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Bahia Principe Grand Punta Cana - All Inclusive

3.5-star property
Arena Gorda - Macao, Punta Cana, La Altagracia 1-855-201-7819

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3.6 out of 5
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See all 58 Travelocity Reviews

"The beach was beautiful and the outer appearance of the resort in general. " More

By a verified traveler on Tue 11 May 2021

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Hotel Description

3.5-star all-inclusive property near Arena Gorda Beach, connected to a shopping center

On the beach

At this Punta Cana property, you'll be within half a mile (1 km) of Arena Gorda Beach and 3 miles (5 km) of Hard Rock Golf Club at Cana Bay. Also, Punta Blanca Golf Course is within 2 miles (3 km) and Iberostar Golf Course is within 6 miles (10 km).

All-inclusive

This all-inclusive property features a casino, a full-service spa, and 5 restaurants. Relax with beach umbrellas and enjoy a refreshing drink at one of the 3 beach bars. There's fun for all ages with a free kid's club and mini golf, and barbecue grills are available on site.

Jetted tubs, comfy beds

Boasting jetted bathtubs, the 756 guestrooms also offer balconies and pillowtop beds. Other amenities include sitting areas, room service, and LED TVs with satellite channels.

Junior Suite Superior

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$134* Per night/room Jun 20 - Jun 21

Junior Suite Superior

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite Superior

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite Superior

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite Superior

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Bahia Principe Grand Punta Cana - All Inclusive ratings based on 58 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Bahia Principe Grand Punta Cana - All Inclusive

Everyone (29) Couples (14) Family (14)
2 out of 5
I wish I would have read the reviews before picking this place. This was a surprise birthday trip for my boyfriend and I think I ruined his birthday by bringing him here. We were ready to go home as soon as we stepped in the room. I'll start with the room. It was absolutely terrible. Everything was old and rundown, the room smelled, the shower and behind the toilet was disgusting, the couch had stains on it, the lights were so dim they might as well have been turned off. Nothing in the room worked, the AC, the safe, the lamp in the corner and the minifridge. The food was trash! It looked nasty and it tasted even worse. They don't have as many onsite activities as they have advertised, especially not water activities. The only good thing about this place was the pool and the bar that is supposed to be swim-up but no one was servicing on the pool side, you have to get out of the pool and walk around to the other side of the bar. I would never come here again and would not recommend this place to anyone. After one night we couldn't take it anymore so we ended up having to pay extra to upgrade to the Bahia Principe Luxury Ambar which was excellent! We had zero complaints.

Posted by on May 20, 2021

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Comment from Hotel Management

May 21, 2021 by Customer Services

Dear Guest, We are really sorry for not being able to fulfill your expectations with our services. We thank you for taking the time of sharing your opinion with us which we will take in the highest consideration. Regards! Claritza Padua Online Reputation Bahia Principe Punta Cana Resort

3 out of 5
The beach was beautiful and the outer appearance of the resort in general.

Posted by on May 11, 2021

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Comment from Hotel Management

May 11, 2021 by Bahia Principe

Dear Guest, Thank you for your comments. It is a pleasure to know that you enjoyed our services. We are always striving to give our guests the highest quality service so that they could stay absolutely content with their vacations at our hotel. Sending you our warmest regards,

1 out of 5

Posted by on Apr 19, 2021

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Comment from Hotel Management

Apr 29, 2021 by Online Reputation

Estimada Huésped, Agradecemos que nos eligiera como opción de vacaciones y nos hubiera gustado conocer más acerca de su estancia. Un cordial saludo, Adriana Peguero Online Reputation Bahia Principe Bavaro Resort

1 out of 5
This is the wordt resort

Posted by on Apr 18, 2021

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Comment from Hotel Management

Apr 18, 2021 by Online Reputation

Dear guest, We sincerely regret that our overall image may have been tarnished as well as not being able to fulfill your expectations this time. We deeply regret any difficulties, which don´t reflect our daily operation. Best regards, Adriana Peguero Online Reputation Bahia Principe Bavaro Resort

1 out of 5
The worst vacation ever! I dont ever write reviews but this one was a MUST! I was extremely embarrassed because I chose this resort as a surprise for my fiance to enjoy his bday but with all the inconvenience we experienced it was impossible to. First off the food there is horrible! It was always cold, bland or overcooked. Even the Ala carte restaurants was bad. The queso for the chips was cold and watery, the burgers was soggy, just disgusting! Our room had many issues that was never resolved from when we first arrived and we stayed 5 nights and 6 days. I wish it was only 3! The tub was clogged so the water would go down the drain very slowly while taking a shower. The TV barely worked, the room phone did not work. We had problems with our room key and had to get someone to let us in because the card just wouldn't function and for no reason because we did not damage the card. Everything at the resort is driving distance basically so if you need something from the lobby or want to go to the pool, beach etc, you need a ride and the workers don't come around to drive you as often as needed. You will find yourself waiting at least 15 minutes for someone to be available to take you to the lobby. There is no room service which was insane! So God forbid you desperately need water you won't be able to get it unless you go directly to the lobby yourself or ask the room keeper that's there in the mornings. No one really spoke English. Only the bell guys. Frank was one that was helpful

Posted by on Mar 5, 2021

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Comment from Hotel Management

Mar 6, 2021 by Online Reputation

Dear guest, We thank you for taking the time of sharing your opinion with us, which we will take into the highest consideration. It is through communications of this nature that our customers give us an opportunity to assess and evaluate our performance. We regret not having been able to achieve our main objective with you, which is our guests´ entire satisfaction. It’s our sincere hope to cater to you once again and change your perception of us. Kindest regards, Adriana Peguero Online Reputation Bahia Principe Bavaro Resort

3 out of 5

Posted by on Mar 3, 2021

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Comment from Hotel Management

Mar 14, 2021 by Online Reputation

Dear Guest, We appreciated that you shared your scoring with us. We hope to receive you in the near future. Kind regards, Adriana Peguero Online Reputation Bahia Principe Bavaro Resort

3 out of 5
The beach and pool were beautiful. The food and restaurants were average. Inclusive amenities were average.

