"The Reserve At Paradisus Palma Real Resort All Inclusive, Punta Cana is a Paradise away from home. The grounds are well kept and clean. The living qu ... " More
Beachfront retreat
You'll be within half a mile (1 km) of Cocotal Golf and Country Club and 2 miles (3 km) of Los Corales Beach with a stay here. Bavaro Beach and Cortecito Beach are also within 3 miles (5 km).
All-inclusive
This all-inclusive property features a private beach, a golf course, and a full-service spa. Relax with free beach cabanas and sun loungers, and enjoy a drink at one of the 3 beachside bars. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities.
Apr 20, 2023 by Guest Service Center Management.
Dear Anatoly, We are grateful to you for choosing us as a destination to enjoy your days of relaxation. We appreciate your positive words and score about your recent stay.We look forward to welcoming you back. Kind regards, Guest Service Center Management.
Aug 22, 2022 by Guest Service Center Management
Dear Sabrina, Thank you very much for choosing us as your vacation destination for your visit to Punta Cana. We are glad to know that you enjoyed your stay at The Reserve to the fullest, as we aim to surprise, delight, and satisfy every occasion and traveler - creating unforgettable experiences through impeccable service. We are also pleased to read that you were satisfied with the comfort of the room you stayed in. We are grateful for the praise of our rooms aimed to ensure an unforgettable stay in our hotel.Thank you very much for recommending our property to future guests and we are looking forward to welcoming you back soon. Kind regards,Guest Service Center Management
Jul 30, 2022 by Guest Service Center Management
Dear Maria, First and foremost, we would like to thank you for choosing our hotel as a vacation destination and for taking the time to share your comments regarding your visit. We are pleased to confirm that you had an excellent stay, enjoying Jairo's kindness and attention and our gastronomic offerings that met your expectations. On the other hand, we regret and apologize for the areas you encountered with a little bit of wear. We are constantly working on our renovation program. Nonetheless, we will reinforce with our maintenance department to speed things up regarding the areas we are improving. We sincerely hope to have the pleasure of welcoming you again on a future occasion. Kind Regards, Guest Service Center Management.
Jul 22, 2021 by Guest Service Center Management
Querido Huésped, Muchas gracias por habernos preferido su destino vacacional. Saber que haya disfrutado de sus vacaciones, nuestras instalaciones y del servicio recibido nos alegra. Sin embargo, notar que no hemos cubierto sus expectativas con nuestra calidad gastronómica nos entristece y por cual le queremos pedir disculpas. Tenga seguro que estaremos compartiendo sus observaciones con el departamento correspondiente. Esperamos poder darle la bienvenida pronto de nuevo. Saludos cordiales,
Oct 23, 2020 by Guest Service Center Management
Dear Lee, Thank you very much for sharing your current experience with us. We're glad to know that you enjoyed your stay, our facilities, culinary experience and the carrying service from our team. It would be a pleasure for us to welcome you back soon. Kind regards
Nov 7, 2019 by vladimir rodriguez
Dear Client, Thank you for your feedback. we look forward to welcome you once again in our property. kindly remain at your Service
May 24, 2019 by Guest Experience Director
Dear Guest, We appreciate your high rating. It honor us to know you enjoyed your vacation time at The Reserve Paradisus Palma Real. Looking forward to welcome you back. Warm Regards, Guest Experience Director
Mar 12, 2019 by Guest Experience Director
Dear Guest, Thanks for your sincere appreciation of our grounds and pools. We are glad to know you had an amazing time at The Reserve Paradisus Palma Real. Hopefully, we will be welcoming you again in the near future. Warm Regards, Guest Experience Director
Feb 7, 2019 by Guest Experience Director
Dear Guest, Wow! We just love your review and thank you sincerely for the time you invested to share your experience with us. It is a delight to hear of the outstanding service you received from Yesica and Obeidy. We are proud of their kind attitude and will gladly share your comments with them. By the way, rest assured, we will discuss your comments regarding the cleanliness of our rooms with our team. We apologize for any inconvenience. We look forward to welcome you back at The Reserve Paradisus Palma Real. We will be awaiting your return. Warm Regards, Guest Experience Director
Jan 11, 2019 by Guest Experience Director
Dear Guest, We appreciate your feedback. Furthermore, we are glad to know you enjoyed your stay at The Reserve Paradisus Palma Real. However, we are sorry if our gastronomy was not up to the standards you expected. We really value your suggestions and would like to assure you that we will discuss your comments with the departments involved, in order to implement any necessary corrective measure. We look toward to welcome you back, hopefully, in the near future. Warm Regards, Guest Experience Director
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All non-motorized water sports are included.
Water activities
Entertainment
Not included
Garden Suites by Meliá – All inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to feel the sun on your face and the sand in your toes on the white sand beach. You'll be playing in the surf in no time with a free ride on the property's complimentary beach shuttle. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. Summer fun is a breeze at Garden Suites by Meliá – All inclusive, where you can play a round of golf at the golf course, cool off in one of the 4 outdoor swimming pools, and enjoy a treatment at the full-service spa. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 2 poolside bars, and 2 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Punta Cana property.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Free self parking
Garden Suites by Meliá – All inclusive offers 190 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas. Premium satellite television is provided. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Punta Cana property provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Guests are served free buffet breakfast daily from 6:30 AM to 11 AM. The property hosts a free manager's reception daily.
Aqua - Onsite theme restaurant. Guests can enjoy drinks at the bar. Reservations are required.
Mizu - Onsite theme restaurant. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Hydro Grill - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.
Gabi Club - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.
Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including a private beach, 4 outdoor tennis courts, and a health club. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
YHI Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available.