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Remota Hotel

4.5 star property
Luxurious boutique hotel with indoor pool

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Photo gallery for Remota Hotel

Hiking
Superior Double Room, 1 Queen Bed, Ocean View | View from room
Interior
Interior
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Pool
  • Parking included
  • All inclusive

Explore the area

Map
Ruta 9 Norte, km 1.5, Huerto 279, Natales, Magallanes, 6160000
  • Mirador Cerro Dorotea
    ‪1 min drive‬
  • Puerto Natales Casino
    ‪2 min drive‬
  • Plaza de Armas
    ‪2 min drive‬
  • Puerto Natales (PNT-Teniente J. Gallardo)
    ‪7 min drive‬

Room options

View all photos for Superior Double Room, 2 Twin Beds, Sea View

Down comforters, in-room safe, bed sheets

Superior Double Room, 2 Twin Beds, Sea View

  • 355 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Queen Bed, Ocean View

Down comforters, in-room safe, bed sheets

Superior Double Room, 1 Queen Bed, Ocean View

  • 355 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Puerto Natales

Seaside stay .Stay at this Natales hotel and you'll be within half a mile (1 km) of Última Esperanza Fjord and 2 miles (3 km) of Costanera. Cueva del Milodon and Mirador Cerro Dorotea are also within 2 miles (3 km).

What's nearby

  • Costanera - 18 min walk - 1.0 mile
  • Mirador Cerro Dorotea - 1 min drive - 0.7 miles
  • Cueva del Milodon - 2 min drive - 1.1 miles
  • Puerto Natales Casino - 2 min drive - 1.3 miles
  • Plaza de Armas - 2 min drive - 1.3 miles

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 7 min drive

Restaurants

  • ‪Pizzeria Mesita Grande - ‬3 min drive
  • ‪Asador Patagónico - ‬3 min drive
  • ‪La Disquería Natales - ‬3 min drive
  • ‪Pizzeria Napoli - ‬3 min drive
  • ‪Cafe Kau - ‬2 min drive

About this property

Remota Hotel

Luxurious boutique hotel with indoor pool
Some rates at Remota Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Remota Hotel offers its guests an indoor pool and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily.

There are 2 meeting rooms available. Spa services, multilingual staff, and a fireplace in the lobby are also featured at the luxury Remota Hotel. Free self parking is available.

This 4.5-star Natales hotel is smoke free.

  • 72 guestrooms or units
  • 2 levels
  • Built in 2007
  • Buffet breakfast (free)
  • Deli
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Remota Hotel offers 72 accommodations with hair dryers. Beds feature down comforters. Business-friendly amenities include safes and phones. Bathrooms include shower/tub combinations with rainfall showerheads. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

English, Spanish

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Interior entrance

Altiplanico Puerto Natales

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  • Free WiFi
  • Restaurant
  • Bar
4.7 out of 5, Exceptional, 180 reviews
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Property amenities

Family friendly

  • Indoor pool
  • Separate bedroom
  • Snack bar/deli

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Designer stores
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • HDTV

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

The property is closed during May, June, July, and August.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Remota Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Pool access available from 10:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Remota
Remota
Remota Hotel
Remota Hotel Puerto Natales
Remota Puerto Natales
Remota Puerto Natales, Aisen Region, Chile
Remota Hotel Natales
Remota Natales
Remota Hotel Puerto Natales
Remota Hotel Hotel
Remota Hotel Natales
Remota Hotel Hotel Natales

Frequently asked questions

How close is Remota Hotel to the airport?

Remota Hotel is 4.2 mi (7-min drive) away from the Puerto Natales (PNT-Teniente J. Gallardo) airport, the closest popular airport to the property.

Does Remota Hotel have an airport shuttle?

Airport shuttle services are not available at Remota Hotel.

Does Remota Hotel offer free breakfast?

Remota Hotel offers free buffet breakfast every day from 6:00 AM to 9:30 AM.

Is there a casino at Remota Hotel?

No, there is no casino at this hotel, but Puerto Natales Casino (2-min drive) is nearby.

What time is check-in at Remota Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Remota Hotel?

This hotel offers free self parking.

Does Remota Hotel have a pool?

Remota Hotel features an indoor pool. Guests can enjoy pool access from 10:00 AM to 9:00 PM.

Does Remota Hotel have a restaurant?

Remota Hotel is home to Remota, which features ocean views.

Does Remota Hotel have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Remota Hotel to downtown Natales?

Remota Hotel is 1.5 mi away from Puerto Natales.

