4.0 out of 5

"The resort was clean and well kept. Staff and management were very pleasant and accommodating. They need to get rid of the vendors though. They are pe ... " More

By a verified traveler on Sat 01 Sep 2018

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Hotel Description

All-inclusive beachfront property with 7 restaurants

On the beach

You'll be within 6 miles (10 km) of Macao Beach and 12 miles (20 km) of Hard Rock Golf Club at Cana Bay. Punta Blanca Golf Course and Arena Gorda Beach are within 12 miles (20 km).

All-inclusive

This smoke-free property features a casino, a full-service spa, and a nightclub. Spend a day at the beach surfing, or relax with sun loungers and beach umbrellas. Bring the family and enjoy the free kid's club, children's pool, and playground.

Free WiFi, balconies

The 620 guestrooms feature free WiFi, plasma TVs with satellite channels, and thoughtful touches like free minibar items and bathrobes. Balconies, 24-hour room service, and coffee/tea makers are also available.

Deal of the Day

Bed Count 1 King Bed Maximum Occupancy 2 Max
$334 per night

Preferred Club Deluxe Tropical View Family Room

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Tropical View Family Room

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Deluxe Tropical View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Preferred Club Honeymoon Suite Tropical or Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Preferred Club Junior Suite Tropical or Pool View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Dreams Punta Cana Resort & Spa - All Inclusive ratings based on 116 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Dreams Punta Cana Resort & Spa - All Inclusive

Everyone (10) Couples (2) Family (1)
4 out of 5
Room had several minor items not working, coffee maker and hair dryer, all fixed in a single phone call. Pretty responsive. Location and facility top notch. Internet access spotty ar best even when we got on resort wifi.

Posted by on Mar 4, 2019

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Comment from Hotel Management

Mar 4, 2019 by Wenny Sanchez

Dear guest, Thank you for staying with us and providing us with your review and rating. We are looking forward to welcoming you back again soon. Warm regards,

4 out of 5
The resort was clean and well kept. Staff and management were very pleasant and accommodating. They need to get rid of the vendors though. They are persistent and annoying. Plenty to do. I would return to Dreams

Posted by , from Brooklyn, NY on Sep 1, 2018

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Comment from Hotel Management

Sep 12, 2018 by Wenny sanchez, eConcierge

Dear Roshana, Thank you for staying with us providing with your review. We are delighted to learn that you loved our hotel and were very much satisfied with the service provided. We have share your comments and observations with our management team for proper follow up. Warm regards,

2 out of 5

ehhhhh....

Pros: Pool
Cons: Air conditioning in the restaurants, food storage, and a price that really includes everything.
Location: Excursions in the area including zip lining and snorkeling.
The room was clean, but the room was always warmer than we would have liked. Only one restaurant at the resort has air conditioning, and it is still warm. If you like to be comfortable while eating, this is not the place for you. The food storage on the buffet appeared fairly unsafe. Items that should be cold, like yogurt, fruit, etc, were set on cold surfaces, but not packed in ice or refrigerated. Two members of our group left sick with salmonella. The staff was friendly but clearly expected to be tipped for everything. The pool was wonderful, clean, clean cool and large. By far the best part of the resort. We did go on a couple excursions, the zip lining and party boat arranged through the resort and had a wonderful time. The "resort credit" was a joke and was really just a coupon book that was unusable. Be aware that they will try to sell you on a time share, and that they have vendors frequently lining the sidewalk that will try to sell you trinkets for several hundred dollars, but will settle for just a few dollars. Additionally we were told that massages would cost one price but they tried to charge us something different the day of.

Posted by on Aug 16, 2018

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Comment from Hotel Management

Aug 22, 2018 by Wenny sanchez, eConcierge

Dear guest, Thank you for staying with us and providing us with your review. While we are glad to learn you loved our great pool, we regret to learn you were disappointed in our accommodations and service provided. our maintenance department is available 24/7 to resolve any reported issue encountered within the room. We count with 7 a la carte restaurants and 4 of them have air condition. We have share your comments and observations with our management team for proper follow up. Warm regards,

5 out of 5
This was my husband and I honeymoon and we couldn't be happier. The resort was absolutely everything we wanted and more, it is an older property but in very good condition. The staff was so friendly it felt like we are were family. We were treated like Royalty the whole time with the VIP services. This was an excellent stay and we are planning on returning.

