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Hotel Description

At Serena Village, you'll be 5.1 km (3.2 mi) from Bavaro Adventure Park and 6.6 km (4.1 mi) from Downtown Punta Cana. Highlights at this property include 4 outdoor swimming pools, and in-room kitchens and washers/dryers.

You can enjoy furnished balconies or patios, living rooms, and dining areas, featured in all 10 apartments. In-room dining is easy with kitchens that come equipped with refrigerators and stovetops. WiFi and coffee/tea makers are also available.

Spend the day at the nearby private beach where you'll find sun loungers, and enjoy the onsite kids' swimming pool. Additionally, you'll find WiFi in public areas, a free grocery shopping service, and a terrace. There's also free self parking, along with the convenience of a free beach shuttle.

Sights within a 20-minute drive of this 3-star La Altagracia property include San Juan Shopping Center and Manati Park Bavaro.

Economy Apartment, 1 Bedroom, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$17 per night

Deluxe Apartment, 2 Bedrooms, Balcony, Garden View

Bed Count 1 King Bed Maximum Occupancy 9 Max

Property Features

A private beach is featured. Serena Village offers its guests 4 outdoor swimming pools and a children's pool. WiFi is available in public spaces for a fee. An area shuttle within 5.00 km and a shuttle from the hotel to the airport (available 24 hours) are available for a fee. A terrace, tour/ticket assistance, and barbecue grills are also featured at Serena Village. Self parking is free.

  • 10 guestrooms or units
  • 4 levels
  • 10 buildings
  • Beach lounge chairs
  • Umbrellas for the beach
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Tour and ticket information
  • Grocery service (free)
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator

Family Friendly Amenities

  • Number of outdoor pools - 4
  • Children's pool
  • Separate living room
  • Kitchen
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Punta Cana (PUJ-Punta Cana Intl.) (9.1 km / 5.7 mi)
  • Property shuttles: Free beach shuttle; airport drop-off, area shuttle within 5.00 km, casino shuttle, and shopping center shuttle available for a surcharge
  • Parking: Free self parking

Room Amenities

Serena Village offers 10 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to furnished balconies or patios. Accommodations offer separate living rooms. Accommodations at this 3-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers. This La Altagracia apartment provides wireless Internet access for a surcharge.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio (furnished)
  • Dining room
  • Living room
  • Refrigerator (full size)
  • Oven
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower
  • Hair dryer available
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

4 outdoor swimming pools are on site along with a children's pool. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
  • Scuba diving nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 7 PM
  • Minimum check-in age is 18

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

This property accepts cash only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals. For more details, please contact the office using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per day.
  • Cribs (infant beds) are not available.

Pets

  • Pets are welcome and stay free
  • Maximum 1 per room (weight limit: 20 lb)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

This property charges consumption-based electricity fees. For more details, please contact the office using the information on the reservation confirmation received after booking.

  • No cribs (infant beds) available
  • Pets allowed (no fees)
  • Cash Deposit Required

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: USD 150.00 per stay
  • Towels/sheets: USD 30 per accommodation, per night

The charges below are included in your overall room price:

  • Resort fee

The resort fee includes:

  • Pool access
  • Beach access
  • Self parking
  • Parking

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 30.00 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 30 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 15.00 per day (rates may vary)
  • Airport shuttle fee: USD 40 per room
  • Airport shuttle fee per child: USD 40.00 (up to 18 years old)
  • Early check-in fee: USD 50
  • Late check-in fee: USD 50 for check-in between 7 PM and 11 PM
  • Late check-out fee: USD 50
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You should know

  • Serena Village offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • The total price shown includes a resort fee.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.