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The Palms Turks and Caicos

5-star property
Grace Bay Beach, Providenciales, Providenciales 1-855-201-7819

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4.5 out of 5
Excellent!
See all 13 Travelocity Reviews

"The Palms is a beautiful place to stay. The staff was phenomenal, Traveled with my 89 year old father and tbe staff could not have been More helpful. " More

By a verified traveler on Mon 22 Jul 2019

Points Of Interest

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Hotel Description

5-star beachfront resort near Grace Bay Beach

Beachside getaway

At this Providenciales resort, you'll be within half a mile (1 km) of Grace Bay Beach and 3 miles (5 km) of Turtle Cove. Salt Mills Plaza and The Regent Village Shopping Mall are also within 2 miles (3 km).

Luxury amenities

A full-service spa, 2 restaurants, and an outdoor pool are all featured at this smoke-free resort. Enjoy a day at the beach snorkeling, or relax with sun loungers. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities.

Free Internet, comfy beds

Featuring conveniences like sofa beds and microwaves, the 166 guestrooms offer free WiFi and free wired Internet, as well as LED TVs with digital channels. Other amenities include balconies or patios, pillowtop beds, and room service.

Suite, 1 Bedroom, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Ocean View

Bed Count 2 King Beds Maximum Occupancy 6 Max

Suite, 2 Bedrooms, Oceanfront

Bed Count 2 King Beds Maximum Occupancy 6 Max

Suite, 3 Bedrooms, Ocean View

Bed Count 3 King Beds Maximum Occupancy 8 Max

Junior Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Palms Turks and Caicos ratings based on 13 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Palms Turks and Caicos

Everyone (11)
5 out of 5
The Palms is a beautiful place to stay. The staff was phenomenal, Traveled with my 89 year old father and tbe staff could not have been More helpful.

Posted by on Jul 22, 2019

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Comment from Hotel Management

Jul 22, 2019 by AleisaG

Thank you for the wonderful review! We are so happy you had such an amazing stay with us. We appreciate you sharing your experience and look forward to seeing you again!

5 out of 5

Posted by on Mar 29, 2019

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Comment from Hotel Management

Mar 30, 2019 by Sabrina Mai

Thanks for staying with us

5 out of 5
Great hotel with awesome staff. Right on the beach with great pool.

Posted by , from Cashiers nc on Nov 21, 2018

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Comment from Hotel Management

Nov 22, 2018 by Sabrina Mai

Thank you for your great feedback.

5 out of 5

Posted by on Sep 23, 2018

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Comment from Hotel Management

Sep 23, 2018 by Sabrina Mai

Thank you for your feedback.

5 out of 5
Beautiful hotel. $6 pp each way to restaurants. Walkable at night after sun sets.

Posted by on Jul 6, 2018

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Comment from Hotel Management

Jul 7, 2018 by Sabrina Mai

Thank you for your review and we hope to welcome you back soon!

5 out of 5

Palms Regent

Friendly & attentive staff the Regent Palms Hotel offers a true intimate & relaxing atmosphere. I will definitely consider again for future stay in Turks & Caicos.

Posted by on Jan 21, 2017

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4 out of 5

Good Hotel

Pros: Great beach and staff.
Cons: Provide cooler facilities for dining during the day.
Just returned from The Palms. It is a beautiful hotel located on a beautiful beach. The staff is very friendly and helpful. The dining staff at Parallel23 is the best! We especially appreciated the friendliness and service from Rockell, Marry, and Accacia. All other staff there were great,too. Bartenders and service at The Garden, The Plunge Bar, 72 West , Beach Service , and L'attitude were good,too. HOWEVER, the only comfortable places to eat were breakfast at The Garden in the morning because of the trees offering shade and Parallel23 for dinner because the sun has set by that time, All other dining facilities are extremely hot!! Another problem was that the hotel caters to conventions. The eating venues are often reserved for them, leaving no choice for the traveler not with the group.

