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"Our stay was early July 2013. The weather was magnificent "perfect". The staff also was great, willing to help at any time , very friendly. The resort ... " More

By lpla67, from Miami, Florida on Sun 28 Jul 2013

Hotel Description

3.5-star beachfront property near Dominicus Beach

On the beach

Within 3 miles (5 km) of this property, you'll find Dominicus Beach and Bayahibe Beach. East National Park and Monumento Natural Punta Bayahibe are also within 3 miles (5 km).

All-inclusive

This all-inclusive property features a private beach, a full-service spa, and 6 restaurants. Relax beachside with sun loungers and cool off with a drink at the beach bar. Bring the family and enjoy the free kid's club, children's pool, and playground.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with cable channels, the 415 guestrooms offer free WiFi and room service. Down comforters, free bottled water, and ceiling fans are also available.

Garden View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$169* Per night/room Oct 22 - Oct 23

Privileged Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Comfort Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Catalonia La Romana - All Inclusive ratings based on 21 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 1.5 out of 5.0

Guest reviews for Catalonia La Romana - All Inclusive

Everyone (3)
1 out of 5
We booked a 7 day stay for 4 people 2 rooms on 2/10/2018 to stay 11/24-12/1. We were meeting 12 other people whom booked around the same time. We arrive in two separate vans. We were told that there was construction and no rooms available. We would need to go to another hotel... The old Dreams La Romana now the Hilton La Romana. We had book privileged. We were obviously upset and confused. How could this happen? If we had to move we wanted to make sure we were the same status. The Manager repeatedly told us yes. Not to worry. We arrived at the Hilton La Romana and it was beautiful but we were not at "preferred" status the equivalent to Catalonia "privileged" We went to concierge multiple times a day at the Hilton as they attempted to reach the Catalonia Manager. Finally on day four we contacted Travelocity who finally was able to reach the evasive Catalonia Manager. We were offered a compensation of three free days at Catalonia on a different trip and not to be extended to our existing one. So fly across the world again in hopes of a room waiting for you?? I . We were so excited to stay here!! I have emailed Catalonia Corporate, La Romana, Travelocity and my credit card.

Posted by , from USA on Dec 3, 2018

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Comment from Hotel Management

Dec 17, 2018 by General Manager

Dear guest, Please accept our apologies due to being transferred to an alternative hotel due to unexpected issues at Catalonia Gran Dominicus, I assure you that relocating our guests is the last option and when we are forced to do so, we always offer our best disposition and options to remedy the inconvenient, many times these compensations are very well accepted by our guests and at other times they are declined, such is the case. Believe me we value all our options and it was the best offer we could make. I regret that you considered it insufficient. For our part there is nothing left to thank for your time and patience, we hope that this experience does not prevent you from returning to the Dominican Republic. Best regards.

1 out of 5
In short, my group of 16 showed up (first group of 10, second 6) were told (group of 10) that they were getting transferred to the Hilton down the road due to the construction, WHICH WAS NOMINAL. Second group (I was a part of this group) show up and were told that the hotel was overbooked (despite booking with confirmation number in February 2018) and that we were going to be transferred to the Hilton. Fighting and fighting for over a combination of 4 hours yielded us nothing but empty promises that were not honored by Hilton. we will NEVER stay at ANY Catalonia resort as a result of this. Further actions are being pursued.

Posted by on Dec 3, 2018

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Comment from Hotel Management

Dec 17, 2018 by General Manager

Dear guest, we deeply regret the inconvenience, I assure you that carrying out these actions is the last option and it is after having valued all the options we have. I offer you an apology for having affected you. We hope that despite this experience, do not hesitate to return to the Dominican Republic. Best regards.

1 out of 5

Disappointing Hotel on a beautiful Beach

Pros: The Beach and the Pool were nice.
Cons: it needs better maintenance. the place seems to be falling apart and the staff doesn't seem to care.
One good thing about this resort... the beach is beautiful. However, the place seems to be falling apart and the staff doesn't seem to care. This hotel was the same price as others in the area and we chose it because of the good reviews. We should have listened to the bad reviews. We purchased the upgraded room, but it was not nice at all. In addition, our room was not clean, it smelled bad, the AC did not work, and basic things were lacking like towels had large holes in them, and curtains were torn. We went to the front desk and expressed our concerns...after second call to them, they sent maintenance to fix the AC. The AC would work for a little bit and then fail. It was often cooler outside than in our room. Since there was no screen on the patio door and many mosquitos, we didn't dare open up in the evening. The resort had many maintenance issues. One example, the theater, where everyone goes for shows, had a light on the main stairway that had fallen out of its concrete enclosure and posed a trip hazard. It also was exposing its energized wires. It was like that our entire stay at the resort. The staff did not seem to care. The food was okay, but the restaurant had many birds that had made it their feeding ground. There was bird feces on many chairs in the restaurant. We watched as birds would eat off of the buffet line while the staff stood by and did nothing. We tried one of the special restaurants and mildew is the word to describe it.

