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4.0 out of 5

"My trip consisted of 3 adults all siblings and Miguel at reception was so accommodating that he gave us a room with 3 beds without any hassle, it was ... " More

By a verified traveler on Mon 30 Apr 2018

Hotel Description

3.5-star beachfront property near Arena Gorda Beach

On the beach

You'll find Arena Gorda Beach and Iberostar Golf Course within a 15-minute walk of this Punta Cana property. Hard Rock Golf Club at Cana Bay and Cortecito Beach are also within 6 miles (10 km).

All-inclusive

This all-inclusive property features a private beach, a casino, and a full-service spa. Enjoy a day at the beach scuba diving, or relax with beach umbrellas. There's fun for all ages with a free kid's club and a children's pool, and supervised childcare is an added bonus.

Free WiFi, flat-screen TVs

The 427 guestrooms have flat-screen TVs with satellite channels and offer free WiFi and balconies or patios. Other amenities include private yards, minibars, and room service.

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$212 per night

Junior Suite Star Prestige

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Romantic Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room Ocean View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Double Room, Garden View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Double Panoramic View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Iberostar Punta Cana All inclusive ratings based on 33 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Iberostar Punta Cana All inclusive

Everyone (18) Couples (3) Family (3)
3 out of 5
I was bit disappointed at the rooms, they were outdated and the water flow to the shower and sink were very low. I have been to Iberostar but in Mexico, this one seemed very old in comparison. The entertainment was ok. Wish there were more to do in the even of rainy weather (we had about 3 days of rain while there). Other guests were requesting for umbrellas and getting them, when we requested we were told there were none. The food at the buffets had a good variety, though in the morning some of the food that should be served warm was cold. The servers were EXCELLENT, kind and attentive. The specialty restaurants were hard to get. Upon checking in you have to pick 2-3 choices depending on the length of your stay and then they will assign you. Once assigned there is no changing your mind. We did eat at the steakhouse and the food was good. They promote the Iberostar app for communication and information but I do not believe that anyone looks at it as I sent over a couple of messages and received no replies. The drinks are pretty much watered down. You have to ask them to give you more liquor, otherwise the drinks just taste like juices. Overall we had a nice time but I was disappointed and was expecting more in comparison with the Iberostar in Mexico that we have been to in the past. We traveled as a family (3 adults and 2 kids)

Posted by on Jun 2, 2019

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4 out of 5
Liked that the property was a managable size without feeling on top of each other. You can tell some updating was done throughout the resort, it was clean, but the showers and bathrooms need to be larger. Only 1 outlet in the bathroom and no exhaust fan to remove humidity. We absolutley hated the food. We actually came home weighing less. The speciality restaurants were less than average with the men who served the food somewhat unpleasant, angry looking and rushed. The buffet foods were horrible.

Posted by on May 18, 2019

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2 out of 5

Posted by on May 2, 2019

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4 out of 5
Very well maintained & clean. Really disappointed they closed down one of the 2 pools and jackhammered it out the entire week. Beach is extremely overcrowded. Food plentiful & diverse, but just ok.

Posted by on Apr 28, 2019

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5 out of 5
Absolutely fantastic service from all staff. Lots of upselling and offers but you learn quickly how to avoid it and just enjoy time on beach

Posted by on Apr 11, 2019

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4 out of 5
Liked the property. The grounds were pristine and someone was always picking up and sweeping sand near the grounds ie the restrooms.

Posted by on Mar 19, 2019

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5 out of 5
Above all, the staff everywhere was exceptional and made for a much more pleasant stay. Every single person we dealt with had what I call a "quick smile" and genuine happiness about them. The only criticism was the salt and pepper shakers that virtually EVEYONE was struggling with. It is most frustrating when trying to salt or pepper your food to have the shakers constantly either clogged or empty, but mostly clogged. Management could easily resolve the issue with new, better shakers. The food was terrific, but the hassle of spicing it correctly negatively affected the otherwise excellent experience.

Posted by on Mar 14, 2019

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5 out of 5
Hotel was beautiful and close to the beach. The food on the buffets was good not great, but the steak house, seafood and Mexican restaurants were excellent. The American restaurant was the only terrible food we had the entire week we were there. The drinks were good sometimes the frozen drinks were not very frozen though. The staff was always friendly and seemed to try to please everyone, but didn't all speak English really well. I would like to give Jesus a special thanks for making our holiday and 25 year wedding anniversary so special. He got us into the steak house on our anniversary even after they said it was booked for that night. Which I didn't understand, because the restaurant was only half full when we went there. I personally loved the shows, they were good quality shows, but some were hard to understand because of talking in all the different langauges. The pool and beach were crowded, but not terrible. I just wish the reserving chair policy was little more clear, because most times if there was a towel on a chair people left them alone, but other times they just threw them off and sat down. The room was nice needed new bed, but I did see they were changing some beds out on our last day there. All in all it was a lovely holiday and would most definitely go back to the punta cuna Iberostar.

Posted by on Jan 20, 2019

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5 out of 5
I felt the staff was very happy to make mine and my husband's stay the most enjoyable and relaxing. The activity staff ,sexy jeff for one was very personable and our consiguer Damian was very caring and had us enjoy the few of the very tasty restaurants there. I loved the whole atmosphere of the place. The only thing that I didn't like was being approached about buying time into the resort that is not the time or place to do. Very annoying and a waste of time of my vacation

Posted by on Dec 14, 2018

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5 out of 5
My trip consisted of 3 adults all siblings and Miguel at reception was so accommodating that he gave us a room with 3 beds without any hassle, it was so wonderful to be able to walk around and have the staff greet you by name and no timeshare hassles. This is a great hotel to stay at if you want to be treated with respect and professionalism. Thanks for a wonderful stay to all the staff at the Iberostar Punta Cana.

