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Novotel Puerto Montt

4.0 star property
4-star hotel with free WiFi, connected to a shopping center

Choose dates to view prices

Photo gallery for Novotel Puerto Montt

Exterior
Exterior
Front of property
Standard Room, 1 King Bed | In-room safe, free cribs/infant beds, free rollaway beds, free WiFi
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
Juan Soler Manfredini 81 Los Lagos, Puerto Montt, CHILE, 123245
  • Place, Mall Paseo Costanera
    ‪1 min walk‬
  • Place, Dock
    ‪6 min walk‬
  • Place, Puerto Montt Cathedral
    ‪6 min walk‬
  • Airport, Puerto Montt (PMC-Tepual)
    ‪23 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, free cribs/infant beds, free rollaway beds, free WiFi

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, free cribs/infant beds, free rollaway beds, free WiFi

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Bathtub, eco-friendly toiletries, hair dryer, towels

Standard Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, free cribs/infant beds, free rollaway beds, free WiFi

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | In-room safe, free cribs/infant beds, free rollaway beds, free WiFi

Superior Room, 2 Double Beds

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Bathtub, eco-friendly toiletries, hair dryer, towels

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Double Beds (City Side)

  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Puerto Montt

City center stay.You'll be steps from Mall Paseo Costanera and a 5-minute walk from Antonio Felmer Museum. Casa del Arte Diego Rivera and Dock are also within half a mile (1 km).

What's nearby

  • Mall Paseo Costanera - 1 min walk - 0.1 miles
  • Casa del Arte Diego Rivera - 5 min walk - 0.3 miles
  • Dock - 6 min walk - 0.4 miles
  • Puerto Montt Cathedral - 6 min walk - 0.4 miles
  • Paseo del Mar Mall - 10 min walk - 0.6 miles

Getting around

  • La Paloma Station - 7 min drive
  • Puerto Montt (PMC-Tepual) - 30 min drive

Restaurants

  • ‪Club Alemán de Puerto Montt - ‬5 min walk
  • ‪Bar 264 - ‬5 min walk
  • ‪Juan Maestro - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Cafe Del Mar - ‬1 min walk

About this property

Novotel Puerto Montt

4-star hotel with free WiFi, connected to a shopping center
As a guest of Novotel Puerto Montt, you'll find a sauna, coffee/tea in a common area, and laundry facilities. WiFi is free in public spaces.

This 4-star Puerto Montt hotel is smoke free.

  • 95 guestrooms or units
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • No smoking on site
Novotel Puerto Montt offers 95 accommodations with safes and hair dryers. This Puerto Montt hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Bathrooms include bathtubs. Change of towels and change of bedsheets can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking from 7:00 AM to 8:30 PM
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CLP 10,000 per person
  • Coffee and tea in common areas

Things to do

  • Sauna

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CLP 23800 per pet, per night, plus a deposit of CLP 59500 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
  • A damage deposit of CLP 100000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CLP 10000 per person
  • Pet deposit: CLP 59500 per stay
  • Pet fee: CLP 23800 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Property Registration Number 77.565.357-4

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Puerto Montt Hotel
Novotel Puerto Montt Puerto Montt
Novotel Puerto Montt Hotel Puerto Montt

Frequently asked questions

How close is Novotel Puerto Montt to the airport?

Novotel Puerto Montt is 11.3 mi (30-min drive) away from the Puerto Montt (PMC-Tepual) airport, the closest popular airport to the property.

How much does it cost to stay at Novotel Puerto Montt?

As of Mar 19, 2026, prices found for a 1-night stay for 2 adults at Novotel Puerto Montt on Apr 17, 2026 start from $66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Novotel Puerto Montt have an airport shuttle?

Airport shuttle services are not available at Novotel Puerto Montt.

How close is Novotel Puerto Montt to the beach?

This hotel is 2 mi (4-min drive) from Pelluco Beach and 2.3 mi (12-min drive) from Puntilla Tenglo Beach. Don't forget your sunscreen!