Posted by , from Charlotte, NC on May 29, 2018

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Comment from Hotel Management

Jun 14, 2018 by Stanley Mayi (Sales Manager)

Dear Dee, Thank you for choosing Dreams Punta Cana Resort & Spa, and providing us with your review. We are delighted to learn that you loved your stay with us and that everything was incredible. Thank you for recommending our resort. We are looking forward to welcoming you back again soon. Warm regards,

5 out of 5

Incredible Staff

Pros: Staff!!!!!!!!!!!!!!!!!!
Cons: Food selection; authentic Dominican cuisine would be great.
Location: Zipline, ATVs, waterfall pool.
I was floored. My mother loved her Mother's Day weekend. Thank you DREAMS! We will be back soon.

Posted by on May 16, 2018

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Comment from Hotel Management

May 25, 2018 by Wenny sanchez, eConcierge

Dear guest, Thank you for staying with us and providing us with a 5 star rating. We are glad to learn you loved spending Mother's Day with us. We look forward to welcoming you back again soon. Warm regards,

1 out of 5

Avoid for families & allergies

Pros: The preferred pool was about it.
Cons: Snacks for kids during the day, better plan for allergies, no alcohol to minors and don't play lewd music at a family pool.
Location: Now Onyx is next to Breathless and separated from Dreams Punta Cana by an undeveloped piece of property. Next to that is Nickelodeon and Chic Resorts
We were originally booked for Dreams Punta Cana but arrived to find it closed and transferred to Now Onyx. Attempted to contact Travelocity to change hotels and was on hold for hours after our arrival. Never resolved Rooms- couldn't get clean washcloths or towels Drinks at pool bar- I saw drinks taken from bar and poured back into the icee machine where children got ices, yet I was ensured those machines had NO alcohol. *my 10 year old was given an alcoholic drink containing coacau (sp?) which was 18% alcohol. Fortunately I was standing there when this was added to his icee and handed to him. I looked at bottle and confirmed what was added. Yes, this was reported written and verbally to management as well as AM Resorts property who replied hotel incidents aren't their problem. *pool bar bartenders drank excessively, often ducking behind bar for shots. *lifeguard seen hiding behind bathroom wall drinking beer *not food allergy friendly and did not attempt to assist finding alternatives *provided my child with an item ensuring it didn't have his allergy item, only for him to get sick after eating it (it contained his allergy item) *room was musty and damp. No clothing or items would dry in the room. Returned home and spoke with Travelocity whom stated they Weren't advised of the original closure. Spoke with AM Resorts who blamed Travelocity for not notifying of hotel closure and advised they would forward complaints to hotel. What a joke! Avoid.

Posted by , from raleigh, NC on Oct 10, 2017

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Comment from Hotel Management

Nov 14, 2017 by Wenny sanchez, eConcierge

Dear Aussiebride, Thank you for your review. We are sorry to learn about the inconvenient and issues you experienced at our brotherly hotel Breathless/Onyx Punta Cana. Please keep in mind that Dreams Punta Cana abides by a family concept and we do not provide alcohol to children or minors. We are very strict with our ''No alcohol to minor'' policy. We hope to be given an opportunity in the future and provide you with a memorable vacations at Dreams Punta Cana. Warm regards,

1 out of 5

STAY AWAY!

Pros: The blue collar employees work real hard and are nice.
Cons: . Resort Credit promised to you when booking. - It is a coupon book allowing you money off but only if you spend 50% more & push a time share on you
Location: Water and sand better closer to the airport
The worst ever!! Trust me I go to punta cana almost every year. The other Dreams is amazing -GO to Dreams Palm Beach! - This Dreams Punta Cana (Uvero) resort is run by poor management. We reported it our experience with night management & nothing happens. You feel trapped in another country with no help. No one should ever be put in the position we were put in. Stay away. (Sorry Can't post the facts here per the rules)

Posted by , from California on Aug 4, 2017

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Comment from Hotel Management

Aug 12, 2017 by Wenny, econcierge.

