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Ocean Club West

4-star property
Grace Bay at Leeward, Providenciales, 1-855-201-7819
4.1 out of 5
Very good!
See all 27 travelocity Reviews

"The hotel is very nice. Very basic. Simple lobby and simple rooms. Pros - the rooms have a large screened in patio. Cons - the bed is next to the bath ... " More

By a verified traveler on Sun 04 Jul 2021

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Hotel Description

4-star beachfront resort with 2 beach bars

On the beach

You'll find Grace Bay Beach and The Regent Village Shopping Mall within a 15-minute walk of this Providenciales resort. Salt Mills Plaza and Leeward Beach are also within 2 miles (3 km).

2 outdoor tennis courts

2 outdoor tennis courts, an outdoor pool, and a gym are all featured at this smoke-free resort. Relax with sun loungers and beach umbrellas, and enjoy a drink at one of the 2 beachside bars. Relax with a drink at one of the 2 beach bars and enjoy free perks like free self parking and WiFi in public areas.

Free WiFi, refrigerators

Featuring conveniences like washers/dryers and refrigerators, the 86 guestrooms also offer free WiFi and TVs with cable channels. Balconies or patios, microwaves, and coffee/tea makers are also available.

Studio Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max
$305* Per night/room Oct 20 - Oct 21

Junior Suite, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite, 1 Bedroom, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite, 2 Bedrooms, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Deluxe Suite, 2 Bedrooms, Beachfront

Bed Count 1 King Bed Maximum Occupancy 6 Max

Ocean Club West ratings based on 27 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Ocean Club West

Everyone (9) Couples (5) Family (3)
4 out of 5
The hotel is very nice. Very basic. Simple lobby and simple rooms. Pros - the rooms have a large screened in patio. Cons - the bed is next to the bathroom and the bathroom has glass bricks so at night if someone needs to use the bathroom and turns on the light, it shines right into the sleeping space. Also I wish they had a hot tub on property. The location of Ocean Club West is perfect. The beach is fantastic beyond words. Visually stunning. The grounds around the pool were beautiful as well. Hotel is within walking distance to the downtown restaurants which is a nice perk and they also offer covid testing onsite.

Posted by on Jul 4, 2021

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Comment from Hotel Management

Jul 6, 2021 by Pamela

We are happy you enjoyed your stay! Thank you for the wonderful feedback. We look forward to seeing you again in the future.

1 out of 5
General areas of property are fine. Tennis courts need a power washing, they have many garden statues, some either need to be tossed or re-painted. Restaurant and bar need a face lift and some proper equipment

Posted by on Jun 24, 2021

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Comment from Hotel Management

Jul 29, 2021 by Ocean Club Resorts

Thank you for providing your feedback. I have shared your comments with management.

1 out of 5

Posted by on Feb 25, 2021

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4 out of 5
We like that this is a smaller property with a full kitchen and is well situated on Grace Bay. It is within walking distance of several restaurants and stores.

Posted by on Dec 16, 2019

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Comment from Hotel Management

Dec 23, 2019 by OCR Management

Thank you for the very nice review! Hope you will visit again!

3 out of 5
Room was not ready on time, a few associates at front desk were not helpful, almost acted annoyed when asked for help. However, most front desk employees were helpful. Beach towel employees did not want to assist me with getting down the kayak, told me that a family member could get them. Felt like most staff had to work on people skills. Restaurant staff & ground keepers was friendly and helpful.

Posted by on Sep 3, 2019

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Comment from Hotel Management

Sep 10, 2019 by OCR Management

We are so sorry to hear that you found some of the staff to be unhelpful. We apologize if the room was not ready prior to check-in. The room should have been ready by 4pm check-in. I am happy to investigate this if you can provide your reservation details. We sincerely care about our guests and hope you will return and give us the chance to make your stay perfect. Our Best, OCR Management

5 out of 5
Loved everything about it! Our Jr Suite was spacious and beautifully decorated. Loved the kitchen, porch, view, large comfortable king bed. This property was recommended by a friend who has also stayed there and we both agree we give Ocean Club West an A++. The beach was beyond the expectation of "Best in the World" and the attendants that served the guest on the beach were excellent.

