"Food was very good at all restaurants. Like smaller resorts. Shows excellent at night " More

By a verified traveler on Sun 24 Jun 2018

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Hotel Description

Adults-only beachfront resort with 7 restaurants

Beachside getaway

You'll be within 6 miles (10 km) of Macao Beach and 12 miles (20 km) of Hard Rock Golf Club at Cana Bay. Punta Blanca Golf Course and Arena Gorda Beach are within 12 miles (20 km).

All-inclusive

This all-inclusive resort features a casino, a full-service spa, and a nightclub. Enjoy a meal in one of the 7 restaurants and free perks like valet parking and WiFi in public areas. Enjoy the outdoor pool and visit the 3 bars/lounges and beach bar for drinks.

Free WiFi, iPod docks

The 320 guestrooms boast modern comforts like flat-screen TVs with satellite channels, free WiFi, and iPod docking stations. Other amenities include 24-hour room service, minibars, and premium bedding.

Luxury Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$267 per night

Luxury Junior Suite Ocean View Diamond Club

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Junior Suite Swim Out Diamond Club

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Presidential one bedroom suite Diamond Club

Bed Count 1 King Bed Maximum Occupancy 3 Max

CHIC Mansion

Bed Count 5 Twin Beds Maximum Occupancy 6 Max

CHIC by Royalton Resorts - Adults Only All Inclusive ratings based on 34 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for CHIC by Royalton Resorts - Adults Only All Inclusive

Everyone (28) Couples (6)
4 out of 5

Very nuce

Food was very good at all restaurants. Like smaller resorts. Shows excellent at night

Posted by , from pennsylvania on Jun 24, 2018

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Comment from Hotel Management

Jun 25, 2018 by CPC team

Dear karen; Receive a trendy regard from CHIC Punta Cana, We heartily appreciate your taking the time to write such a kind review on our resort CHIC Punta Cana. We are delighted to read that you spent a most wonderful holiday. We are sincerely looking forward to the pleasure of welcoming you again in our CHIC Punta Cana and assure you that you will enjoy even superior services and facilities on your next visit. Warm CHIC Regards, Paulina Chahin Hotel Manager CHIC Punta Cana

3 out of 5
Thankful for the great company and beautiful location but this resort needs to work on their customer service. Food was ok. Also, by the end of the trip your employees had stolen one of my friend’s iPod, sandals and another friend’s sunglasses and hat. Im sure none of us will ever stay at your resort again.

Posted by on Jun 18, 2018

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Comment from Hotel Management

Jun 21, 2018 by CPC team

Dear guest; We would like to express our gratitude for your kind preference of visiting CHIC Punta Cana and especially for the valuable time that you took to let us know your experiences concerning your stay. We sincerely appreciate your comments that give us the opportunity to adjust and improve our services as well as the hotel facilities. We really lament the lost of your items. All our employees are meticulously checked when entering the work area and when leaving. They are not allowed to carry any unnecessary personal items in the Hotels to avoid any misunderstandings. Please note that during the check in all clients are encouraged to make use of the safety box in their room. Also, the hotel is providing the safe box free of charge in all rooms, which have to be programed easily with a personal code by each guest. Your feedback has been sent to the departments in charge in order to give the attention required. We are sincerely looking forward to the pleasure of welcoming you again in our CHIC Punta Cana, and assure you that you will enjoy even superior services and facilities on your next visit. Warm regards,

1 out of 5

My worst vacation ever, wasted time and money.

My girlfriend and I stayed in this hostel from May 7th to May 12th 2018.We quickly realized that the staff was not there to make you feel comfortable but to suck every last amount of money out of you.When you got our room, we were greeted with the “building concierge.” These individual were located right at the front of your building and were unavoidable. They tried to trick us into a Timeshare presentation called TravelSmart.We declined the offer but they signed us up anyways. On the second morning we were woken up with a phone call saying we have to come to the travel smart presentation, I said no thanks again.When we went downstairs, we were approached but the building concierge person again and this time they were forceful and talking down to us.He said we cost him 50 points for not showing up for the timeshare presentation.The food was aweful, they used fake beef !!! The drinks were so bad I drank 10 mixed drinks in a row and I still could not get drunk(so watered down).On our final night we received a call around 9:10pm.The voice on the line said “ we have a surprise for you, we will be up in 5 minutes.”The person never stated who they were or what affiliation.They knew we just got into our room,which is really scary. I called guest services and they said they did not know anything about the phone call. I told them I don’t feel safe,guest service person respond by saying“OK.”We ended up staying locked in our room because we feared for our lives.PLEASE Don’t stay here!

