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 Puerto Plata •1 Room
 Puerto Plata • 1 Room
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New Garden Hotel

3-star property
C. Dr Rosen # 32, Sosua, Puerto Plata 1-855-201-7819

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4.2 out of 5
Very good!
See all 6 Travelocity Reviews

"i had a terrific time and i am looking forward to returning asap. " More

By a verified traveler on Tue 16 Apr 2019

Points Of Interest

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Hotel Description

3-star hotel near Sosua Beach

Close to the beach

Within a 10-minute walk of this Sosua hotel, you'll find Playa Alicia and Sosua Beach. Also, Coral Reef Casino is within half a mile (1 km) and Mundo King Art Museum is within 2 miles (3 km).

Free perks

This hotel features a restaurant, an outdoor pool, and a bar/lounge. There's no skimping on freebies - guests receive free continental breakfast, free WiFi, and free self parking. A terrace, a garden, and a snack bar/deli are also on offer.

Free WiFi, balconies

In addition to LCD TVs with digital channels, the 60 guestrooms offer free WiFi and balconies. Other amenities include refrigerators, room service, and hair dryers.

Superior Triple Room

Bed Count 1 Full Bed Maximum Occupancy 6 Max
$54* Per night/room Jun 23 - Jun 24

Superior Double Room (Silver Side)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Balcony, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Panoramic Suite, Jetted Tub, City View (Silver Side)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite, Jetted Tub, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

New Garden Hotel ratings based on 6 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for New Garden Hotel

Everyone (5)
4 out of 5

Posted by on Jul 10, 2019

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Comment from Hotel Management

Jul 13, 2019 by Miguelina

the message is empty

5 out of 5

Posted by on Apr 18, 2019

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5 out of 5
i had a terrific time and i am looking forward to returning asap.

Posted by on Apr 16, 2019

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Comment from Hotel Management

Apr 22, 2019 by Miguelina

thank you

4 out of 5
Everything was as expected no complaints. The only thing I wish was better would have been hot water.

Posted by on Jan 11, 2019

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Comment from Hotel Management

Jan 12, 2019 by Miguelina

thank you , and so sorry about the hot water

5 out of 5
I stayed in the best room in the hotel with the balcony that oversees the intersection and has a jacuzzi tub. The balcony was huge and perfect for remote work or sunbathing. The toilet had low water pressure so it clogged easily but I could call for it to be cleaned. The cleaning staff and security were awesome. The on-site masseuse has 35 years of experience and is well worth the $25. The reception people were soooo nice, helpful, and accommodating. They always called and asked whether I wanted my guests sent up to my room. The breakfast was really good and the pizza was nice as well.

Posted by on Sep 20, 2018

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Comment from Hotel Management

Sep 21, 2018 by Miguelina

very happy to know you had a great stay here thank you so much

2 out of 5
I have traveled to this town before and often seen and heard folks speak of New Garden hotel. In booking with Travelocity and seeing the package deal, I was apprehensive, as I have heard that package deals tend not to be as good as booking directly with the hotels. My issues with the hotel started with the staff, granted this is not the Four Seasons, but extending the same courtesy that I afforded them would have gone a long way. I felt as if I was annoying the staff when I complained about my room. When I asked if I may look at another room, it took over 30 minutes to be given that key. As I knew could be the case, the second room was much worse than the first. It was actions like that which reinforced my feelings that I was a bother to them. If I may offer some advice to the hotel, in regards to old rooms and new rooms; make it known which rooms are part of the package. As for me, when I am going on vacation; I not looking to be cheap, make the darn rooms available and let the vacationer decide ( I would have loved to stay [and pay] in a newer room).

Posted by on Mar 29, 2018

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Comment from Hotel Management

Apr 4, 2018 by Miguelina

sorry for the inconvenient

About the New Garden Hotel

Location C. Dr Rosen # 32, Sosua, Puerto Plata 57000

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. An outdoor pool, a terrace, and tour/ticket assistance are also featured at New Garden Hotel. Self parking is free. This 3-star Sosua hotel is smoke free.

  • 60 guestrooms or units
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Deli
  • Poolside lounge chairs
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

New Garden Hotel offers 60 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. LCD televisions come with digital channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Private balcony
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Refrigerator
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Air conditioning

Food & Drink

Guests are served free continental breakfast daily.

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2:30 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • New Garden Hotel Sosua
  • New Garden Hotel
  • New Garden Sosua
  • New Garden Hotel Hotel
  • New Garden Hotel Sosua
  • New Garden Hotel Hotel Sosua
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.