mediterranean Punta Cana property.

  • 190 guestrooms or units
  • 3 levels
  • 8 buildings
  • 4 dining venues
  • 3 bars or lounges
  • Built in 2008
  • Manager's reception (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Beauty salon
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Zel Punta Cana – All inclusive offers 190 air-conditioned accommodations with outdoor private hot tubs and minibars. Accommodations offer separate dining areas and include dining tables. Televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

AUA Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, Spanish

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  • All inclusive
  • Spa
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4.2 out of 5, Very Good, 967 reviews
The price is $446
includes taxes & fees
$383 per night
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Property amenities

Family friendly

  • 2 outdoor pools
  • Dining table
  • Laundry facilities
  • Lifeguards on site
  • Living room
  • Mini-fridge
  • Separate in-room dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free secured self parking on site

Food and drink

  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • 2 outdoor pools
  • 27-hole golf course
  • 5 outdoor tennis courts
  • Beach volleyball
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf lessons
  • Gym
  • Optional golf privileges
  • Wine tasting room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Magnifying mirror
  • No elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • HDTV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Dining table
  • Dishwasher
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: DOP 3150 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DOP 3150 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on January 1, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

How close is Zel Punta Cana – All inclusive to the airport?

Zel Punta Cana – All inclusive is 11.4 mi (27-min drive) away from the Punta Cana Intl. Airport (PUJ) airport, the closest popular airport to the property.

How much does it cost to stay at Zel Punta Cana – All inclusive?

As of May 9, 2025, prices found for a 1-night stay for 2 adults at Zel Punta Cana – All inclusive on May 30, 2025 start from $421.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Zel Punta Cana – All inclusive have an airport shuttle?

Airport shuttle services are not available at Zel Punta Cana – All inclusive.

How close is Zel Punta Cana – All inclusive to the beach?

This property is 1.8 mi (12-min drive) from Los Corales Beach and 2.4 mi (11-min drive) from Cortecito Beach. Don't forget your sunscreen!

Does Zel Punta Cana – All inclusive offer free breakfast?

Zel Punta Cana – All inclusive does not offer free breakfast.

Is there a casino at Zel Punta Cana – All inclusive?

No, there is no casino at this property, but Casino Avalon Princess (8-min drive) is nearby.

What time is check-in at Zel Punta Cana – All inclusive?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Zel Punta Cana – All inclusive?

This property offers free self parking.

Does Zel Punta Cana – All inclusive have a pool?

Zel Punta Cana – All inclusive features 2 outdoor pools. Guests can enjoy pool access from 9:00 AM to 6:00 PM.

Does Zel Punta Cana – All inclusive have a restaurant?

There are 4 onsite restaurants, offering options like Japanese cuisine, a poolside location, and pool views.

Does Zel Punta Cana – All inclusive have a spa?

Pamper yourself with a day at AUA Spa, where you can enjoy aromatherapy, reflexology, and mani/pedis.

How close is Zel Punta Cana – All inclusive to downtown Punta Cana?

Zel Punta Cana – All inclusive is 6 mi away from Punta Cana.

Zel Punta Cana – All inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 96 out of 139 reviews
Rating 8 - Good. 29 out of 139 reviews
Rating 6 - Okay. 7 out of 139 reviews
Rating 4 - Poor. 2 out of 139 reviews
Rating 2 - Terrible. 5 out of 139 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Shareefah

Stayed 4 nights in Jan 2025

10/10 Excellent

Calin vasile

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can’t wait to come back

This hotel is a gem! If you appreciate quality over quantity, this is your place to go. The food was delicious and had plenty of healthy choices, the rooms are very spacious, comfortable -kind of a villa-. The staff is very courteous, respectful, and attentive. I give this hotel 5 ⭐️. Thank you Zel for making my stay so fun and relaxing!
Stayed 3 nights in Jan 2025

2/10 Terrible

Oludamone

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Stayed 4 nights in Jan 2025

10/10 Excellent

Merari Enid

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
There’s not a lot to do. But the staff it’s really nice.
Stayed 3 nights in Jan 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean property next to the beach with free transport. Stunning rooms and facilities. The spa was was so wonderful I went twice. I can’t say enough about the cleanliness and service. The only thing I didn’t like was the loud music throughout the property especially early at breakfast. It wasn’t obnoxious music just loud all the time. Otherwise this place was paradise and the concierge service is top tier.
Stayed 4 nights in Jan 2025

10/10 Excellent

McDaniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente servicio !