Posted by , from New Jersey on May 16, 2018

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Comment from Hotel Management

May 24, 2018 by CPC Team

Dear Sohan; It is my deepest regret to read that you went through so many inconveniences during your stay; I assure you that the circumstances you described are not typical with the high standards that we strive to provide. We take pride in creating memorable experiences for our guests and in order to do so we focus on following the highest standards of quality and service. Our Vacation Club Travel Smart representatives contact with guests is not mandatory, presenting projects of our resorts in Punta Cana and the different properties allied with Sunwing all over the world for our frequent travelers. If some of our staff member did not perform properly we sincerely apologize and assure you that the hotel does not agree with this conduct. We are sincerely looking forward to the pleasure of welcoming you again in our CHIC Punta Cana, and assure you that you will enjoy even superior services and facilities on your next visit. Warm regards,

2 out of 5

Nice hotel but money hungry people

Won’t ever go again. Got fraudulent charges on my bank card. Can’t relax on beach bc people come up to you trying to sell you stuff every five mins. They sell to give you alcohol but don’t tell you it’s expensive and not free. Don’t buy pictures from anyone they overcharge you and don’t give you pictures that you took.

Posted by , from Mandeville Louisiana on Apr 5, 2018

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Comment from Hotel Management

Apr 23, 2018 by Comunity Managment

Dear guest, Thank you very much for taking a moment of your important time to provide us your review of your recent stay in our property. We would like to apologizes for the incoveniences you had during your stay in our property, we are going to make sure and share your constructive observation with our whole managment. we would love to have the chance of welcoming you back in the near future for us to keep creating amazing experiences for you.

4 out of 5

Definitely a place to stay for adults of all ages

Pros: The overall beauty and setting.
Cons: Plumbing
Location: It seems that there is an average drive of 15-30 minutes to do any excursion close (not many places to venture off right next to the resort).
My husband and I stayed at this resort with a big group of our friends and overall the experience was wonderful. There were some times where customer service didn't speak english so the language barrier became difficult (especially when ordering off the menu), but that was ok. The food was presented very nicely, but was bland at times. The events were excellent and the pool, facilities/room were maintained quite nicely. I also did feel pressured at times by staff to either upgrade or purchase items, but I wasn't bombarded like other reviewers describe. I would 100% return to this resort. Big thank you to all staff working ! My drinks stayed full and my belly didn't starve. THANKS again.

Posted by on Dec 10, 2017

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Comment from Hotel Management

Dec 12, 2017 by CPC Team

Receive a trendy regard from CHIC Punta Cana, We heartily appreciate your taking the time to write your kind review on our resort CHIC Punta Cana. We are sincerely looking forward to the pleasure of welcoming you again in our CHIC Punta Cana and assure you that you will enjoy even superior services and facilities on your next visit. CHIC Regards, Jonathan Iriarte Hotel Manager CHIC Punta Cana

4 out of 5

Good vacation...would consider staying here again!

Pros: Beach and pool access. Lots of bar locations. Staff was very friendly!
Cons: Food was just OK. Lost of folks trying to push excursions on you.
Location: We did the Bavaro Runners excursion (booked ahead of time)...it was fantastic!
PROS: - The resort staff was extremely friendly and helpful. I can't say enough good things about the staff...they were spectacular! You can tell they are very well schooled in how to take care of the customer. - The location was mostly a positive. It's up the coast from Punta Cana and right on the beach. They only negative would be that it's a pricey cab ride to the resort from the airport. You'd probably want to book that in advance at a discount. - With the Diamond Club, you get a better room selection (closer to the pools) which was nice. Also there's a special section of the beach with cabanas (only available to DC) and a bar and grill. That alone is probably worth the price of the upgrade. There is also a separate pool for the DC, but we did not use it. - The DC also had a separate office that you could call and have them make dinner reservations for you. CONS: - The food was simply OK. We'd probably give it 3 out of 5 stars. There wasn't anything wrong with the food, per se, just a little bland at times. - There is a constant push to buy excursions, which was annoying. Plus, when there are vendors set up near the bar, avoid at all costs. - Our check-in experience was bad. I'll chalk it up to an isolated incident. With DC, you are supposed to get early check-in (12pm). We arrived at 12:30pm (after getting up at 2:30am to get our flight) and did not get a room until almost 5pm...and then it was the wrong room (2 queens instead of a king). Was fixed next day.