Remota Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 104 out of 147 reviews
Rating 8 - Good. 26 out of 147 reviews
Rating 6 - Okay. 5 out of 147 reviews
Rating 4 - Poor. 6 out of 147 reviews
Rating 2 - Terrible. 6 out of 147 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel outside of Puerto Natales

Very good hotel - couple of things - while some good options for breakfast, the scrambled eggs were soupy and not warm - neither was the bacon and pancakes. I had dinner a couple of times and it was good. Wi-fi only in the main building, no tv in rooms so don't be surprised. Close to town - nice room. The team members were helpful and nice.
Stayed 8 nights in Feb 2025

2/10 Terrible

Kevin

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Eco-tourism is great in theory until you realize there are cheap radiators that make loud banging noises the entire night. I slept 4-5 hours on average here because of these noises and the fact that tours start around 5-6am. I asked the hotel to fix the problem on the first night and no one came. The next night I complained and someone came but didn’t actually fix anything/know how to fix the problem. I was told I’d be given some sort of compensation for the inconvenience but that was just lip service as then management refused to be helpful. This is not a luxurious experience.
Stayed 3 nights in Feb 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
The location is beautiful, situated across from water and mountains. The hotel experience was very good. The staff were friendly and helpful. The accommodations were spacious with a nice lodge atmosphere. The weekend menu and service were impeccable. However, the weekday evening buffet offered the same food every night without any option to order from the menu. The other drawback was the internet, which did not work in my room, and was not very good even in the lounge area and restaurant. My experience was otherwise very good.
Stayed 5 nights in Feb 2025

8/10 Good

Navya

Liked: Cleanliness, staff & service
wish there was wifi in the rooms
Stayed 1 night in Jan 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfection, extremely beautiful and great good!
Stayed 2 nights in Feb 2025

10/10 Excellent

marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the spa and outdoor hot tub! Great views Dante and Daniel at reception were very helpful and friendly.
Stayed 2 nights in Feb 2025

10/10 Excellent

Evan Chase

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our week stay at Remota. The employees were kind and helpful. The restaurant on site was great, including the breakfast buffet. We liked that it was slightly out of town, an uber or taxi was only 2-5 USD to get to town if you didn't feel like walking. We would recommend this stay.
Stayed 7 nights in Feb 2025

10/10 Excellent

Clark

Stayed 1 night in Feb 2025

8/10 Good

Riccardo

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Erin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from this property are amazing. It feels remote and private. The natural wood features throughout the hotel and rooms are beautiful. There was clearly special care taken to ensure that the hotel blends into the sacred landscape. The rabbit colonies that live on the property were such a special treat to view. Staff were incredibly friendly, helping us set up a last-minute horseback ride. The food was delicious. Windows and views abound! Would love to come back to visit. Muchas gracias a todos!
Stayed 1 night in Dec 2024

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very professional and pleasant to work with. Room was spacious and clean. Food was good as was the service in the restaurant. Would stay here again.
Stayed 1 night in Feb 2025

8/10 Good

Harriett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Nishith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend this hote

Excellent service Beautiful rooms Great location Superb food
Stayed 1 night in Feb 2025

8/10 Good

Roberto, North Miami

Liked: Cleanliness, staff & service
In a hotel that charges this amount, there should be a minibar in the room!
Stayed 4 nights in Jan 2025

10/10 Excellent

Julian M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to relax a few days before the W. Restaurant was amazing!!!!
Stayed 1 night in Jan 2025

10/10 Excellent

Roberta

Stayed 1 night in Jan 2025

10/10 Excellent

Veena

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a beautiful property by the waters.

10/10 Excellent

Natarajan, Cupertino

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic views. Great Christmas dinner and they helped out at the last minute when our Torre Del Paine your got cancelled. We will forever be grateful for their help because our entire trip was planned without much room for cancellation or delays. Special call-out to their head of treks for ensuring we had a your that day
Stayed 3 nights in Dec 2024

10/10 Excellent

Janine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for two nights over Christmas before heading into the park for our excursions. The entire ambience is friendly, relaxing, and the rooms exceeded my expectations. We had a fabulous time. The staff was exceptional in every way. I will return!
Stayed 2 nights in Dec 2024

10/10 Excellent

Ana María

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is gorgeous!! Best view!! The rooms are so unique and beautiful decorated!! Fireplaces, like I have never seen....The employees are amazing!! Soooo nice, know so much about the area, helpful. James is the BEST, because all of his trekking recommendations we had the best of times!! 5 star hotel. Look no more. We will for sure come back to REMOTA
Stayed 4 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to relax with great views
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very unique place and a perfect place to relax and feel some luxury after treking in the Torres del Paine park
Stayed 2 nights in Dec 2024