Posted by on Feb 20, 2021

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Comment from Hotel Management

Feb 23, 2021 by Online Reputation

Dear guest, It is through communications of this nature that our customers give us an opportunity to assess and evaluate our performance. Kindest regards, Online Reputation Bahia Principe Bavaro Resort

4 out of 5
I liked all except for the parking to far........

Posted by on Feb 8, 2021

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Comment from Hotel Management

Feb 9, 2021 by Online Reputation

Dear guest, It is wonderful to know that everything is as expected. Kind regards, Info Department Bahia Principe Bavaro Resort

4 out of 5
Me hubiera gustado que el sabor de la comida fuera un poco más a los sabores típicos dominicano.

Posted by on Jan 26, 2021

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Comment from Hotel Management

Jan 27, 2021 by Online Reputation

Estimada Magdalena, Apreciamos el tiempo que has tomado para hacernos llegar su comentario y su observaciones en cuanto a su estancia en nuestras instalaciones. Un cordial saludos, Adriana Peguero Online Reputation Bahia Principe Bavaro Resort

4 out of 5
For the price this hotel was great. Food situation was a bit confusing as you could only make reservations for certain nights. Pool and beach were both great

Posted by on Jun 16, 2020

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Comment from Hotel Management

Jul 2, 2020 by Online Reputation

Dear Guest, It is a pleasure and a great compliment to know that your experienced a nice trip to Punta Cana. Kind regards, Adriana Peguero Online Reputation Bahia Principe Bavaro Resort

About the Bahia Principe Grand Punta Cana - All Inclusive

Location Arena Gorda - Macao, Punta Cana, La Altagracia 23000

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • Buffet and à la carte meals, snacks, and local non-alcoholic beverages included
  • Limited gourmet or à la carte dining

Activities and facilities/equipment
Water activities

  • Kayaking
  • Snorkeling
  • Surfing/boogie boarding
  • Windsurfing

Land activities
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Access to onsite nightclubs
  • Onsite live performances

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Premium food items
  • Premium/non-domestic alcoholic beverages
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Kayaking included
  • Access to onsite nightclubs included
  • Surfing/boogie boarding included
  • Windsurfing included
  • Taxes included
  • Buffet-style meals included
  • A la carte dining included
  • A la carte or gourmet dining is limited
  • Premium/imported alcoholic beverages not included
  • Fitness facilities included
  • Premium food items not included
  • Tennis included
  • Volleyball included
  • Soccer (football) included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Local non-alcoholic beverages and soft drinks included
  • Surcharge for premium or imported alcoholic beverages
  • Onsite live performances included
  • Snorkeling included

Property Features

Bahia Principe Grand Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Bahia Principe Grand Punta Cana - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a spa tub, and a sauna. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 2 poolside bars, and 7 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces. Business amenities include a business center and a meeting room. A casino, a children's pool, and a fitness center are also featured at the family-friendly Bahia Principe Grand Punta Cana - All Inclusive. Self parking is free. This 3.5-star Punta Cana property is smoke free.

  • 756 guestrooms or units
  • 3 levels
  • 5 dining venues
  • 3 bars on the beach
  • 2 bars by the pool
  • 7 bars or lounges
  • Built in 2004
  • Buffet breakfast (free)
  • Casino
  • Swim-up bar
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Münster (FMO-Münster - Osnabrueck Intl.)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Bahia Principe Grand Punta Cana - All Inclusive offers 756 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony
  • Sitting area
  • Pillowtop beds
  • Jetted tub
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.

Mikado - This theme restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required.

Orquidea - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Santa Fe - This theme restaurant specializes in Tex-Mex cuisine and serves dinner only. Reservations are required. Open daily.

Garden Grill - This steakhouse serves dinner only. Reservations are required. Open daily.

El Pescador - This theme restaurant specializes in seafood and serves dinner only. Reservations are required. Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Bicycle on site
  • Free bicycles on site
  • Miniature golf on site
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Windsurfing on site
  • Playground on site
  • Fitness classes on site
  • Sailing on site
  • Basketball on site
  • Scuba diving on site
  • Hiking/biking trails nearby
  • Personal motorized watercraft on site
  • Scooter/moped rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • All Inclusive Bahia
  • All Inclusive Bahia Principe
  • Bahia All Inclusive
  • Bahia Principe All Inclusive
  • Grand Bahia Principe All Inclusive
  • Grand Bahia Principe Punta Cana
  • Grand Bahia Principe Punta Cana All Inclusive
  • Punta Cana Grand Bahia
  • Bahia Principe Grand Punta Cana
  • Grand Bahia Principe Punta Cana All Inclusive
  • Bahia Principe Grand Punta Cana All Inclusive
  • Bahia Principe Grand Punta Cana - All Inclusive Punta Cana

You should know

  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.