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H10 Tenerife Playa

4.0 star property
4-star beach hotel near Lago Martianez Swimming Pools

Choose dates to view prices

Photo gallery for H10 Tenerife Playa

Property grounds
Front of property - evening/night
Sundeck
Exterior
Gym

Popular amenities

  • Bar
  • All inclusive
  • Breakfast available
  • Pool
  • Room service
  • Gym

Explore the area

Map
Avenida Colon, 12, Puerto de la Cruz, Tenerife, 38400
  • Plaza del Charco
    ‪12 min walk‬
  • Lago Martianez Swimming Pools
  • Loro Park
    ‪4 min drive‬
  • Santa Cruz de Tenerife (TFN-Tenerife North)
    ‪21 min drive‬

Room options

View all photos for Superior Double Room, Sea View (3 adults)

Minibar, in-room safe, desk, free WiFi

Superior Double Room, Sea View (3 adults)

  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room, Pool View

Minibar, in-room safe, desk, free WiFi

Family Room, Pool View

  • Sleeps 1
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room, Pool View (3 adults)

Minibar, in-room safe, desk, free WiFi

Family Room, Pool View (3 adults)

  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room, Sea View (2 adults and 1 child)

Minibar, in-room safe, desk, free WiFi

Superior Double Room, Sea View (2 adults and 1 child)

  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Basic Single Room (No Balcony)

Minibar, in-room safe, desk, free WiFi

Basic Single Room (No Balcony)

8.0 out of 10
Very good
(2 reviews)
  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Balcony (2 adults and 1 child)

Minibar, in-room safe, desk, free WiFi

Double Room, Balcony (2 adults and 1 child)

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room Single Use, Balcony

Minibar, in-room safe, desk, free WiFi

Double Room Single Use, Balcony

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room, Pool View (2 adults and 1 child)

Minibar, in-room safe, desk, free WiFi

Family Room, Pool View (2 adults and 1 child)

  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Double Room (3 adults)

View from room

Superior Double Room (3 adults)

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Room, Balcony (Privilege)

Minibar, in-room safe, desk, free WiFi

Room, Balcony (Privilege)

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room Single Use

View from room

Superior Double Room Single Use

  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Balcony, Sea View

Minibar, in-room safe, desk, free WiFi

Double Room, Balcony, Sea View

8.0 out of 10
Very good
(5 reviews)
  • 237 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Superior Double Room Single Use, Sea View

Minibar, in-room safe, desk, free WiFi

Superior Double Room Single Use, Sea View

  • Sea view
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Basic Double Room (No Balcony)

Minibar, in-room safe, desk, free WiFi

Basic Double Room (No Balcony)

8.0 out of 10
Very good
(1 review)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony (3 adults)

Minibar, in-room safe, desk, free WiFi

Double Room, Balcony (3 adults)

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

View from room

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, Sea View

Minibar, in-room safe, desk, free WiFi

Superior Double Room, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Balcony, Sea View (3 adultos)

Minibar, in-room safe, desk, free WiFi

Double Room, Balcony, Sea View (3 adultos)

  • 237 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room (2 adults and 1 child)

View from room

Superior Double Room (2 adults and 1 child)

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Balcony

Minibar, in-room safe, desk, free WiFi

Double Room, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room, Pool View

Minibar, in-room safe, desk, free WiFi

Family Room, Pool View

  • Sleeps 4
  • 2 Large Twin Beds and 1 Double Sofa Bed

View all photos for Family Room, Pool View

Minibar, in-room safe, desk, free WiFi

Family Room, Pool View

  • Sleeps 2
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room Single Use, Balcony, Sea View

Minibar, in-room safe, desk, free WiFi

Double Room Single Use, Balcony, Sea View

  • 237 sq ft
  • Ocean view
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Balcony, Sea View (2 adults and 1 child)

Minibar, in-room safe, desk, free WiFi

Double Room, Balcony, Sea View (2 adults and 1 child)

  • 237 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Puerto de la Cruz

City center retreat .With a stay at this Puerto de la Cruz hotel, you'll be steps from Lago Martianez Swimming Pools and within a 15-minute walk of Plaza del Charco. Playa Martianez and Casino Puerto de la Cruz are also within half a mile (1 km).

