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"My first time to the Dominican republic it was a fun time!! I read a few reviews about this place was skeptical about booking here, but glad that I di ... " More

By a verified traveler on Fri 22 Jul 2016

Hotel Description

4-star beachfront property near Playa Dorada

Beachfront retreat

Your stay at this Costa Dorada property places you within 2 miles (3 km) of Playa Dorada and Lorilar Ranch. Playa Dorada Golf Course and Long Beach are also within 2 miles (3 km).

All-inclusive

This all-inclusive property features a casino, a full-service spa, and a nightclub. Spend a day at the beach windsurfing, or relax with sun loungers and beach umbrellas. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities.

WiFi, balconies

The 584 guestrooms have TVs with cable channels and offer WiFi and balconies. Other amenities include minibars (stocked with some free items), coffee/tea makers, and free bottled water.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
$114* Per night/room Aug 27 - Aug 28

Superior Deluxe

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Deluxe (Adults Club)-

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Deluxe Ocean View (Adults Club)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Suite ( Better Togheter)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Be Live Collection Marien - All Inclusive ratings based on 46 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Be Live Collection Marien - All Inclusive

Everyone (22) Couples (1) Family (4)
2 out of 5
No welcome drink and I have to pay for food because I get there early

Posted by on Aug 22, 2019

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Comment from Hotel Management

Aug 22, 2019 by John Acosta

Dear Guest On behalf of the management of the Hotel Be Live Collection Marien, we thank you very much for having preferred our hotel for your holidays in Puerto Plata, Rep. Dom. It was and will be a pleasure for us to have had the opportunity to serve you. We would like to offer our most sincere apologies for the inconvenience you may have experienced and that was not as expected, especially for not being able to enjoy the welcome drink in addition to paying additional to access our facilities before the usual time that is a 3pm. No doubt your opinion has the maximum value for us, because with it we can improve the service and facilities and thus achieve the total satisfaction of our guests, your comments on appropriate measures will be taken whenever possible. As well, you may rest assured that your comment has been forwarded to the Departments involved of the Hotel. We understand that there is always some opportunity improvement and our guests’ experiences play the key role in this continuous process, which leads us to achieve service excellence. Will be really a pleasure to welcome you back, receive our warm Regards. Kind Regards John Acosta Community Manager

5 out of 5

Posted by on Aug 21, 2019

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Comment from Hotel Management

Aug 22, 2019 by John Acosta

Dear Guest On behalf of the management of the Be Live Collection Marien hotel, we thank you for having preferred us for your vacations in Puerto Plata, R. D. It was and will be a pleasure for us to have had the opportunity to serve you, at the same time we appreciate that you have dedicated part of your time to let us reflect the highest rating through this website. Will be really a pleasure to welcome you back. Receive our warm Regards. John Acosta Community Manager

2 out of 5
arrive at 1:30 and Had to pay extra for checking in early. The roomm

Posted by on Aug 21, 2019

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Comment from Hotel Management

Aug 21, 2019 by John Acosta

Dear guest On behalf of the management of the Be Live Collection Marien hotel, we thank you for having preferred us for your vacations in Puerto Plata, R. D., as well as for take part of your time for informing us about your recent experience through this website. It was and will be a pleasure for us to have had the opportunity to serve you. We would like to offer our most sincere apologies for any inconvenience you may have experienced and which was not as expected, especially with the additional payment you had to make to get to the hotel before the regular time 3pm. No doubt your opinion has the maximum value for us, since, with it we can improve the service and facilities and thus achieve the total satisfaction of our guests. We understand that there is always an opportunity for improvement and the experiences of our guests play a key role in this continuous process, which leads us to achieve excellence in service. You can be sure that your comments have been sent to the different departments of the hotel, in order to take appropriate measures whenever possible. We hope you don't close your doors and allow us to welcome you on a future occasion to show you why we are the favorites of many. Receive a cordial greeting John Acosta Community Manager

2 out of 5
The check in process was confusing. They took us to the VIP Area which we did not sign up for. Then had to change our room assignment. The room itself did not have a shower head, batteries in the TV remote were missing and the door did not have a dead bolt knob. Also there was a leak of the air conditioning unit. Food in the buffet was below standard.

