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Four Points by Sheraton Puntacana Village

4-star property
Boulevard 1ero De Noviembre, Punta Cana, La Altagracia 1-855-201-7819

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4.3 out of 5
Excellent!
See all 9 Travelocity Reviews

"Great front desk people. Very accomodating and helpful " More

By a verified traveler on Tue 09 Jul 2019

Points Of Interest

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Hotel Description

4-star hotel near Punta Cana Beach

Close to airport

You'll find Punta Cana Beach and Corales Golf Course within 3 miles (5 km) of this hotel. Indigenous Eyes Ecological Park and La Cana Golf Course are also within 6 miles (10 km).

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the health club and perks like free self parking and a free beach shuttle.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and pillow menus, the 124 guestrooms offer free WiFi and free wired Internet, as well as Smart TVs with cable channels. IPod docks, room service, and down comforters are also available.

Traditional Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$85* Per night/room Jun 8 - Jun 9

Traditional Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Four Points by Sheraton Puntacana Village ratings based on 9 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Four Points by Sheraton Puntacana Village

Everyone (5) Family (4)
2 out of 5
What we find appalling was the staff conduct. VERY POOR.

Posted by , from Maryland, USA on Jan 22, 2020

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Comment from Hotel Management

Jan 23, 2020 by Angel

Dear Ari, thank you very much for staying with us! We appreciate your feedback and the details you've shared about your stay. I sincerely apologize for the less than enjoyable experience. Also, please note we value your concern, interest and the extra time you have taken to bring these matters to our attention. It is through concerned guests, such as yourself, that we gain insight into areas of our business that require attention, which may have otherwise gone unnoticed. We have conveyed these details to our Management to have corrective measures in place and prevent any recurrences for future guests. We look forward to welcoming you again.

4 out of 5
Great front desk people. Very accomodating and helpful

Posted by on Jul 9, 2019

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Comment from Hotel Management

Jul 9, 2019 by Angel

Dear Guest, thank you for staying with us! We appreciate your feedback. Our staff is very thrilled that you enjoyed your stay with us and that you received the accommodating treatment that is characteristic of our property's services. We sincerely look forward to welcoming you again to our hotel.

5 out of 5
Wonderful time at 4 Points! Great staff, amenities! Please book your vacation !

Posted by , from Scarborough NY on Mar 23, 2019

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Comment from Hotel Management

Mar 25, 2019 by Angel

Dear Catherine, thank you for staying with us! We sincerely look forward to welcoming you again at our beautiful Four Points by Sheraton Puntacana Village.

5 out of 5

Posted by on Mar 16, 2019

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Comment from Hotel Management

Apr 1, 2019 by Angel

Dear Guest, thank you for staying with us! We appreciate your feedback and look forward to welcoming you again.

4 out of 5
Nice hotel near the airport with shopping and restaurants within walking distance. I felt very safe walking around the hotel and shopping area. I would definitely stay here again.

Posted by on Dec 14, 2018

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Comment from Hotel Management

Dec 14, 2018 by Angel

Dear Guest, thank you very much for staying with us! We appreciate your feedback and look forward to welcome you again.

5 out of 5

nice & quite

Pros: Clerk that checked us in was very kind
Cons: N/A
Location: Location to the airport was perfect and there were restaurants across the street was was convient
This is a very nice hotel to stay while waiting on your flight out!

Posted by , from Texas on May 10, 2017

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4 out of 5

1st time to Punta Cana

The Sheraton was great not far from the airport but about 15 min from the beach. The rooms were clean. However I had my 2 daughters with me and they gave us a room with 1 king bed. They had no doubles but brought up a roll away bed which was very comfortable.

