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Hotel Questenberk

4-star property
Uvoz 15/155, Prague, Prague 1-855-201-7819

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4.7 out of 5
Exceptional!
See all 11 Travelocity Reviews

"Everyone was extremely nice and welcoming. I would state that the windows are a little small on the top floor, but that is to be expected from such a ... " More

By a verified traveler on Mon 08 Jul 2019

Points Of Interest

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Hotel Description

Family-friendly 4-star hotel near Czech National Museum

Central Prague getaway

Within a 10-minute walk of this Prague 1 hotel, you'll find Prague Castle and St. Vitus Cathedral. Charles Bridge and Prague Astronomical Clock are also within 2 miles (3 km).

Business services

A restaurant and a bar/lounge are featured at this hotel. Families will appreciate the onsite laundry facilities and in-room childcare. WiFi in public areas is free.

Free Internet, comfy beds

The 27 soundproofed guestrooms offer free WiFi and free wired Internet, as well as comfy beds. Flat-screen TVs come with satellite channels, and other amenities include refrigerators and minibars.

Standard Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Grand Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Questenberk ratings based on 11 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Questenberk

Everyone (7) Couples (2) Family (1)
5 out of 5
Everyone was extremely nice and welcoming. I would state that the windows are a little small on the top floor, but that is to be expected from such a historical antiquated building that has been converted to a beautiful modern hotel. In any case, the view is still spectacular.

Posted by on Jul 8, 2019

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5 out of 5
Very nice accommodations Once part of a monastery Delicious breakfast Great views Convenient to Tram 22

Posted by on Jun 7, 2019

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5 out of 5
This is a wonderful hotel to stay in to make your Prague experience exceptional! From the moment you check in, you are treated like royalty: great attention to all amenities, thorough explanation, courteous service! The rooms are quiet, spacious and accommodating. After you check in, enjoy a delicious meal behind the restaurant in a 12th century wine cellar. Your introduction to this magnificent city begins the moment you leave the hotel and promenade down the hill towards the Old Town. It is difficult to watch your step on the pavestone as you can't take your eyes off of the vista ahead of you or the inspiriting architecture that awaits you with every turn of the corner. This has been the best experience of staying in an European hotel that I have ever had!!

Posted by on May 19, 2019

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5 out of 5
This is a charming Boutique Hotel with local charm, great service, great breakfast, and good location for the castle area. The rooms were very quiet and comfortable. It is close to the tram stop 22. The views are fantastic. We loved our stay.

Posted by on May 15, 2019

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Comment from Hotel Management

May 16, 2019 by Robert S

Dear Guest, Thank you very much for your review following your stay. I am delighted you had a pleasant visit and we value your kind feedback on the service provided by our team. I am glad to hear you enjoyed the castle location. On behalf of the entire team, we look forward to welcoming you back again very soon. With kind regards, Robert Safarik

5 out of 5
Outstanding care by the staff. Very comfortable beds. Great location.

Posted by , from CA on Aug 9, 2018

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Comment from Hotel Management

Aug 10, 2018 by Robert S

Dear William, thank you very much for choosing our hotel and for taking your time to write nice review here on Expedia. I am happy to read you were satisfied with the bed. I will thank my colleagues for their service. All the best and hope to see you soon . Sincerely,

5 out of 5
Great hotel in a quiet location. Main tourist sites were a short walk or tram ride away.

Posted by , from NYC on Jul 31, 2018

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5 out of 5

Perfect hotel in a great location!

Everything about our stay was delightful. I highly recommend this hotel. I chose it because of the reviews. The staff took care of everything we needed and wanted. Very kind people made coming back to the hotel like home.

Posted by , from New Orleans on May 28, 2018

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5 out of 5

So close to all the history

Pros: The spacious rooms and close location to the #1 historical features. Within walking distance of downtown.
We were helped so much by the staff. We were grateful for their assistance in advising us on a wonderful tour guide. The highlight of our stay was their sensational breakfast in a dining room with a view of all of Prague.

Posted by , from Borrego Springs, CA on Apr 27, 2017

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2 out of 5

Room wasn't the quality level booked

Pros: The maid service was very good and the room was quite clean.
Cons: In addition to the room not being what I paid for the shower arrangement was also quite unacceptable and somewhat unsafe.
Location: The hotel is extremely close to the Castle and a Monestary. The bakery and coffee shop a few meters away was quite nice.
We booked a Superior Room, which was to have a view of the Courtyard or Pohorelec Square but were given one which had only a tiny window up near the ceiling rafters. Obviously, I feel cheated because I paid extra for the Superior Room.

Posted by on Apr 6, 2017

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Comment from Hotel Management

Apr 18, 2017 by Robsaf

Dear John Lukes, thank you for your comment about your recent stay with us. I am happy to hear you enjoyed the Prague Castle location and that you mentioned the cleanliness. I am sorry to read the room did not meet your expectations. The building is from 1620 and all the rooms have different layouts. We are not large chain hotel that has each room in the category identic. Each of our rooms is specific, individually decorated and has different charm. We ask all our guests, after check-in, how they are satisfied with the room, otherwise we are pleased to show them different posibility depending on the occupancy and their preferences. I am sorry you mentioned that the room was fine as we could have shown you other options. We hope to get another chaince to make it up in the future. Sincerely, Robert Safarik Hotel Manager

5 out of 5

Excellent service!

Location: Close to monastery, Prague Castle, etc.
The staff were all personable and gave us excellent service. I will stay here again if we ever return to Prague.

Posted by on Jul 21, 2016

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About the Hotel Questenberk

Location Uvoz 15/155, Prague, Prague 11800

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, a meeting room, and limo/town car service. A computer station is on site and WiFi is free in public spaces. A terrace, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Hotel Questenberk. An airport shuttle (available 24 hours) is available for a fee. This 4-star Prague hotel is smoke free.

  • 1 building
  • 27 guestrooms or units
  • 4 levels
  • Built in 1610
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Business center (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Offsite parking reservations required

Transport

  • Airport: Vaclav Havel Airport (PRG) (12.5 km / 7.8 mi)
  • Train station: Prague-Dejvice Station (2.2 km / 1.4 mi)
  • Metro station: Pohořelec Stop (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Hotel Questenberk offers 27 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. This Prague hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11 AM.

Hotel Questenberk has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Segway rental/tour nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per day.

Pet Policy

  • Pets: EUR 40 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 33 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.80 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: EUR 10 per person (approximately)
  • Airport shuttle fee: EUR 26 per vehicle (one way)
  • Pet fee: EUR 40 per pet, per stay
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Questenberk
  • Hotel Questenberk Prague
  • Questenberk
  • Questenberk Hotel
  • Questenberk Prague
  • Questenberk Hotel Prague
  • Hotel Questenberk Hotel
  • Hotel Questenberk Prague
  • Hotel Questenberk Hotel Prague

You should know

  • Hotel Questenberk offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.