What's nearby

  • La Paz Lookout - 8 min walk - 0.5 miles
  • Plaza del Charco - 12 min walk - 0.7 miles
  • Taoro Park - 14 min walk - 0.8 miles
  • Botanical Gardens - 15 min walk - 0.8 miles
  • Loro Park - 4 min drive - 1.5 miles

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 25 min drive

Restaurants

  • ‪Bar el Camino - ‬8 min walk
  • ‪Hotel Teide Mar - ‬19 min walk
  • ‪Zicatela - ‬9 min walk
  • ‪Apricot - ‬18 min walk
  • ‪Vinoteca Con Pasión - ‬7 min walk

About this property

H10 Tenerife Playa

4-star beach hotel near Lago Martianez Swimming Pools
Some rates at H10 Tenerife Playa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

H10 Tenerife Playa offers its guests 2 outdoor swimming pools, a sauna, a fitness center, and a children's pool. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. A rooftop terrace, an arcade/game room, and multilingual staff are also featured at the business-friendly H10 Tenerife Playa.

Smoking is allowed in designated areas at this 4-star Puerto de la Cruz hotel.

  • 1 building
  • 324 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 139 sq m of conference space
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
H10 Tenerife Playa offers 324 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and hair dryers.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

Dutch, English, French, German, Italian, Spanish, Swedish

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Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Street parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 11 for adults and EUR 5.50 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 11 for adults and EUR 5.5 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Program (H10 Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. Minimum Spring Break check-in age is 18 years old. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property uses solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Safety Program (H10 Hotels).

Property Registration Number H-38-4-0000010

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:00 AM to 6:00 PM.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

H10 Playa Tenerife
H10 Tenerife Playa
H10 Tenerife Playa Hotel
H10 Tenerife Playa Hotel Puerto de la Cruz
H10 Tenerife Playa Puerto de la Cruz
Playa Tenerife
Tenerife H10
Tenerife H10 Playa
Tenerife Playa
Tenerife Playa H10
H10 Tenerife Playa Hotel
H10 Tenerife Playa Puerto de la Cruz
H10 Tenerife Playa Hotel Puerto de la Cruz

Frequently asked questions

How close is H10 Tenerife Playa to the airport?

H10 Tenerife Playa is 17 mi (25-min drive) away from the Santa Cruz de Tenerife (TFN-Tenerife North) airport, the closest popular airport to the property.

Does H10 Tenerife Playa have an airport shuttle?

Airport shuttle services are not available at H10 Tenerife Playa.

How close is H10 Tenerife Playa to the beach?

This hotel is a short 2-minute walk from Playa Martianez and 6-minute walk from Playa de San Telmo. Don't forget your sunscreen!

Does H10 Tenerife Playa offer free breakfast?

Free breakfast isn’t provided at H10 Tenerife Playa, but buffet breakfast is offered for a fee of EUR 11 for adults and EUR 5.5 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at H10 Tenerife Playa?

No, there is no casino at this hotel, but Casino Puerto de la Cruz (3-min walk) is nearby.

What time is check-in at H10 Tenerife Playa?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at H10 Tenerife Playa?

Free parking is not available at this hotel.

Does H10 Tenerife Playa have a pool?

H10 Tenerife Playa features 2 outdoor pools and a children's pool. Guests can enjoy pool access from 9:00 AM to 6:00 PM.

Does H10 Tenerife Playa have a restaurant?

There are 2 onsite restaurants, offering options like Mediterranean cuisine, ocean views, and al fresco dining.

Does H10 Tenerife Playa have a spa?

This hotel doesn't have a spa, but it does offer aromatherapy, facials, and mani/pedis.

How close is H10 Tenerife Playa to downtown Puerto de la Cruz?

H10 Tenerife Playa is 0.4 mi away from Puerto de la Cruz.

