"Lovely hotel wonderful staff can’t wait to go back " More

By a verified traveler on Thu 30 Aug 2018

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Hotel Description

4-star all-inclusive property near Arena Gorda Beach, connected to a shopping center

Beachside getaway

With a stay at this well-placed property, you'll be half a mile (1 km) from Arena Gorda Beach and within 3 miles (5 km) of Hard Rock Golf Club at Cana Bay. Also, Punta Blanca Golf Course is within 2 miles (3 km) and Iberostar Golf Course is within 6 miles (10 km).

All-inclusive

This all-inclusive property features a full-service spa, a nightclub, and 5 restaurants. Relax with beach umbrellas and enjoy a refreshing drink at one of the 3 beach bars. Bring the family and enjoy the free kid's club, mini golf, and children's pool.

Jetted tubs, comfy beds

Boasting jetted bathtubs, the 756 guestrooms also offer WiFi and free minibar items. Other amenities include balconies, pillowtop beds, and LED TVs with satellite channels.

Junior Suite Superior

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$282 per night

Junior Suite (Superior)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite (Superior)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite Superior

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite Superior

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Grand Bahia Principe Punta Cana - All Inclusive ratings based on 184 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Grand Bahia Principe Punta Cana - All Inclusive

Everyone (57) Couples (2) Family (5)
1 out of 5
Got food poisoning one day. Spent entire day in bathroom throwing up and with diarrhea. We were locked out of our room from 10:30pm until 12:45am one night (we are senior citizens). Called to have our bags picked up to go to the airport; no one came until I walked to the lobby and asked again...then they sent a bellboy over. Have been to punta cana 3 times previously. Would NEVER go back to this place.

Posted by on Mar 14, 2019

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5 out of 5
Very beautiful place to stay. Everyone was very nice. Food was great and service was excellent. Will book again in near future.

Posted by on Mar 13, 2019

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Comment from Hotel Management

Mar 13, 2019 by customer service

Dear Guest, It is a pleasure and a great compliment to know that you felt satisfied during your stay with us! Kind regards, Enmanuel Martinez Bahia Principe Bavaro Resort

5 out of 5
The property was very well maintained. There was a lot of entertainment and things to keep you busy. There was also lots of areas to just sit and relax.

Posted by on Feb 28, 2019

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Comment from Hotel Management

Mar 2, 2019 by customer service

Dear Guest, We are happy to know you had a great time with us thanks to our good installations and entertainment. Hope to see you soon. Kind regards, Enmanuel Martinez Bahia Principe Bavaro Resort

4 out of 5
I really liked how accommodating the staff was in particular Carlos and Willy at the buffet restaurant. They made our stay unforgettable.

Posted by on Feb 24, 2019

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Comment from Hotel Management

Mar 2, 2019 by customer service

Dear Veronica, It is a pleasure and a great compliment to know that you felt satisfied during your stay with us! We are glad the staff made you feel welcome Kind regards, Enmanuel Martinez Bahia Principe Bavaro Resort

4 out of 5
The shuttles did not run frequently. There needs to be a mid resort lounge in stead of going to beach or lobby.

Posted by on Feb 17, 2019

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Comment from Hotel Management

Feb 17, 2019 by customer service

Dear Guest, Thank you for taking the time to share your impressions with us and we would like to offer our sincerest apologies for any inconveniences that you have mentioned. Hope to see you soon! Thank you for contacting us. Enmanuel Martinez Bahia Principe Bavaro Resort

3 out of 5
The beach was beautiful, we received and upgrade however they didnt tell us our upgrade was to the family and kid hotel, it was beautiful however we were on a vacation from kids didn’t want to deal with other people children. They have security around the clock which is wonderful; however no camera in area were security guard arent. The front desk staff need to be more knowledgeable, they had no idea where restaurants where located. Highly annoying. The room was beautiful the only thing that needed upgraded was a channel listing and a list of number for front desk, bell boy and maid service there was no button or number on phone.

Posted by on Jan 28, 2019

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Comment from Hotel Management

Jan 31, 2019 by Customer Service

Dear Guest, We cannot tell you how sorry we are for any inconvenience you may have experienced during your recent stay with us. Please rest assured that your observations have been taken in the highest consideration to analyze the points you mentioned. Kind regards, Alondra Felipe B. Grand Bahía Príncipe Bavaro Resort

5 out of 5
Great hotel and everybody very nice. Clean room and all day perfect service.