Posted by on Jul 18, 2019

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Comment from Hotel Management

Jul 26, 2019 by OCR Management

We are delighted to hear you love our property as much as we do! Thank you for the heartfelt review. Hope to see you again soon!

5 out of 5
excellent accommodations, clean, beautiful inside and out, staff very helpful and nfriendly

Posted by on Jul 9, 2019

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Comment from Hotel Management

Jul 15, 2019 by OCR Management

Thank you for the awesome review! We very much appreciate your kind words, and hope you will visit again (and again, and again....)! Our Best, OCR Management

5 out of 5
Lovely property with wonderful amenities and kind staff.

Posted by on Jun 26, 2019

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Comment from Hotel Management

Jul 3, 2019 by OCR Management

Thank you for the very nice review of Ocean Club West. Hope you consider us again!

5 out of 5
I absolutely loved Bianca and Carolean, the other front desk personnel were very rude like and acted like the guests were a bother, good thing those two were always around at our stay! amazing! Then the Security and the Concierge, couldnt have been more amazing to us as well, always! Risky and Thomas, their supervisor all wonderful! they could offer 1-2 excursions as part of the stay as most other area places do when you book with them. that would be the only thing that would make this over the top, that and the front desk staff that snaps at you! But as stated, Carolean, and Bianca are outstanding, always a smile, even when Bianca was on a break in the area, she stopped, stood up, asked if she could do anything for me/us. are we having a great day let her know what she can do to make the stay better, those two have above and beyond amazing customer service!

Posted by on Jun 24, 2019

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Comment from Hotel Management

Jul 3, 2019 by OCR Management

Thank you for the feedback. I am sorry to hear that you felt not all staff were pleasant. We will look into this and continue to work harder. I am happy to hear the names of those that made a difference in your stay. Your review has been shared with all management and staff. We invite you to contact us if you wish to share any additional information. Kindest Regards, OCR Management

5 out of 5
Grounds were very nice. Staff were great! Very friendly and accommodating!

Posted by on May 20, 2019

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Comment from Hotel Management

May 24, 2019 by OCR Management

Thank you for the wonderful review and kind words of the staff. Hope you will consider us again!

About the Ocean Club West

Location Grace Bay at Leeward, Providenciales, TCA

Property Features

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. After a day at the beach, enjoy amenities at Ocean Club West like an outdoor pool, outdoor tennis courts, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 beach bars, a poolside bar, and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This eco-friendly resort also offers a fitness center, a garden, and a terrace. Self parking is free. This 4-star Providenciales resort is smoke free.

  • 86 guestrooms or units
  • 3 levels
  • 7 buildings
  • 2 bars on the beach
  • 1300 sq ft of conference space
  • 121 sq m of conference space
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Outdoor tennis courts - 2
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Ocean Club West offers 86 air-conditioned accommodations with washers/dryers and safes. Rooms open to balconies or patios. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. This Providenciales resort provides complimentary wireless Internet access. Premium cable television is provided. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

  • Washer and dryer
  • Private balcony or patio
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

Solana - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Nearby Activities

Recreational amenities at the resort include outdoor tennis courts, an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Free bicycles on site
  • Ecotours nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Kayaking on site
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, facials, and body scrubs.

  • Hot stone massage
  • Deep tissue massage
  • Number of treatment rooms 1
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 11 PM

Special check-in instructions:

The front desk is open daily from 9:00 AM - 11:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Ocean Club West

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds

This property accepts Visa, Mastercard, American Express, Discover, and cash

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds. This property accepts Visa, Mastercard, American Express, Discover, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 7 and USD 15 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ocean Club West
  • Ocean Club West Condo
  • Ocean Club West Condo Providenciales
  • Ocean Club West Providenciales
  • Ocean West Club
  • Ocean Club West Apartment Providenciales
  • Ocean Club West Apartment
  • Ocean Club West Hotel Providenciales
  • Ocean Club West Hotel
  • Ocean Club West Turks Caicos
  • Ocean Club West Turks And Caicos/Providenciales
  • Ocean Club West Resort Providenciales
  • Ocean Club West Resort
  • Ocean Club West Provinciales
  • Ocean Club West Resort
  • Ocean Club West Providenciales
  • Ocean Club West Resort Providenciales

You should know

  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.