The place was amazing ! Great staff and overall service was outstanding!!! Great ambiance and the hospitality was great ! Great kiddos to Gladys, Ana, Maria and Alfonso keep up the good work !
The Beach Club
Welcome to paradise
Stayed 3 nights in Jan 2025

10/10 Excellent

Antionette, Corona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just returned from a 4 day stay at this hotel and must say the staff was terrific. Everyone we encountered was very pleasant. The room was very spacious and clean. Would definitely recommend.
Stayed 4 nights in Jan 2025

10/10 Excellent

Terri Tereasa, Savannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved my stay at Zel. I was skeptical in the beginning since it’s a new resort but the staff was very helpful! Food was great! I had a swim up room and the view was EVERYTHING! I highly would recommend this resort if you are looking for a relaxing vacation. They provided a lot of activities throughout the day. They also have a spa. You can literally walk to the beach but they provide shuttles to and from as well. Definitely was a beautiful experience!!
Stayed 5 nights in Jan 2025

10/10 Excellent

Rose Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars aren’t enough to rate our stay here. The staff go above and beyond. Looking forward to going back and seeing their beautiful faces!!!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Flossy Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place!!
Stayed 5 nights in Jan 2025

8/10 Good

Lianne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is not fully open yet. Grand opening is in March. Expect very few guests and no nightime activity. The resort is beautiful and Master Suite Room is amazing. we were on the top floor facing pool in building 3. Zel Beach Club is not a long walk (10 mins) and shuttles are available if needed. Beach club has food and drinks. Not everything is available on the menu so ask in advance. Yoga was awesome at gym area. Zel Staff are inexperienced. Restaurants are satisfactory. Booking each day is a hassle and they can't seem to get it right. Resort is too reliant on cell phone for communication. They use QR codes for menus and activity schedules. They want to communicate with you on WhatsApp. We elected to keep our phones in safe in room and not communicate via WhatsApp at resort. Only one attempt to encourage Melia resort experience and we declined. Overall, it's a great location but bring stuff to do at night after dinner.
Stayed 7 nights in Jan 2025

8/10 Good

Karli

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Amazing staff
Stayed 7 nights in Dec 2024

2/10 Terrible

Mayelin, New York

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I booked a family vacation to celebrate New Year's Eve and was extremely disappointed with the resort's failure to meet the advertised expectations. The hotel did not disclose that they do not cater to small children. There are no pools suitable for young kids; the existing pools are too deep, and there are no lifeguards on site. Additionally, there is no designated kids' area, and the buffet is very small. To reach the beach, transportation is required, as it is not within walking distance. I had a terrible experience with my 3-year-old son, who began to struggle in the deep water. I had to jump in to pull him out. After facing numerous obstacles, which I have yet to elaborate on, we checked out the very next day. We informed the front desk, and despite this, the hotel refuses to refund us for our stay, even after stating that they primarily cater to teenagers and adults.
Stayed 4 nights in Dec 2024

10/10 Excellent

Danyel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had just opened 14 days prior to our arrival so, there was some minor issues. However, they offered an un paralleled service. We had 2 and 3 waiters at a time. The Beach Club is beautiful. Amazing large beach with beverage service and lunch area. The place is very quiet and zen. We came back very refreshed
Stayed 6 nights in Dec 2024

4/10 Poor

Kelly

Traveled with family
Disliked: Amenities
Was not impressed with this resort at all. They were supposedly closed for a remodel and name change but I never figured out what was remodeled cause the rooms definitely were not. Furniture needed updated, sofa bed had a very rusty frame that they struggled to get opened. Everything is done through there app and the app never worked for us. Couldn’t schedule room service so I called and they sent me a menu and ever time we ordered off the menu they had no clue what we were ordering and always for the wrong stuff. No one seemed to know much about anything. Was always told that they would get back to us and they never did. They no longer have a store where you can get any snacks or travel items you might need they switched the store to a concept store and only have clothes. According to my booking with Expedia we were suppose to have transportation from the airport and back but when I called before leaving I was told no that I would have to book my own transportation. So I booked my own transportation and we had no problem entering the property but had to argue with them to let our driver in to pick us up when we need to head to the airport. They offered to take us to the main gate by golf cart to get our ride and I told them absolutely not. They need to let the driver in. Was there during the week of Christmas and they had absolutely no activities going on during the day or in the evening. The food was mediocre, buffet food was the best but was always luke warm.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jesús

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel tranquilo y muy bien cuidado
Stayed 10 nights in Jan 2025

8/10 Good

Daniel Dainese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2025

10/10 Excellent

jhoselyn

Stayed 5 nights in Jan 2025

10/10 Excellent

Dario

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Mario

Liked: Staff & service, property conditions & facilities
Stayed 11 nights in Dec 2024