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5.0 out of 5

"Nice and clean hotel, stayed only 1 night but excellent service " More

By a verified traveler on Thu 25 Mar 2021

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Hotel Description

5-star luxury hotel near U.S. Embassy Bogotá

Fontibon stay

Within a 10-minute walk of this Fontibon hotel, you'll find Salitre Plaza Shopping Mall and Avenida El Dorado. Also, Maloka Science Museum is within half a mile (1 km) and Bogotá Botanical Garden is within 2 miles (3 km).

Luxury amenities

A full-service spa, 3 restaurants, and an indoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the gym and free perks like buffet breakfast and free self parking.

Classic Twin Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$108* Per night/room May 4 - May 5

Club Twin Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Sheraton Bogota Hotel ratings based on 6 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sheraton Bogota Hotel

Everyone (5) Couples (1)
5 out of 5

Posted by on Jan 12, 2023

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Comment from Hotel Management

Apr 4, 2023 by William Escobar, Gerente General.

Estimado Sr. Huésped, Muchas gracias por la calificación otorgada, le esperamos en una próxima oportunidad.

5 out of 5

Posted by on Nov 1, 2022

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Comment from Hotel Management

Feb 13, 2023 by William Escobar, Gerente General.

Estimado Sr. huésped, Muchas gracias por la calificación otorgada, le esperamos en una próxima oportunidad.

5 out of 5

Posted by , from HOLLYWOOD on Jun 13, 2022

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Comment from Hotel Management

Oct 5, 2022 by Santiago Galárraga, Gerente General.

Estimado Sr. Huésped, Muchas gracias por la calificación otorgada, le esperamos en una próxima oportunidad.

5 out of 5

Posted by , from HOLLYWOOD on Jan 15, 2022

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Comment from Hotel Management

Jun 13, 2022 by Santiago Galárraga, Gerente General.

Estimado huésped, Muchas gracias por la calificación otorgada, le esperamos en una próxima oportunidad.

5 out of 5

Posted by on Jul 27, 2021

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Comment from Hotel Management

Nov 2, 2021 by Darío González, Gerente General.

Estimado huésped, Muchas gracias por la calificación otorgada, le esperamos en una próxima oportunidad.

5 out of 5
Nice and clean hotel, stayed only 1 night but excellent service

Posted by on Mar 25, 2021

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Comment from Hotel Management

Mar 29, 2021 by Dario Gonzalez, General manager.

Dear guest, Receive a warm greeting from the Sheraton Bogotá hotel. Thank you very much for your comments and the score awarded. We wait for you in the next opportunity. Cordially.

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from December 24 to January 15:

  • One of the dining venues
  • Bar/Lounge

The following facilities are closed on Monday:

  • Indoor pool

Property Features

Sheraton Bogota Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A business center and 9 meeting rooms are available. Event space at this hotel measures 9472 square feet (880 square meters) and includes conference space. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury Sheraton Bogota Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 5-star Bogotá hotel is smoke free.

  • 247 guestrooms or units
  • 3 dining venues
  • 9472 sq ft of conference space
  • 880 sq m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Sheraton Bogota Hotel offers 247 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Beds feature premium bedding. LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 10:30 AM.

Cooks Restaurant - This restaurant specializes in international cuisine.

Chimeneys Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.

Hashi Sushi Bar - This sushi bar specializes in sushi and serves lunch and dinner. Open daily.

Link Café - Onsite coffee shop. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include massages. The spa is open daily.

  • Number of treatment rooms 2
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Sheraton Bogota Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: COP 200000 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. This is included in the price displayed. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 47500 per person (one-way)
  • Airport shuttle fee per child: COP 47500 (one-way)
  • Pet fee: COP 200000 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bogota Hotel Sheraton
  • Bogota Sheraton
  • Bogota Sheraton Hotel
  • Hotel Bogota Sheraton
  • Hotel Sheraton Bogota
  • Sheraton Bogota
  • Sheraton Bogota Hotel
  • Sheraton Hotel Bogota
  • Bogota Four Points
  • Four Points Bogota
  • Sheraton Bogota Hotel Bogota
  • Sheraton Bogota Hotel Bogotá
  • Sheraton Bogota Bogotá
  • Sheraton Bogota
  • Hotel Sheraton Bogota Hotel
  • Hotel Sheraton Bogota Hotel Bogotá
  • Bogotá Sheraton Bogota Hotel Hotel
  • Sheraton Bogota Hotel Hotel
  • Sheraton Bogota Hotel Bogotá
  • Sheraton Bogota Hotel Hotel Bogotá

You should know

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.