Posted by on Jun 16, 2019

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Comment from Hotel Management

Jun 29, 2019 by The Management

Dear Customer: On behalf of the management of the Be Live Collection Marien hotel, we thank you for having preferred us to enjoy your vacations in Puerto Plata, R.D., as well as for take part of your time for informing us about your recent experience through this website. For us it was and will be a pleasure to have had the opportunity to serve you, at the same time we would like to extend our most sincere apologies for any difficulties you may have experienced during your stay and that was not as expected with the inconvenients that you describe especially with the check in process as well the issues in the room. We know that it is difficult to change your perception about us, but it must be said that we are always willing to offer quality services and that the staff is committed to making the guests' holidays pleasant and enjoyable. No doubt your opinion has the maximum value for us, because with it we can improve the service and facilities and thus achieve the total satisfaction of our guests, your comments on appropriate measures will be taken whenever possible. As well, you may rest assured that your comment has been forwarded to the Departments involved of the Hotel. The feedback of our customers is very important to us and we firmly believe that the quality of service that we strive for may only be reached by listening to our customers´ suggestions and comments. It will be a pleasure for us if it allows us another opportunity to serve you and make your experience wonderful. Receive our warm regards. The Management

3 out of 5

Posted by on Apr 14, 2019

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Comment from Hotel Management

May 1, 2019 by La Dirección

Estimado Cliente: En nombre de la gerencia del hotel Be Live Collection Marien, le agradecemos que nos haya preferido para sus vacaciones en Puerto Plata, R. D. Fue y será un grato placer para nosotros haber tenido la oportunidad de servirle, al mismo tiempo, apreciamos que haya dedicado parte de su tiempo para dejarnos reflejada su valoración a través de este sitio web. Reciba nuestros cordiales saludos. La Dirección

5 out of 5
the check in was horrible but it was the fault of travelocity/expedia that did not book my room correctly

Posted by on Feb 20, 2019

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2 out of 5

Posted by on Feb 16, 2019

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Comment from Hotel Management

May 1, 2019 by La Dirección

Distinguido Cliente: En nombre de la gerencia del hotel Be Live Collection Marien, le agradecemos que nos haya preferido para sus vacaciones en Puerto Plata, R. D. Fue y será un grato placer para nosotros haber tenido la oportunidad de servirle, al mismo tiempo, apreciamos que haya dedicado parte de su tiempo para dejarnos reflejada su calificación a través de este sitio web. Será realmente un placer darle la bienvenida nuevamente. Reciba nuestros cordiales saludos. La Dirección

1 out of 5
Paid for the VIP package and suffered all kinds of problems: from breakfast not being delivered or incomplete to finding a piece of chewed gum in one of my plates. We had to change rooms, one morning didn't have hot water. Hotel staff only could say sorry and didn't help with the situation. Wouldn't recommend to anyone on their right mind!

Posted by , from Massachusetts on Dec 30, 2018

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2 out of 5
not pleasant.rules were changed to benefit Hotel.can't check in family member in same room.can't make reservation at Hotel.

Posted by on Dec 11, 2018

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Comment from Hotel Management

Dec 20, 2018 by The Manager

Dear Customer: On behalf of the management of the Be Live Collection Marien hotel, we thank you for having preferred us to enjoy your vacations in Puerto Plata, R.D., as well as for take part of your time for informing us about your recent experience through this website. It was and will be a pleasure for us to have had the opportunity to serve you, at the same time we would like to extend our most sincere apologies for any difficulties you may have experienced and that was not as expected with our rules and the reservation. We know that it is difficult to change your perception about us, but it must be said that we are always willing to offer quality services and that the staff is committed to making the guests' holidays pleasant and enjoyable. It will be a pleasure for us if it allows us another opportunity to serve you and make your experience wonderful. Receive our warm regards. The Manager

5 out of 5
Had an amazing vacation. Housekeeping and concierge staff were attentive and helpful.