Posted by on Jan 8, 2017

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Comment from Hotel Management

Jan 14, 2017 by Leydi Solano

Dear Guest, Greetings from Four Points by Sheraton at PUNTACANA village, Thank you so much for writing this review , we are happy to hear that you and your family were accommodate. We truly hope you come back very soon!!! Kindest Regards,

5 out of 5

Pleasantly Surprised

Pros: Proximity to everything, hotel shuttles, room quality, staff, and food quality.
Cons: NA
Location: The hotel is a part of Punta Cana Village and is across the street from food, shopping, pharmacy, grocery, and international banking.
We had to prolong our stay in Punta Cana at the last minute and were unable to stay at our original resort so we selected the Sheraton for its proximity to the airport, free airport shuttle, and positive reviews. The room was modern and clean. It was the size of a suite with separate sitting, dining, bedroom, and bathroom areas that were all separated off. The breakfast was tasty with local foods and fresh squeezed juices. The hotel also offers free shuttles to the beach which was perfect. I will definitely recommend staying here and would stay again.

Posted by , from Washington, DC on Apr 13, 2016

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Comment from Hotel Management

Oct 7, 2016 by Leydi Solano

Dear Guest, Greetings from the Four Points by Sheraton, It's a great pleasure for us to read your comment about your stay with us , we are very happy that you enjoyed the room and the food. We would like to welcome you again. Kindest Regards,

5 out of 5

New hotel in town near the airport

Pros: Close restaurants, Free Internet, Quiet
This is a new property near by the airport (3 minutes drive) that has all the standards and qualities of Sheraton brand, yet in Punta Cana. Room are spacious, lot of natural light,very airy and very practical, clean sleek design with coffee pot, plasma /tv, Ipod dock, safe (free), iron board, 4 points bed quality and free internet, both wired and wireless. hotel is on 4 floors with elevators, has a restaurant on property, has also a small gym, a swimming pool with long chairs, a terrace. Cross the street, what they call the village where you find stores and other place to eat. It is not on the beach but they can get you there or anywhere you need to be.

Posted by , from New York, NY, USA on Oct 8, 2012

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Comment from Hotel Management

Mar 14, 2015 by

Thank you for rating us so highly, we hope you return soon to our hotel or to our new hotel on the beach, The Westin Puntacana Resort & Club. Have a great week!

About the Four Points by Sheraton Puntacana Village

Location Boulevard 1ero De Noviembre, Punta Cana, La Altagracia 23000

Property Features

Four Points by Sheraton Puntacana Village offers its guests an outdoor pool and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 1614 square feet (150 square meters). A terrace, tour/ticket assistance, and laundry facilities are also featured at the business-friendly Four Points by Sheraton Puntacana Village. A roundtrip airport shuttle at scheduled times and a beach shuttle are free. Free self parking is available. This 4-star Punta Cana hotel is smoke free.

  • 124 guestrooms or units
  • 4 levels
  • 1614 sq ft of conference space
  • 150 sq m of conference space
  • Built in 2012
  • Dining venue
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Punta Cana Intl. Airport (PUJ) (1.6 km / 1 mi)
  • Property shuttles: Free airport shuttle, area shuttle, and beach shuttle
  • Parking: Free self parking

Room Amenities

Four Points by Sheraton Puntacana Village offers 124 accommodations with iPod docking stations and safes. Pillowtop beds feature down comforters. A pillow menu is available. 50-inch Smart televisions come with cable channels. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and refrigerators can be requested.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Refrigerator available
  • Down blanket
  • Pillow options
  • Shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

ARA Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a health club.

  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 13 per person (approximately)
  • Refrigerator fee: USD 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points Puntacana
  • Four Points Sheraton Puntacana Village
  • Four Points Sheraton Puntacana Village Hotel
  • Four Points Sheraton Puntacana Village Hotel Punta Cana
  • Four Points Sheraton Puntacana Village Punta Cana
  • Puntacana Village
  • Sheraton Puntacana Village
  • Four Points Sheraton Puntacan
  • Four Points by Sheraton Puntacana Village Hotel
  • Four Points by Sheraton Puntacana Village Punta Cana
  • Four Points by Sheraton Puntacana Village Hotel Punta Cana

You should know

  • Four Points by Sheraton Puntacana Village offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Pool access available from 7:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.