Posted by , from Rancho Palos Verdes on Aug 11, 2016

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4 out of 5

Hotel on the beach

Great staff and resort, will visit again; staff was accommodating; food was great at the beach; hotel suite was great; beach was phenomenal.

Posted by , from Atl on Jun 11, 2016

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5 out of 5

Beautiful resort

Pros: Super comfortable bed, free unlimited cold water bottles, a staff full of lovely people.
Cons: I would appreciate a complimentary transfer from airport to hotel.
Location: We did nothing but enjoy the most gorgeous beach by sunning, swimming, relaxing, and walking. It was more than enough.
Our second time here -- we dreamed about it until returning. Just a lovely and beautiful spot. Voted top beach in the world for good reason. Completely relaxing and lovely. The colors of the white sand and turquoise water were ethereal. Resort very nice. We chose the non-view room and then enjoyed being outside to enjoy the view from sun up until sun down. We realize that going in the off season is much quieter and less congested. We will continue to enjoy it in the fall. We found ourselves the only ones on the beach more than once.

Posted by , from Minneapolis on Oct 19, 2015

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5 out of 5

Exquisite Resort

Pros: The staff is superb.
Location: The location is perfect because you are within walking distance to shopping and great restaurants.
The Regent Palms is exceptional. The resort caters to its guests and the staff from the newly opened breakfast area, to the beach/pool, to the exquisite Parallel 23 are there to make your stay memorable. The beach is simply beautiful and you can walk for miles. We enjoyed it so much, we made return reservations.

Posted by , from Massachusetts on Jul 1, 2015

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About the The Palms Turks and Caicos

Location Grace Bay Beach, Providenciales, Providenciales

Property Features

The Palms Turks and Caicos offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a swim-up bar. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. You'll find a business center on site. A children's pool, a spa tub, and a fitness center are also featured at the luxury The Palms Turks and Caicos. Free valet parking is available. This 5-star Providenciales resort is smoke free.

  • 166 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 3 bars or lounges
  • Continental breakfast (free)
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free valet parking

Transport

  • Airport: Providenciales Intl. Airport (PLS) (10 km / 6.2 mi)
  • Parking: Free valet parking

Room Amenities

The Palms Turks and Caicos offers 166 accommodations with safes and complimentary newspapers. Rooms open to balconies or patios. Accommodations are furnished with double sofa beds and desks. Pillowtop beds feature premium bedding. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. LED televisions come with premium digital channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony or patio
  • Pillowtop beds
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • LED television
  • Digital channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan

Food & Drink

Guests are served free continental breakfast daily from 7:30 AM to 10:00 AM.

The Palms Turks and Caicos has 2 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Snorkeling on site
  • Golfing nearby
  • Parasailing nearby
  • Sailing on site
  • Bicycle rentals on site
  • Scuba diving on site
  • Personal motorized watercraft on site
  • Windsurfing nearby
  • Yoga classes/instruction on site

Spa Services

The Spa at the Palms has 12 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is equipped with a sauna and a spa tub.

Guests under 13 years old are not allowed in the spa.

  • Number of treatment rooms 12
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 13
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours

Hotel Names

  • Regent Palms
  • Regent Palms Condo
  • Regent Palms Condo Providenciales
  • Regent Palms Providenciales
  • Palms Turks Caicos Hotel Providenciales
  • Palms Turks Caicos Hotel
  • Palms Turks Caicos Providenciales
  • Palms Turks Caicos
  • Regent Hotel Providenciales
  • The Palms, Turks And Caicos Providenciales
  • Turks Caicos Palms
  • The Regent Palms Hotel Providenciales
  • The Palms Turks Caicos
  • The Regent Palms
  • Palms Turks Caicos Resort Providenciales
  • Palms Turks Caicos Resort
  • The Palms Turks and Caicos Resort
  • The Palms Turks and Caicos Providenciales
  • The Palms Turks and Caicos Resort Providenciales

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.