"Overall everything (facilities, staff, food) was very very nice. Great to take the kids. " More

By a verified traveler on Tue 25 Jul 2017

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Hotel Description

An all-inclusive stay in La Altagracia awaits you at Memories Splash Punta Cana - All Inclusive. You'll be 2.9 km (1.8 mi) from Punta Blanca Golf Course and 3.6 km (2.2 mi) from Hard Rock Golf Club at Cana Bay. Highlights at this beach resort include 5 restaurants, 2 outdoor swimming pools, and a full-service spa.

All 525 rooms feature flat-screen TVs with satellite channels, and you can enjoy free WiFi, balconies, and MP3 docks. Minibars provide free refreshments, and room service makes dining in an option. Nice touches to enhance your stay include free toiletries, while pillowtop beds and premium bedding invite a good night's rest. Coffee/tea makers, in-room childcare, and free bottled water are also available.

A day of pampering can include deep-tissue massages, hot stone massages, and detox wraps along with aromatherapy and hydrotherapy. The buffet restaurant, Selections Buffet, is open for breakfast, lunch, and dinner. With 2 poolside bars and 11 bars/lounges to choose from, you can enjoy a drink at the resort. Enjoy the 2 outdoor tennis courts, free water park and nightclub plus access to a bowling alley. Business amenities include a conference center, a meeting room, and a business center. Plus you'll find a casino, free WiFi in public areas, and a fitness center. There's also the convenience of free valet parking.

Places within a 15-minute drive of this 4-star Bavaro resort include Iberostar Golf Course and White Sands Golf Course.

Deluxe Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$403 per night

Deluxe Jacuzzi Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Jacuzzi Junior Suite

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room Diamond Club

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Jacuzzi Junior Suite Diamond Club

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Memories Splash Punta Cana - All Inclusive ratings based on 25 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
1 out of 5

Ants!!!!!!!

I booked two rooms in the Diamond Club pay extra for this and both rooms had lots of ants!!! They were even ants on one of my beds. The hotel staff did nothing for over 24 hours. I was told they were overbooked so they couldn't switch my room.

Posted by , from valley stream,Ny on Aug 16, 2017

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Comment from Hotel Management

Sep 16, 2017 by MS TEAM

Dear Ms. Jade Thanks for staying with us. Accept our apologies for the inconveniences you had during your stay. I would like you to give us the opportunity to change your perspective of the hotel and stay with us again. I promise you will enjoy all the improvements we have for you. we appreciate your feedback! Sincerely,

1 out of 5
Not a happy experience staff was rude bugs in the restaurant my child got sick with food poisoning not satisfied with this

Posted by , from w on Aug 8, 2017

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Comment from Hotel Management

Sep 16, 2017 by MS Team

Dear Lakeeda, so sorry you were unhappy . Accept our apologies for the inconveniences you experienced, we’ll work hard to fix the issue . Thanks for letting us know. Sincerely,

5 out of 5
Pros: We went with two kids (4 and 6) so, we really liked that there were activities for all ages. The waterpark was lots of fun of course.
Cons: The floor at the water park is VERY slippery. They should put more materials to prevent this, specially around the slides area.
Overall everything (facilities, staff, food) was very very nice. Great to take the kids.

Posted by on Jul 25, 2017

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Comment from Hotel Management

Sep 16, 2017 by MS TEAM

On behalf of our team we would like to thank you for your staying with us. We are glad that we could provide such an amazing experience and that your children enjoyed our Splash Hotel. We appreciate the feedback given to us about the floor, we will do our best to fix the issue. Thank you very much.

4 out of 5

Nice family resort

The resort was nice, rooms are clean, could use some cosmetic work. Staff was very nice, only issue is that many of them speak very little English which made it difficult to communicate. It is not oceanfront which I didn't realize when I booked it. It is a shirt 5 minute walk to the beach or they have a trolleys you can take. I wish I had researched it more because I would have stated at Royalton which is there parent resort and you are still able to use the water park which was why I booked Memories to begin with. We ended up paying the extra a few times to eat at the restaurants at Royalton, it was worth the money. Overall we had a great time. Great value for the money and we got to escape the crazy Ohio weather for a week.