H10 Tenerife Playa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 142 out of 437 reviews
Rating 8 - Good. 195 out of 437 reviews
Rating 6 - Okay. 66 out of 437 reviews
Rating 4 - Poor. 20 out of 437 reviews
Rating 2 - Terrible. 14 out of 437 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maribel, lutz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing ocean view ❤️
Stayed 2 nights in Apr 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service

Great staff - not entirely 4 star

The majority of staff were really helpful and kind and added to my solo visit. Despite mynoriginal booking needsbbeing clear and speaking in advance with the hotels reservations i was given a room on the 8th floor with mainly a street view on arrival. It was late so i took it. The next i day moved to suit my needs and disabilities. The room was comfortable, but i had to get my AC fixed. Despite being all inclusive it did not include tea/coffee etc in the room and i had to pay extra for this. The pool area is very nice and kept well. The pool bar is welcoming. However the all inclusive food offering is not good. It's all chicken nuggets, chips and burgers. A side salad is the only healthy option. There are different menus for different classes of guests. The food in the buffet was decent, but again the healthy options for lunch and dinner were from the grill and salad. A lot of food was deep fried or in rich sauces. So hard for us on a healthy eating regime. Breakfast dud provide a reasonable selection of healthy food. The location was excellent along the seafront. These was music/entertainment most evenings in the bar area. The hotel doesn't provide a transfer service. A taxi from/to the South Airport is €140 each way.
Stayed 14 nights in Jan 2025

8/10 Good

NAOMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my time here! The staff were kind, informative and helpful throughout my stay.
Stayed 1 night in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right in the centre of Puerto de la Cruz, my room had a sea view & balcony overlooking the lido which was nice. I lost my mobile in a taxi and the reception staff (who are very friendly!) phoned the local taxi company and got it back for me which I wouldn't have been able to do on my own as the taxi company only speaks Spanish so I am very grateful for this. Would recommend this hotel.
Stayed 6 nights in Oct 2023

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with an excelent staff. Great food, great location.
Stayed 10 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel, wonderful staff.

Nice hotel, really helpful reception staff. Bar staff a little under staffed. Bedrooms and facilities generally are great. Air con in the room is clearly restricted to around 20-21°C which was a little to warm, despite the controls reading 16.
Stayed 7 nights in Nov 2024

10/10 Excellent

Araceli

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and great amenities
Stayed 6 nights in Nov 2024

10/10 Excellent

jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jacqueline

Stayed 1 night in Nov 2024

8/10 Good

Cody Edward

Liked: Staff & service, amenities, property conditions & facilities
Food was amazing and a great selection
Stayed 10 nights in Oct 2024

10/10 Excellent

Carol

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely people, clean property, great buffet food, convenient location
Stayed 4 nights in Oct 2024

8/10 Good

Vladimir

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area with access to everything
Stayed 4 nights in Oct 2024

10/10 Excellent

Andrea

Traveled with partner
Liked: Amenities, property conditions & facilities
Great way to explore part of Europe
Stayed 7 nights in Aug 2024

8/10 Good

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly front desk.
Stayed 3 nights in Jul 2024

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location.

Great location in Puerto De La Cruz, close to shops, restaurants and bars. You do get noise from outside in the sea view rooms. Rooms are smaller than newer hotels but has everything you need. Food was good. Hotel very clean and staff friendly.
View from sea view room.
Stayed 3 nights in Jun 2024

8/10 Good

Helen

Stayed 6 nights in May 2024

6/10 Okay

Lenis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a big problem with A/C during my stay
Stayed 3 nights in Apr 2024

6/10 Okay

priya

Stayed 2 nights in Apr 2024

8/10 Good

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Andrea

Stayed 6 nights in Dec 2023

8/10 Good

Efrain

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

6/10 Okay

Edward

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This place needs a lot of work. Very dated. Doors banging loudly because they dont latch properly. The online photos are deceiving. Would not recommend staying here.
Stayed 6 nights in Feb 2023

10/10 Excellent

john

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff in all departments. All inclusive food buffet well stocked with various fare. Dinner theme nights were great. Tenerife bar staff were very accomodating and the cleaning staff freshened up our room daily
Stayed 7 nights in Jan 2023

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2022