Dear San Thank you for staying with us and providing us with your review. we regret to learn that you were disappointed at the service provided. We have a very strict policy of not serving alcohol to minors. Our manager and security team are entitle to ask for an ID if a guest is believe to be under age to enter our club since there is alcohol being serve. We apologize if you felt that way that you were approach when ask for an ID was rude or un polite. That is the exact opposite of what we pride ourselves on and have pass your comments alone to the correct department for proper follow up.

4 out of 5

Fun, relaxing beach vacation

Pros: The staff was wonderful and friendly. Very dedicated to making sure guests have a great experience.
Cons: There were ants around the sink at some points, I think because of the flower petals in the bathroom. Other than this the rooms were clean!
Location: The ride from the airport was shorter than expected (about 30 minutes) and the location on the beach was great!
This was my first time at an all inclusive resort and we upgraded to the Premier Club experience. The staff of the hotel is wonderful and very accomodating and willing to make your stay enjoyable. Willy was always pleasant and helpful in getting us set up on the beach, and was a lot of fun to chat with. Rosa in the Oceana restaurant also went above and beyond for us. The weather was beautiful, the food was enjoyable, and the activities we did partake in added variety.

Posted by , from USA on Apr 9, 2017

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4 out of 5

Its Ok

Pros: Staff and grounds
Cons: Rooms need major improvement.
We stayed for 5 nights. The grounds are beautiful and well kept. Pool is very spacious. Resort is definitely run down and needs some major renovations. Rooms are in terrible condition. We had a leak coming through our bathroom ceiling. Repair man came 3 times to fix and each time said problem was solved but I had to call them everyday to come back at some point I stopped calling. I was never offered to switch rooms. The restaurants have a nice variety. We found buffet to be better than restaurants. Overall we enjoyed our stay however I would not return to this particular Dreams resort nor would I recommend it. I've stayed with this chain before (dreams, secrets, zoetry) and have had great experiences in the past.

Posted by , from Long Island, NY on Mar 14, 2017

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5 out of 5

I realized I was in DREAMland

Pros: The beautiful buildings, immaculate grounds, very friendly staff, night time entertainment, heavenly spa services, good food, barefoot grill on the be
Cons: More benches along the path for resting places.
After 12 hours of traveling I arrived at the hotel hot, sweaty and exhausted. A young man came down the steps of the hotel entrance, opened the van door, and helped me out and said "Welcome". He then went to the back of the van and got my luggage. Another man came down the steps with a tray of chilled damp towels and offered me one. I took it and erased the dirt and sweat of the trip. They had me at this point. The first man, Yousin, helped me up the steps and called a young lady over, who offered me a glass of chilled white wine. I knew at this point I was in DREAMland. After I checked in Yousin took me and my luggage to my room, close to the ocean on ground level which is exactly what I had asked for. All of the staff at this hotel went out of their way to say Hola as they passed, and make things as pleasant as possible. The grounds were immaculate and beautiful, the buildings were tropical and picturesque inside and out, the food was good and presented as a perfect picture. The spa services were heavenly. I loved the pool which twisted down from the main building to the beach and was surrounded by tropical plantings. The main building is about 1/2 mile from the beach and I had to walk it twice a day or more. As a senior citizen with sometimes difficulty walking this was a great hike. There were benches along the way, but I wish there had been more of them. I also had a problem with the electric outlet in the bathroom which didn't make a good connection.

Posted by , from Leonardtown, MD on Mar 11, 2017

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About the Dreams Punta Cana Resort & Spa - All Inclusive

Location Playas Uvero Alto, Punta Cana, La Altagracia 23000

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (some restrictions)

Activities and facilities/equipment
Water activities

  • Kayaking
  • Sailing
  • Snorkeling
  • Surfing/boogie boarding

Land activities
  • Bicycling
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Cooking
  • Dancing
  • Language

Kids' club

  • Supervised activities for children between 3 and 17 years old

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours

  • Kayaking included
  • Sailing included
  • Surfing/boogie boarding included
  • Taxes included
  • 24-hour room service
  • Airport transfers not included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Soccer (football) included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • Bicycling included
  • Spa/beauty facilities and services not included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Dancing classes/lessons included
  • Language classes/lessons included
  • Onsite entertainment and activities included
  • Cooking classes/lessons included
  • Gratuities included
  • Minibar beverages - restrictions apply
  • All food and beverages included
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Onsite live performances included
  • Snorkeling included

Property Features

Dreams Punta Cana Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Dreams Punta Cana Resort & Spa - All Inclusive like a complimentary children's club and an outdoor pool. Free breakfast is available. There are 7 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 11 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a children's pool, outdoor tennis courts, and a health club. Free self parking and valet parking are available. This 4-star Punta Cana property is smoke free.