Posted by on Nov 29, 2018

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Comment from Hotel Management

Nov 29, 2018 by The Manager

Dear Customer: On behalf of the management of the Be Live Collection Marien hotel, we thank you for having preferred us to enjoy your vacations in Puerto Plata, R.D., as well as for take part of your time for informing us about your recent experience through this website. It is a pleasure for us to know that our facilities, accommodation and services as well the excellent hospitality received from our staff, especially from housekeeping and concierge staff as you mention; exceeded your expectations by confirming through your comments that you enjoyed your stay and this It motivates us to continue fulfilling our objective of satisfying our valued guests who play a key role in this continuous process, which leads us to achieve excellence in service. It was and will be a great satisfaction for us to have had the opportunity to serve you. You may rest assured that your comment has been sent to the different departments of the hotel, to let know them your great satisfaction. We hope to welcome you again and make your experience wonderful again. Best regards, The Manager

About the Be Live Collection Marien - All Inclusive

Location Carretera Luperón, Km. 4.5, Puerto Plata, Puerto Plata 57000

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • Dining and beverage availability limited at one or more venues

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Surcharge for premium food items
  • Premium and/or non-domestic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Offsite tours

  • Windsurfing included
  • Taxes included
  • Buffet and à la carte dining
  • Surcharge for premium or imported non-alcoholic beverages
  • Airport transfers not included
  • Premium/non-domestic beverages not included
  • Premium food items not included
  • Fitness facilities included
  • Wireless Internet access not included
  • Tennis included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • All available beverages included
  • Motorized water sports not included
  • Spa/beauty facilities and services not included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Food and beverage restrictions apply
  • One or more venues limit dining availability
  • One or more venues limit beverages
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • All non-motorized water sports included
  • Onsite live performances included
  • Theme parties included
  • All land activities, and recreational facilities and equipment included
  • Snorkeling included

Property Features

Be Live Collection Marien - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Be Live Collection Marien - All Inclusive like a complimentary children's club and an outdoor pool. Free breakfast is served daily. There are 9 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. A computer station is on site and WiFi is available in public spaces for a fee. This all-inclusive property also offers a children's pool, outdoor tennis courts, and a fitness center. Free self parking is available. This 4-star Puerto Plata property is smoke free.

  • 584 guestrooms or units
  • 9 dining venues
  • 5 bars or lounges
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Bar by the pool
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Puerto Plata (POP-Gregorio Luperon Intl.) (16.3 km / 10.1 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Be Live Collection Marien - All Inclusive offers 584 air-conditioned accommodations with minibars (stocked with some free items) and safes. Rooms open to balconies. Cable television is provided. Bathrooms include complimentary toiletries and hair dryers. In-room wireless Internet access is available for a surcharge. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Private balcony
  • Stocked minibar (select free items)
  • Television
  • Cable channels
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 11:00 AM.

Buffet - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Mylos - This restaurant specializes in international cuisine and serves dinner only. Reservations are required.

Rodizio - This theme restaurant specializes in Brazilian cuisine and serves dinner only. Reservations are required.

Oralé - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Beach volleyball on site
  • Windsurfing on site
  • Playground on site
  • Rafting nearby
  • Ecotours nearby
  • Fitness classes on site
  • Personal motorized watercraft on site
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa, Be Relax Spa. Services include massages and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Body treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 24 years old. Onsite parties or group events are strictly prohibited. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 24 years old. Onsite parties or group events are strictly prohibited.

  • No rollaway/extra beds available
  • Events/parties not allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 25.00 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 25 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Be Live Grand
  • Be Live Grand Marien
  • Be Live Grand Marien All Inclusive
  • Be Live Grand Marien All Inclusive Puerto Plata
  • Be Live Grand Marien Puerto Plata
  • Be Live Marien
  • Grand Be Live
  • Grand Marien
  • Grand Marien Be Live
  • Live Grand Marien
  • Be Live Collection Marien All Inclusive Puerto Plata
  • Be Live Collection Marien All Inclusive
  • Be Live Collection Marien Puerto Plata
  • Be Live Collection Marien
  • Be Live Collection Marien All Inclusive All-inclusive property
  • Be Live Collection ien Inclus

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Promotions

Special Offer

Book a stay in an "Adults Club" room category and receive a variety of superior amenities and exclusive areas at the beach and pool.


Must book "Adults Club" room category to receive benefits. Full details at check-in. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Special Offer

Book a stay in a "Better Together" room category and receive personalized check-in and check-out, daycare services, VIP bracelet, and premium beverages (may not be alcoholic).


Must book "Better Together" room category to receive benefits. Full details at check-in. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.