Posted by on Jan 15, 2019

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Comment from Hotel Management

Jan 16, 2019 by customer service

Dear Guest, We appreciate taking the time to let us know about your experience at our Hotel. Thank for highlighting our facilities as good and the perfect service. Kind regards. Enmanuel Martinez Bahia Principe Bavaro Resort

1 out of 5
When we arrived for check in the receptionist offered us an upgrade only if we provided a tip for her "helping us out". We stayed for 4 nights and were only allowed to make 2 reservations of the 5 restaurants. This was not clear when we booked. All inclusive means, all included. We were able to get a a 3rd reservation if we tipped the receptionist again. The location of room we upgraded to was closet to the beach, which made easy access to seaweed infested beach and be prepared to be harassed by local vendors. It was a constant headache. Our room was disgusting! We asked to changed our iron and ironing board several times. The lightning was poor at best. We had to remove the lamp shades to get some decent lightning. You were only able to flush the toilet once before you had to wait 5 minutes before flushing again. The room only stayed cool if you left your room key in the slot. We did not have robes, slippers and towels, toilet paper was scarce. Floors and bathroom were poorly cleaned. On our 3rd night, someone tried to come into our room at 3am. Thankfully we were in the room and when we got to the door they were gone. Did not feel safe afterwards. You were only served strong drinks and received better service only if tips were provided to the servers/staff. The resort is huge. There are about 5 other sister hotels. The grounds were kept well manicured. Shuttle buses are provided to go around the resort. Will not be back to Grand Bahia resorts!

Posted by on Dec 14, 2018

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Comment from Hotel Management

Dec 20, 2018 by Customer Service

Dear Guest, We are really sorry for not being able to fulfill your expectations with our services. We thank you for taking the time of sharing your opinion with us which we will take in the highest consideration. Thank you for highlighting our beautiful complex and lovely staff. Kind regards, Adriana Peguero Bahia Principe Bavaro Resort

4 out of 5
The telephone in the room did not work and the front desk was informed. It still was not fixed three dats later. I was not impressed with the front desk staff although the restaurant staff were awesome.

Posted by on Dec 10, 2018

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Comment from Hotel Management

Dec 13, 2018 by Customer Service

Dear Guest. We apologize for any inconvenience you may have experienced. Please rest assured that we have taken your observations into great consideration. Always at your disposal, Enmanuel Martinez Bahia Principe Bavaro Resort

4 out of 5
Staff was great. However, the refrigerator did not work in our room; but, again, we didn't report it to staff, so maybe the defunct refrigerator is on us. We ran into other travelers who were staying at some Hotel with "Majestic" in its name and they had a better restaurant deal. They had more access to different restaurants within the hotel complex. We could only have 2 reservations at the total number which was 5 to 6 restaurants in the complex. Overall, we had a positive experience.

Posted by on Dec 10, 2018

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Comment from Hotel Management

Dec 14, 2018 by Customer Service

Dear Guest, We want to thank you for taking the time to share your experience, which gives us an opportunity to assess and evaluate our performance. You are welcome to contact us for your next visit for any further assistance. Kind regards, Bolivar Arias Bahia Principe Bavaro Resort

About the Grand Bahia Principe Punta Cana - All Inclusive

Location Arena Gorda - Macao, Punta Cana, La Altagracia 23000

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • Buffet and à la carte meals, snacks, and local beverages included
  • Limited gourmet or à la carte dining

Activities and facilities/equipment
Water activities

  • Kayaking
  • Snorkeling
  • Surfing/boogie boarding
  • Windsurfing

Land activities
  • Bicycling
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Premium food items
  • Premium and/or non-domestic beverages
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Kayaking included
  • Access to onsite clubs included
  • Surfing/boogie boarding included
  • Windsurfing included
  • Taxes included
  • Buffet and à la carte dining
  • A la carte or gourmet dining is limited
  • Airport transfers not included
  • Premium/non-domestic beverages not included
  • Premium food items not included
  • Fitness facilities included
  • Wireless Internet access not included
  • Tennis included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Soccer (football) included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Bicycling included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Local beverages and soft drinks only
  • Food and beverage restrictions apply
  • Surcharge for premium or imported alcoholic beverages
  • Onsite live performances included
  • Snorkeling included

Property Features

Grand Bahia Principe Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Grand Bahia Principe Punta Cana - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a spa tub, and a sauna. There are 5 restaurants on site. You can enjoy a drink at one of the bars, which include 3 beach bars, 2 poolside bars, and 7 bars/lounges. Free breakfast is available daily. WiFi is available in public spaces for a fee. A children's pool, a nightclub, and a fitness center are also featured at the family-friendly Grand Bahia Principe Punta Cana - All Inclusive. Self parking is free. This 4-star Punta Cana property is smoke free.