Posted by on Nov 11, 2014

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Comment from Hotel Management

Dec 6, 2016 by General Manager

Dear Guest, Thank you for taking the time to post your feedback about your vacation at our Resort. We apologize for the concerns you shared. Your review gives us the opportunity to correct any deficiencies we may have in our service. We believe that your review is the key to the continuing process of improvement, which is why we have shared your comments with the departments involved, in order to take the corrective measures. We hope this experience won’t stop you for giving us the opportunity to host you a treat you as you deserve. Regards

4 out of 5

Great Time !!!

Our stay was early July 2013. The weather was magnificent "perfect". The staff also was great, willing to help at any time , very friendly. The resort is so so relaxing with it's beautiful gardens and decors. The food was excelent and the service also. This is an all inclusive resort, and there is no limit on what you want to drink and eat. The beach was wonderful with a manmade reef about 50 yards from shore. Take some bread from the restaurant and your camera and enjoy.......If you know how, tipping will get you some extras at the restaurants and bars ( don't go tip crazy). There is a crepe shop near the beach with a bar, this was our favorite. The shows at the theater every night were fun and entertaining. There is an activity going on almost all the time, music dance lessons, zumba lessons, cardio workout by the pool, always something to have fun! The whole enviroment of the resort was great. There are many many things to do there, from sports to absolutly nothing. If you go with a group of friends will add to your stay. Would I go back? OH YEAH !!

Posted by , from Miami, Florida on Jul 28, 2013

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Comment from Hotel Management

Sep 6, 2016 by General Manager

Dear Guest, Thank you for taking the time to post your feedback about your vacation at our Resort. It is nice to know that you had a nice trip and that you enjoyed our facilities and services. The biggest compliment that our team can get is your desire to return. What a compliment! We definitely hope you will decide to visit us again in the future; it will be our pleasure to welcome and pamper you once again! Best Regards

1 out of 5

The worst resort in the area!

I don't understand who would give more then 2 stars and great reviews to this resort... The food is blah and only 3 a la carte restaurants (+1 if you are privileged). This resort is sooooo outdated! There is nothing to do at the resort and if you do not speak Spanish you are on your own! Monday through Thursday the resort is empty and on Fridays you have 500+ locals checking in and all of them with 4+ kids. Activities and nightly shows are poorly planned. There are no alarm clocks in any rooms not to mention they still use keys for rooms not cards, which is very inconvenient if you are with your friends and not family. The only amazing thing about this resort is their beach - that was amazing. I do not recommend going there at all!!!

Posted by , from New York, NY on Jul 2, 2013

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Comment from Hotel Management

Sep 6, 2016 by General Manager

Dear Stacy, Thank you for taking the time to post your feedback about your vacation at our Resort. Please accept our most sincere apologies for the inconvenience you have experienced with your room. We highly value your observations regarding our services, as we believe that they are key to the continuing process of improvement, which is why we have shared your review with the departments involved, in order to take the corrective measures. We hope this experience won’t stop you for giving us the opportunity to host you a treat you as you deserve. Regards

