Grand Memories Punta Cana - All Inclusive

4-star property
Highway Macao, Punta Cana, La Altagracia 1-855-201-7819

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Hotel Description

Family-friendly 4-star property near Arena Gorda Beach

Punta Cana retreat

Within 2 miles (3 km) of this well-placed property, you'll find Arena Gorda Beach and Hard Rock Golf Club at Cana Bay. Iberostar Golf Course and Punta Blanca Golf Course are also within 3 miles (5 km).

All-inclusive

A full-service spa, 5 restaurants, and an outdoor pool are all featured at this smoke-free property. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities. Relax with a drink at one of the 2 poolside bars and enjoy free perks like valet parking and WiFi in public areas.

Flat-screen TVs

In addition to flat-screen TVs with cable channels, the 525 guestrooms offer balconies or patios and minibars. Room service, premium bedding, and coffee/tea makers are also available.

Deluxe Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$187* Per night/room Sep 18 - Sep 19

Family Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Grand Memories Punta Cana - All Inclusive ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Grand Memories Punta Cana - All Inclusive

Family (1)
3 out of 5
The hotel was very pretty, however the staff was ok and the entertainment team sucked. The whole time I was there I saw the entertainment team play 2 games all other times they just sat and talked among themselves. The main pool had a volley ball net which they took down early even though that was all people had to entertain themselves besides the music they played. Food was good but not many restaurants and the diamond club felt cheap.

Posted by on Sep 7, 2019

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Comment from Hotel Management

Sep 8, 2019 by GM Team.

Dear Joann, We extend our sincere apologies for the inconveniences with the service in our property; we continuously train our staff on customer service skills in order to provide an excellent experience to our guests. Regarding about the Diamond Club, we want to apologize because we fell far short of exceeding your expectations. Whilst an apology will not change the outcome of your experience it is our sincerest hope that you will grant us the opportunity of serving you to an experience which will surpass your last.

About the Grand Memories Punta Cana - All Inclusive

Location Highway Macao, Punta Cana, La Altagracia 23000

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property Features

Grand Memories Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Grand Memories Punta Cana - All Inclusive offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 5 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A children's pool, a health club, and spa services are also featured at the family-friendly Grand Memories Punta Cana - All Inclusive. Free self parking and valet parking are available. This 4-star Punta Cana property is smoke free.

  • 525 guestrooms or units
  • 5 dining venues
  • 2 bars by the pool
  • Bar or lounge
  • Coffee shop
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Grand Memories Punta Cana - All Inclusive offers 525 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Private balcony or patio
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Grand Memories Punta Cana - All Inclusive has 5 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

An outdoor tennis court and a health club are featured at the property. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Scuba diving on site
  • Kayaking on site

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa, The Royal Spa. Massages are available on the beach and in the spa; other services include sports massages. The spa is equipped with a mud bath, a sauna, and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Mud bath in spa
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 18
  • Sports massage
  • Massages on beach
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted

Hotel Names

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.