"The Iberostar Punta Cana isn't a luxury hotel, so don't go into it expecting that. The grounds are lovely and well maintained though. The beach is c ... " More

By a verified traveler on Fri 13 Apr 2018

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Hotel Description

An all-inclusive stay in Bavaro awaits you at Iberostar Punta Cana All inclusive. You'll be within a 15-minute walk of Iberostar Golf Course and 3.3 km (2 mi) from Punta Blanca Golf Course. Highlights at this beachfront resort include 9 restaurants, 3 outdoor swimming pools, and a full-service spa.

You can enjoy flat-screen TVs with satellite channels, and all 427 rooms feature free WiFi, balconies or patios, and private yards. Dining in is an option with room service, and minibars provide refreshments. Espresso makers, ceiling fans, and safes are also available.

A day of pampering can include massages and facials along with access to the spa tub. The buffet restaurant, La Cana, serves seafood and is open for breakfast, lunch, and dinner. With 8 bars/lounges and a poolside bar to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find umbrellas, and enjoy the onsite nightclub and free kids' club. Other amenities include a casino, free WiFi in public areas, and a fitness center. There's also the convenience of free valet parking.

Sights within a 10-minute drive of this 3.5-star Bavaro resort include Arena Gorda Beach and Hard Rock Golf Club at Cana Bay.

Iberostar Punta Cana All inclusive ratings based on 23 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0
3 out of 5

Pretty Basic but Nice

Cons: They really should re-do the pool liner. It makes the place look much more run down than it is.
The Iberostar Punta Cana isn't a luxury hotel, so don't go into it expecting that. The grounds are lovely and well maintained though. The beach is crowded but also beautiful. What I really liked about this hotel is that it isn't overwhelming. Beach chair wars aren't as bad here as I've seen. There are lots of huts on the beach. It's not a sprawling property which makes it easier to navigate. The people are a pleasure to deal with...from housekeeping to activities counselors, to wait staff, etc. I had a much more positive view of the staff here than I did at our last Punta Cana hotel. The food, well, isn't too good. That said, it really didn't matter to us. Unless you want to spend a fortune, the food at these all-inclusives isn't ever good. You just can't let it bother you or you will ruin your trip. I liked this place. We had some issues (backed up tub, power outages, etc) but overall things were fine. Give it a try!

Posted by on Apr 13, 2018

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4 out of 5

Great Room close to the beach

Pros: Room was nice and staff was very friendly. Beach very clean and beautiful.
Cons: The food wasn’t great at dinner! Buffets were good but special restaurants not good. Stick to buffet and you’ll be fine.
Location: Went to the spa one day and it was very nice. Stayed on grounds the whole time. Golf course looks nice but didn’t use it.
There were six of us here for 5 days, our rooms were together and very close to the beach. Beach was beautiful and pool was nice too. Rooms and hotel was clean, grounds were kept nicely. Staff was great and friendly. Shows looked good and had activities for all.

Posted by , from Cape Cod on Mar 12, 2018

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1 out of 5

You Get What You Pay For

I went with a group of 16 people. My room was not ready when I checked in at 5:00 pm. My toilet had issues and my sink stopper did not pull up cause the sink to overfill with water and not drain. The food was not the best and I lost weight. The 43 liquor was being rationed out at the lobby bar and limited in the Casino to 1 shot person even though this was in writing nowhere. The guest with me experienced hostility from some and disrespect. I did. I did not as everyone was nice to me and professional. The only issue I had was when two competing agencies got angry because I booked an excursion with another company that was cheaper. Full disclosure, I booked my trip through another agency and I was not restricted, but others with me were and I was unaware. I would be okay but if the Amerstar representative had not raised his voice at me and came at me in an agressive manner and that cause a verbal exchange that was over blown by the Amerstar representative. We will never stay at this resort. I wa trying to support a friend for trip and this was what she wanted. I should have listened to the reviews given and stayed away.

Posted by , from Tejas on Jan 24, 2018

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2 out of 5
Old worn-out facilities. Shortage of beach towels. Food and personnel was good

Posted by on Sep 4, 2017

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5 out of 5

Great getaway

My family and myself we all have a terrific time in here, all was amazing between Hotel property and hotel staff such a great people! Definitely will be back!

Posted by , from New York on Aug 23, 2017

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4 out of 5

Great first time

This was a family vacation myself my husband and our two boys 5yr and 8 months and we had a wonderful time . The staff was very friendly and helpful , food was great they provided a wide variety . The rooms were spacious and clean. We had a wonderful time and plan on staying here again

Posted by , from nee on Aug 19, 2017

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3 out of 5

Hotel need to get more modernized

Staff are not very informative. Not much variety of food choices .Flies around food area was a major problem. .need more English speaking staff.