3 out of 5

A Must Read

So we took a family vacation comprised of 3 females in late June to early July. Hands down the best thing about this resort is the beach, it is stunning. It is clear and so relaxing. The worst thing is the entertainment. The majority of the tourists are French so the French would go in a group together with the French entertainers and play music games. That leaves all of the non French speakers out. The shows start at 10 in the theater. That is to late for a lot of children and people who get tired throughout the day. Before 10 there is pretty much nothing to do. The kids show starts at 8:30 by the bar and then at 9 to 10 people dance to Spanish music by the bars with  the entertainers. The entertainment is poorly planned. The aerobics every morning consists of the same songs. The songs are all outdated Spanish with sometimes English lyrics. The food in El Taino (the buffet) is the best but it is good not excellent. While the a la carte restaurants are not that good. The Mexican restaurant has small portions and the food is alright. I was excepting better. The food in the Steak House is bland but is has the best decorations and furnishings compared to any of the other a la carte restaurants.The food in the Italian restaurant was really good and it was a great atmosphere. The Tapas Spanish food by the water was weird. The tastes were very different and they don't compliment each other and it was to hot by the water. The main issue is "Privileged" and non privileged rights. If you pay more money you get to have a much better room but it is not worth it because you will just be sleeping there and taking a shower there. We had a regular room and it didn't have a alarm clock, clothing iron or coffee machine. Which to us was just pitiful. The pool is great but on Fridays, Saturdays and Sundays the Dominican locals come so it gets very loud and packed. But Monday through Thursday the resort is quite and relaxing. The cleanliness and gardens in the resort quarters are excellent. While the room cleanliness is good. Some people don't speak English so it helps to know some Spanish. The concierges in the non privileged are very kind and helpful. The waiters/waitresses are so kind and quick. The chefs are very helpful and skilled. The are many excursions and water sports as well as regular sports. Over all I would not go to this resort again and that is my 100% honest opinion as well as the opinion of the other ladies who accompanied me. 

Posted by , from United States on Jul 1, 2013

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Comment from Hotel Management

Sep 6, 2016 by General Manager

Dear Guest, Thank you again for helping us to improve the Catalonia experience. We would like to thank the time you are taking to share your feedback. Your review gives us the opportunity to correct any deficiencies we may have in our service. We believe that your review is the key to the continuing process of improvement, which is why we have shared your comments with the departments involved, in order to take the corrective measures. We hope this experience won’t stop you for giving us the opportunity to host you a treat you as you deserve. Regards

4 out of 5

Great value

I booked the Catalonia Gran Dominicus (it's the same as Catalonia La Romana by the way) for a trip with my dad and sister. We were visiting a cousin who was working in the area and we wanted something nice, yet affordable. We were very impressed with the hotel grounds and rooms. We had three people in one room so, without us even asking, they gave us a room with two double beds plus one single bed, which exceeded our expectations. The room was spacious and clean, and the beds were firm but comfortable. We had a garden level terrace as well. The only downside of the room was that there was no door on the shower area so we had to avoid entering the area when a family member was showering. Next, the beach was stunning. In late May, there were ample beach chairs. The pool was also huge and very nice. Tons of space in May to lay around wherever you'd like. When I was in the water one morning, I swam out to a reef (not too far from shore) and found fish swimming all around me. You can rent gear and snorkel right on site. So amazing.  Lastly, food and drink: This is one area where the hotel could improve. I have not stayed at an all inclusive before so I have nothing to compare it to but I was not all that impressed with the selection of drinks or restaurants. The Mexican restaurant was not good, the international buffet was okay (my sister got sick one night from it), and the italian restaurant was just okay. It was tougher than we thought to get snacks during the day because the pizza in the italian restaurant got snatched up quickly. It wasn't until the last day, we realized there was a creperie on the beach--nice addition. With all of this, the breakfast buffet provided each morning was wonderful. There were many options including omelette bar, tons of fresh fruit, juices, meats, cheeses, pancakes, etc. There was almost anything you could possibly want on the breakfast buffet. The staff were very friendly and helpful though only some spoke english. We also didn't encounter many American guests--mostly Europeans as far as we could tell. That was no problem though. The entertainment was also really impressive in the theater each night. All and all, we really enjoyed our stay and thought it was an outstanding value.

Posted by , from Minneapolis, MN on May 30, 2013

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Comment from Hotel Management

May 21, 2016 by General Manager

Dear Guest, On behalf of the Staff and Management of our Resort, we would like to thank the time you are taking to share your feedback. We are so happy to hear that you have an excellent stay with us and that you enjoyed the beauty of the Caribbean. It is great to know that you had a good time and enjoyed our facilities and services. We definitely hope you will decide to visit us again in the future; it will be our pleasure to welcome and pamper you once again! Regards

2 out of 5

The hotel is average

Pros: Free Internet
Cons: Nothing close, Poor breakfast
The hotel has very good beach and Bed Food & Drinks..