Does Novotel Puerto Montt offer free breakfast?

Free breakfast isn’t provided at Novotel Puerto Montt, but buffet breakfast is offered for a fee of CLP 10000 per person. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Novotel Puerto Montt?

No, there is no casino at this hotel, but Casino Dreams Puerto Varas (18-min drive) is nearby.

What time is check-in at Novotel Puerto Montt?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM.

Is there free parking at Novotel Puerto Montt?

Free parking is not available at this hotel.

Does Novotel Puerto Montt have a pool?

Novotel Puerto Montt does not have a pool.

Does Novotel Puerto Montt have a spa?

There are no spa services available at this hotel.

How close is Novotel Puerto Montt to downtown Puerto Montt?

Novotel Puerto Montt is 0.1 mi away from Puerto Montt.

Novotel Puerto Montt Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 128 out of 221 reviews
Rating 8 - Good. 54 out of 221 reviews
Rating 6 - Okay. 23 out of 221 reviews
Rating 4 - Poor. 7 out of 221 reviews
Rating 2 - Terrible. 9 out of 221 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jorge

Stayed 2 nights in Dec 2025

10/10 Excellent

Scott

Stayed 1 night in Nov 2025

8/10 Good

angel

Liked: Cleanliness, amenities, property conditions & facilities
Heater was turned off and it was very cold
Stayed 1 night in Nov 2025

8/10 Good

Rosele

Stayed 4 nights in Nov 2025

10/10 Excellent

Nelba

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and with a spectable view. Great location, walking distance to restaurants, attractions and shopping. Staff was very friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Maria

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Spectacular view
Stayed 1 night in Nov 2025

2/10 Terrible

Maria V

Stayed 3 nights in Oct 2025

10/10 Excellent

VALERIA, Miami

Stayed 2 nights in Sep 2025

2/10 Terrible

joo hyun

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
General services
Stayed 1 night in Sep 2025

8/10 Good

Winslow, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient - would s
Stayed 3 nights in Aug 2025

6/10 Okay

Juan Jose

Traveled with group
Liked: Staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Marcelo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien. Excelente, inmejorable, ubicacion para hacer compras en el mall.
Stayed 2 nights in Jun 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Good area for the Hotel, staff were excellent, someties at breakfast overworked espessially by some awkward and arrogant guests from a neighbouring country. I would not have had the patience. Well done to them.!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Luis

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La estadía en Novotel fue placentera, el acceso directo al mall ayuda a tener todo cerca. Además la locación es perfecta para caminar a diversas atracciones alrededor del centro de Puerto Montt
Stayed 6 nights in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort

Nice location

Lovely position with great view & massive room. Free parking & the best breakfast of our 2month trip so far. The public places are looking a bit tired & tatty & needs an update It's a bit awkward with the breakfast & check out desk being on the 11th floor, the rooms then being on floors 5-10 with parking in the basement. This meant you needed to take your bags up to the 11th floor from the 7th floor in our case, to check out, then go back down again, past the 7th to the basement....
Stayed 1 night in Mar 2025

10/10 Excellent

Leandro Javier

Stayed 2 nights in Mar 2025

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

VICTOR

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to spend the night while traveling.
Stayed 1 night in Dec 2024

6/10 Okay

Shona

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Johann

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, the hotel met everything expected
Stayed 1 night in Feb 2025

2/10 Terrible

Sue

Stayed 1 night in Feb 2025

10/10 Excellent

carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

10/10 Excellent

Satish

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views of the bay. Basic rooms and in the middle of town.
Stayed 1 night in Dec 2024

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Perfecto!
Stayed 1 night in Dec 2024

4/10 Poor

Carolina

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property very outdated, rooms very big but in need of modernization especially bathroom. Breakfast quality poor, no meal facilities except for a cafeteria with bad sandwiches. Hotel has parking underneath shopping mall but does not display instructions at all and if you arrive at night it is intimidating the attempt to find the parking. Dissapointed at this property
Stayed 1 night in Dec 2024