Posted by , from Ohio on Nov 5, 2017

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Comment from Hotel Management

Nov 8, 2017 by CPC Team

Dear mr. Christ; Receive a trendy regard from CHIC Punta Cana, We really appreciate your having taken the time to write this review with detailed highlights about your stay. We are delighted to read that you spent a most wonderful holiday. We are sincerely looking forward to the pleasure of welcoming you again in our CHIC Punta Cana and assure you that you will enjoy even superior services and facilities on your next visit. Cordially, Jonathan Iriarte Hotel Manager CHIC Punta Cana

5 out of 5
Pros: Adults only, all inclusive, friendly staff, on the beach, there was an activity every day and entertainment every night.
Cons: The floors by the pool were extremely slippery, it was a bit dangerous when it got wet, nobody seemed to ever have change when I needed to break bigg
Location: We didn't leave the resort. There were 4 restaurants and a buffet in the resort, a casino, and multiple bars.
We came down for a wedding.the staff was very friendly and accommodating. Johan was our butler and he took very good care of us. From the time he became our butler to the time we were checking out he made sure we didn't have to worry about a thing. Marisol was the cocktail waitress poolside and she made our experience so much fun! She has such a fun personality and she made sure our drinks were always full. Jose and Francisco worked the diamond club beach bar. The food was delicious over there! We went there almost everyday for lunch. Francisco made delicious drinks and Jose went out of his way to drop the food off at our room a couple times. Tomas also did a great job. He was not our butler but if we needed something and he was around he would make sure we were taken care of. We went to the steakhouse for dinner multiple nights and Daniel was our waiter. The food was delicious and Daniel was great! We will definitely be coming back here again! It's worth it to upgrade to diamond club with a butler.

Posted by , from New Jersey on Sep 6, 2017

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Comment from Hotel Management

Sep 11, 2017 by CPC Punta Cana

Dear Donna; Receive a trendy regard from CHIC Punta Cana, It has been really nice reading your detailed review on your recent holiday at CHIC Punta Cana. We are delighted to read that you spent a most wonderful holiday in our property and that our facilities and services offered to you by our staff were to your fullest satisfaction. We are sincerely looking forward to the pleasure of welcoming you again in our CHIC Punta Cana and assure you that you will enjoy even superior services and facilities on your next visit. Kind Regards, Jonathan Iriarte Hotel Manager CHIC Punta Cana

3 out of 5

Nice, But!

Pros: I thought the staff was excellent
Cons: The rooms all though maintain show wear. The carpentry work in the bathroom was not the best, and there should be drains along the sliding glass doo
Location: Outside the resort, there is a lot of plastic trash and waste along the road way.
The physical appearance of the resort is pleasing, the staff is very gracious and accommodating, the food is good and the resort sponsored activity are nice. However, there is no difference in the standard room and the luxury room, if you remove the Jacuzzi. If you desire luxury from your normal vacation stay, then I suggest you book the resort 's pool swim up rooms with ocean view and discounts on resort sponsored activities.

Posted by on Jul 18, 2017

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Comment from Hotel Management

Jul 22, 2017 by CPC Team

Dear guest; We have been honored with your having chosen our resort at Punta Cana and we appreciate your feedback with some important points to improve. Our Management understands that only through the opinion of our visitors we can become excellence. We are sincerely looking forward to the pleasure of welcoming you again in our CHIC Punta Cana, and assure you that you will enjoy even superior services and facilities on your next visit. Kind regards,

5 out of 5

Great and neat experience!

My wife and I stayed here for our honeymoon in May and glad we chose this resort. The resort offered a few different styles of dining and the food was great. The staff was excellent! They would assist you in anyway they could to help. The rooms were clean and comfortable. The beach was well maintained and had beds which are covered with shade so it was relaxing.

