Ratings based on 174 Guest Reviews

Hear it directly from our travelers
4.2 out of 5
80% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travelers
5 out of 5
Recommended
for Everyone
by A traveler from G

Amazing!

Posted Jun 14, 2017
This was our first time out of the country and we are so happy that we chose majestic elegance. The service was beyond excellent, everything was clean, the food and drinks were great and the events were fun. We will definitely be back again someday!
Comment from Hotel Management
Jun 17, 2017 by Customer Care, Hotel Management
Dear Valued Guest, We are so grateful that you took the time to write about your recent experience at our resort. It is a pleasure to know that you enjoyed our resort and that you appreciated your time with us. We are so glad to know that our staff provided an excellent service. We all look forward to your next visit to Majestic Elegance. Warm regards, Vanessa Mercedes Customer Care Majestic Resorts
5 out of 5
Recommended
for Everyone
by A traveler from New York

Beautiful hotel and grounds!

Posted May 26, 2017
Pros: Elegant and close to the beach.
Cons: Everything was perfect.
Location: When you go outside the resort, very poor surroundings. I recommend zip lining, dune buggies & Monkey Land. Very educational experience.
The hotel staff couldn't do more for you. Very friendly, smiles everyday, polite and courteous. I would go back!
Comment from Hotel Management
May 28, 2017 by Customer Care, Hotel Management
Dear Lisa, We are so grateful that you took the time to write about your recent experience at our resort. It is a pleasure to know that you enjoyed our resort and that you appreciated your time with us. We are so glad to know that our staff provided an excellent service. Your comments encourage us to keep giving the best of us, since it is proof that we are achieving our main goal which is to make the best of all our guests vacations. We hope to see you many more times for even more excellent vacation experiences. Warm regards, Vanessa Mercedes Customer Care Majestic Resorts
5 out of 5
Recommended
for Everyone
by A traveler from New York, NY

Amazing Resort

Posted May 20, 2017
It was my first time at this resort. Great staff, service is exceptional, well-organized, beautiful ambiance, top-shelf liquor. There's always something to do in the resort and it has a nice selection of restaurants and events throughout the day. Wifi works great. The beach and pool are always clean and have many bar locations. By far the best resort experience i have had. I can not wait to visit again!
Comment from Hotel Management
May 24, 2017 by Customer Care, Hotel Management
Dear Ashley, Greetings from Majestic Elegance and thank you very much for taking the time to share your review here on Expedia. We are delighted to see that you had a great time with us and that you enjoyed our staff, our fantastic bars, our delicious restaurants, our beautiful beach and pool. We would very much enjoy the opportunity of welcoming you back and making your next stay absolutely Majestic. With warm regards, Melina Vásquez Customer Care Majestic Resorts
5 out of 5
Recommended
for Everyone
by A traveler from Pennsylvania

Excellent resort

Posted May 14, 2017
Pros: Everything.
Location: No need to leave the resort
Everything was wonderful. Beach, pool, restaurants, entertainment excellent. All the rooms are suites which are very large, and even have jacuzzi tubs in the room.
5 out of 5
Recommended
for Everyone
by A traveler from livonia mi

Vacation to Punta Conta

Posted Apr 16, 2017
That hotel and the amenities were phenomenal great place to stay
Comment from Hotel Management
Apr 20, 2017 by Majestic Resorts, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Couples
by A traveler from North Dakota

GREAT LOCATION, GREAT FOOD, BEAUTIFUL BEACH!

Posted Apr 4, 2017
Pros: We enjoyed the dining options, the steakhouse was our favorite. The drinks were plentiful and delicious. The staff was helpful and courteous.
Cons: Some reviews complained about a language barrier, I only speak English and had no problems. Remember you are not in the US! I don't think it is fair t
Location: The resort is on the beach, which has wonderful sand and plenty of beach loungers.
Our stay was a group of 4 adults having drinks and fun in the sun. (Not Spring Breakers) We enjoyed everything about our stay. We spent most of our time at the resort, but did do a couple of excursions which were also very good. Very clean property with helpful staff!
Comment from Hotel Management
Apr 20, 2017 by Majestic Resorts, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A traveler from Chippewa Falls, WI

Majestic Mirage

Posted Mar 25, 2017
We were upgraded to Majestic Mirage upon arrival due to overbooking at Majestic Elegance. We were very happy this happened. It allowed us access to both resorts. The staff was wonderful and friendly. The food in the buffet was great and of a different flavor each evening. The Steakhouse was good and my daughter loved the coffee shop. The drinks were plentiful as well. We were a little disappointed with the Italian restaurant but that was the only thing we wished was better. Our butler, Jean Carlos was very good aschool was all other staff. Our room was a pool side swim up and we loved it! If I were to go back I'd like a room with an ocean view to make it better. Overall a wonderful experience and a place I'd definitely love to come back to!
Comment from Hotel Management
Apr 20, 2017 by Majestic Resorts, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A traveler

Too short wish we had been there longer

Posted Mar 13, 2017
Pros: Plenty of space, multiple restaurants good food choice
Location: Didn't leave the hotel grounds!
When we first arrived I was a little apprehensive about the entertainment crew. Personally I would rather watch that join in and hate being 'pulled in ' but he team were amazing, you could watch and enjoy , join in or not participate and do your own thing. Great team full of energy, and when the weather was not too good one day, they pulled together other activities so the rain didn't matter. Most enjoyable stay
Comment from Hotel Management
Apr 26, 2017 by Majestic Resorts, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A traveler

Great trip.

Posted Mar 4, 2017
The only complaint we have is that they did a awful job explaining where you could and could not go due to the package you purchased. I highly recommend doing the up grade..
Comment from Hotel Management
Apr 28, 2017 by Majestic Resorts, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A traveler from Maine

Our room was the closest to the beach

Posted Feb 20, 2017
Pros: Everything
Cons: Nothing
Location: We usually stay at the resort, but from what I heard the excursions were plentiful.
We had a very enjoyable stay. The MajesticElegance is a cut above the rest. The staff was excellent, the food delicious.