Posted by , from New York, NY, USA on Jan 5, 2013

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Comment from Hotel Management

May 21, 2016 by General Manager

Dear Guest, Our warmest thanks for your fantastic and kind comment, we are very grateful to hear that you had a pleasant and gratifying experience with us. We'll be waiting for you for your next trip, it will be our pleasure to welcome and pamper you once again. Regards

4 out of 5

Great Vacation

Pros: Free breakfast, Quiet, beautiful grounds
For the money, it is amazing value! The beach was beautiful, the hotel rooms were nice (premium), the food was decent and fulfilling but don't expect gourmet! The pool was really nice with many different levels in it and the staff was overall very helpful and speaking a little Spanish gets you a long way as most of them speak at least a little English, if not decent English, so communicating wasn't a problem. The internet was very spotty, so if you're going there to just relax it's perfect but if you're expecting to do business half the time from your laptop or Ipad, it's not the best bet. We really enjoyed our time here and it was a very relaxing and beautiful spot for a getaway.

Posted by , from Brooklyn, NY, USA on Nov 24, 2012

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5 out of 5

Great Great Great. Gated Resort so you can feel comfortable walking the secure grounds.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
I had an amazing time. I thought the staff were beyond diligent in assisting the customers. The room was fabulous, the resort itself was amazing, located directly on the beach, And very affordable priced. This place is a much see.

Posted by , from Maryland, USA on Nov 24, 2012

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About the Catalonia La Romana - All Inclusive

Location Bayahibe, San Rafael del Yuma, La Altagracia 23000

Renovations + Closures

The property will be renovating from 16 September 2019 to 20 November 2019 (completion date subject to change). The following areas are affected:

  • Swimming pool

During renovations, the property will make every effort to minimize noise and disturbance.

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and local beverages included
  • Dining availability limited at one or more venues

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities

  • Kayaking

Land activities
  • Fitness facilities
  • Volleyball

Lessons/classes/games
  • Dancing
  • Language
  • Water fitness

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities

Not included

  • Motorized water sports
  • Snorkeling excursions
  • Premium and/or non-domestic beverages
  • Surcharge for bottled wine
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

  • Kayaking included
  • Taxes included
  • Buffet and à la carte dining
  • Airport transfers not included
  • Premium/non-domestic beverages not included
  • Fitness facilities included
  • Water fitness classes/lessons included
  • Laundry/dry cleaning services not included
  • Volleyball included
  • Snorkeling excursions not included
  • Motorized water sports not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Offsite tours not included
  • Dancing classes/lessons included
  • Language classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Local beverages and soft drinks only
  • Additional gratuities accepted
  • All food and beverages included
  • Food and beverage restrictions apply
  • One or more venues limit dining availability
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • All non-motorized water sports included

Property Features

Catalonia La Romana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At Catalonia La Romana - All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like kayaking and volleyball. Free breakfast is available. There are 6 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, an outdoor pool, and a children's pool. Free self parking is available. This 3.5-star San Rafael del Yuma property is smoke free.

  • 415 guestrooms or units
  • 2 levels
  • 6 dining venues
  • 5 bars or lounges
  • Buffet breakfast (free)
  • Bar on the beach
  • Bar by the pool
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • 1 conference room
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: La Romana (LRM-La Romana Intl.) (19.1 km / 11.9 mi)
  • Parking: Free self parking

Room Amenities

Catalonia La Romana - All Inclusive offers 415 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This San Rafael del Yuma property provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining
  • Flat-screen television
  • Cable channels
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast.

EL TAINO - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

PIZZERIA SORRENTO - This restaurant specializes in pizza and serves lunch and dinner. Open daily.

LA TOSCANA - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.

RODEO STEAK HOUSE - This steakhouse specializes in American cuisine and serves dinner only. Open daily.

YUCA - This theme restaurant specializes in Caribbean cuisine and serves dinner only. Open daily.

Room service is available.

Nearby Activities

A private beach and an outdoor tennis court are featured at the property. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Fitness classes on site
  • Basketball on site
  • Volleyball on site
  • Kayaking on site
  • Sailing nearby
  • Scuba diving nearby

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa, Alegria. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures.

  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Guests must contact this property in advance to reserve cribs/infant beds. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The hotel requires payment in advance of arrival when booking more than 5 rooms. To complete the reservation process and obtain additional information, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cribs/infant beds.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Number of children who can stay free - 2

Hotel Names

  • Catalonia Romana
  • Catalonia Romana All Inclusive San Rafael Del Yuma
  • Catalonia Romana Inclusive Ra
  • Catalonia La Romana - All Inclusive San Rafael del Yuma
  • Catalonia La Romana - All Inclusive All-inclusive property

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
url importing https://www.travelocity.com/Punta-Cana-Hotels-Catalonia-La-Romana---All-Inclusive.h1735614-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.