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68.0% Based on 82 reviews TripAdvisor Traveler Rating 3.5 out of 5

Hotel Description

4-star beachfront hotel near Lake General Carrera

Beachside getaway

Within a 5-minute walk of this Puerto Guadal hotel, you'll find Lake General Carrera and Andes. Also, Laguna San Rafael National Park is within 2 miles (3 km) and Chile Chico Plaza is within 6 miles (10 km).

Private beach, dining

A private beach and a restaurant are featured at this smoke-free hotel. Families will appreciate the playground and barbecue grills. Enjoy the sauna and free perks like continental breakfast and free self parking.

Settle in

The 6 guestrooms boast comforts like premium bedding and down comforters, and offer hair dryers and safes.

Design Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Cabana del Lago

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Floating Lake Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Traditional Room (Family)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

68.0% of guests recommend out of 82 reviews

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Property Features

Simply step outside to unwind on the hotel's beach. After a day at the beach, enjoy amenities at Hacienda Tres Lagos like complimentary bicycles and a sauna. Free breakfast is available daily. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. This beach hotel also offers a garden and a terrace. Free self parking is available. This 4-star Puerto Guadal hotel is smoke free.

  • 6 guestrooms or units
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Front desk (limited hours)
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • On private beach
  • Free WiFi
  • Playground on site

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Balmaceda (BBA) (239.6 km / 148.9 mi)
  • Parking: Free self parking

Room Amenities

Hacienda Tres Lagos offers 6 accommodations with safes. Beds feature down comforters and premium bedding. Bathrooms include shower/tub combinations and hair dryers. Housekeeping is provided daily. Renovation of all guestrooms was completed in October 2015.

  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 7:30 AM to 10:30 AM.

Hacienda Tres Lagos has a restaurant serving breakfast and dinner.

Nearby Activities

A private beach and complimentary bicycles are featured at the hotel. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ziplining on site
  • Playground on site
  • Free bicycles on site
  • Hiking/biking trails on site
  • Horse riding/rental on site

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 10 PM
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7 AM - 10 PM.

The front desk at this property is open daily from 7 AM - 10 PM.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No elevators
  • Cash Deposit Required

Fees

Guests will be asked to pay the following charges at the property:

  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Hacienda Tres Lagos Hotel
  • Hacienda Tres Lagos Hotel Puerto Guadal
  • Hacienda Tres Lagos Puerto Guadal
  • Hacienda Tres gos Puerto Guad

You should know

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.