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The Craiglands Hotel, Sure Hotel Collection by Best Western

3.0 star property
3-star Victorian hotel with free WiFi

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Photo gallery for The Craiglands Hotel, Sure Hotel Collection by Best Western

Front of property
Executive Room, 1 King Bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Reception
Terrace/patio
Restaurant

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

View in a map
Cowpasture Road, West Yorkshire, Ilkley, England, LS29 8RQ
  • Place, The DalesWay
    ‪9 min walk‬
  • Place, Ilkley Playhouse
    ‪11 min walk‬
  • Place, Ilkley Pool and Lido
    ‪18 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(30 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Double Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Non Smoking (with Sofabed)

Family Room, 1 King Bed, Non Smoking (with Sofabed) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Family Room, 1 King Bed, Non Smoking (with Sofabed)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Ilkley

In Ilkley .You'll find The DalesWay and Ilkley Playhouse within a 15-minute walk of this Ilkley hotel. Ilkley Pool and Lido and Ilkley Golf Club are also within 2 miles (3 km).

What's nearby

  • Millenium Maize - 6 min walk - 0.4 miles
  • Ilkley Toy Museum - 8 min walk - 0.4 miles
  • The DalesWay - 9 min walk - 0.5 miles
  • Ilkley Playhouse - 11 min walk - 0.6 miles
  • Ilkley Pool and Lido - 18 min walk - 1.0 mile

Getting around

  • Ilkley Station - 10 min walk
  • Leeds (LBA-Leeds Bradford) - 28 min drive

Restaurants

  • ‪Bini Tap House - ‬13 min walk
  • ‪Bettys Café Tea Rooms - ‬13 min walk
  • ‪The Lister's Arms (Wetherspoon) - ‬15 min walk
  • ‪The Crescent - ‬13 min walk
  • ‪Friends of Ham (Ilkley) - ‬11 min walk

About this property

The Craiglands Hotel, Sure Hotel Collection by Best Western

3-star Victorian hotel with free WiFi
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 7 meeting rooms available. The business-friendly The Craiglands Hotel, Sure Hotel Collection by Best Western also features a terrace, a garden, and complimentary newspapers in the lobby. Free self parking is available.

Smoking is allowed in designated areas at this Victorian Ilkley hotel.

  • 1 building
  • 1 floor
  • 63 guestrooms or units
  • Built in 1859
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
The Craiglands Hotel, Sure Hotel Collection by Best Western offers 63 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. 32-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Mar 8 - Mar 9
Total with taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 10 to 12.50 for adults and GBP 6.25 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Portable fan
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 50.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 10.00 to 12.50 for adults, and GBP 6.25 to 10.00 for children
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Craiglands
Best Western Plus Craiglands Hotel
Craiglands Hotel Ilkley
Craiglands Ilkley
The Craiglands Hotel Ilkley, Yorkshire
Best Western Plus Ilkley Craiglands
Best Western Plus Craiglands
Craiglands Hotel
Best Western Plus Craiglands Hotel Spa
Best Western Plus Ilkley Craiglands Hotel
Best Western Plus Ilkley The Craiglands Hotel Spa
The Craiglands Hotel Sure Hotel Collection by Best Western

Frequently asked questions

How close is The Craiglands Hotel, Sure Hotel Collection by Best Western to the airport?

The Craiglands Hotel, Sure Hotel Collection by Best Western is 10.5 mi (28-min drive) away from the Leeds (LBA-Leeds Bradford) airport, the closest popular airport to the property.

How much does it cost to stay at The Craiglands Hotel, Sure Hotel Collection by Best Western?

As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at The Craiglands Hotel, Sure Hotel Collection by Best Western on Mar 8, 2026 start from $74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Craiglands Hotel, Sure Hotel Collection by Best Western have an airport shuttle?

Airport shuttle services are not available at The Craiglands Hotel, Sure Hotel Collection by Best Western.

Does The Craiglands Hotel, Sure Hotel Collection by Best Western offer free breakfast?

Free breakfast isn’t offered at The Craiglands Hotel, Sure Hotel Collection by Best Western, but English breakfast is offered for a fee of between GBP 10.00 and 12.50 for adults, GBP 6.25 and 10.00 for children. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 8:00 AM to 11:00 AM.

Is there a casino at The Craiglands Hotel, Sure Hotel Collection by Best Western?

No, there is no casino at this hotel, but Napoleons Casino (21-min drive) and Grosvenor Casino Bradford (22-min drive) are nearby.

What time is check-in at The Craiglands Hotel, Sure Hotel Collection by Best Western?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at The Craiglands Hotel, Sure Hotel Collection by Best Western?

This hotel offers free self parking.

Does The Craiglands Hotel, Sure Hotel Collection by Best Western have a pool?

The Craiglands Hotel, Sure Hotel Collection by Best Western does not have a pool.