Posted by , from P on Jul 2, 2017

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Comment from Hotel Management

Jul 7, 2017 by CPC Team

Dear Chas; Receive a trendy regard from CHIC Punta Cana, Our principal objective is to make an unforgettable experience the holidays of our visitors and we are glad to know that you really enjoyed your stay at CHIC Punta Cana. We are pleased to that you enjoyed your stay with us and that our facilities and services offered to you by our staff were to your fullest satisfaction. We are sincerely looking forward to the pleasure of welcoming you again in our CHIC Punta Cana and assure you that you will enjoy even superior services and facilities on your next visit. Kind CHIC regards, Jonathan Iriarte Hotel Manager CHIC Punta Cana

4 out of 5

Beautiful Resort with Amazing staff

We stayed at Chic by Royalton for 5 nights and overall we had an amazing vacation and dreaded having to leave. The check in and check out were both handled by Laury who was very nice friendly and made everything quick and easy. Our room was always cleaned thoroughly. Julia who was the pool waitress walking around to everyone was super friendly always had a smile on her face and looked like she truly enjoyed what she did. In the pool bar we had Josue as our bartender and he was probably the best bartender we had the entire time, he was so much fun and all about the crowd and didn't hesitate when our big group asked him for constant drinks. For dinners we usually did either the steakhouse or Italian, the steakhouse was our favorite our steaks were always delicious and we almost always had Jimmy as our server who always recognized us and gave us pleasant and great service. Our server at the Italian restaurant was Elvi who was so upbeat and full of energy which made our experience that much better. We booked our excursion through Daysi who was super nice and made it all very quick and easy for us. Our only complaint about the resort was the nightlife. Unfortunately mon-fri there wasn't much going on besides maybe a live band or music which ended at 11. Saturday they had a Big party which was really great and what we wanted. We were expecting big shows like other resorts put on and didn't get that. Besides that we had an overall amazing time and didn't want to leave

Posted by , from New Jersey on Jun 27, 2017

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Comment from Hotel Management

Jun 30, 2017 by CPC Team

Dear Mr. Edward, We have been honored with your having chosen our resort at Punta Cana and we are delighted to read that you spent a most wonderful holiday. We work hard to treat our guests will! I’ll make sure that our team gets the recognition they deserve. We are sincerely looking forward to the pleasure of welcoming you again in our CHIC Punta Cana and assure you that you will enjoy even superior services and facilities on your next visit. Kind Regards, Jonathan Iriarte Hotel Manager CHIC Punta Cana

About the CHIC by Royalton Resorts - Adults Only All Inclusive

Location Highway Macao Uvero Alto Beach, Punta Cana, La Altagracia 23000

All-inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service

Entertainment

  • Theme parties

Not included

  • Premium or imported alcoholic beverages

  • Surcharge for premium or imported alcoholic beverages
  • All available beverages included
  • 24-hour room service
  • Buffet and à la carte dining
  • All non-motorized water sports included
  • Theme parties included
  • All food and beverages included

Property Features

CHIC by Royalton Resorts - Adults Only All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. CHIC by Royalton Resorts - Adults Only All Inclusive offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 7 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 3 bars/lounges. WiFi is free in public spaces. A casino, a nightclub, and spa services are also featured at the luxury CHIC by Royalton Resorts - Adults Only All Inclusive. Free valet parking is available. Smoking is allowed in designated areas at this 4.5-star Punta Cana resort.

  • 320 guestrooms or units
  • 4 levels
  • 9 buildings
  • 7 dining venues
  • 2 swim-up bars
  • 3 bars or lounges
  • Built in 2014
  • Casino
  • Nightclub
  • Bar on the beach
  • Bar by the pool
  • Coffee shop
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Airport: Punta Cana (PUJ-Punta Cana Intl.) (40.8 km / 25.4 mi)
  • Parking: Free valet parking

Room Amenities

CHIC by Royalton Resorts - Adults Only All Inclusive offers 320 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free long-distance calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Long distance calls (free)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Elements - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Excite Sports Bar Lounge - This sports bar specializes in regional cuisine and serves light fare only.

Hunter - This steakhouse specializes in regional cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).

Insomnia - This café serves light fare only.

Vespa - This restaurant specializes in Italian cuisine and serves dinner only.

24-hour room service is available.

Nearby Activities

Recreational amenities at the resort include an outdoor pool and a fitness center.

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa, Royal Spa. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy.

  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this adults-only property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Minimum guest age is 18
  • Caters to adults only

Hotel Names

  • CHIC Royalton Resorts Adults All Inclusive Hotel Punta Cana
  • CHIC Royalton Resorts Adults All Inclusive Hotel
  • CHIC Royalton Resorts Adults All Inclusive Punta Cana
  • CHIC Royalton Resorts Adults All Inclusive
  • CHIC Royalton Resorts Adults Punta Cana
  • CHIC Royalton Resorts Adults
  • CHIC by Royalton Resorts Adults Only All Inclusive

You should know

  • This is an adults-only property and guests under 18 years old aren't allowed.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.