Posted by , from ohio on Jul 14, 2017

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Comment from Hotel Management

Sep 17, 2017 by MS TEAM

Thank you very much for your review. We are glad you and your family enjoyed our facilities and services. We look forward to welcoming you again in the future. Thank you for your comments regarding our team we will make sure to let them know about these mentions.

4 out of 5

Nice hotel, kids friendly and close to the beach

Love the facility with friendly staffs and comfortable room. Wonderful trip with a great experience, this is our first time in DR. We spend most of our time on the beautiful beach just 5 mins walk or take the resort shuttle up and down from our room. Kids have a blast at the on site water park. Pool part is so much fun with the great entertainment team and swim up bar is a plus. We wish there is a better foods selection and waiting time at the dinner table other than that everything else is terrific :)

Posted by , from NC on Jul 8, 2017

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4 out of 5

Memory Plash

Everything was decent except the food. Could have better food selections and could be cooler inside the restaurant. My daughter has eczema and she's miserable from scratching because it was too hot while dining in; it had made my dining not so great because I have to find ways to keep her cool to stop her from scratching.

Posted by , from N. on Jul 8, 2017

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Comment from Hotel Management

Sep 14, 2017 by MS Team

Dear Kristie, Thanks for staying with us. Accept our apologies for the inconveniences that you may have during your stay. We normally have great reviews from travelers we are sorry this was not the case. we appreciate your feedback

5 out of 5

Great trip!

My friends and I went here for a vacation there were 8 of us and the staff was very accommodating! They never gave us a problem. Fabio at the pool bar was AMAZING literally the best bar tender ever! My friends also had an issue with the banana boats they fell off and one friend lost his glasses and the staff went into the water to find them for him. Such a great resort!

Posted by , from New York on Jul 1, 2017

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Comment from Hotel Management

Sep 14, 2017 by MS Team

Dear Elyse Thank you very much for your review .we is glad you enjoyed our resort and Services. We will share your experience with Fabio thanking him for his efforts .

5 out of 5

Nice hotel

The resort was very nice, the only problem I had was that the tv or phone in my room didn't worked at all. I told them in the lobby 4 times and they said they will take care of it and they never did. I gave up asking them to fix it. Other than that everything was great

Posted by on Jun 10, 2017

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3 out of 5

If your looking for a water park, then go here!

Pros: water park
Cons: better drink options, add frozen margaritas and Sangria
Location: we did not leave the hotel
Overall the hotel is just average. If you have kids the water park is a huge advantage. Lots to do in this water park for all ages. Nice pool with swim up bar. Food in the buffet is just fair. The restaurants that you have to wait to eat each night are excellent. Drinks options are limited from a choice perspective. Rooms are not bad, could be cleaner. They have thin walls so you hear everything. Also this location is NOT on the beach BUT the neighboring hotel is on the beach and you have access to the beach through that hotel. it is a short trolly ride or you can walk it.

Posted by on Apr 22, 2017

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4 out of 5

Great Experiance

Memories Splash really lives up to its name. A beautiful memories was created. Lovely environment for kids and adults. My fiancé and I were the only African American couple for the first few days and it was a bit intimidating lol. Overall it was great.

Posted by on Mar 13, 2017

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Comment from Hotel Management

Mar 24, 2017 by Rocio Veras

Dear Special Guest;Receive an exclusive regard from Memories Splash Punta Cana, Thank you for taking the time to share your experience with us at Memories Splash Punta Cana. We are glad the product and services were to your fullest satisfaction. It was a great pleasure welcoming you to Memories Splash Punta Cana. We are looking forward to the pleasure of welcoming you again in our Hotel and assure you that you will enjoy even superior services and facilities on your next visit. Kind Regards, MS TEAM