Does The Craiglands Hotel, Sure Hotel Collection by Best Western have a restaurant?

Yes, there is a restaurant on site.

Does The Craiglands Hotel, Sure Hotel Collection by Best Western have a spa?

There are no spa services available at this hotel.

How close is The Craiglands Hotel, Sure Hotel Collection by Best Western to downtown Ilkley?

The Craiglands Hotel, Sure Hotel Collection by Best Western is 0.4 mi away from Ilkley.

The Craiglands Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 159 out of 520 reviews
Rating 8 - Good. 175 out of 520 reviews
Rating 6 - Okay. 97 out of 520 reviews
Rating 4 - Poor. 65 out of 520 reviews
Rating 2 - Terrible. 24 out of 520 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Belinda

Liked: Cleanliness, staff & service, room comfort
Didnt have breakfast but the room was quiet, spacious and clean. Shower was ok. Had a good night's sleep thankyou.
Stayed 1 night in Dec 2025

4/10 Poor

Robert

Disliked: Amenities
My access card to my room hadn't been programmed. Left my case etc in the corridor before going back to the receptionist in order to fix the issue. Room was bland. No paintings or wall art. Toilet/bathroom very clostophobic, required the door left open into bedroom. My stay two years ago was a far nicer experience.
Stayed 1 night in Dec 2025

10/10 Excellent

Marcin

Stayed 1 night in Dec 2025

6/10 Okay

Jessica

Stayed 1 night in Nov 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities
Staff were lovely, the hotel was spotless and beautifully decorated for Christmas
Stayed 1 night in Nov 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities
Lovely room. All the staff were pleasant and helpful. Easy access to Ilkley Moor.
Stayed 2 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looked after
Stayed 1 night in Nov 2025

8/10 Good

Andrew

Stayed 1 night in Nov 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities
Staff very welcoming throughout our stay. Room very comfortable and spacious.
Stayed 3 nights in Nov 2025

6/10 Okay

james

Stayed 3 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Clean room and hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, room comfort
Clean room with comfortable bed
Stayed 1 night in Nov 2025

6/10 Okay

Ailyn

Liked: Cleanliness, property conditions & facilities
I requested an early check-in as I was feeling tired after a long drive. The initial room I was given was very cold, and the radiator wasn’t working. I contacted reception and was transferred to another room, which seemed smaller than the first one, but that was fine. Unfortunately, the heating in the new room wasn’t working either. I decided to just leave it as I was too tired to deal with it any further.
Stayed 1 night in Oct 2025

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean and worm room modern television could not fault it will be stopping there again in the future
Stayed 1 night in Oct 2025

8/10 Good

Trevor

Business traveler
Liked: Cleanliness, staff & service, amenities
Excellent place with big easy carpark . A place to return to when in the area
Stayed 1 night in Oct 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, amenities
Very clen and comfortablr
Stayed 4 nights in Oct 2025

6/10 Okay

Catherine

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Has the potential to be a nice hotel, some interior work needed to upgrade rooms. Building and location both beautiful. Staff were helpful. We were offered breakfast but didn’t have it.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room
Stayed 6 nights in Oct 2025

8/10 Good

Sean

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

R

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was a bit tired and staff were a little thin on the ground but it was extremely clean, beds were comfortable and staff were uniformly friendly and helpful. For the price, it was excellent value
Stayed 1 night in Oct 2025

4/10 Poor

Lauren

Stayed 1 night in Oct 2025

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a quiet place. Only stayed overnight. Nothing much to see around the area. We went to the restaurant/pub downstairs but no one’s around. After 10 minutes of waiting staff came out by the bar and we ordered our food. Chicken Caesar salad where big portion of chicken and not so much of lettuce. Too salty as there’s too much anchovies. I think there was no chef around that night. Overall it was ok. The staff were very apologetic for keeping us waiting. We understand. No problem at all. We were the only customers that night + older couple. All good.
Stayed 1 night in Oct 2025

4/10 Poor

Matthew

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Unfriendly hotel staff, dated hotel furniture & very very uncomfortable beds. Would not recommend.
Stayed 1 night in Oct 2025

10/10 Excellent

Tony

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here in January 2025 and it was looking very tired. The updates are fabulous and it so much nicer. Great location. It sits right in the middle of the moors and Ilkley, with about a 10 minute walk to both or a 2 minute drive. On a hill though?
Stayed 1 night in Oct 2025

8/10 Good

Shaun

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Good downstairs, not so good upstairs

If you're staying in Ilkley, the Craiglands is your go to hotel. There's a lot still to like about the place. Reception is friendly, bar area is good and the place is clean. Go upstairs, not so much. The place looks tired with a lot of fading wooden door and old carpets. My room was fine, but again, it's old. It gives you the feel of how things were in the 80's and nobody has bothered to give the place an update. Finish on a positive, the breakfast was good!!!
Stayed 1 night in Sep 2025