  • 756 guestrooms or units
  • 3 levels
  • 5 dining venues
  • 3 bars on the beach
  • 2 bars by the pool
  • 7 bars or lounges
  • Built in 2004
  • Buffet breakfast (free)
  • Nightclub
  • Swim-up bar
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Sofa bed
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Punta Cana (PUJ-Punta Cana Intl.) (27.9 km / 17.3 mi)
  • Parking: Free self parking

Room Amenities

Grand Bahia Principe Punta Cana - All Inclusive offers 756 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Accommodations have separate sitting areas and include sofa beds and desks. Beds feature pillowtop mattresses. LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers. This Punta Cana property provides wireless Internet access for a surcharge. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Sitting area
  • Pillowtop beds
  • Jetted tub
  • Pull-out sofa bed
  • Stocked minibar (free)
  • LED television
  • Satellite channels
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 10 AM.

Mikado - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required.

Orquidea - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Santa Fe - This theme restaurant specializes in Tex-Mex cuisine and serves dinner only. Reservations are required.

Garden Grill - This steakhouse serves dinner only. Reservations are required.

El Pescador - This theme restaurant specializes in seafood and serves dinner only. Reservations are required.

Nearby Activities

There are sports and activities at all hours of the day, to enjoy the sun, the sea or the beach, so you won't stop even for a second. Learn to sail with a catamaran, the wind arts of windsurfing and even the banana boat with your friends. Each and every one of your activities and favourite sports are here. Find yours. The country's top golf destination is here, in one of the best spots in the Caribbean. Golf lovers will find, only 5 minutes from the resort complex, the fantastic course designed by Nick Price in the Dominican Republic, at the Punta Blanca Gold Club. Holes: 18. Also the course at White Sands Golf, with 9 spectacular holes. Known for its big lakes and coves. 15 minutes from the hotel. Bávaro Golf: 20 minutes from the complex, holes: 18, par 72. La Cana Golf Club: at just over 30 minutes from the hotel, holes 18, yards 7,152. Cocotal Golf & Country Club: holes 27, par 72. 20 minutes from the hotel.
Sports for every taste, Traditional : bocce, mini-golf, darts, sports - soccer, basketball, volleyball, gym, stretching, aerobics, yoga, tennis, paddle tennis, ping-pong.
Non-motor water activities (one hour free per day): snorkelling, kayaks, sailing, catamaran, boogie boards, catamaran outings, windsurfing and sailing classes, scuba diving class (Padi), aguagym.
Motorised (with charge): fishing boat and tour, banana boat, jet skis.
Classes and lessons include tennis, volleyball, muscle building, aerobics, and Merengue dancing. Located at the neighboring resort, the Nick Price-designed Punta Blanca Golf. In the evening guests will find a vibrant daily international program, with live music and a wide variety of shows in the hotel's amphitheater. In Pueblo Príncipe, a Dominican-style shopping center, they will find shops selling crafts, clothes, CDs and photos to bring home the best souvenir of their stay in Dominican Republic. The excitement continues at night in the karaoke piano bar, at the casino and discotheque. The recreational activities listed below are on site; fees may apply.

  • Snorkeling on site
  • Miniature golf on site
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Volleyball on site
  • Kayaking on site
  • Windsurfing on site
  • Playground on site
  • Bicycle rentals nearby
  • Fitness classes on site
  • Sailing on site
  • Basketball on site
  • Scuba diving on site
  • Hiking/biking trails nearby
  • Personal motorized watercraft on site
  • Scooter/moped rentals nearby

Spa Services

The Grand Bahia Principe Punta Cana's Spa has magnificent facilities and offers the most exotic Caribbean treatments. It's easy to relax and drift away in this luxurious Spa, in matchless surroundings with a beach with some of the whitest and finest sand in the world at your disposal. This Spa has many massage gazebos right on the magnificent beach. You have, among other treatments, a spectacular hydrotherapy area (water circuit) to beat stress, where you'll find 3 different kinds of saunas, therapeutic sensation showers, bathtubs, Vichy shower, Scottish shower, bubble beds, cervical jets and 2 splendid dynamic pools. Couples can also enjoy exotic VIP Cabins with private Jacuzzi. Highlighted treatment - Caribbean massages: Take care of your body and spirit with this fabulous massage based in a traditional technique, the results included better circulation, deep relaxation, and stress reduction. Exotic and uniques massages from the Caribbean culture.

  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 15 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.00 per day (rates may vary)
  • In-room safe fee: USD 4 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • All Inclusive Bahia
  • All Inclusive Bahia Principe
  • Bahia All Inclusive
  • Bahia Principe All Inclusive
  • Grand Bahia Principe All Inclusive
  • Grand Bahia Principe Punta Cana
  • Grand Bahia Principe Punta Cana All Inclusive
  • Punta Cana Grand Bahia

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.