55% Based on 9 reviews TripAdvisor Traveler Rating 3.5 out of 5

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Hotel Description

Enjoy 4 outdoor pools at this 3-star Punta Cana apartments

Seaside stay

Within 6 miles (10 km) of this apartment, you'll find Bavaro Adventure Park and Downtown Punta Cana. San Juan Shopping Center and Bavaro Lagoon are also within 6 miles (10 km).

4 outdoor pools

This apartment features 4 outdoor pools and a beach bar. Enjoy free perks like free self parking and a beach shuttle. An area shuttle, a casino shuttle, and barbecue grills are also offered.

Kitchens, WiFi

The 10 apartments feature well-equipped kitchens with refrigerators and stovetops, as well as washers/dryers and TVs with satellite channels. Other amenities include furnished balconies or patios, living rooms, and dining areas.

Standard Apartment, 1 Bedroom, Pool View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$17 per night

Premium Apartment, 2 Bedrooms, Balcony, Garden View

Bed Count 1 King Bed Maximum Occupancy 8 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

55% of guests recommend out of 9 reviews

Excellent 3
Good 2
Average 2
Poor 0
Terrible 2
Value <span>5.0</span> out of 5
Rooms <span>3.0</span> out of 5
Cleanliness <span>2.5</span> out of 5
Service <span>3.0</span> out of 5

Property Features

A private beach is featured. Serena Village offers its guests 4 outdoor swimming pools and a children's pool. You can enjoy a drink at the beach bar. WiFi is available in public spaces for a fee. A terrace, tour/ticket assistance, and barbecue grills are also featured at Serena Village. An area shuttle within 10 kilometers and a shuttle from the hotel to the airport (available on request) are available for a fee. Self parking is free. This 3-star Punta Cana apartment is smoke free.

  • 10 guestrooms or units
  • 4 levels
  • 10 buildings
  • Bar on the beach
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Tour and ticket information
  • Grocery service (free)
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 4
  • Children's pool
  • Separate living room
  • Kitchen
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Punta Cana (PUJ-Punta Cana Intl.) (9.1 km / 5.7 mi)
  • Property shuttles: Free beach shuttle; airport drop-off, area shuttle within 10 kilometers, casino shuttle, and shopping center shuttle available for a surcharge
  • Parking: Free self parking

Room Amenities

Serena Village offers 10 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to furnished balconies or patios. Accommodations offer separate living rooms. Accommodations at this 3-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers. In-room wired and wireless Internet access is available for a surcharge. Televisions come with satellite channels.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio (furnished)
  • Dining room
  • Living room
  • Private outdoor space
  • Television
  • Satellite channels
  • Refrigerator (full size)
  • Oven
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

4 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Water skiing nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 7 PM
  • Minimum check-in age is 18

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.

Airport shuttle service is available on request from 3 PM to 7 PM. Contact the property in advance to make arrangements.

This property accepts cash and PayPal only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. For more details, please contact the property using the information on the reservation confirmation received after booking.

This property does not have a front desk. Guests arriving after 7 PM must contact the property at least 24 hours prior to arrival using the information on the booking confirmation.

Airport shuttle service is offered on request from 3 PM to 7 PM. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 20 lb)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property charges consumption-based electricity fees. For more details, please contact the office using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Pets allowed (no fees)

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay
  • Utility surcharge: USD 60 per accommodation per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 10 per day (rates may vary)
  • Fee for in-room wired Internet: USD 20 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 10 per day (rates may vary)
  • Airport shuttle fee: USD 30 per room
  • Airport shuttle fee per child: USD 30 (up to 18 years old)
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50 for check-in between 7 PM and 10 PM
  • Late check-out fee: USD 50 (subject to availability)
  • Air conditioning fee: USD 10 per day
  • Onsite credit card charges are subject to a surcharge of USD 30

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You should know

  • Serena Village offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.