  • 620 guestrooms or units
  • 3 levels
  • 9 buildings
  • 7 dining venues
  • 3 bars by the pool
  • 11 bars or lounges
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Swim-up bar
  • Coffee shop
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Punta Cana (PUJ-Punta Cana Intl.) (41.1 km / 25.5 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Dreams Punta Cana Resort & Spa - All Inclusive offers 620 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. 29-inch plasma televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Dreams Punta Cana Resort & Spa - All Inclusive has 7 restaurants on site.

24-hour room service is available.

Nearby Activities

The majority of recreational activities and facilities described below are included in the room rate at Dreams Punta Cana (scroll up to the All-Inclusive details section for more information).

An immense freeform pool with open areas, channels, garden islands, jetted sections, "iceberg" climbing tower, and swim-up bar stretches 381m (1,250 ft) beside a sundeck furnished with lounge chairs, thatched sunshades, and family-sized, thatched-roof log-platform beds.

The resort's beach extends 400m (437 yds). The resort supplies kayaks, snorkeling gear, Hobie Cat and Sunfish sailboats, pedal boats, boogie boards, and a trampoline off the beach. Guests have access to beach sun loungers and umbrellas, as well as beach towels. Independent operators offer banana-boat rides. Scuba-diving instruction/PAIDI certification and diving/snorkeling excursions are available for surcharges.

Isolated near 2 lighted tennis courts, 2 lighted basketball courts, an archery range, and a darts range is an adult-free, open-air, thatched-roof teens' area that includes pool and foosball tables, an outdoor chess board, and a soft-drink bar. When Desires Disco closes to teens at 10:30 PM, they are permitted to dance here. In the health spa, an air-conditioned fitness center contains cardio machines, weight machines, and free weights.

The recreational activities listed below are available either on site or near the resort; fees may apply.

  • Snorkeling on site
  • Free bicycles on site
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Tennis lessons on site
  • Beach volleyball on site
  • Archery on site
  • Kayaking on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Playground on site
  • Fitness classes on site
  • Sailing on site
  • Basketball on site
  • Scuba diving on site

Spa Services

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Free rollaway/extra beds!

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 22 lb)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No elevators

Fees

 

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dreams All Inclusive Punta Cana
  • Dreams Punta Cana
  • Dreams Punta Cana Resort All Inclusive
  • Dreams Resort All Inclusive
  • Dreams Resort Punta Cana All Inclusive
  • Punta Cana All Inclusive Dreams
  • Punta Cana Dreams All Inclusive
  • Punta Cana Dreams All Inclusive Resort
  • Punta Cana Dreams Resort All Inclusive
  • Punta Cana Resort Dreams
  • Dreams Dominican Republic
  • Dreams Punta Cana Hotel Punta Cana
  • Dreams Resort Punta Cana
  • Dreams Punta Cana Resort
  • Dreams Punta Cana Resort Spa All Inclusive
  • Dreams Punta Cana All Inclusive
  • Dreams Punta Cana Inclusive

You should know

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Promotions

Children Stay Free 2019

Book a stay in any room or rate plan for travel August 18, 2019 - December 22, 2019, and 2 children (ages 3-12) can stay and eat free with 2 paying adults. Blackout dates include November 26-30, 2019.

Full details provided at check-in. Free stay reflected in rate displayed at time of booking. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Sip, Savor, and See Offer

Book a stay in any room type or rate category and guests can visit a nearby participating resort from 6 PM-1 AM to enjoy dinner, drinks, and entertainment.


This offer is valid for 1 evening only per stay. Participating resorts: Now Larimar, Now Garden, Now Onyx, Sunscape Bávaro Beach, or Sunscape Dominican Beach Punta Cana. Guests must contact the selected resort’s concierge in advance to make arrangements by 3 PM on the day guests wish to visit the partner property. Contact the selected resort for additional information or restrictions. Transportation is not included. Guests are responsible for round-trip taxi fare and all gratuities. Valid anytime, subject to availability. Details at check-in. Other restrictions may apply.