Stay at this Orem hotel and you'll be within half a mile (1 km) of Utah Valley University and 2 miles (3 km) of UCCU Center. Also, University Place is within 2 miles (3 km) and Brigham Young University is within 6 miles (10 km).
Renovated in 2016
This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the business center. A lobby fireplace, a picnic area, and express check-out are also on offer.
Comfort Inn & Suites Orem - Provo ratings based on 14 Verified Reviews
Review Summary
3.4
out of 5
3.5 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff3.5 out of 5.0
Room comfort3.0 out of 5.0
Hotel condition3.0 out of 5.0
Guest reviews for Comfort Inn & Suites Orem - Provo
Everyone (8)Family (8)
5 out of 5
Nice place , clean
Hard to get into
Posted by Bruce on Jan 24, 2022
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Comment from Hotel Management
Feb 21, 2022
by Brinley
Thank you for your review and we hope to see you again soon!
5 out of 5
Posted by Lyle, from WASHINGTON on Dec 16, 2021
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4 out of 5
Nice place to stay, restaurant close by
Posted by Annette on Sep 5, 2021
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2 out of 5
I was charged twice for the stay. Manager will not be back until next week. Hopefully they will issue me a refund.
Posted by a verified traveler on Jul 31, 2020
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5 out of 5
Easy access, large room. Nice overall, pet friendly
Posted by a verified traveler on Jan 28, 2020
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4 out of 5
For a holiday it was very quiet. Nice breakfast each morning.
Posted by a verified traveler on Dec 2, 2019
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4 out of 5
It was a pleasant stay. The only difficulty is actually finding the property since it is tucked back and signage isn't great.
Posted by a verified traveler on Oct 3, 2019
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4 out of 5
It's close to relatives and easy to get on and off the interstate.
Posted by a verified traveler on Apr 1, 2019
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2 out of 5
Cons:same as above.
Location:Not the best location, but adequate.
Hotel accommodations were very adequate, however, we had to make a change in plans for a second night we had to stay. We were told that the only way to change or cancel reservations was through who we had booked with, i.e., booking, etc. We had not brought booking materials with us on the trip and could not remember who we had booked with for sure, since we book with the ones we feel finds us the best prices and/or accommodations. To our great dismay we were not able to get our room canceled and as a result had to pay for a room we used. There needs to be a more friendly user methodology developed for cancelling reservations. Thank you!!!!
Posted by a verified traveler on Feb 16, 2018
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Comment from Hotel Management
Feb 26, 2018
by Front Office Manager
Dear Anonymous,
I am sorry to hear that we fell short of your expectations during your stay. As you were told, when booking through a third party, you are both a customer of theirs and ours, which means we need to get approval from them. I hope that you will give us another chance to provide you with a superior experience.
Sincerely,
Kevin Capener
3 out of 5
Amazing how the Comfort Inns are different.
Pros:It was in a convenient location
Cons:A little diversity with the breakfasts. It would be nice if the staff spoke english while working around the guest.
Location:Had family near by.
The one in Prescott was excellent all the way around. I was disappointed in this Comfort Inn. The Breakfast was OK, but the quality for the food was much different. All breakfasts had paper thin bacon that was extremely greasy. The room was ok, but they only give you one chair in a multi bed room. The bathroom was roomy, but there was not counter space. I put the ironing board in the bathroom to set stuff on. The cleaning staff seemed friendly when not talking on their cell phones. The cleaning staff only spoke spanish to each other as they wandered up and down the halls cleaning rooms. Not the Hotel's fault, but someone let their kid crap in the pool, just before we got there. The result was the pool was closed, the weather ranged in the mid 90's, with 40-50% humidity and we could not use the pool. Very disappointing.
Posted by graype135, from Whittier, calif. on Aug 10, 2016
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Comment from Hotel Management
Aug 15, 2016
by Front Office Manager
Dear Valued Guest,
First off we would like to apologize for not meeting your expectations. We strive to have every guest enjoy their stay with us and we are sad to hear that you did not. We will work with our staff to find ways to fix these issues. Thank you for taking the time to write this review, and once again we apologize for falling short on our part. We would love an opportunity to serve you again and not only meet, but exceed your expectations.
Best Wishes,
Front Office Manager
Comfort Inn & Suites Orem
A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 500 square feet (46 square meters). The business-friendly Comfort Inn & Suites Orem - Provo also features multilingual staff, a picnic area, and coffee/tea in a common area. Limited free parking is available on a first-come, first-served basis. A complete renovation of Comfort Inn & Suites Orem - Provo was completed in July 2016. This Orem hotel is smoke free.
Parking: Free self parking and RV/bus/truck parking
Room Amenities
Comfort Inn & Suites Orem - Provo offers 77 accommodations with complimentary newspapers and coffee/tea makers. 38-inch flat-screen televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Orem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Flat-screen television
Satellite channels
Refrigerator
Microwave
Coffee maker
Shower and tub combination
Cribs (free)
Housekeeping (daily)
Newspapers (free)
Local calls (free)
Hair dryer
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Wheelchair accessible (may have limitations)
Wheelchair accessible path of travel
Accessible bathroom
Wheelchair-accessible public washroom
Wheelchair accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Braille or raised signage
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at 7 AM
Minimum check-in age is: 21
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pet Policy
Pets: USD 20 per pet, per night
Maximum 2 per room
Service animals are exempt from fees
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Service animals are allowed
Service animals are exempt from fees/restrictions
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Mobile key entry is not available
Debit cards not accepted
Food service has been amended for enhanced safety
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are not available
No gap period between guest stays
Fees
Guests will be asked to pay the following charges at the property:
Breakage deposit: USD 50.00 per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 20 per pet, per night
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
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You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions
Comfort Inn & Suites Orem - Provo is 0.3 mi away from Lakeview.
Comfort Inn & Suites Orem - Provo does not have a restaurant on site. Nearby dining options include Thai Evergreen (13-min walk), Terra Mia Ristorante (2 mi), and Pizzeria 712 (2.1 mi).
This hotel offers free self parking.
Comfort Inn & Suites Orem - Provo is 45.3 mi (49-min drive) away from the Salt Lake City International Airport (SLC) airport, the closest popular airport to the property.
Comfort Inn & Suites Orem - Provo does not have a pool.
This hotel is 5.6 mi (10-min drive) from Vineyard Beach.
There are no spa services available at this hotel.
Comfort Inn & Suites Orem - Provo does not offer free breakfast.
Check-in is from 3 PM - 7 AM.
Airport shuttle services are not available at Comfort Inn & Suites Orem - Provo.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