Posted by , from New York on Jul 23, 2017

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5 out of 5

Nice hotel, very friendly staff. Beautiful beach!

Had a great time. Hotel staff is very kind and friendly. Hotel grounds are very well maintained and beautiful. The beach was amazing.

Posted by on Jul 12, 2017

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3 out of 5

Ok hotel maybe 21/2 stars.

Pros: Beach is beautiful! Nice pools! Nice landscaping, love the orchids!
Cons: Upgrade rooms! More variety of food. Casino dealers need improvement in terms of courtesy and customer service. They seemed very unhappy and bothered.
Location: Offer shuttle service nightly to other casinos.
More food variety, our stay was 1 week get so tired of eating exact same stuff lunch and dinner over and over. Timeshare Sales person was too aggressive, people like to be left alone and enjoy other things. Room could use some upgrades, very outdated. Casino needs big improvement, very unfriendly dealers, very impolite, not inviting. No one smiles, no greetings. We felt like we were bothering them. Overall- ok hotel, maybe and half stars.

Posted by , from Northern VA on Jun 9, 2017

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4 out of 5

Very nice Resort

This was our second time here in 5 years. I love this place. The resort staff are wonderful people and very hard workers. If you go, please tip them.. they more than deserve it

Posted by on Apr 28, 2017

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About the Iberostar Punta Cana All inclusive

Location Carretera Arena Gorda, Punta Cana, La Altagracia 23000

All-inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs

Not included

  • Premium or imported alcoholic beverages

Property Features

Iberostar Punta Cana All inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply step outside to unwind on the resort's beach. At Iberostar Punta Cana All inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 9 restaurants and 3 coffee shops/cafés on site. You can enjoy a drink at one of the bars, which include 8 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive resort also offers a complimentary children's club, a children's pool, and an outdoor tennis court. Self parking and valet parking are free.

  • 427 guestrooms or units
  • 4 levels
  • 9 dining venues
  • 8 bars or lounges
  • 3 coffee shops
  • Casino
  • Nightclub
  • Bar by the pool
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Staff is multilingual
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Onsite shopping

Family Friendly Amenities

  • Family Property
  • On private beach
  • Number of outdoor pools - 3
  • Free WiFi
  • Children's pool
  • Outdoor tennis court
  • Children's club (free)
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Punta Cana (PUJ-Punta Cana Intl.) (26 km / 16.1 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Iberostar Punta Cana All inclusive offers 427 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Bavaro resort provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony or patio
  • Minibar
  • In-room dining (limited hours)
  • Private outdoor space
  • Flat-screen television
  • Satellite channels
  • Movies for purchase
  • Espresso maker
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

La Cana - This buffet restaurant specializes in seafood and serves breakfast, lunch, and dinner. Reservations are required.

Star Rock Cafe - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

La Marimba - This seafood restaurant specializes in seafood and serves dinner only. Reservations are required.

The Pagoda - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.

Higuey - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

A private beach and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna, a steam room, a fitness facility, and a pool. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Fitness classes on site
  • Horse riding/rental on site
  • Scuba diving on site
  • Kayaking on site
  • Windsurfing on site
  • Yoga classes/instruction on site

Spa Services

Iberostar Punta Cana All inclusive has a full-service spa featuring facials and body treatments.

  • Spa tub in spa
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Hotel Names

  • All inclusive Iberostar Punta Cana
  • All inclusive Punta Cana Iberostar
  • Iberostar All inclusive
  • Iberostar All inclusive Punta Cana
  • Iberostar Punta Cana
  • Iberostar Punta Cana All inclusive
  • Punta Cana All inclusive Iberostar
  • Punta Cana Iberostar
  • Punta Cana Iberostar All inclusive
  • Iberostar Punta Cana Hotel Punta Cana

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Promotions

Romantic Junior Suite Offer

Book a stay in a Romantic Junior Suite room category and receive the following:

  • Romantic turndown service once per stay
  • Sparkling wine and flowers in room
  • Free access to the spa's wet areas
  • 20% off Romantic Beach Dinner (valid once per stay)
Full details at check-in. Gratuity may not included. Restrictions may apply.

Family Room Offer

Book a stay in a Family Room category and receive the following:

  • Welcome gift for children (chocolate, balloons, and a toy)
  • 1 bottle of rum for adults on arrival
  • Free babysitting until 10 PM once per stay

Must book a Family Room to qualify. Babysitting service must be arranged in advance. Gratuity may not be included. Restrictions may apply.

Ocean View Standard Room Offer

Book a stay in an Ocean View Standard room category and receive free access to spa's wet areas.


Details at check-in. Restrictions may apply.