Posted by , from Chicago on Apr 30, 2018

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About the Iberostar Punta Cana All inclusive

Location Carretera Arena Gorda, Punta Cana, La Altagracia 23000

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs

Not included

  • Surcharge for premium or imported alcoholic beverages

  • Food and beverage restrictions apply
  • Access to onsite clubs included
  • Surcharge for premium or imported alcoholic beverages
  • Taxes included
  • Onsite entertainment and activities included
  • Buffet and à la carte dining
  • Gratuities included
  • All non-motorized water sports included
  • All food and beverages included

Property Features

Iberostar Punta Cana All inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply step outside to unwind on the property's beach. At Iberostar Punta Cana All inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 9 restaurants and 3 coffee shops/cafés on site. You can enjoy a drink at one of the bars, which include 8 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and an outdoor tennis court. Self parking and valet parking are free.

  • 427 guestrooms or units
  • 4 levels
  • 9 dining venues
  • 8 bars or lounges
  • 3 coffee shops
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Bar by the pool
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Onsite shopping
  • Elevator

Family Friendly Amenities

  • On private beach
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Punta Cana (PUJ-Punta Cana Intl.) (26 km / 16.1 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Iberostar Punta Cana All inclusive offers 427 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony or patio
  • Minibar
  • In-room dining (limited hours)
  • Private outdoor space
  • Flat-screen television
  • Satellite channels
  • Movies for purchase
  • Espresso maker
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 10 AM.

La Cana - This buffet restaurant specializes in seafood and serves breakfast, lunch, and dinner. Reservations are required.

Star Rock Cafe - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

La Marimba - This seafood restaurant specializes in seafood and serves dinner only. Reservations are required.

The Pagoda - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.

Higuey - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

A private beach and an outdoor tennis court are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Fitness classes on site
  • Horse riding/rental on site
  • Scuba diving on site
  • Kayaking on site
  • Windsurfing on site
  • Yoga classes/instruction on site

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials and body treatments. The spa is equipped with a spa tub and Turkish bath/hammam.

  • Spa tub in spa
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6 PM
  • Minimum check-in age is 18

Special check-in instructions:

Guests must indicate the correct number of guests, including children and infants, at the time of booking. Fees may be incurred if the number or ages of guests checking in varies from the number established at booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 25 years old. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 25 years old.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Hotel Names

  • All inclusive Iberostar Punta Cana
  • All inclusive Punta Cana Iberostar
  • Iberostar Punta Cana All inclusive All-inclusive property
  • Iberostar Punta Cana inclusiv
  • Iberostar All inclusive Punta Cana
  • Iberostar Punta Cana
  • Iberostar Punta Cana All inclusive
  • Punta Cana All inclusive Iberostar
  • Punta Cana Iberostar
  • Punta Cana Iberostar All inclusive
  • Iberostar Punta Cana Hotel Punta Cana

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Promotions

Resort Credit Coupons Offer

Book a 3-5 night stay now - June 30, 2019 for travel now - December 21, 2019 and receive up to USD 300 in resort credit coupons at check-in, valid as follows: USD 75 valid toward room upgrade; USD 45 toward Star Prestige package; USD 45 towards Romantic Dinner; USD 35 valid toward spa services; USD 25 towards casino table games; USD 30 valid toward Champagne and wine; USD 25 toward Dressel Divers water sports; and USD 20 valid at Star Market.



Book a 6-night minimum stay now - June 30, 2019 for travel now - December 21, 2019 and receive up to USD 500 in resort credit coupons at check-in, valid as follows: USD 140 valid toward room upgrade; USD 80 toward Star Prestige package; USD 60 towards Romantic Dinner; USD 70 (2 USD 35 coupons) valid toward spa services; USD 25 toward casino table games; USD 60 (2 USD 30 coupons) valid toward Champagne and wine; USD 25 toward Dressel Divers water sports; and USD 40 (2 USD 20 coupons) valid at Star Market.


Full details at check-in. Credits cannot be transferred to another property. Resort credits are issued in the form of coupons. Guests must visit the Concierge Desk to activate resort credit coupons. Offer is based on double occupancy. Valid only for new bookings. Services are subject to availability. Services and amenities must be booked/requested upon arrival. All services and amenities purchased with resort credits must be purchased at full price. Room upgrade credit will be applied to total upgrade charge. Star Prestige credit will be applied to total package charge. Romantic dinners are for adults only. Spa credits are applicable for treatments and massages only, cannot be combined, and only one credit may be used per treatment. Casino table game credit is applied when spending USD 50 or more (not applicable for slot machines and cannot be redeemed for cash), may not be combined and only one credit may be used at a time. Champagne and wine credits are applied when spending minimum of USD 100 in à la carte beverages, may not be combined, and only one credit may be used at a time. Dressel Divers Water Sport credit is applied when purchasing open water certification course. Star Market credit is applied

when spending USD 100 or more, may not be combined and only one credit may be used at a time. Promotion, prices, and applicable services are subject to change without notice. All services require reservation at least 24 hours prior to desired service. No refunds will apply in the event that a guest does not arrive for a scheduled service. Guests staying at more than one hotel will receive benefits of the promotion depending on length of stay at

specific hotel. Limit one resort credit coupon per transaction. Resort credit coupons cannot be exchanged for cash and there is no cash reimbursement if unused. Resort Credit promotion/coupons are not combinable with other credits, discounts, incentives,complimentary stays, barter exchanges and/ or other promotional programs

unless specifically indicated. Resort credits are non-transferable ,expire after initial stay, and cannot be used for future stays. Blackout dates and additional restrictions or exclusions may apply.