About the Memories Splash Punta Cana - All Inclusive

Location Carr. Playa Arena Gorda, Punta Cana, La Altagracia 23000

All-inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities

  • Kayaking
  • Scuba-diving lessons
  • Snorkeling

Land activities
  • Tennis
  • Tennis lessons
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Water fitness
  • Yoga

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Property Features

Memories Splash Punta Cana - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. As a guest of Memories Splash Punta Cana - All Inclusive, you'll find a full-service spa, a complimentary water park, and 2 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 11 bars/lounges. Free breakfast is available. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. There are 3 meeting rooms available. A casino, a children's pool, and a nightclub are also featured at the family-friendly Memories Splash Punta Cana - All Inclusive. Free self parking and valet parking are available. This 4-star La Altagracia resort is smoke free.

  • 525 guestrooms or units
  • 3 levels
  • 5 dining venues
  • 2 bars by the pool
  • 11 bars or lounges
  • Breakfast available (free)
  • Casino
  • Nightclub
  • Bar on the beach
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Conference center
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Free water park access
  • Number of outdoor pools - 2
  • Free WiFi
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Bowling alley on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Punta Cana (PUJ-Punta Cana Intl.) (28 km / 17.4 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Memories Splash Punta Cana - All Inclusive offers 525 air-conditioned accommodations with MP3 docking stations and free minibar items. Rooms open to balconies. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. This La Altagracia resort provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Private balcony
  • Pillowtop beds
  • Stocked minibar (free)
  • MP3 dock
  • Day bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free breakfast.

Selections Buffet - This buffet restaurant serves breakfast, lunch, and dinner.

Mexicana Cantina - This restaurant specializes in Mexican cuisine and serves dinner only.

FAMILY THEMATIC - This family restaurant specializes in international cuisine and serves dinner only.

BELLA CUCINA - This fine-dining restaurant specializes in Italian cuisine.

GRAZIE TRATTORIA - This family restaurant specializes in Italian cuisine and serves lunch only.

Room service (during limited hours) is available.

Nearby Activities

Outdoor tennis courts and a complimentary water park with waterslides are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Fishing on site
  • Miniature golf on site
  • Cave exploring/spelunking nearby
  • Volleyball on site
  • Kayaking on site
  • Water skiing on site
  • Yoga classes/instruction on site
  • Playground on site
  • Ecotours nearby
  • Boat tours nearby
  • Sailing on site
  • Segway rental/tour nearby
  • Scuba diving on site
  • Bowling alley on site
  • Scooter/moped rentals nearby

Spa Services

The onsite spa has massage/treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Steam room in spa
  • Detoxification wrap
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at Memories Splash Punta Cana - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 23 years old.

  • No pets or service animals allowed

Hotel Names

  • Memories Punta Cana Splash
  • Memories Splash
  • Memories Splash All Inclusive
  • Memories Splash Punta Cana
  • Memories Splash Punta Cana All Inclusive
  • Punta Cana Memories
  • Punta Cana Memories Splash
  • Punta Cana Splash
  • Punta Cana Splash Memories
  • Splash Memories Punta Cana
  • Memories Splash Punta Cana All Inclusive Punta Cana
  • Memories Splash Punta Cana Punta Cana

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Promotions

Diamond Club Benefits

Book a stay in a "Diamond Club" room type and receive personalized check-in/out, exclusive beach area with dedicated bar and waiter service, selected premium drink menu in Lounge, distinctive wrist bracelet, beach towel, early check-in and late check-out (subject to availability), evening hot and cold hors d'oeuvres and afternoon snacks including desserts, luxury in-room amenities, minibar (restocked daily), 10% off spa treatments and hair dresser, and 24-hour room service.


Full details provided at check-in. Spa appointment may be required. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Kids Stay Free

Book a stay in a "Premium" or "Diamond Club" room type for travel now - December 22, 2017, and 1 child 12 and younger stays free.


There are no room charges for 1 child 12 and younger when sharing a room with adults and using existing bedding. Free stay reflected in rate displayed at time of booking. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.